2158 comments found.
Hello
Just a suggestion/ wish request..
It would be very nice if you could consider to integrate WorkSuite with Invoice Ninja which is a awesome accounting/invoicing app.
See more here: Self hosted version; https://www.invoiceninja.org OR for hosted version: https://invoiceninja.com (Same app in both versions)
That way WorkSuite coild become even/even of more valuable to users and better / more useful if because then you can use the invoicing module in a more flexible way than you can with the WorkSuite native system. I do know that you offer some payment/invoicing addons, but Invoice Ninja is a way more powerful system to get the job done. But you could also of course sell an addon integration module with Invoice Ninja which many companies use these days.
Thanks for your consideration.
Kind regards
Thank you for the suggestion.
I am sending this to our research and development team.
If they approve this then we will implement this.
Thanks Surbhi!
It would be great if they could consider it.
Kind regardsany updates? regarding finger print devices integration
Thank you for contacting us. Sorry! There is no new update regarding this in near future.
Hi, Pre-purchase question.
I went through your demo and I went to the notification section. I will like to know, is it possible to notify finance department when an expense or any financial related requests are made? I can see that only the admins or anyone with all permissions get such notifications. Is there a way to select the notification to be sent to a department without giving them all access?
Thank you for contacting us. Sorry this kind of feature is not available in our application right now.
Can you share what changes were made in the latest update/s?
what system is available for attendance
RFID, Biometrics
or any?
or do you have idea to implement those kind in the comming updates?
Thank you for contacting us.
You can clock in by application.
There is no such plan to implement in near future.
does this allow sending out monthly statements as some customers pay on statements,
Thank you for contacting us.
In which module you are asking about this feature?
For more details Please contact us via support.
not asking about any module. The standard requirement is quotes, invoices and statements. Statements are a collections of invoices and payments
no this feature is not available
Hello i want to Change date from Gregorian to Hijri in the app how can i do it ?
change the date format from application setting.
Sorry but our application does not have that option to change it in the format that is not defined in our application.
Do you do payed custom work ? if not what files can i change to make this happen ?
I opened a ticket #41944 the CRM; I can’t delete or modify an invoice.
Please contact us via support.
Your app is not working. It says: “Please update application to 3.8.7 or higher version”. The app is just installed from Apple App Store. And my site is new, version 5.3.7
Oh, I need the API module 
Are making auto translate, but when I click the “auto translate the missing translations” then I get a “500 server error”. But I can see some of the strings have been translated. What could be wrong here ?
We need to check that directly to your server. Please contact us via support
I removed all the extra language, so I only have English and danish. Now it will auto translate.
Perfect
Hi,
I entered https://www.currencyconverterapi.com free API key. I Added Currency TRY. When I go to App settings and select TRY as a default currency, It gaves me Server Error (500) in console.
Please contact us via support.
Sorry RestAPI for modules are not available at the moment
Please Update it
I have few questions before I buy this, currenlty using perfex.
- Can I configure imap with support tickets so client can easly submit the response either via support ticket or directly from their email?
- Can we add multiple receipient in support tickets? I can only see one for now.
- Can I add comment section in the support ticket so the employees can write notes internally not visible for clients, very similar to rise platform. And, can we mention the employees in the comments?
- Can I have clients in multiple currencies and can they pay in their currency. For example client A in USD and client B in Euro? Hope this is suppported by stripe and razorpay
- When I change the order of task under same status like from first poistion to third position in kanban, it doesn’t show any narration specifying the order was changed, can you fix this? Also, in the histroy can you show what was the previous status and the new both? currently it shows only the current status. For example it should show the task is changed from “doing” to “to do”
- I use to send proposal/contract not the estimate to the client. Can I change the estimate as proposal and can the invoice be generated automatically and sent to client as soon as the proposal is accepted?
- Is there any option to chat with clients not just the employees? And if that is available can the chat be automatically converted to ticket if the agent is not availalbe?
- I can’t see the option to merge multiple tickets. Can this be done?
You can let me know if the above features are alrerady availalble, if not are you planning to add this is next version? And even if there is no plan to add in next version, can you develop for me via plugin/module without touching the core files?
Thank you for contacting us.
- Can I configure imap with support tickets so client can easly submit the response either via support ticket or directly from their email?
Ans : As of now, this feature is not available.
- Can we add multiple receipient in support tickets? I can only see one for now.
Ans : As of now, this feature is not available.
- Can I add comment section in the support ticket so the employees can write notes internally not visible for clients, very similar to rise platform. And, can we mention the employees in the comments?
Ans : As of now, this feature is not available.
- Can I have clients in multiple currencies and can they pay in their currency. For example client A in USD and client B in Euro? Hope this is suppported by stripe and razorpay
Ans : As of now, this feature is not available.
- When I change the order of task under same status like from first poistion to third position in kanban, it doesn’t show any narration specifying the order was changed, can you fix this? Also, in the histroy can you show what was the previous status and the new both? currently it shows only the current status. For example it should show the task is changed from “doing” to “to do”
Ans : As of now, this both feature is not available.
First on is not bug.
- I use to send proposal/contract not the estimate to the client. Can I change the estimate as proposal and can the invoice be generated automatically and sent to client as soon as the proposal is accepted?
Ans : Proposal is used to send to the leads and estimate is used to send to the client. Once the both accepted then it auto converts into the invoice.
- Is there any option to chat with clients not just the employees? And if that is available can the chat be automatically converted to ticket if the agent is not availalbe?
Ans : yes we do have message module.
- I can’t see the option to merge multiple tickets. Can this be done?
Ans : As of now, this feature is not available.
You can let me know if the above features are alrerady availalble, if not are you planning to add this is next version? And even if there is no plan to add in next version, can you develop for me via plugin/module without touching the core files?
Ans : Please contact us via support for more details.
Can I modify Recurring Invoices Unit Price? I need this feature.
Thank you for contacting us.
Yes you can!
For more details, please contact us via support.
Hi, how como every time i update the script looses all images? (app logo, profile logos) ?
How you update the application?
In all cases no data is lost.
If you are following update. Then you must have missing that you do not have to move public/user-uploads folder.
All the images and files are inside that folder
i just copy the new downloaded folders over the old ones
Check this article for manual upload.
https://froiden.freshdesk.com/a/solutions/articles/43000554421Replace all the files and folders except the following
.env
public/user-uploads
public/favicon.ico
storage/app/modules_statuses.json (If you have any Module installed)
Modules (If you have any Module installed)
great, thanks again for the amazing support!
Thank you. Would really appreciate if you give us rating on review page. You can visit downloads section and select stars
What strange, i had given you 5 starts ages ago, you really disserve 5star
Do you have online documentation?
Please follow the link .
Prepurchase question:
How is the tickets/helpdesk system built? Can people e-mail to a certain address and is it imported into the system? Or do they need to fill in a form.
If it’s the first, is OAuth supported? Since basic authentication is now disabled in M365.
Ticket system is related to application only it not support email functionality now.
our application support social auth.
Hello Concern, drag feature is not working task section i am unable to drag task from one section to another. Is it like this or some bug?
Thank you for contacting us.
it is working .
For more details please contact us via support.
Is there a client portal & employee portal?
Yes …it is there.
Good afternoon and a wonderful day. Please do you offer or know anyone who offer customisation of Worker suit, I am happy to pay
Please contact us via support.
