Hi loretasupenyte

Thank you for choosing Filter Everything PRO.

It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:

1. Credentials to your /wp-admin following this document
2. And your license key.

Please, send all these via PM.

Best Regards,
- Victor

already sent the login details

Hi loretasupenyte

Thank you for the credentials but please send the license key as well. Please send it via PM

Also, from a user experience, do you have any ideas on how we can write the second step so it will be noticed? For some reason, almost everyone is skipping the second part: 2. And your license key.

If you have any thoughts on that we would gladly take them in use.

Best Regards,
- Victor

add it in the word file as the last step :))))

Sorry for the delayed reply.

Hi s-rao.

Your refund request was processed in accordance with the Refund Policy Rules – https://codecanyon.net/page/customer_refund_policy but you didn’t provide any information about the issue and it was closed after some time.

If you still need refund, please open a new request and provide details what exactly does not work. Optionally you can provide more details about the issue here in the comments section and we will try to help you to solve it.

Best Regards,
- Victor

Hi Victor, We use Tatsu as page builder with Brand Exponents as theme. That does not support this plugin and therefore, I could not make it work. So even when I added in Gutenburg, i couldn’t see the filter do it’s job. I wish I had the screenshot to share with you. It may be a great filter for other themes. I haven’t tried on Elementor or WP Bakery. Since I couldn’t use it, I would like to claim a refund.

No worries. In future if I need for other themes/page builder. I may come back to you. But right now, I’m unable to use it. If you initiate the refund asap, that’s truly appreciated!

Hi jobme

Perhaps the issue is in the filter set settings in the “And what to filter” Change another query hit update and check if it is filtering everything. Please refresh the page before trying to filter so it will apply the changes.

Best Regards,
- Victor

Hi Victor, it doesn´t work. The only thing to choose from, in the “and what to filter”, is Page query#1 and page query #2. I will explain what I have done: I have created a normal page in wordpress based on Elementor. On that page I have inserted a woo product gallery where I have added the product category that fits the purpose of that page. Ie. a page called baby clothing hence the product category inserted in the woo product gallery on the page would be baby clothing, and so forth. What would be the optimal way of configuring a filter for these pages? The sorting filter seems to work (Price: sorting low to high prices) Thanks br Morten

Hi jobme

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hi Victor, the required info has been sent. Br Morten

We have checked the site, and we set the filtering widget on the page “Babylegetøj” We do not know if this is how you want it to be or how, but anyway, please check that page we edited with Elementor to add the shortcode of a filter widget and place the filter set on the certain pages have different queries. Please check it and tell us if this is what you were trying to achieve.

Best Regards,
- Victor

Hi Victor, The filter and search function works on “Babylegetøj”, and it works the way I have intented. I can see that the where to filter is set up to the page “Babylegetøj”, so does that mean I need to make a filterset for each page that I want the filter to be working on? If I choose the any page option the “and what to filter” shows “No WP queries matched the post type “vare” found on the page.

Hi jobme

Yes, that is absolutely correct. As pages have multiple unique queries, different main queries, and so on, it is impossible to do it like that. It would work only if all the pages had the same query without exceptions.

Best Regards,
- Victor

Ok, thanks. Is it possible to customize the filter? Fonts, colour etc?

Ans another question…will FilterEverything work better with Elementor Pro in terms of filtering and searching for products in product categories?

Yes, you can change styles via custom CSS. To find the needed classes open the browser inspecting tools and choose the needed elements. For example, we did this here – https://prnt.sc/mzlFv-d5_OWR

Then cupy those classes and add you styles:

.wpc-filters-widget-main-wrapper .wpc-filter-title, .wpc-filters-main-wrap .wpc-filter-title {
    color: red;
    font-size: 20px;
}

If you mean if there is a difference for our plugin to work with the free Elementor version of PRO, then the answer is no, there is no difference.

Best Regards,
- Victor

Thanks for your answer. Just another question: I have made filter sets for the categories baby sengetøj and aktivitetslegetøj. If I add catagories to be shown in the filter sets, I can only see the number of products which is contained in the current category, not in the other category as well. I can send you a screenshot of what I mean if needed.

Hi jobme

Yes, it would be nice to see the issue visually for better understanding. So please send the screenshots.

Best Regards,
- Victor

Hi skinjunkiebusiness

Thank you for choosing Filter Everything PRO.

Well if one filter that is using ACF is not working then please check this page with ACF issues – https://filtereverything.pro/resources/acf/

Best Regards,
- Victor

hello, i’ve tried changing the meta key and making new filter sets but the same problem is happening. I’m not understanding why this is happening with just one field of the filter when all the others are working fine (and are the same data set up). Any other tips?

Do not change the meta key, just create a fully new custom field with a unique meta key that wasn’t used before crate a filter by it, and apply the data in posts to that new custom field.

Best Regards,
- Victor

just tried it but still doesn’t work, is there some issue with having the ”+” symbol in the acf field? seems to be only having trouble displaying those options where I have the + symbol

Yes, there can be such an issue with ACF in that case you should use value : label for example

1 : +100
2 : $100@
3 : (&* x%x $%

Use this code to show labels instead of values for that certain custom field by its meta key in the filter widget. Code should be placed in the functions.php file of your theme

add_filter('wpc_filter_post_meta_term_name', 'wpc_acf_labels_instead_of_values', 20, 2);
function wpc_acf_labels_instead_of_values($term_name, $meta_key)
{
//write needed meta keys here
    $meta_keys = array('your_meta_key_goes_here', 'your_second_meta_key', 'third_meta_key');

    if (in_array($meta_key, $meta_keys)) {
        if (function_exists('acf_get_field')) {
            $field = acf_get_field($meta_key);

            if ($field) {
                $field_key = $field['key'];

                $new_choices = [];
                if (isset($field['choices']) && !empty($field['choices'])) {
                    foreach ($field['choices'] as $key => $value) {
                        $new_key = mb_strtolower($key);
                        $new_choices[$new_key] = $value;
                    }

                    $term_name_test = mb_strtolower($term_name);
                    if (isset($new_choices[$term_name_test])) {
                        $term_name = $new_choices[$term_name_test];
                    }
                }
            }
        }
    }

    return $term_name;
}

Best Regards,
- Victor

Hello,

Maybe it’s part of my problem, but as soon as I select a country, the search is not displayed in the chips even though I checked the box for “Show in Chips”.

The other fields work fine

Thanks

Hi GueloSuperStar

Can you send the link to the page with the issue so we can check it?

Best Regards,
- Victor

Hi manahir

Thank you for your interest in the Filter Everything plugin.

One license can be registered on two sites. If you want to register on 20 sites you can click on the author’s name and send him a PM that you need a license for 20 or more sites.

But if you are talking about actual pages on one site. Then you can place it on as many pages as you want.

Best Regards,
- Victor

No I didn’t meant Sites, I meant 20-25 Pages on the same site. Would it be possible?

Hi kbxiankode

Did you turn on in setting indexed filters – https://prnt.sc/avsBTjBGcCcB something like product categories? So it will be indexed? Also this option should be turned off – https://prnt.sc/YaVE5moGlRYm

Best Regards,
- Victor

Yes I did. I am using the AIOSEO plugin and I have also made sure all the product taxonomies are indexed.

In that case, now you need to create SEO Rules. In order to make the page indexable when you are applying filter terms.

Best Regards,
- Victor

The product-type is an existing SEO rule, I tried to create a SEO rule for product-tag by selecting ‘Any Tag’ under Page archive for, but it doesn’t let me publish even though I have fill in all the details.

Hi millerml

Here is support for accounts who purchased the plugin, and if you already did it, please write your request from the account where you purchased it. And considering the problem please provide the link to the page with the issue so we can check it.

If you are using the Free version, please write your request on the WordPress support forum – https://wordpress.org/support/plugin/filter-everything/

If this is a pre-purchase question, the filter has the option to “use for vacations” so it can hide variation products that are out of stock, when you create a filter by stock status. Here you can check the demo – https://demo.filtereverything.pro/product-category/clothing/women/

Best Regards,
- Victor

Yes, this is a pre-purchase question. I’m search filter plugin for store with variation products. I want that result show products in stock. There is product in your demo – Dress Issa Plus Black, Size in stock – S, L, M. https://demo.filtereverything.pro/product/dress-issa-plus-black/ When I select in the filter “color Black, size XL, in stock” – this product should not be the result! But it was shown. https://demo.filtereverything.pro/product-category/clothing/women/color-black/size-xl/status-instock/

Is there a way to fix this?

Here is another demo – https://test.filtereverything.pro/shop/color-gold/brand-apple/status-outofstock/

As you see we have one Apple color gold, out of stock. This is a variable product – https://prnt.sc/i6KztBBCXl7s If we click in stock it won’t show this variable product on the page as this variation is out of stock.

Best Regards,
- Victor

Great! It fits me. Do I need a premium version for this functionality? Are there any setup details?