3356 comments found.
Hello, not happy at all so far with plugin, Unable to create plans or save settings. It says plan created but there are no plans. also general settings not saved…
Hi,
For technical support kindly open support ticket and write down all your concerns and technical support staff will get back to you in around 24 hours time during week days.
Thanks
Crashes on plugin activation. Also the Full install zip was stopped by antivirus. The Lite plugin has vulnerabilities.
Sorry not correct about virus, its clean. but lite version report vulnerabilities
Got it working now, had to install Free version first, then paid version, then delete free version
No worries but i would not recommend to delete free version as soon common code will be shifted to lite version.
Crashes on plugin activation. Also the Full install zip was stopped by antivirus. The Lite plugin has vulnerabilities.
Kindly open support ticket. There is no report that any vulnerability in the latest version of ARMember lite.
Thanks
Hello, is it possible to have a plan for a $50/ first year and then automatically renew member after the year on a monthly subscription for 10.99/month
Hello,
ARMember does provide a trial period for the subscription plan so if you set the trial period with 1 year and you can set the custom amount for the trial period.
for detailed assistance kindly extend your support and open support ticket.
Thanks
Do I need the WP free version to run the Pro version ? Thanks
Yes please. We are shifting common code to free version to avoid duplication and improve overall code quality.
Thanks
Hi. You said all customers need to open a support ticket. I’ve opened two tickets. I try to open another, and it the system says I have too many tickets open. Some of my questions I have found other people here on codecanyon have asked. If you can share previous questions/answers, then it would be helpful.
Well, Its for your own good. We did not have such restriction then some desperate customer would open same ticket 10 times with different subject to get faster attention. And our support staff will have to go through each of them sometimes multiple staff working on same issue as different tickets will be there. If will only further delay support of the other genuine customers.
Also, happy to share with you that soon we may open fb community for our plugins.
Thanks
Please assist me with this.
I want to sell an Ai Chatbot plugin as a reseller, but under my own brand. I have talked with the developer, and they are okay with it.
Now, like any codecanyon plugin, this one also comes with the License Keys to activate.So, I am gonna offer my customers it as a one-time purchase product.
However, I will also sell a Update Renewal Service as membership. So, if the current users want to access the plugin’s future update, they have to get the membership.
I talked with the plugin developers, they will provide a css script to hide the update button that appears on the plugin's interface after installation, to support my model. I need my customers to signup and login and pay and get to the dashboard so that they can get access to the download page to get it anytime later.The license key will be send to their mail seperately via a License Manager plugin, (I am not sure if you have something for this, let me know). I have the SSL Commerze payment gateway to proceed the transactions, but it’s not supported by you. But it supports Woocommerce.
Now how can I get this done with your plugin to make the whole process automated.?
Hello,
As you have mentioned you want to give updated content access based on members having a membership plan so ARMember does provide a facility to restrict full page/post and also does provide partial restrict content with shortcode so accordingly you can achieve this using the ARMember plugin.
Regarding generating a license, unfortunately, this will not be possible with the ARMember plugin.
Regarding payment gateway, yes, ARMember does provide WooCommerce payment gateway support so you can use it through the WooCommerce checkout process too.
Thanks
Any suggestions to tackle the license issue?
I have a pre-purchase question.
1. Can I create a custom template as per my requirements? 2. Can I restrict users to just a single Member profile? Where he/she can select 1 template from them. 3. Can I add custom social account buttons below the profile picture Like Linktree? 4. Lastly, I want to display commerce Products Bellow details.
Hello,
1. ARMember does provide a Restrict Content Shortcode so you can add HTML content conditionally according to your requirements to any post/page.
2. If you are referring to member to select their profile template then, unfortunately it will not be possible. But ARMember does provide a facility to display member to profile based on member having membership plan so as per selected/purchased membership plan, member will able to see the profile template.
3. ARMember does provide social account buttons like Facebook, Twitter, LinkedIn, VK, Instagram, Pinterest, YouTube, Dribble, Tumblr, etc but Linktree is not available.
4. You can add any shortcodes after the ARMember member profile shortcode on the page so it will display the content after it.
Thanks
I need to translate the plugin into Arabic using Loco plugin. But the translation is not reflected. Regards
Hi,
for technical support kindly open support ticket at our helpdesk.
Thanks
I already but haven’t received reply yet. Ticket number 027157
If there was delay then it may have happened due to weekend. Thanks
Hi, Does your plugin interfere with “Hide My WP” plugin built-in security features ?
Hello,
We have not receive any such issue from other customers, but as Hide My WP is third party plugin so we won’t be keep regular test with them.
Kindly open support ticket if you are facing any issue.
Thanks
I want to create some kind of marketplace. Will this work and allow members to create woocommerce products and they become vendors or I need another plugin for that?
Hello,
To allow member to create product and become vender, you need to use another plugin for that. Unfortunately it will not possible to achieve with ARMember plugin.
Thanks
I would like to know some details before purchase this. See i has a user registration form and when the users register in the form i want the registered members to see some default folders.Where the users upload their files and admin will receive those files wit ha notification. Is this possible with this plugin. Especially the default folders ?
Hello,
ARMember does provide a facility to create a unlimited custom fields like, textbox, radio, checkbox, file upload, date, dropdown etc fields and you can send these details to admin and user as email notification too. Regarding default folders, if you are referring to directories of the uploaded file folder then unfortunately directories will not avaialble using ARMember plugin.
Thanks
Is it possible to have someone only enter their email and a password is generated for them and/or magic link is used?
Hello,
Yes, you can use just email address and password too with the register form so member can create their account with email address and password only and also with only email address too.
Thanks
you said to create a ticket for refund which I have and got no response. I need a refund please. thank you
There is no refund request at codecanyon. please raise refund request and If you will be eligible then you surely will get refund.
Thanks
Hello, how do I Filter by User ID? The fields are only showing the created fields. Currently we are using User ID as their Member ID, but there is no way to filter this from the backend. Please help.
Hello,
ARMember does provide a facility to search by username, email address and custom field but unfortuantely it will not possible to filter by user ID.
Thanks
If I was to integrate Brevo having two tiered members – a free subscribers membership and a paid membership. Do you suggest to use a brevo form and one armember form or use both armember forms? How far does the Brevo integration go with your plugin? and what is the best practice?
Hello,
For technical queries, kindly open support ticket from https://support.arpluginshop.com so, after that, ARMember technical support staff will assist you further.
Thanks
This plugin doesn’t show properly on mobile devices either. That should be a default design, not purchasing extended warranty to fix the problem.
Hello,
ARMember does provide a responsive frontend forms.
Thanks
Actual it doesn’t and I have screenshots to prove otherwise. Which is why I am saying this because I sent a message to your support team on your website and I have yet to hear back.
Well,
your support is expired so support ticket can not be opened. We surely we check in general but to address your particular issue we can not help while you are not entitled for technical support.
Thanks
Is it possible to protect pages for say 1 week for members but after that automatically become available for everyone?
yes, for technical help kindly open support ticket at our helpdesk they will be able to provide you better help.
Thanks
hello, will protected posts be blocked from indexing by google?
Hello,
yes it won’t allow indexing at present.
Thanks
I requested a refund, please initiate
For refund, relevant department will reply you directly on refund request.
Thanks
