3428 comments found.
Hello, I’ve been studying your plugin for a few days and I have some doubts.
1- when making an appointment, the customer can place their photo or add it to their panel.
2- how to automatically avoid the wordpress admin bar in the client panel without having to disable it for users.
3- Is it possible to create a workflow for the customer to receive a discount on their birthday?
4- In SaaS, will the retailer need Twilio too or will I just be the owner of the website?
5- each customer has their own email settings? or the super admin who configures it? because new store owners certainly didn’t know how to configure the workflow.
6- Is the customer panel expected to be on mobile to make the panel easier and more organized?
thank you very much
Hello,
Thanks for your interest.
1,3. Unfortunately, the feature which you are asking for is unavailable in the plugin right now. However, you can send your suggestions via the link: https://suggest.booknetic.com/ We first add the most voted suggestions to the plugin. If you add your email, you will receive a notification when the suggestion is added.
2. Please note that the WordPress admin bar cannot be shown for the Booknetic customers.
4. Only the SaaS admin needs to configure Twilio. All the tenants will be able to use the SMS notification feature according to their subscription plans.
5. Each tenant has its own workflow but the emails will be sent through a single (SaaS) email address. We would like to inform you that we have a “Ready-made Tenant Templates” add-on for making things easier for your tenants. Please check the article. https://www.booknetic.com/documentation/ready-made-tenant-templates
6. If you are looking for a mobile APP, this feature is not currently available. However, we have a dedicated front-end customer panel for customers to manage their appointments. Please check the article. https://www.booknetic.com/documentation/front-end-customer-panel
For further questions or concerns, please contact us via email at info@booknetic.com.
A landing page with all tenants would be perfect. Keep in mind, would improve a lot this plugin.
Hello,
Thanks for your interest.
Since the Booknetic SaaS is a multi-vendor booking system, you can create any type of multi-vendor booking platform for your needs. In the Booknetic SaaS, Tenants can register on your website and provide their services to their customers. All those Tenants’ information is stored on your website database. Practically, you have the ability to show them as a list in the search result by adding some custom codes to your homepage that read that information from your database. The Booknetic SaaS plugin does not have this built-in search option. Also, you can create a listing/directory website for yourself by using any theme/plugin and list all the tenants there manually. You can embed the booking panels of each tenant on the proper tenant pages by using the iFrame codes. These iframe codes can be found on the tenant admin panel.
Please contact us via email at info@booknetic.com for further questions or concerns.
Hi
presale question
1) is it possible to change url name such as Booknetc to replace it by whatever else?
2) is it possible to edit menu booknetic menu names or to change their order?
3) is it possible to add page link in booknetic menu name such as a stripe payent link or manual subscrition?
4) is it possible to add a wp menu inside the booknetic top right menu where the avatar is displayed. I can see a gab between the log out button and the menu.
5) is it possible to change the booknetic page name close to the favicon ro display my website name instead of ” Booknetic” .
6) is it possible to remove worflow or deactivate it?
Thanks a lot
PS:
7) is it possible to allow all user to edit their avatar image? I don’t see such thing in your demo.
8 ) is it possible to remove wordpress backend and bookstore button in the left top menu bar without removing the mobile menu button when going in responsive design on mobile?
Thanks
Hi,
Thanks for your interest.
1,2,5. We would like to inform you that the white-labeling feature is only available for Extended licenses. Unfortunately, these changes are not allowed in the Regular license.
3,4,7. Unfortunately, the feature which you are asking for is unavailable in the plugin right now. However, you can send your suggestions via the link: https://suggest.booknetic.com/ We first add the most voted suggestions to the plugin. If you add your email, you will receive a notification when the suggestion is added.
6. If you do not create any workflows, it will not be active and there will be nothing to be sent.
For further questions or concerns, please contact us via email at info@booknetic.com.
Hi
you saying that this ” these changes are not allowed in the Regular license.” then which lisence allow to get it and how must does it cost?
I went on your website and cannot see other price than regular lisence then I dont understand.
Hi,
We would like to inform you that you can purchase an “Extended license” and can use it with the regular version. In that way, you will be able to upload your own logo to your admin dashboard. https://prnt.sc/qgmYhhp_1szU
Please let us know if you have further questions or concerns. We’re here to assist.
Does it means that the SaaS version is the extended licence?
Plus how do we do to install Saas version? Do we have to remove old regular booknetic plugin to run only Saas or do we have to run both of theme meaning regular plugin + Saas
Thanks
Hello!
Quick update: White-Labeling is now available in Booknetic (regular version)
This feature is focused on the staff/admin side, and it lets you change Booknetic branding from the dashboard and use your own brand identity (logo, colors, etc.) so your team works in a fully branded environment. https://www.booknetic.com/feature/white-labeling-feature
Please let us know if you have further questions or concerns. We’re here to assist.
how can i hide the time in the booking as I want to make the booking by choosing the days only
Hello,
If you set your service duration as 1day or more, then the ”Times” selection will be hidden from the booking calendar. Please check the screenshot. https://prnt.sc/rMeGx3CJTjZa
For further questions or concerns, please contact us via email at info@booknetic.com.
Hi, I have problems to deactivate a license from a site and activate it to another site. Can someone help me please?
Hi,
Please contact us via email at info@booknetic.com and provide us with your license code. Our support team will assist you as soon as possible.
URGENT
I have a problem with page redirection in embedded calendars, I need to make an external page that has an embedded calendar take it to another page at the end of the scheduling, but this cannot make it work
Hello,
Please contact us via email at info@booknetic.com and provide us with your purchase code. Our support team will assist you as soon as possible.
Question: Is it possible to randomly assign staff an agenda, for example, I have two employees for the same service, that the system assigns one or the other depending on the availability of each one
Hello,
We would like to inform you that we have an “Any staff” option in our plugin that allows customers to make appointments without selecting a specific staff member. If you disable the staff step and keep the “Any staff” option enabled, the system will automatically assign the available staff member to the appointment.
For further questions or concerns, please contact us via email at info@booknetic.com. Our support team will assist you as soon as possible.
Can i edit the source code and add additional features if i purchase the saas version?
Hello,
Thanks for your interest.
Yes, we allow customers to customize the plugin as they wish. But please note that, if you update the plugin all your customizations will be overwritten.
Please let us know if you have further questions or concerns. We’re here to assist.
Hello,
there’s something wrong with Customer Panel. I selected signin page, and customer panel page. After login there’s rediraction loop and constatly switching between: Redirecting… You are already log in… Redirectin… You are already log in. I checked every possible scenario in settings and it still like this. It happened after updating plugin. Had you issues with that?
Hello,
Please contact us via email at info@booknetic.com and provide us with your purchase code. Our support team will assist you as soon as possible.
Hello, I’m thinking to buy the Google Calendar extension. Before do that I need to be sure that it works for my case: I have one Google Calender that I used to manage 3 rooms; each room is “tagged” with a Google color. So I can reserve multiple rooms at the same time.
First question: can your integration “read” the color availability? If on the calendar there is a blue appointment at 9:00, I must be able to reserve an appointment tagged with red because this room is free.
Second question: can this plugin make me able to write an appointment on Google Calendar tagged with a color?
Thank you
Hello,
We would like to inform you that it is possible to create additional calendars under the same Google Calendar account. It is also possible to set different colors for these calendars. In that case, you will need to create your rooms as additional calendars and assign these calendars to your staff members accordingly. In that way, you can achieve your aim and can have different availability for each room separately.
For further questions or concerns, please contact us via email at info@booknetic.com. Our support team will assist you with this.
Is it good for manage rentals also?
Hello,
Thanks for your interest.
We want to inform you that since our plugin is a multi-purpose appointment booking system, it can be used for various booking purposes. However, it is not designed explicitly for rental booking and there is a lack of functionalities if you would like to use it for rental booking. The main lack is the date (time) range feature, which is unavailable in the plugin. However, we are considering implementing the rental booking, hotel booking, and event booking features in our plugin in the future.
Please let us know if you have further questions or concerns. We’re here to assist.
OK I think you should because there are no good solutions out on the market
Hello,
Thanks for your feedback. Please let us know if you have further questions or concerns. We’re here to assist.
Hey, I’ve already bought the plugin but the suport expired. I got a client, she’s a speech therapist/logopedist but… mostly works with children, so the appointment is made by the mother. In case of two children, the mother needs to put different emails (or fake the second) because she gets the warning about the already used email in the system. How it is possible to deal with such a situation? There is still a need of mail confirmations for her etc. Thank you
Hello,
Please contact us via email at info@booknetic.com and provide us with your purchase code. Our support team will assist you as soon as possible.
I noticed that some functions are considered additional and are charged separately. How do I know what is included and what is not?
Hello,
Thanks for your interest.
You can find a comprehensive list of features on our website: https://www.booknetic.com/features
Built-in features are included with the core plugin and do not have an additional cost. On the other hand, add-ons are separate functionalities that come with their own pricing.
Please let us know if you have further questions or concerns. We’re here to assist.
Using the link you gave me, practically all the functions are charged separately… even if I buy the extended version, would I have to buy these extras to have access to all the features?
There are built-in features and also add-on features. Please check the screenshot: https://prnt.sc/Vf3UEg8yzh9z
Yes, you need to purchase the desired add-ons in the SaaS version.
Hi,
We’ve been looking at your Booking plugin for WordPress and we are wondering about the following: - Can non-signed-in users (guests) book and cancel time slots? - Can you set a maximum amount of bookings that can be made for dates? - Is it possible to customise/add form fields to collect information from the user?
We are wanting to switch out a plugin on a school website for their tour bookings which isn’t working as expected.
Thank you very much
Hi,
Thanks for your interest.
1. Yes, you can send cancellation links to your customers via notifications and they can easily cancel/approve their appointments with one click. Please check the article for more information: https://www.booknetic.com/documentation/change-appointment-status-via-the-link
2. Yes, you can set a maximum capacity for timeslots for each service individually. There is also a “Bring people with you” feature that allows your customers to bring additional people with them. Please check the articles for reference: https://www.booknetic.com/feature/wordpress-appointment-booking-plugin-with-group-appointment
https://www.booknetic.com/feature/bring-people-with-you
3. Yes, there is a Custom Forms feature in the plugin that provides an opportunity to customize the form fields as you wish. You can add various inputs to your “Information” step and request any kind of information from your customers during the booking process. https://www.booknetic.com/feature/wordpress-appointment-booking-plugin-with-custom-forms
Please let us know if you have further questions or concerns. We’re here to assist.
I purchased Booknetic WooCommere addon. I was informed that the payment link doesn’t work. Why is Wooommerce gateway addon sold if its not completely functional?
Hello,
We apologize for any confusion. Payment links feature is an additional functionality and primarily designed to work with native payment gateways like Stripe, PayPal, Mollie, etc., and it may not fully support WooCommerce payment gateways at this time. However, you can send your suggestions via the link: https://suggest.booknetic.com/ We first add the most voted suggestions to the plugin. If you add your email, you will receive a notification when the suggestion is added.
For your further questions, please create a ticket in our support system. https://support.fs-code.com/ Our support team will assist you as soon as possible.
1- By purchasing the extended license, I will be able to sell plans to as many tenants as I want and there will be no additional cost for doing so?
2- Will each tenant have their own link and independent administrative panel where they can register and view products, customers, discount coupons, etc.?
3- The tenant who purchases the plan from us will use the regular license, but will this license be charged?
4- How does sending notifications via WhatsApp work?
Hello,
Thanks for your interest.
1. Yes, you will be able to sell plans to as many tenants as you want. There will be no additional cost.
2. Yes, each tenant will have their own booking link and independent admin panel where they can have their own services, staff members, customers, coupons, etc.
3. Tenants will be able to use the system as a Regular Booknetic users and almost all the functionalities will be the same. There will be no additional license and you will not be charged.
4. For WhatsApp notifications, we have an integration with Twilio. Once you set it up, all your tenants will be able to use the feature according to your verified templates. https://www.twilio.com/en-us/whatsapp/pricing
For further questions or concerns, you can contact us via email at info@booknetic.com.
Hello, when I download and install the plugin, the place where I write the purchase code does not appear. I cannot activate the plugin because of that.
Hi there,
It seems like you’re encountering an issue because there are some Booknetic tables and options in your database that are causing conflicts. It’s possible that you might have used an unofficial version of Booknetic before. To fix this, you can simply delete all tables that start with “wp_bkntc_” from your database and all options that start with “bkntc_” on your “wp_options” table. Once you’ve done this, Booknetic should appear on the left side without any issues.
We hope this helps, but do not hesitate to create a ticket in our support system if you are not able to perform this action. https://support.fs-code.com/ Our support team is ready to assist you.
yes I already deleted all wp_bkntc and cant find anything at wp_option releated to bkntc but still have the same issue ” The entered purchase key is invalid or you don’t installed normally our plugin in this domain ( *.com )!”
it was solved thank you
Run the SQL command below on PHPMyAdmin 2 times and you should see 0 matches in the next attempt:
delete from `wp_options` where `option_name` like ‘bkntc%’
If you are still having problems, please create a ticket in our support system. https://support.fs-code.com/ We will assist you as soon as possible.
1- Can I sell subscriptions so that companies can use the platform? 2- If so, will these companies have a separate admin panel with their customers and data?
Hello,
Thanks for your interest.
With the Booknetic SaaS, you create a pricing table for your platform. In this pricing table, there will be various plans you have created. So, it is also possible to create plans with the desired permissions/limitations. Tenants will select and subscribe to the preferred plan by registering through the platform. According to their selection, tenants will be charged for the monthly or annual price.
Each tenant will get their unique booking link: https://yoursite.com/tenant-domain. You will have an unlimited number of tenants, and each tenant will use the plugin as a Booknetic Regular user. They will have their booking panel, admin panel, staff, services, payment methods, settings, etc.
Since the Booknetic SaaS is a multi-vendor booking system, you can create any type of multi-vendor booking platform for your need. In the Booknetic SaaS, Tenants can register on your website and provide their services to their customers. All those Tenants’ information is stored on your website database. Practically, you have the ability to show them as a list in the search result by adding some custom codes to your homepage that reads that information from your database. The Booknetic SaaS plugin does not have this built-in search option. Also, you can create a listing/directory website for yourself by using any theme/plugin and list all the tenants there manually. You can embed the booking panels of each tenant on the proper tenant pages by using the iFrame codes. These iframe codes can be found on the tenant admin panel.
You will not have any limitations/restrictions as a SaaS Admin. You will use the system independently from us. You will install the plugin on your own server/website and create your own business. An unlimited number of tenants can register through your platform.
If you want to use the plugin for commercial purposes like creating a platform and earning money using the plugin, you need to buy the SaaS version by purchasing the extended license of the plugin. If you need to use the plugin for only a single client or yourself, you need to buy the regular license.
Booknetic SaaS: https://www.booknetic.com/saas
Demo: https://demo.booknetic.com/saas/wp-admin/admin.php?page=booknetic-saas
Video tutorial: https://youtu.be/BSofEiIOIf0
Click the drop-down button to select the extended license. When you activate the plugin with the extended license, the SaaS version will be available for you: http://prntscr.com/vu0ze0
Is this a b2b or b2c product?
Hello,
Thanks for your interest.
Booknetic can be used in both business-to-business (B2B) and business-to-customer (B2C) scenarios. It can be used by various businesses that offer booking, scheduling, and appointment services to both other businesses and individual customers. The platform provides features and functionalities that cater to the needs of both types of users, making it a versatile tool for different types of businesses and their customers.
Please let us know if you have further questions or concerns. We’re here to assist.
Hello,
Zoom JWT App is deprecated. Did you already update this addon? Zoom integration is not working anymore even updating to latest versions.
Hello,
We want to assure you that we have already addressed the deprecation of the Zoom JWT method and updated our add-on accordingly. You can now seamlessly use the Zoom integration with the latest versions of our plugin. Additionally, we have updated our documentation to reflect these changes. https://www.booknetic.com/documentation/integrating-zoom-to-booknetic
If you encounter any further issues or need assistance with the updated integration, please don’t hesitate to contact us via email at info@booknetic.com. We’re here to help!
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