3223 comments found.
Hi. I have had this plugin for a while and been setting up an index based on your recommendations from a few months back. What I’ve noticed is when running a large index for around 270k products. It takes a few days, every maybe 24 hours it stops. So then I continue. But what I’ve noticed is, it has got to the end and now in WordPress the Index shows as 0. Yet in mysql in the _asp_index table. I can see 3.7million entries. But testing the search, I’m fairly certain it is not querying the search index. Do you have any suggestions when making an index this large? Thanks
Also to add. I just ran the “Optimize and Defragment the index table” option from within the Maintenance menu. And checking MySQL, the table was optimized. Yet the index is not showing in the Index menu. So not sure but it seems to have lost connection from software to mysql?
Hi,
Sometimes the DB can’t return the count in time for very large tables, and the plugin interprets it as the default value which is 0 – you can ignore that, it is definitely not the case.
If you hit “continue” and it stops without an error message within some time, then it means everything was indexed and it is all right.
Best regards,
Ernest Marcinko
Thanks for your reply and explanation. I have clicked Continue just now and it’s showing progress 99% and it’s looking for keywords. So I’ll leave that running for 8 hours or so and see if it gets all the content read. Then it shoudl be good. When I tested searching yesterday, the search results were very slow which indicate index wasn’t being used. So hopefully this will work and make it nice and fast for me new relaunched website 
Hi, I install last Version 4.26.2, but in query monitor I steel see – https://i.imgur.com/PD7L0UW.png How I can fix it?
Thanks
Hi,
It looks like your site has no permission to the file system. You should check if the wp-content/cache and wp-content/uploads directory exists. If not, then try creating them.
Best regards,
Ernest Marcinko
hm, on folder wp-content/cache wos permission 411…. I change to 755…. Thanks
Hi Ernest. I’m using Wordpress Twenty Twenty-Two theme. Ajax Search Pro (which I love) has never worked since Wordpress updated from 6.2 (?). The search bar placeholder text is almost hidden under the bottom edge and the search icon will not load. I’ve spent many hours trying to fix this. Can this be resolved? I did not renew support as this was not my fault, but caused by WP update. Thank you Tommy Roche
Hi,
That sounds like there is a shadow whitespace redered as a line break or paragraph. It happens if the plugin is placed into a container which expects text content instead of HTML. Try switching the container element (widget/module) or place the shortcode into a shortcode block in a page content to test if the issue persists. If so, then it is more likely a CSS conflict of some sort.
On my local dev server I am using the same theme, but it is fine, so it is very likely going to be one of the two.
Best regards,
Ernest Marcinko
Hi Ernest. Thank you for your speedy response. I apologise – I should have mentioned the search bar displays perfectly in the content area of a page – but not in the header or footer area (inside a shortcode block. This problem arose following a Wordpress update. Can this problem be resolved? Many thanks. Tommy.
You are welcome.
I tried that setup too, and it looks all right on all test servers. I looked through the tickets as well, no similar issues reported. This is very likely a minor CSS specific issue then – margin/padding or something around that area. Please open a support ticket and I will check what exactly is the specific cause in your case.
Best regards,
Ernest Marcinko
Thanks Ernest I have renewed support and ill open a new ticket
Okay, see you there
Best regards,
Ernest Marcinko
Before I buy your plugin I would like to know if you can display search results from an api? My products come from an ecommerce platform and are displayed on my site through a plugin that accesses this api. The plugin provides a shortcode to render a search input but it doesn’t have predictive search. Here is my website… https://dazed.fun/locations/holyoke/
Hi,
I’m afraid that is not possible. The data has to be stored as custom post types in the local database for this to work. If you can somehow fetch the data to store local copies, then it will definitely work.
Best regards,
Ernest Marcinko
Okay, so how much you charge to make custom code so that plugin can query products from api?
I’m afraid we are not available of custom jobs, I am very sorry.
Best regards,
Ernest Marcinko
Hello, for days on the wpdreams website I have received the message “ERR_TOO_MANY_REDIRECTS” and it does not allow access to the site.
Hi,
Try clearing the browser cache. We are getting tickets and logins all right at the moment, no issues reported. I cleared the CDN cache just in case.
Best regards,
Ernest Marcinko
Hi, do you plan on having Halloween sale by any chance? Looking to get another license on your next sale.
Hi,
I’m afraid not for Halloween, but black friday/cyber week for sure
Best regards,
Ernest Marcinko
Hi, How can I show ‘products’ and ‘pages’ in the results pages?
As far as I see I can only show one post type, please take look: https://drive.google.com/file/d/1zxQuzHmhNJui7FanEtHbLMvriOzkDzwj/view?usp=sharing
Search Sources: https://drive.google.com/file/d/1FdSHJj4RSsR7KlH_sLiJYmDYNyz1GAnI/view?usp=sharing
Index table/General: https://drive.google.com/file/d/1p9Fa4NMHe8i5HAqzSzgvfwUOeL3ZQSsQ/view?usp=sharing
Hi,
It is up to the results page handler. The general results page (default) should be capable of showing any post type (including products) if the override is enabled. In very rare cases some themes may have an additional code or filter to not allow that, but by default it should work. If products are not showing up, then there is either a custom code or a plugin or a hook somewhere filtering that.
The WooCommerce results page however does not allow anything but products, it is restricted within the WooCommerce core and it can not be changed.
Best regards,
Ernest Marcinko
Can I make this plugin only work with a particular custom post type?
Hola, I just purchased the plugin because I see it works very well. In the information, I see that it’s compatible with Elementor and also with Elementor Pro, which is what they advertise. However, I’m looking at the documentation, the first video, and they explain that for it to work, I need to have Elementor Pro. Can you confirm this?
Hi,
Thank you very much for your kind words!
In those specific documentation chapters some special integration cases are explained, such as live filtering the Posts or Product widgets, and those widgets are only available in Elementor Pro unfortunately.
Generally the plugin does not depend on any page builder, but because of the high number of questions about Elementor compatibility, we had to include it explicitly in the description, that in fact it is indeed it works with Elementor built pages, as well as the shortcode is usable in the Elementor blocks.
Best regards,
Ernest Marcinko
Please confirm that Ajax Search Pro is compatible with Directorist plugin, or if it would replace it OR complement their search functionality.
If it is not compatible, then would you suggest a directory built using Advanced Custom Fields to create a directory-type site.
More info at Directorist.com – thanks.
Hi,
I am not familiar with that plugin unfortunately.
From their demo it seems that they are very likely using custom post types, along with custom taxonomy terms, so that should be okay. Their search page however looks specialized for that specific integrated search, so it is very likely that any search plugin may have issues with that (I can’t say for sure). The plugin could only work independently from their search, I’m almost certain about that.
Best regards,
Ernest Marcinko
Thanks for the reply. I’ve confirmed that they indeed do use CPT.
Hello, I have three questions: 1. I need to make two filters on the categories, this is because each post has two categories, one is for the post section (opinion, national, international) and another category is for the type (events, politics, etc.) and we occupy to be able to search by type for example international and also events at the same time, how could we do this? 2. How can I make the plugin replace the search that we have in WordPress? (The search that brings up the theme) 3. How can I order the filters that I am creating in a desired order and not the one that the plugin sets by default?
Hi,
1. You can create them via these settings. If they are in the same taxonomy, thent it is not possible (yet).
2. You can do that via this option, if the theme allows it. Most quality thems do have this hook enalbed so the default search can be replaced. Others may have specialized hard-coded search bars, those are harder to deal with. In that case try looking up the theme editor if it has any option to change the search form template. There use the plugin shortcode. If not, then the only way is programmatically replacing.
3. If you have multiple different types, then the groups can be ordered here. For taxonomies you can change the order here, for custom fields here.
I hope this helps!
Best regards,
Ernest Marcinko
Hi
1) is the plugin compatible with wp2static.com? How would it effect search? 2) Can we achieve custom search layout + filters just using Ajax Search Pro and Elementor + CSS without any custom code? I am looking for something like this image: https://i.ibb.co/rG2CF2r/filters.png 3) Can we display one search bar for regular users and a more advance search bar (with extra filters etc) for registered or paying users? Just using Elementor without custom code)
Thank you
Hi,
1. I don’t know to be honest. If this applies to the front-end only, then it should be just fine. If there is no-back end to send the XHR requests to, then it is not going to work. Generally speaking if you can access the administrator dashboard, then it is very likely going to be okay.
2. I think so. There is a lot you can achieve via custom CSS, most of support queries are resolved by that.
3. Surely. You can create as many different search bars as you want.
Best regards,
Ernest Marcinko
Please refund me. This is the most difficult plugin I have ever used.
Hi,
Sure, no proplem it is not for everyone, you can open a query via this link.
All the best, Ernest
Is it possible to track which keywords users search for without results?
Hi,
You can enable search statistics, but that will not track the number of results. For more in depth you can integrate with google analyitcs if needed.
Best regards,
Ernest Marcinko
Hi, thanks for your response. Is your plugin compatible with JNews and FoxIZ theme?
Hi, is this plugin compatible with JetEngine (Crockblock) and Custom Content Type (CCT) from Crockblock? I mean this: https://crocoblock.com/blog/custom-content-type-brand-new-data-storage-approach/
Hi,
I’m afraid not, because those are stored in a separate table from posts and post types.
Best regards,
Ernest Marcinko
Hi, thanks for your response. What about CPT built by JetEngine that does not use CCT?
That should be perfectly fine. Any CPT will work.
Best regards,
Ernest Marcinko
Can I use this plugin to build a 50k word dictionary?
Hi,
Surely – searching within 50k posts/post types should not be an issue at all.
Best regards,
Ernest Marcinko
Hi, is it possible to import a list of search keywords and assign URLs for them to direct to? Such as Desk – url.com/desks, Chair – url.com/chairs etc?
Hi,
If you are using any custom post type, then you could add the desired keyword into a custom field and select that for searching only. In that case it will return the post types, matching the field value exactly as you described.
Best regards,
Ernest Marcinko
Thanks for getting back to me
Should have also said the URL that the result needs to go to will be an external site
That could be stored in another custom field as well, and there is a small custom code snippet in the knowledge base, which can convert the result URLs to a value from a custom field.
Best regards,
Ernest Marcinko
Can you give me a link so I can take a look?
Is there a way to display search results on a page using a shortcode by specifying a keyword? For example, I sell products on my website that come in different sizes, and I would like to display a table with links to products of the same size in the description of each product. Is this achievable with your plugin?
Hi,
Yes I think so. You could utilize the auto populate feature, where you can set which keyword to show results for automatically. I think that could solve the issue.
Best regards,
Ernest Marcinko
Hi, could you please deactivate all my licenses. I am migrating to new web and hosting and starting from scratch. Thank you
Hi,
If you activate the licenses on the new domains, they will automatically deactivate the old ones – no worries
Best regards,
Ernest Marcinko
