8957 comments found.
Hello. I asked previously about placing two filter sets on one category page and you answered that it’s possible to set two filters one for particular category and another filter that is applicable for all categories. I checked this and this do not work. Only one filter can be set on the category page. If you have one filter set that is set to filter “Product category -> Every categories” it will be showing on the category page where no other filters exists. If you assing another filter to this particular category, then “common” filter will be replaced by this “special” filter, so they cannot reside on one category page at the same time. So i have two questions. May be some settings i missed and because of it filters not working in the right way.? I want you to check that my words are true, but this need giving access to dashboard what is inappropriate in this area. How i can i give you access credentials to the dashboard ?
Hi Lonelywalker,
Please write your request from the account where you have purchased the plugin. This is a standard procedure followed by the support policy in order to provide you support on your issue.
Best Regards,
- Victor
website:https://dev.annacdesign.com/
thank you for help
Hi 47hg59vrhg,
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Hello, I have a menu with many sub categories. How do I show only the subcategories of the current category in the filter? This should be basic but I didn’t find where to configure it. Can you help?
Hi samucavirtualite,
Hello, I have a menu with many subcategories. How do I show only the subcategories of the current category in the filter? This should be basic but I didn’t find where to configure it. Can you help?
If you have a filter by category and you want to show only subcategories, you can use the include/exclude functionality in the “more options” and create a filter set for each category with needed subcategories included (but do not use the show hierarchy in this case). If those are just empty categories you can choose in filter set settings belove “And where to filter” choose to hide empty terms to always hide.
Best Regards,
- Victor
Thanks for your feedback Victor. But can’t this be automatic? Do I have to add each subcategory there one by one by hand?
Numerous factors must be taken into consideration when determining the appropriate depth of subcategories, sub-subcategories, and the overall hierarchy of categories. It is crucial to carefully evaluate which categories to display and which not. That’s why there is no option like that out of the box, of course, it might be added with future updates.
So yes, the only way right now is to build your own list of which categories you want to display.
Best Regards,
- Victor
Right Vitor, I understand. But this functionality must be very basic. Being in a product listing that has dozens of subcategories and showing only these subcategories on the side of the filter, and not everything on the site. Do you agree? And doing this manually has no way of having control. But I also understand that the plugin does not have this feature and I must wait. Is there a forecast or place where we can monitor this mapping of improvements and dates? This makes it easier to know whether we should use the plugin at the moment or not.
Hi samucavirtualite,
Actually, it is working like this. You go to the category shoes, and products have let’s say attributes like size and brand, etc., and subcategories like formal, sport, and so on. When you choose to hide empty filter terms and hide empty filters, you will see only the categories that those products have and filters that are available for those products, if shoes don’t have a category of clothes this category will not be displayed.
Best Regards,
- Victor
Hello! We have 3 sets of filters, each leading to a separate page that includes each filter separately. We can’t make them work in any way, even though they have a dedicated ID, ajax, basically we set them as before. We receive in one the error It appears that this page does not contain a container with the specified «HTML id or class of the Posts Container». Try to specify the correct one in the Filter Set settings or the common plugin Settings. The site is: https://tuningpoint.ro/ . Thank you so much!
Hi waezAhmed,
Can you please send the link to the specific page with the issue so we can check it? This warning appears when you didn’t set up in the filter set settings “HTML id or class of the Posts Container” of your prodcuts.
Best Regards,
- Victor
hello, sure, link: https://tuningpoint.ro/, the 3 filters. Thank you!
Hello, sure: https://tuningpoint.ro/. Thank you!
Hi waezAhmed,
On this page, there are no visible filter widgets that we could test as it is a home page, and other pages have Woo filters. if you are using it on some test page like mysite.com/my-test-page/ please, send the link to this specific page. Because we simply don’t see any filter from our plugin on the home page.
Best Regards,
- Victor
check here pls: https://tuningpoint.ro/filtru-anvelope/ ..../ https://tuningpoint.ro/filtru-jante/.... https://tuningpoint.ro/filtru-tuning/ . here are the 3 filters, thank you!
The pages are absolutely empty, you need to place the filter on the page with products, so you can filter them. And use the container (wrapper) ID or class of those products. So the AJAX will update only the product container (wrapper).
Best Regards,
- Victor
Hi Team!
It seems on my site since yesterday that the filtered pages not showing up anymore?
Any idea on what could be the issue here?
Please see filtered page example—https://goksitesgids.nl/reviews/
Thanks.
Fixed it, you can ignore this above message.
Have a nice day.
Hi yannickverstichel,
We are glad to hear that the issue was resolved.
Best Regards,
- Victor
Hello, I’m trying to work in a horizontal filter in a text block using shortcode, and have four dropdown filters for portfolio post types. Can you assist? I’ve had a hard time finding content describing how to accomplish this. Thank you!
Hi blaru001,
Thank you for choosing Filter Everything PRO.
If you are using shortcode then you need to use this type of shortcode [fe_widget horizontal=”yes” columns=”4”]
Can you provide more information on “filters for portfolio post types” do you already have different ACF custom fields and so on and just want to create filters by them?
Best Regards,
- Victor
Ok that worked well, thank you.
Now I’m getting this message when I check the option to “Try to use AJAX” The message reads:
“It appears that this page does not contain a container with the specified «HTML id or class of the Posts Container». Try to specify the correct one in the Filter Set settings or the common plugin Settings.”
Do you know how I can integrate it into my theme? I’m using the Avada theme for reference.
Hi blaru001,
Yes, you need to go to your page where you have a filter set, open browser tools to inspect, and check what container your products are using, use the id or class of that container in the “HTML id or class of the Posts Container” input.
Please note that the product container should not have a filter widget inside of it. Or else it won’t work correctly.
Best Regards,
- Victor
Thanks Victor, I’ve tried several IDs and classes but having issues. The webpage that I’m trying to get the filter to work on is: https://onlineacademy.larussamedia.com/online-academy/the-collection/
Any advice?
Hi blaru001,
try to use #portfolio-filter it should work. Also, you have some AJAX already on so we would recommend checking this page in case something won’t work after filtering – https://filtereverything.pro/resources/ajax-related-problems/
Best Regards,
- Victor
I’m sorry but I’m still having trouble with solving this. How would I disable the AJAX that’s already on so that the FE ajax could work properly?
Hi blaru001,
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Just sent credentials
Hi blaru001,
Okay here is the issue, you have some type of code applied that the portfolio post appears from left to right, so when you are using AJAX it is simply not working. How it can be fixed? You can either find it and turn it off in theme or whenever where it is.
Or set the needed function on the ready event:
jQuery(document).on('ready', function(e){
functionThatShouldBeApplied();
});
Best Regards,
- Victor
Is it possible for me to replace the text in the dropdown filter: Select “Category” and just have it say “ALL” ?
Hi blaru001,
You have a couple of options for how you can do it:
1) To translate it with the Loco translate plugin or other software if you use a non-English language on your site.
2) To use the Templates Overriding feature https://filtereverything.pro/resources/templates-overriding/ to override the dropdown.php template and replace the string.
3) To use hook ‘wpc_dropdown_default_option‘ if you are familiar with PHP development. Here is a code example that you need to place in the functions.php file of your active theme:
// Define a custom function to modify the default option text
function custom_dropdown_default_option($default_option, $filter) {
// Modify the default option text as needed
$modified_default_option = sprintf(__('My custom text: %s', 'filter-everything'), $filter['label']);
return $modified_default_option;
}
// Hook the custom function to the 'wpc_dropdown_default_option' filter
add_filter('wpc_dropdown_default_option', 'custom_dropdown_default_option', 10, 2);
We would recommend 3rd option.
Best Regards,
- Victor
Hi there, i have a problem… for example on this page i use the default theme portfolio widget in Elementor to show the portfolio posts.
https://share.cleanshot.com/Sxybf9Ry
i have added 2 filter sets in order to display theme on this page but they don’t show up ( the page is https://shorturl.at/hkBIZ )
i get No one Filter Set is related to this page. You can configure it in the Filter Set -> “Where to filter?” field.
even i had set the portfolio type and set this to show on all wordpress pages. i have added the shortcode with the elementor shortcode widget.
Hi eduardn1,
Thank you for choosing Filter Everything PRO.
As we understand the issue was resolved since there is a filter widget on the page you have sent the link. In general, you should choose in the “Where to filter” option “pages” + “name of your page”
Best Regards,
- Victor
Hello.
When trying to filter a variable products. Out of stock variations still showing.
For example. I have a shoe products archieve with shoe sizes as variation (And Filter item) When I select a size in filter variable products with out of stock variation still showing in the result.
I tried the code from your git. But not worked.
TQ.
Hi Jagabandhu,
Thank you for choosing Filter Everything PRO.
You can create a status filter by custom field _stock_status and there will be an option to choose to choose items in stock only.
Best Regards,
- Victor
How do I set filters on a custom post type Archive??
Nevermind figured it out …
Hi sachingopalakrishnan,
We are glad to hear that the issue was resolved.
Best Regards,
- Victor
I discovered your post about adding the below code to open the filters by default for new views. Can you instruct me on which file this should be placed within? Thank you.
//start add_filter( ‘wpc_folding_opened’, ‘my_folding_filters_opened_by_default’ ); function my_folding_filters_opened_by_default( $filters_opened_by_default ) { $new_opened_by_default = [ 1041, // Filter ID 300, // Filter ID ]; return array_merge( $filters_opened_by_default, $new_opened_by_default ); } ////end
Hi orangebackpack,
Thank you for choosing Filter Everything PRO.
The code you can place in the functions.php file of your theme.
Best Regards,
- Victor
Hey
I dont know how to eliminate that strange dot left of the filter search bar
do you know?
https://ibb.co/wJgVSx8Hi pmcooperation,
It looks like a dot from the ul > li element, check your container where the button is placed and remove that styling dot with CSS, it is actually not connected with the plugin at all, just theme/custom styles.
Best Regards,
- Victor
I can’t find any CSS code. maybe you? you still have access
Absolutely, we can definitely help you with fixing custom styles on your site. And the good news is, we have a special discount available for you! It will only cost you $99.99 
This is out of the scope of the support policy but in general, you can use the browser inspector tool to find the needed element and simply apply the CSS list style to none for it from “Additional CSS” in theme customization – https://prnt.sc/lXKpY3McAO8j to make it look like this – https://prnt.sc/s_7uuwA99qNi
Best Regards,
- Victor
If you have the CSS code how to eliminate the strange dot, that would be great? can you share the code? i can paste in the theme css
This is how it looks without styles – https://prnt.sc/uRU2Qfoz8F7B not sure what is that thing and why you put it on it, but there is the style list: none; to remove that dot
Best Regards,
- Victor
Try this code:
.wpc-filters-range-wrapper input {
font-size: 10px;
}
Best Regards,
- Victor
Hi mczerwinski1,
Send the link to the page with the issue, so we can check it.
Best Regards,
- Victor
Hi, after moving website to another server, my buttons for filtering articles change order after filtering. In addition, on the old server multi-selection for checkboxes worked fine but on the new server it does not work. Do you have any ideas?
Hi massinternet,
It’s not uncommon to encounter issues with WordPress plugins and site functionality after migrating your website to another server. We cannot help here much as we have no idea what and how was affected during this process.
In general filter terms can be sorted inside the filter set settings, choose the needed filter click more options, and choose the sorting option that you need.
Again, might be a mixed content issue, and so on, we need at least the link to the page with the issue. Also, what is the “multi-selection for checkboxes” that you are referring to?
Best Regards,
- Victor
I combined two css, unfortunately it doesn’t work. The filter font is getting smaller, but the price font is not. Please help
.wpc-filters-main-wrap li.wpc-term-item label { font-size: 12px; } .wpc-filters-range-wrapper { font-size: 10px; }
Hi Mariusz,
Please do not create new comments as long this is not a new issue, as long this is related to one topic to remove any confusion let’s continue the conversation in this comment thread – https://codecanyon.net/comments/29990201
Best Regards,
- Victor
Mariusz
Hi Mariusz,
.wpc-filters-range-wrapper {
font-size: 10px;
}
Best Regards,
- Victor
Here is the code:
.wpc-filters-main-wrap li.wpc-term-item label {
font-size: 12px;
}
.wpc-filters-range-wrapper {
font-size: 10px;
}
This is how it looks like in the filter custom CSS – https://prnt.sc/7RbecGdwclVR
And this is how everything is looking like on the front – https://prnt.sc/TKDfeBasa6Er
Please check with browser inspector tools if nothing is rewriting the that style.
Best Regards,
- Victor
Hello, I have a few questions related to the plugin. 1. Is it possible to reduce the text size of filters? If so, please provide an example of custom css. 2. How can I change where active filters are displayed? Currently, after clicking on a filter, active filters are displayed just below the header.
Hi mczerwinski1,
Thank you for choosing Filter Everything PRO.
1) Here is an example (place it in Filters -> Settings -> Experimental -> Custom CSS):
.wpc-filters-main-wrap li.wpc-term-item label {
font-size: 10px;
}
2) Are you referring to the Chips? Well, you can go to the Filters -> Settings -> General -> https://prnt.sc/S-aum132eIcl and remove those hooks and only leave “WooCommerce no products found”. If you are using the widget area turn off this option – https://prnt.sc/1FiYAlMRxNL2 and use the shortcode to place the chips on the needed place on your page – [fe_chips]
More about shortcode you can read here – https://filtereverything.pro/resources/shortcodes/
Best Regards,
- Victor
Hello,
i see you replied to all questions but our comment is still without any reply.
Hi Tommy,
Your inquiry consisted of several sub-questions, which require additional time to be addressed thoroughly. We are pleased to provide you with a response in this comment thread – https://codecanyon.net/comments/29987929
Best Regards,
- Victor
Hello, I have an issue with my filters on desktop (PRO version). I have a lot of attributes on my products and the filter it does not scroll down while I scroll down the products. It just shows only the colors and brands and scrolls down only after I have reached the bottom of the products. See here https://lenjemania.ro/produse/lenjerii-de-pat/ Thanks for your time and I hope you can help me solve this.
Hi ramonamaris,
The issue at hand pertains to the styling of your webpage. Specifically, the sticky sidebar lacks a container height and overflow action. As a preliminary solution, we have implemented a simple CSS on it https://prnt.sc/WbxJVpXYqKRs This measure may provide some insight into how to create a sticky sidebar with container height. Alternatively, we suggest utilizing CSS calc with vh, or even JS, depending on your preference and technical capabilities.
Best Regards,
- Victor
Hi, how can we make the filter function work the same on Ipad as on Mobile?
=> Mobile mode should be for both Mobile as tablet in our case
Hi mrijnwal,
Add this code to the functions.php, and edit the breakpoint to your needs:
add_filter( 'wpc_mobile_width', 'my_custom_wpc_mobile_width' );
function my_custom_wpc_mobile_width( $width )
{
$width = 1180; // new desired breakpoint in px.
return $width;
}
<pre>
Best Regards, <br />
- Victor</pre>
HI, it works but its not filtering now on tablet? https://petsolutions.stagingmtea.be/winkel/
Hi mrijnwal,
We just tested it and everything is filtering but for some reason, you have two buttons, how exactly did you place the filter widget and mobile buttons?
Best Regards,
- Victor