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Discussion on Filter Everything | WordPress/WooCommerce Product Filter

Discussion on Filter Everything | WordPress/WooCommerce Product Filter

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Hi, the filter on my site https://www.labagatory.com/shop/?ordr=date-desc is loading very slow. Is there a way to speed up the filter? Do you need the login details for my website?

Nice, now you do not have any errors in the console and everything is working correctly.

It’s important to consider several factors when it comes to the speed of your website. The key factors that can impact speed are: - The CPU and RAM of your server - The number of posts that need to be filtered - The number of filters and terms being used - The quality and quantity of plugins that are installed - Cache adjustments on the server - Code optimizations and internal caching within the plugins (which have already been taken care of for Filter Everything). - Database optimization.

The main key is the server hardware, database optimization, caching, and OPcache. You can check some sites that use our plugin and they are working fast, like this one for example – https://chaneysjewelry.com/shop/category-fine-jewelry-rings/metalstamp-925-sterling-and-18k/ if the hardware is not good enough and that’s the best it can do with the optimizations, there’s nothing that can be helped here.

Best Regards,
- Victor

Do you have the specs of the server that is hosting the jewellery website? It’s so I can gauge how much ram is needed.

No, unfortunately, we do not have such information on our hands.

Best Regards,
- Victor

Aks before buy. If you have a lot of filters in a category and want to display max 6 and have a more button (show more) it this possible? For example 12 colors. You display 6 standard and can press show more to display all colors.

Hi wphappy,

Thank you for your interest in the Filter Everything plugin.

Yes, there is an option in the filter to show more/less the demo of it you can see it here – https://demo.filtereverything.pro/product-category/clothing/women/ in the Size filter.

Best Regards,
- Victor

Hello, I use this plugin to filter specifics post types. I settled a filter set to display it on a page and to filter specific posts. The filter fields appear correctly in my page, but when I use it, no proposition appears … https://tinyurl.com/ynz2g6qx

I choose : - Post Type to filter : Agences - Where to filter? : Pages / Any pages https://tinyurl.com/yuqdur6n

Can you help me please by telling me what is my mistake ? Thanks !

Hello, ok so can you give me your IP please ?

We provided the possible solution via email. Let us know if it is possible.

Best Regards,
- Victor

Yes, everything is working by the new link.

So we basically have changed in the filter set settings in the “And what to filter” dropdown query to the second one and everything is working.

Best Regards,
- Victor

Hello, I had your plugin activated on a dev site that I deleted without deactivating. Now I can’t add my new dev server because it says I already have 2 sites activated. How can I deactivate from a site that doesn’t exist anymore?

Hi cdinca,

Thank you for choosing Filter Everything PRO.

You can send your license key (not the CodeCanyon purchase code) via PM. So we can deactivate it on the specific site that you need, or we can deactivate it on all sites, and you can activate it on the needed ones.

Best Regards,
- Victor

Have found the plugin very easy to use. However, I have a small styling issue. I am using the “labels” display but it appears there is a checkbox inside the label as well (see image here: https://ibb.co/RHTZJnn) – no extra styling added to plugin. Any assistance as to how to remove this checkbox would be appreciated.

Hi smjx,

Thank you for choosing Filter Everything PRO.

Please send the link to the page with the issues so we can check it.

Best Regards,
- Victor

I’m trying to add a sorting widget to a real estate listing page I’ve created. I’m using custom fields through ACF to create the data for each listing, including the price using a number field in ACF.

The default sorting options are working (title and date) however, when I add an option to sort by price based on the value of the custom field I get a blank page (no results).

I’ve added the option to the sorting widget and entered the ACF field name as “field_6526eeeb10”. I’ve set it to order by meta key numeric.

I have a filter set created for the page and I’ve set up an individual filter for this field (do I even need to do that?). I’m not displaying the filter widget on the page, but the sorting widget.

I’ve tried entering price in the custom field with and without commas and it doesn’t work either way.

What am I missing? Any ideas?

Thank you. I just sent you over wp-admin credentials.

Hi kjackson21,

We have checked the site and created a new custom numeric test field in the ACF plugin. Applied it to the listing, and added the data to one item, please check that everything is working correctly on the provided page there is an option for sorting “FE TEST NEW FIELD” (added in the sorting widget) and it will show only one product as we added data only for this item.

Here are the issues with ACF more likely you have changed the name of it (meta key) or type and so on, it is not changing it in the database, so you have the same old meta key that was previously and it is storing data there instead of using new one. What you can do is either create a new ACF field and never rename it and apply it to your products, copy, etc most likely won’t work here.

Best Regards,
- Victor

This solution worked perfectly. Thanks so much!

Hi, price filtering doesn’t seem to work with variable products with different prices.

For instance, I have a variable product. - The price ranges from $387-$590. - If you set the price filter above $388, then this product does not show up. – Even though technically it should because it has variations that are above $388.

I’m happy to share a link but don’t want to on the public comments page.

Hi sharksharkco,

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

It is either product data or a wrong query and can be a plugin conflict.

Best Regards,
- Victor

Hi,

I have a problem using Ajax and Divi builder. When I disable Ajax, filtering works. With Ajax, it spins and shows a blank results area. When I reload the page, the results are there.

I tried all sorts of ID and classes for the html container – same issue.

I installed the filter on a brand new WP and Divi session. Nothing else is installed. Cannot get the Ajax working.

Here is a link to a test site:

https://demo.webdemo.sk/test/

Please let me know what the problem is or what id/class should I be using.

I added these two – one is the right side column ID (#right-side) and one is for the Divi blog module (#blog-module). None of them worked. I also tried bunch of other ones.

Thanks a lot.

Hi babulik,

Thank you for choosing Filter Everything PRO.

It looks like those items are made with some JS code or anything like that. In general, you can read about such issues following this link – https://filtereverything.pro/resources/ajax-related-problems/ this is not an issue of the plugin itself this is the case of the AJAX and how it is working.

You need to run those functions that are used for items on the page again after AJAX has refreshed the page.

Best Regards,
- Victor

In the left column I have your shortcode. In the right column I inserted the standard Divi blog module. I assumed that this would work as your plugin mentions that fully supports Divi. That is why I bought it. To avoid custom coding.

If you tell me what code to insert and where. I will gladly do it. I’d like to get Ajax working with Divi. Would you be able to help with this?

When you update Divi elements using AJAX and they have some events on them, it can be tricky to re-apply those events to them without having to reload the entire page. It might be worth reaching out to Divi Support to inquire about the best approach for re-applying those events after the page was updated with AJAX.

Best Regards,
- Victor

Hi, I’m encountering a bug with the plugin: it only works when you’re logged in as admin but not as a user. Here is the link where I use the filter :https://dev2023.99casting.com/castings/remuneration-remunere/ Thanks for your help.

Hi kawastudiosrl,

Thank you for choosing Filter Everything PRO.

It is looking like you are using the wrong query in the “And what to filter”, that’s why it is not filtering anything.

But, if you say that it is working when you are logged as admin, and not working when you aren’t, then there might be an issue with some security plugins and their settings or any other plugin or settings.

Our plugin does not set any restrictions at all on user roles. You can try to turn off all of the plugins leaving FE and Woo if you are using it, and test the filter workability.

Best Regards,
- Victor

Hello, There is indeed a conflict with the Ultimate Membership Pro plugin. But we need this plugin on our site… Can you tell us what rights a user needs to have in order for your Filter Everything plugin to work?

Hi kawastudiosrl,

The plugin is working for admin, any type of user, and without login in the dashboard at all.

We think it would be nice to reach the Ultimate Membership Pro support so they can provide explanations, or maybe even check what are their plugin blocking that the filter everything plugin isn’t working. Which is working even without any logging at all.

Best Regards,
- Victor

How do we access the WC product dimensions to create range sliders? I can’t seem to find those fields in the filter options.

Hi studioleland,

You need to create a filter by a “Custom Field Numeric” and use a meta key for example default Woo price meta key is _price if by taxonomy (product -> attributes) you need to create a filter by “Taxonomy Numeric”. More information about default meta keys can be found here – https://prnt.sc/f-uRDwx8zYiy on the filter set settings page.

In general, there is no support for accounts whose support period has expired following the support policy

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time – days or weeks.

If you want to get it faster, please extend your support period and this request will be processed in the first queue for supported accounts.

Best Regards,
- Victor

Hi Victor,

Just installed pro, looks promising. Two questions: 1) Is it possible to skip an option (item in select, radio or checkbox) by slug or name. If before rendering and count of options is zero, the complete element could be skipped. 2) price range: when min and max are the same value the range element is not of any use. Both sliders are placed left. If setiings are set to ‘Always hide’ (Empty terms) or maybe when Hide empty filters is checked, the element could be removed.

Thanks! Martin

Hi Martin,

Well, it’s not completely for deleting/removing terms, but more for sorting/editing them but you can do anything with it.

Suppose you have created an ACF (Advanced Custom Fields) field and applied it to your posts (but haven’t added any data to those fields yet). Also, you have created a filter based on this custom field. Now, if there are no filter terms available (because you didn’t add any data yet), you will receive a notification stating that “There are no filter terms yet”. This message will only be displayed if you have not chosen to hide empty filters.

But if you used a hook to modify the list before displaying them, it won’t hide the filter, you will get a notice “There are no filter terms yet” as you modified them after the data was received.

Here is what you can do, go to the FiltersWidget.php file there is a hook that includes files with filter type, and include the file with empty HTML if the terms are empty. But we would better recommend include/exclude functionality.

Best Regards,
- Victor

Thanks Victor for your effort to help and explain how it all works. I had to use a filter in the function includeFrontView (TemplateManager.php). The suggested filter ‘wpc_view_include_filename’ does not have the tems included. In the filter ‘wpc_include_front_view’ I can address the variables array. When there are no terms, I set the file to null to not include the template/view.

Thanks so far. Martin

Hi Martin,

That is an excellent work you’ve done, to make it work for your case.

Best Regards,
- Victor

Hi I have tried several times to enter my license, I always receive an error as if the license is invalid. The site is styleoutfit.it

Hi styleoutfit,

Thank you for choosing Filter Everything PRO.

Please check this page in order to get the solution to your issue – https://filtereverything.pro/resources/license-key-issues/

Best Regards,
- Victor

Yes, I have already sent the request

Oh, if you are facing the “Unknow Error” it means that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:

1. Credentials to your /wp-admin following this document
2. And your license key.

Please, send all these via PM and make sure that you have added the license key and not the CodeCanyon purchase code.

Best Regards,
- Victor

Hi, For a price filter, is there a way to include the $ symbol? Thanks, Brian

Hi Brian,

You can do it with template overriding, more about it you can read here – https://filtereverything.pro/resources/templates-overriding/ for your case you would need to work with the range.php file. You will need to rewrite this template to suit your needs and apply your own styles to it.

For example, you can add a span tag with a dollar sign with a margin-right -10px or something close to it and it should do the trick, of course, you would need to add other styles to the span – https://prnt.sc/EToLfQ_lYoSz

In order to add it to the input field you would need to rewrite some code change the input type and use js as well.

Best Regards,
- Victor

Hi, Thanks for your reply, the only problem with that solution is that it would add a $ to all custom field numeric filters. Is there a way to add a new view in widget called $ Range that is a copy of Range but has the dollar symbol at the beginning?

Hi Brian,

Unfortunately, there is no easy way to do it, it would require code modification in the filter as well, which we highly do not recommend. But you can simply do the checking like this in the range template:

if ($filter["e_name"] === "_price") {
    //do this
} else {
    //do that
}

So when the filter[“e_name”] === “_price” show the modified HTML if not show the standard.

Best Regards,
- Victor

Hi Stepasyuk,

Do you mind if you could help me with the filter function on the product category page? I really appreciate it!

The errors displays like: Color Family There are no filter terms yet Finish Select Product Type first Edge Profile There are no filter terms yet Size There are no filter terms yet Edit Filter Set

Please

Currently, we do not offer online meetings and calls, but we are more than happy to assist you in any way we can. If you have any questions, feel free to make a list of them and we will do our best to provide you with all the answers you need.

Additionally, we have a quick start guide in our documentation that you may find helpful – https://filtereverything.pro/resources/quickstart/

Also, you can send the credentials to the wp-admin dashboard following this document so we can check the issues that you have and provide full information how to fix it.

We appreciate your understanding and cooperation.

Best Regards,
- Victor

Hi Victor,

Is it possible that I could get the step by step instruction of this demo somewhere, please? https://demo.filtereverything.pro/shop/

Best,

Mo

1) Price filter, create a filter by “Custom Field Numeric” meta key is _price

2) Category filter, create a filter by “Product Categories” click the “more options” and enable the “Show Hierarchy” option.

3) Brand filter, create a filter by product brand (brand is a product attribute) and choose in the “View in Widget” dropdown option.

4) On Sale filter, create a filter by “Custom Field Exists” using meta key _sale_price

5) Color filter, create a filter by product color (color is a product attribute) and choose in the “View in Widget” dropdown option.

6) Rating filter, create a filter by product visibility.

7) Stock filter. create a filter by “Custom Field” and use meta key _stock_status

8. Backorder filter, create a filter by “Custom Field” and use the meta key _backorders

Best Regards,
- Victor

Hi,

I have just installed the plug-in and I am trying to display the filters on a custom page template, but I could use some guidance.

I have a page template “Downloads” with a query to display all posts from the post type “Downloads”. It’s a basic WP_Query which returns all posts and I see the on the page.

When I create a filter with some custom taxonomies and I place the shortcode in my page template I see the filters.

Only thing I cannot get working is the posts to actually filter. When I check the settings the “what to filters” shows: No WP Queries matched the post type “Download” found on the page

Also the “show counter” shows 0 for all taxonomies, while there are posts tagged within them.

The custom post type and taxonomies are created with the plug-in CPT UI by the way.

Thank you for the fast reply Victor. The user is created and credentials sent. A back-up is already present so I didn’t install the Updraft plug-in.

Well, the issue was not even connected to our plugin. It was connected to the mistake in your archive template. Even though it is out of the scope of support policy to check stuff like that, we have fixed it.

The issue was that you used the post type as “downloads” instead of “download”, we changed it to the download and everything is working – https://prnt.sc/vGmmcx53uTa4

Best Regards,
- Victor

Oh I see now! I think that an older version of the website had the post type “download” instead of “downloads” and I completely missed this. I just quickly checked and it looks good! Thank you so much for the fast reply.

Hello, I have problem with updated version of your plugin, version that is working good 1.5.1. The site has a theme “Tolips”. I tried to update it to the latest version. Theme support says that problem in your plugin “Filter everything PRO”

Hi vitapi,

Yes, it is compatible, the thing is that you have an enormous amount of errors in the console – https://prnt.sc/pqcLNag0VcU4 which are most likely causing this infinite loading, we would recommend fixing those errors first and then testing the workability. Most of the errors with 403 and 400 errors, some of them because of the http to https request.

Best Regards,
- Victor

Hi, I fixed errors and infinity loading fixed, but filters is not working well, Is it possible to download older version of this plugin? Thank you!

Hi vitapi

Sure, which version of the plugin do you need? Please write a message here – https://codecanyon.net/user/fe_support so we can send it via Email.

Best Regards,
- Victor

I using WP Bakery. I tried setting it up but seems not not working. I create two columns on a page. one column is for a category of products with WP Bakery. In another column, I set Widgetised sidebar for your filter plugin. but it does not work. any tip or documentation for this?

Hi cnetcurity,

Thank you for choosing Filter Everything PRO.

What do you mean by “does not work?” Can you be more specific so we can provide any help on the issue?

Is it not appearing? Is it appearing but all terms are gray or not filtering anything? Or you see a message “No one Filter Set is related to this page. You can configure it in the Filter Set -> “Where to filter?” field.”?

Also, please send the link to the page with the issue so we can check it.

Best Regards,
- Victor

Hi, I want to allow customers to filter based on child categories. for example if they are in the appliance category I want them to be able to filter by refrigerators, stoves, washers etc (all within the parent category of appliances). When I use the category option, it only shows the parent categories. Thanks, Brian

never mind, I found the more options button and was able to check “show hierarchy”

Hi bcasaleaders,

We are glad to hear that the issue was resolved.

Best Regards,
- Victor

HI,how can i remove the select from headings on the dropdown boxes Thanks in advance.

Hi Erud19,

Thank you for your interest in the Filter Everything plugin.

Here is support for accounts who purchased the plugin, and if you already did it, please write your request from the account where you purchased it.

If you are using the Free version, please write your request on the WordPress support forum – https://wordpress.org/support/plugin/filter-everything/

Best Regards,
- Victor

Hi victor, my clients have bought the plugin on their account. I can give you those details privately if its such a problem. I need to understand how to remove the – select- from the drop down headings

We kindly request that your client submit the question from their account. Additionally, if possible, please ask them to confirm your role as their developer for the project, so we can continue with you and provide the answers to other requests.

We have encountered similar situations in the past and fully understand the circumstances. Thank you for your cooperation and understanding in this matter.

Best Regards,
- Victor

Hello ,

I am facing a problem that for two days but i’m unable to resolve. I am using the pro version of filter everything

and i want to use it in the search result. Here is a screen shot for my filter settings https://pasteboard.co/Sa8Bt1fj2dmm.png .

The search result page is build in theme builder and display a product archive. The product archive contains

contains a product archive widget and a filter everything widget.

When displaying the result of the search filtereverything is displaying correctly the categories and the number of

products but when clicked on the categories don’t refresh the product archive widget. Please let me know

what is going wrong here is the result of the search. Here is a screen shot of the result page https://pasteboard.co/qWvOSCXs8Xij.png

Best regards , kavaldeep singh

Just don’t close the access to the wp-admin credentials until our team identifies and addresses the root cause of the issue on your site. It may take some time day or two to find it.

Best Regards,
- Victor

ok thank you i won’t close

Hi anjamihelicvucinic,

The problem on the site is that it uses a custom query (more likely from Jet Builder) on the search results page, which does not contain any search at all, the “s” parameter is generally ignored and is not present in the SQL query.

It is important to note that on a particular page, a custom query should not be present. However, if the page is a search results page, it must have only a Main Query. It appears that you are currently using the search page and have a specific query that you would like to execute. In such cases, it is important to note that this custom query should not be treated as a typical search query and should not be subject to filtering or modification.

One more thing, your search bar by default searches for all post types, not post_type=product as it should do, without post_type=product it’s a completely different query that looks for all post types. The WooCommerce search widget should be used as a search for WooCommerce products.

After fixing it all everything should work as expected.

Best Regards,
- Victor

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