3370 comments found.
Please assist me with this.
I want to sell an Ai Chatbot plugin as a reseller, but under my own brand. I have talked with the developer, and they are okay with it.
Now, like any codecanyon plugin, this one also comes with the License Keys to activate.So, I am gonna offer my customers it as a one-time purchase product.
However, I will also sell a Update Renewal Service as membership. So, if the current users want to access the plugin’s future update, they have to get the membership.
I talked with the plugin developers, they will provide a css script to hide the update button that appears on the plugin's interface after installation, to support my model. I need my customers to signup and login and pay and get to the dashboard so that they can get access to the download page to get it anytime later.The license key will be send to their mail seperately via a License Manager plugin, (I am not sure if you have something for this, let me know). I have the SSL Commerze payment gateway to proceed the transactions, but it’s not supported by you. But it supports Woocommerce.
Now how can I get this done with your plugin to make the whole process automated.?
Hello,
As you have mentioned you want to give updated content access based on members having a membership plan so ARMember does provide a facility to restrict full page/post and also does provide partial restrict content with shortcode so accordingly you can achieve this using the ARMember plugin.
Regarding generating a license, unfortunately, this will not be possible with the ARMember plugin.
Regarding payment gateway, yes, ARMember does provide WooCommerce payment gateway support so you can use it through the WooCommerce checkout process too.
Thanks
Any suggestions to tackle the license issue?
I have a pre-purchase question.
1. Can I create a custom template as per my requirements? 2. Can I restrict users to just a single Member profile? Where he/she can select 1 template from them. 3. Can I add custom social account buttons below the profile picture Like Linktree? 4. Lastly, I want to display commerce Products Bellow details.
Hello,
1. ARMember does provide a Restrict Content Shortcode so you can add HTML content conditionally according to your requirements to any post/page.
2. If you are referring to member to select their profile template then, unfortunately it will not be possible. But ARMember does provide a facility to display member to profile based on member having membership plan so as per selected/purchased membership plan, member will able to see the profile template.
3. ARMember does provide social account buttons like Facebook, Twitter, LinkedIn, VK, Instagram, Pinterest, YouTube, Dribble, Tumblr, etc but Linktree is not available.
4. You can add any shortcodes after the ARMember member profile shortcode on the page so it will display the content after it.
Thanks
I need to translate the plugin into Arabic using Loco plugin. But the translation is not reflected. Regards
Hi,
for technical support kindly open support ticket at our helpdesk.
Thanks
I already but haven’t received reply yet. Ticket number 027157
If there was delay then it may have happened due to weekend. Thanks
Hi, Does your plugin interfere with “Hide My WP” plugin built-in security features ?
Hello,
We have not receive any such issue from other customers, but as Hide My WP is third party plugin so we won’t be keep regular test with them.
Kindly open support ticket if you are facing any issue.
Thanks
I want to create some kind of marketplace. Will this work and allow members to create woocommerce products and they become vendors or I need another plugin for that?
Hello,
To allow member to create product and become vender, you need to use another plugin for that. Unfortunately it will not possible to achieve with ARMember plugin.
Thanks
I would like to know some details before purchase this. See i has a user registration form and when the users register in the form i want the registered members to see some default folders.Where the users upload their files and admin will receive those files wit ha notification. Is this possible with this plugin. Especially the default folders ?
Hello,
ARMember does provide a facility to create a unlimited custom fields like, textbox, radio, checkbox, file upload, date, dropdown etc fields and you can send these details to admin and user as email notification too. Regarding default folders, if you are referring to directories of the uploaded file folder then unfortunately directories will not avaialble using ARMember plugin.
Thanks
Is it possible to have someone only enter their email and a password is generated for them and/or magic link is used?
Hello,
Yes, you can use just email address and password too with the register form so member can create their account with email address and password only and also with only email address too.
Thanks
you said to create a ticket for refund which I have and got no response. I need a refund please. thank you
There is no refund request at codecanyon. please raise refund request and If you will be eligible then you surely will get refund.
Thanks
Hello, how do I Filter by User ID? The fields are only showing the created fields. Currently we are using User ID as their Member ID, but there is no way to filter this from the backend. Please help.
Hello,
ARMember does provide a facility to search by username, email address and custom field but unfortuantely it will not possible to filter by user ID.
Thanks
If I was to integrate Brevo having two tiered members – a free subscribers membership and a paid membership. Do you suggest to use a brevo form and one armember form or use both armember forms? How far does the Brevo integration go with your plugin? and what is the best practice?
Hello,
For technical queries, kindly open support ticket from https://support.arpluginshop.com so, after that, ARMember technical support staff will assist you further.
Thanks
This plugin doesn’t show properly on mobile devices either. That should be a default design, not purchasing extended warranty to fix the problem.
Hello,
ARMember does provide a responsive frontend forms.
Thanks
Actual it doesn’t and I have screenshots to prove otherwise. Which is why I am saying this because I sent a message to your support team on your website and I have yet to hear back.
Well,
your support is expired so support ticket can not be opened. We surely we check in general but to address your particular issue we can not help while you are not entitled for technical support.
Thanks
Is it possible to protect pages for say 1 week for members but after that automatically become available for everyone?
yes, for technical help kindly open support ticket at our helpdesk they will be able to provide you better help.
Thanks
hello, will protected posts be blocked from indexing by google?
Hello,
yes it won’t allow indexing at present.
Thanks
I requested a refund, please initiate
For refund, relevant department will reply you directly on refund request.
Thanks
The product does not work in menus
Do you really have a support team? I’m still waiting for support.
I am not able to understand. I checked and on helpdesk support staff is promptly replying you and solving your problem. But its not possible to reply ever hour, this is not L1 chat, its L2 technical support so it would take some time. And support staff is human its difficult job for them as every customer has separate set of plugins themes etc.
so, please have some patience and they surely will solve all your issues.
Thanks
. I don’t understand what kind of an answer is this, what right do you have to scold me, I am a customer, you have to treat me well, I don’t understand how rude this is.Don’t be rude, I can’t use the plugin, return it then.
Why are you angry because I asked you a question? You have no right to be angry with me. Then why do you write 24/7 in your advertisements?
well, i am not scolding or angry but you have asked such question that there was no better answer. You are asking here that whether do have support or not and on other hand you are already getting support. Secondly, when they start working on your ticket at that time too it would take time for them to debug and it totally depend on issue.
24/7 does not mean support staff can be standby for you only and can immediately reply you. It means our support team works 24/7 and there are many customers apart from you so, support staff need to serve all.so, its not like that you raised ticket and immediately somebody come to you with solution. You need to understand that, and if you think for the fees you are paying for the plugin somebody should be available for you on dedicated manner then either you are new to the field or you are intentionally demanding unreasonable. still, if you want refund then as you already applied, if you will be eligible then you surely will get refund. But, two things can not go together.
Thanks
Hello,
I bought the add-on with high hopes, but the add-on does not work in the sim, I am very sorry, I wrote to support, no response, can you please help?
Hello,
if you have opened support ticket then kindly give it couple of hours and support staff will 100% reply you and help you.
Thanks
Hello, Is the plugin compatible with the Elementor plugin?
Hi,
Yes ARMember works fine with elementor
what is the new feature Growth Plugins” for administrator? and where can i the settings?
Hi. Couple of questions:
1) I’m setting up the member directory, and when I choose 2 or 4, mine doesn’t look like yours here: https://newdemo.armemberplugin.com/member-directory/ Instead, mine has the field names First Name, and Last Name then the names go to the next line (very similar to Style 1 Directory Template 1)
2) I have many duplicated pages that were created by ARMember. I initially installed the free version, then deleted it, then purchased the Code Canyon script and installed it. Is this why these are duplicates? Is it ok to delete the older ones (the older ones have older date, and they don’t have the green bubble with text). Also, is there anything else I might have to fix from deleting the free version?
3) I don’t understand the WP Member role of ARMember. I searched the docs, but I didn’t see anything. Should I have all of my members that are created within ARMember have the ARMember role?
4) I noticed all of my Plans I create in ARMember, now have the Member Role of ARMember. All except the initial default plan, and that has Subscriber. Will there be any benefits of me just changing that to ARMember?
Thank you!
Hello,
I understand your concern but please note that, for technical queries, kindly open support ticket from https://support.arpluginshop.com so, after that, technical support staff will assist you further.
Thanks
Ok. I’ve just created the ticket. I hope I can resolve this soon. Thank you.
