Thank you. I just sent you over wp-admin credentials.

Hi kjackson21,

We have checked the site and created a new custom numeric test field in the ACF plugin. Applied it to the listing, and added the data to one item, please check that everything is working correctly on the provided page there is an option for sorting “FE TEST NEW FIELD” (added in the sorting widget) and it will show only one product as we added data only for this item.

Here are the issues with ACF more likely you have changed the name of it (meta key) or type and so on, it is not changing it in the database, so you have the same old meta key that was previously and it is storing data there instead of using new one. What you can do is either create a new ACF field and never rename it and apply it to your products, copy, etc most likely won’t work here.

Best Regards,
- Victor

This solution worked perfectly. Thanks so much!

Hi sharksharkco,

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

It is either product data or a wrong query and can be a plugin conflict.

Best Regards,
- Victor

Hi babulik,

Thank you for choosing Filter Everything PRO.

It looks like those items are made with some JS code or anything like that. In general, you can read about such issues following this link – https://filtereverything.pro/resources/ajax-related-problems/ this is not an issue of the plugin itself this is the case of the AJAX and how it is working.

You need to run those functions that are used for items on the page again after AJAX has refreshed the page.

Best Regards,
- Victor

In the left column I have your shortcode. In the right column I inserted the standard Divi blog module. I assumed that this would work as your plugin mentions that fully supports Divi. That is why I bought it. To avoid custom coding.

If you tell me what code to insert and where. I will gladly do it. I’d like to get Ajax working with Divi. Would you be able to help with this?

When you update Divi elements using AJAX and they have some events on them, it can be tricky to re-apply those events to them without having to reload the entire page. It might be worth reaching out to Divi Support to inquire about the best approach for re-applying those events after the page was updated with AJAX.

Best Regards,
- Victor

Hi kawastudiosrl,

Thank you for choosing Filter Everything PRO.

It is looking like you are using the wrong query in the “And what to filter”, that’s why it is not filtering anything.

But, if you say that it is working when you are logged as admin, and not working when you aren’t, then there might be an issue with some security plugins and their settings or any other plugin or settings.

Our plugin does not set any restrictions at all on user roles. You can try to turn off all of the plugins leaving FE and Woo if you are using it, and test the filter workability.

Best Regards,
- Victor

Hello, There is indeed a conflict with the Ultimate Membership Pro plugin. But we need this plugin on our site… Can you tell us what rights a user needs to have in order for your Filter Everything plugin to work?

Hi kawastudiosrl,

The plugin is working for admin, any type of user, and without login in the dashboard at all.

We think it would be nice to reach the Ultimate Membership Pro support so they can provide explanations, or maybe even check what are their plugin blocking that the filter everything plugin isn’t working. Which is working even without any logging at all.

Best Regards,
- Victor

Hi studioleland,

You need to create a filter by a “Custom Field Numeric” and use a meta key for example default Woo price meta key is _price if by taxonomy (product -> attributes) you need to create a filter by “Taxonomy Numeric”. More information about default meta keys can be found here – https://prnt.sc/f-uRDwx8zYiy on the filter set settings page.

In general, there is no support for accounts whose support period has expired following the support policy

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time – days or weeks.

If you want to get it faster, please extend your support period and this request will be processed in the first queue for supported accounts.

Best Regards,
- Victor

Hi Martin,

Well, it’s not completely for deleting/removing terms, but more for sorting/editing them but you can do anything with it.

Suppose you have created an ACF (Advanced Custom Fields) field and applied it to your posts (but haven’t added any data to those fields yet). Also, you have created a filter based on this custom field. Now, if there are no filter terms available (because you didn’t add any data yet), you will receive a notification stating that “There are no filter terms yet”. This message will only be displayed if you have not chosen to hide empty filters.

But if you used a hook to modify the list before displaying them, it won’t hide the filter, you will get a notice “There are no filter terms yet” as you modified them after the data was received.

Here is what you can do, go to the FiltersWidget.php file there is a hook that includes files with filter type, and include the file with empty HTML if the terms are empty. But we would better recommend include/exclude functionality.

Best Regards,
- Victor

Thanks Victor for your effort to help and explain how it all works. I had to use a filter in the function includeFrontView (TemplateManager.php). The suggested filter ‘wpc_view_include_filename’ does not have the tems included. In the filter ‘wpc_include_front_view’ I can address the variables array. When there are no terms, I set the file to null to not include the template/view.

Thanks so far. Martin

Hi Martin,

That is an excellent work you’ve done, to make it work for your case.

Best Regards,
- Victor

Hi styleoutfit,

Thank you for choosing Filter Everything PRO.

Please check this page in order to get the solution to your issue – https://filtereverything.pro/resources/license-key-issues/

Best Regards,
- Victor

Yes, I have already sent the request

Oh, if you are facing the “Unknow Error” it means that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:

1. Credentials to your /wp-admin following this document
2. And your license key.

Please, send all these via PM and make sure that you have added the license key and not the CodeCanyon purchase code.

Best Regards,
- Victor

Hi Brian,

You can do it with template overriding, more about it you can read here – https://filtereverything.pro/resources/templates-overriding/ for your case you would need to work with the range.php file. You will need to rewrite this template to suit your needs and apply your own styles to it.

For example, you can add a span tag with a dollar sign with a margin-right -10px or something close to it and it should do the trick, of course, you would need to add other styles to the span – https://prnt.sc/EToLfQ_lYoSz

In order to add it to the input field you would need to rewrite some code change the input type and use js as well.

Best Regards,
- Victor

Hi, Thanks for your reply, the only problem with that solution is that it would add a $ to all custom field numeric filters. Is there a way to add a new view in widget called $ Range that is a copy of Range but has the dollar symbol at the beginning?

Hi Brian,

Unfortunately, there is no easy way to do it, it would require code modification in the filter as well, which we highly do not recommend. But you can simply do the checking like this in the range template:

if ($filter["e_name"] === "_price") {
    //do this
} else {
    //do that
}

So when the filter[“e_name”] === “_price” show the modified HTML if not show the standard.

Best Regards,
- Victor

Currently, we do not offer online meetings and calls, but we are more than happy to assist you in any way we can. If you have any questions, feel free to make a list of them and we will do our best to provide you with all the answers you need.

Additionally, we have a quick start guide in our documentation that you may find helpful – https://filtereverything.pro/resources/quickstart/

Also, you can send the credentials to the wp-admin dashboard following this document so we can check the issues that you have and provide full information how to fix it.

We appreciate your understanding and cooperation.

Best Regards,
- Victor

Hi Victor,

Best,

Mo

1) Price filter, create a filter by “Custom Field Numeric” meta key is _price

2) Category filter, create a filter by “Product Categories” click the “more options” and enable the “Show Hierarchy” option.

3) Brand filter, create a filter by product brand (brand is a product attribute) and choose in the “View in Widget” dropdown option.

4) On Sale filter, create a filter by “Custom Field Exists” using meta key _sale_price

5) Color filter, create a filter by product color (color is a product attribute) and choose in the “View in Widget” dropdown option.

6) Rating filter, create a filter by product visibility.

7) Stock filter. create a filter by “Custom Field” and use meta key _stock_status

8. Backorder filter, create a filter by “Custom Field” and use the meta key _backorders

Best Regards,
- Victor

Thank you for the fast reply Victor. The user is created and credentials sent. A back-up is already present so I didn’t install the Updraft plug-in.

Well, the issue was not even connected to our plugin. It was connected to the mistake in your archive template. Even though it is out of the scope of support policy to check stuff like that, we have fixed it.

The issue was that you used the post type as “downloads” instead of “download”, we changed it to the download and everything is working – https://prnt.sc/vGmmcx53uTa4

Best Regards,
- Victor

Oh I see now! I think that an older version of the website had the post type “download” instead of “downloads” and I completely missed this. I just quickly checked and it looks good! Thank you so much for the fast reply.

Hi vitapi,

Yes, it is compatible, the thing is that you have an enormous amount of errors in the console – https://prnt.sc/pqcLNag0VcU4 which are most likely causing this infinite loading, we would recommend fixing those errors first and then testing the workability. Most of the errors with 403 and 400 errors, some of them because of the http to https request.

Best Regards,
- Victor

Hi, I fixed errors and infinity loading fixed, but filters is not working well, Is it possible to download older version of this plugin? Thank you!

Hi vitapi

Sure, which version of the plugin do you need? Please write a message here – https://codecanyon.net/user/fe_support so we can send it via Email.

Best Regards,
- Victor

Hi cnetcurity,

Thank you for choosing Filter Everything PRO.

What do you mean by “does not work?” Can you be more specific so we can provide any help on the issue?

Is it not appearing? Is it appearing but all terms are gray or not filtering anything? Or you see a message “No one Filter Set is related to this page. You can configure it in the Filter Set -> “Where to filter?” field.”?

Also, please send the link to the page with the issue so we can check it.

Best Regards,
- Victor

never mind, I found the more options button and was able to check “show hierarchy”

Hi bcasaleaders,

We are glad to hear that the issue was resolved.

Best Regards,
- Victor

Hi Erud19,

Thank you for your interest in the Filter Everything plugin.

Here is support for accounts who purchased the plugin, and if you already did it, please write your request from the account where you purchased it.

If you are using the Free version, please write your request on the WordPress support forum – https://wordpress.org/support/plugin/filter-everything/

Best Regards,
- Victor

Hi victor, my clients have bought the plugin on their account. I can give you those details privately if its such a problem. I need to understand how to remove the – select- from the drop down headings

We kindly request that your client submit the question from their account. Additionally, if possible, please ask them to confirm your role as their developer for the project, so we can continue with you and provide the answers to other requests.

We have encountered similar situations in the past and fully understand the circumstances. Thank you for your cooperation and understanding in this matter.

Best Regards,
- Victor

Just don’t close the access to the wp-admin credentials until our team identifies and addresses the root cause of the issue on your site. It may take some time day or two to find it.

Best Regards,
- Victor

ok thank you i won’t close

Hi anjamihelicvucinic,

The problem on the site is that it uses a custom query (more likely from Jet Builder) on the search results page, which does not contain any search at all, the “s” parameter is generally ignored and is not present in the SQL query.

It is important to note that on a particular page, a custom query should not be present. However, if the page is a search results page, it must have only a Main Query. It appears that you are currently using the search page and have a specific query that you would like to execute. In such cases, it is important to note that this custom query should not be treated as a typical search query and should not be subject to filtering or modification.

One more thing, your search bar by default searches for all post types, not post_type=product as it should do, without post_type=product it’s a completely different query that looks for all post types. The WooCommerce search widget should be used as a search for WooCommerce products.

After fixing it all everything should work as expected.

Best Regards,
- Victor

Hi Nenad,

Thank you for choosing Filter Everything PRO.) 1) This is not our demo, this is our client’s showcase with their custom styles.

When you turn on the pop-up widget you can go to the Experimental tab turn on the option “Hide opening widget buttons” and use the shortcode [fe_open_button] to show the filter button in the needed place.

2) The range slider filter is working only with one number. For example, you have 3 prices on 3 products 10$ 60$ 5$ you will have a range slider from 5 – 60 this is how the range slider works. There are no filter plugins that would use two numbers for a range slider. You can create a range slider by the “Numberic custom field” and use the meta key of the numeric field.

3) About custom CSS, you should take into consideration CSS Specificity – https://developer.mozilla.org/en-US/docs/Web/CSS/Specificity because if you don’t your styles simply will be ignored as there are already applied the ones with the higher specificity.

4) Please note, that you have a widget area in mobile mode at the bottom of your page. You need to make it at the top of the page or use a shortcode in the needed place [fe_widget] More about shortcodes you can read here – https://filtereverything.pro/resources/shortcodes/

Best Regards,
- Victor

Hi Nenad

It was a little strange that you never provided all the details of your problem and instead rushed to file a dispute and leave a bad review.

However, I have an offer for you that you should like. Please write to me in private messages for details.

Thank you.
Regards.

Hi Brian,

Thank you for choosing Filter Everything PRO.

Well, to set the filter set on the shop page you need to choose “Where to filter” “Common WordPress pages” + “shop”, create another filter set, and place it on “Product categories” + “Any category”.

Also depending if you are using a shortcode or widget area, you can choose the horizontal layout option.

More about shortcodes can be read here – https://filtereverything.pro/resources/shortcodes/

Best Regards,
- Victor

Hi aimvpdigital,

Thank you for choosing Filter Everything PRO.

Thank you for the credentials but you also need to add the link to the login page for wp-admin, as we have no idea which site it is. Send it via PM, please.

Best Regards,
- Victor

Hi aimvpdigital,

The instructions were sent via email. Please follow the instructions and the license will be activated.

Best Regards,
- Victor

Hi ILEE0404,

Thank you for choosing Filter Everything PRO.

At this time, we cannot find any presence of our filter on the page that you have sent to us. Could you please check if it is turned on? Also, if everything appears to be gray, please go to the filter settings and choose another query in the “And what to filter?” section. After updating the filter set, please check the functionality.

Also, for testing purposes, turn off hiding filters if they are empty.

Best Regards,
- Victor

Hi doodlectg,

Thank you for choosing Filter Everything PRO.

You can place two filter sets, using two filter widgets from the widget area or two shortcodes. Place two of the same filter sets on the page, in this case, you will have two filter sets one with apply buton mode second one is a simple one. Hide the apply button one on the desktop with CSS and show it only in mobile mode and hide the one without apply button mode in mobile.

Best Regards,
- Victor