wpdreams

wpdreams supports this item

Supported

This author's response time can be up to 2 business days.

Popular questions for this item

Please read the FAQ quickly before contacting me!

Use your browser “find” function to search through the FAQ. The answer to most issues and questions is here.

There is also a more detailed Knowledge Base on my homepage, which holds more up to date information.

If you cannot find the answer, then feel free to contact me at: http://bit.ly/wpd-support

Please do not use my profile page for support.

When submitting a ticket please:

  • Be descriptive – describe the problem or request in a few sentences
  • Use screenshots if necessary – visual feedback helps me a lot! You can use the http://imgur.com service to upload images and send the links to me (as you cannot attach images to the contact forms yet)
  • Send me temporary FTP and website administrator access if possible – especially in cases where the search is not working properly.
  • After opening the support ticket I always answer in 48 hours (excluding weekends).
  • Read the support policy

When installing the plugin the plugin manager says that it’s not a valid plugin file, what is wrong?

You must extract the file you have downloaded from codecanyon, because it also contains the documentation. After extracting, upload and install the ajax-search-pro.zip file in the wordpress plugin manager.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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