2158 comments found.
How a lead employee or agent or admin can send email from the leads ? We need to send email who are within the leads but yet to convert to clients
Thank you for contacting us.
Please contact us via support.
do you have any stock manger for worksuite as plugin ?
Thank you for contacting us. As of now, there is no such plugins , but we have plans for this.
You can check https://codecanyon.net/item/purchase-module-for-worksuite-saas/48911118 module if fits your needs
in the inventory can we add a serial number for each product ? so we can export serial number still in stock ?
There is not any serial number add option in inventory. Thank you for your suggestion we will send it to our development team.
Thank You
can clients use this to submit project requests ?
Thank you for contacting us.
Please elaborate the question or you can contact us via support.
I.e, are clients able to submit project requests via the client dashboard or can they only view projects added via an admin?
There is no project request feature in our application.
If admin give permission to employee then he can add project.
Hi, do you have Malaysia taxation, Socso & zakat module for Payroll feature?
Thank you for contacting us.
Sorry!! We do not have.this feature in our application.
Can you develop as “Spreadsheet” plugin for this ? Something like this website “https://lio.io”
Thanks, Let me know if interested in doing this as custom plugin also.
Please contact us via support with all the details and raise the ticket as feature request.
Hey guys i need to see demo of mobile app on ios how to do that, Also will you guys be able to change the logo and share the mobile apps with me ? I have just purchased another license, if need will upgrade to extended with balance amount.
Please let me know, Also can you share how the chat works on mobile apps with notifications ?
Thanks
Please contact us via support
Sure will contact for apps.
Also can you tell me how can we disable or hide “Credit note” Thanks
Credit note is linked with invoice so if invoice is active then it will visible otherwise not.
Hello, Dev. I’ve been waiting for the Employment Agreement feature for quite some time now. While there is the Client Contract, the Employment Agreement is even more essential.
Thank you for providing the suggestion.
I am sending this suggestion to our research and development team.
We will implement this if they approve this case.
Your recent update has an bug, after the update im getting this error. check here: https://manage.webytag.com/
It seems update didn’t went well. Please contact us via support.
Gentle Reminder: You support has been expired. Renew your support
Hi Guys, Where is the guide for subdomain, apache & Ngnix configuration please?
Sorry this is completely server related configuration. you need to discuss with your server administrator to setup.
You can though refer to this https://gist.github.com/ajayfroiden/902e2bcaecb6b8ca27bca971a9163ed6
I am the server administrator, that is why I am asking you? You developed the script so, you must know how it is installed on different environments?
That link you posted means nothing to me, I need to understand how the script works on a subdomain on apache/nginx server?
Could you please elaborate more. Mean by above how “it works on subdomain on apache/nginx server”
If you are referring to how to install apache and nginx server and creating subdomain on server then its out of scope of the application.
We can guide you will installation of application if you fails to do that. Please contact us via support. So our team can guide you
Gentle Reminder: Your support has been expired
I had WORKSUITE working for a few weeks then it just stopped all of a sudden giving error 500. Nothing in the error logs either. So the only thing it could be is because it is installed on Apache server with Nginx as a Proxy. But I cannot find a configuration anywhere for it?
Please ask the server guy who installed the application about the configuration where it is installed .
I am the server guy of the configuration and where it is installed. I installed it and nothing on the server has changed it just stopped working. Hence why I am here trying to find out the Nginx config!
It is not possible for the application to work all of sudden. Please contact us via support and share the details our team will check it.
Gentle Reminder: Your support has been expired
how to update this script no any document available in the download file no any update folder available in this download please provide document
Please contact us via support.
Is there a roadmap for this project, that if I purchase this script, how do I know what the next updates will be and when
Thank you for contacting us.
Yes!! We do have roadmap.
You can find in below link.
https://envato.froid.works/roadmapsI thought an earlier request would be included in this latest update.
I requested that there should be a shift report when a staff want to clock out after a shift. and you said you have inform the product team. I thought it will be out with this new update so that I can buy the script today. I am disappointed
The information is shared with development and research team and they will decide when to do.
If you are reading this message, read it carefully. This system is not working properly! If you pay that much, don’t buy it. It does not work in mobile applications. I bought it and I am very satisfied. There are many pages. When I applied to get my payment back, it was not considered and I received a rejection.
We do not charge for the mobile app; it is entirely free and available for download on the Play Store. Please be aware that the mobile app may have some bugs.
Kindly refrain from posting spam messages in this forum. We kindly request that you keep your messages focused on the product you have purchased. In this instance, you have acquired the web app version of Worksuite.
Don’t call it a mobile app or a mobile app. It’s free, our eyes are clear! Your script doesn’t work! What do you tell him that I paid for it? You say the mobile app is free. REST API Module for Worksuite CRM If I’m paying $29 for this, how come your software is free? Explain to me. There are problems in the system, I can’t work as I want. Why do I need your program if mine doesn’t work
Also, you write a reply to a slightly rude comment! Your help desk has been responding to me for 2 days. Why did you decide to reply so soon?
You can visit the play store and download it.
RestAPI – Please go through the documentation of it. RestAPI is API which you can use to connect the with worksuite. You can create any mobile app, desktop app or third party app using the RESTAPI.
Please let us know if you are facing any issue with RestAPI endpoints.
People buy the RESTAPI plugin to make their own software and connect with worksuite. They even user it in some other software and make the data consistent using RESTAPI
Pre-purchase question: Does rest api support tickets functionality? I checked but I did not find anything about tickets.
Thank you for contacting us. No it does not support.
Hi, I want to purchase the product but regarding the comments, I faced by some confusion. I need the answer of my questions before purchasing: 1) Will I get the full codes and scripts of software by buying the product? 2) Can I set up this product on any server that I want or it is necessary to just set up on your suggested server? 3) Is there any document or video that guides to install the product on the server? Thanks
1. yes you will get the full source code of the application.
2. server need to be good configured rest you can store it on any server.
3. yes documentation is available. https://froiden.freshdesk.com/a/solutions/articles/43000530740
hi, the installation returns timeout. i change the time max in php config but the error not disappear. what is wrong? thanks
You need to first open the check.php in url to see all configuration are met. Once that is met try installing again.
Gentle reminder: You support seems have expired
500 error on installing!
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What issues you are facing?
Please contact us via support.
I noticed you haven’t released anything new in 45 days now, are you abandoning this project? Or are you working on future release like inventory and purchase as you stated in future?
Thank you for contacting us.
We will release in this week.
Hi, i want a full french traduction without doing manual traduction, i though the traduction is already include in the code !!
Please contact us via support. Our team might help with this
hello question is there a possibility to convert an order to a project automatically? i want to convert an order to a project and start working on tasks, client will monitor progress etc…
the workflow would be order--> project—> invoice
Thank you
Thank you for contacting us.
Sorry!! This feature is not available .
Prepurchase comment – I am on my seat with my credit card! reading up everything you have up… I am 90% convinced…. and still reading and poking the Demo…
If you still have question you can contact our support.
HOSTING: https://community.froiden.com/d/5647-best-hosting-for-froiden-products
We do not have experience on how call center works. I would suggest going through demo and check if it first your needs
For further queries please contact us via support. Our team will guide you better
I purchased this CRM software with the idea it would do what CRM software does (having used multiple in my Real Estate Carreer I did not expect very much other than basic lead management functionality) which is manage client information and facilitate the lead management. So far after a week I noticed multiple problems in the structure, location of required fields is under company unlike 99% of CRM software that first has the contact info then the details, assignment of manual input of leads is non functional. I added a lead and want to assign to an agent but guess what… No agents can be selected from the drop down to assign it. I can’t imagine how much more complicated it will get when I feed leads through a webform. After just calming down on having such an investment not live up to half of the expectation I was like: ok give them a shot to fix their bugs in the meantime download the included app, well when I enter the information to install the app on my phone there is yet another license they want me to buy when entering the information. I was like what? When I saw and purchased the extended license they lead me to believe I was getting the app as well and found nothing to indicate that was an extra fee so they should make good on their product description. I don’t know feeling a bit robbed and we can either get these things sorted out or just refund my money back.
We sincerely apologize if the CRM system is not meeting your expectations. The application in question is a CRM system, and we hope you had the chance to review the demo before making your purchase to ensure it aligns with your requirements.
We want to clarify that what you witnessed in the demo is precisely what we offer for sale. There is no misleading information in either the demo or the product description.
Regarding the mobile app, it’s important to note that we do not charge for it; it’s available as a free download from the app store at any time. We have never stated that we are selling the mobile app separately. Please be aware that the mobile app may have occasional bugs, and therefore, we do not provide support for it. Our support services are exclusively dedicated to the web app, which is the product we offer for sale.
you can’t test functionality on the demo version by adding users and then a lead to assign to them can you? This is the most basic task for a CRM. I need to know f you will fix or refund my money.
Also once a lead turns into a client it can’t be assigned or retained for a specific agent? I don’t understand, you claim this is a CRM but the most basic tasks a CRM does you can do? So we need to fix that or refund my money and rename CRM to “Like CRM” as it is misleading since clearly your team doesn’t understand what a CRM is. (Look at ZOHO, Sales Force, ACT by sage, hubspot etc) you will learn what a CRM is and basic functionality is managing by assigning leads to turn into clients that then need to be worked on by the assigned agent. Then there is the public record access that agents can access. There are key elements needed to call your software CRM that at this point is not working and willing to work with you to get these resolved if the AS IS Attitude is dropped since I purchased this as a solution for my team but can’t use until you fix this. Or again just refund my money and I will look elsewhere. But needs to be agreed upon ASAP
For the rest api please contact us via support.
