Hi blaru001,

Thank you for choosing Filter Everything PRO.

If you are using shortcode then you need to use this type of shortcode [fe_widget horizontal=”yes” columns=”4”]

Can you provide more information on “filters for portfolio post types” do you already have different ACF custom fields and so on and just want to create filters by them?

Best Regards,
- Victor

Ok that worked well, thank you.

Now I’m getting this message when I check the option to “Try to use AJAX” The message reads:

“It appears that this page does not contain a container with the specified «HTML id or class of the Posts Container». Try to specify the correct one in the Filter Set settings or the common plugin Settings.”

Do you know how I can integrate it into my theme? I’m using the Avada theme for reference.

Hi blaru001,

Yes, you need to go to your page where you have a filter set, open browser tools to inspect, and check what container your products are using, use the id or class of that container in the “HTML id or class of the Posts Container” input.

Please note that the product container should not have a filter widget inside of it. Or else it won’t work correctly.

Best Regards,
- Victor

Thanks Victor, I’ve tried several IDs and classes but having issues. The webpage that I’m trying to get the filter to work on is: https://onlineacademy.larussamedia.com/online-academy/the-collection/

Any advice?

Hi blaru001,

try to use #portfolio-filter it should work. Also, you have some AJAX already on so we would recommend checking this page in case something won’t work after filtering – https://filtereverything.pro/resources/ajax-related-problems/

Best Regards,
- Victor

I’m sorry but I’m still having trouble with solving this. How would I disable the AJAX that’s already on so that the FE ajax could work properly?

Hi blaru001,

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Just sent credentials

Hi blaru001,

Okay here is the issue, you have some type of code applied that the portfolio post appears from left to right, so when you are using AJAX it is simply not working. How it can be fixed? You can either find it and turn it off in theme or whenever where it is.

Or set the needed function on the ready event:

jQuery(document).on('ready', function(e){
    functionThatShouldBeApplied();
});

Best Regards,
- Victor

Hi pmcooperation,

It looks like a dot from the ul > li element, check your container where the button is placed and remove that styling dot with CSS, it is actually not connected with the plugin at all, just theme/custom styles.

Best Regards,
- Victor

I can’t find any CSS code. maybe you? you still have access

Hi terryhwl,

Thank you for choosing Filter Everything PRO.

Archive pages are categories, blog page, for the Woo the Shop page and product categories. Which can be placed in the filter set settings “Where to filter” as “categories” + “Any Category” or a certain category. The home/shop page can be set as “common WordPress pages” + “home or shop”. On any singular page, you need to choose “Pages” + “My page name”.

Go to the Filters -> Settings -> General and remove the hook for chips here – https://prnt.sc/YUVOtCFLrIxR that is responsible for that white gap on the pages. If you don’t know which one, just make a screen of all of them and remove them one by one to find the needed one and return the others.

Best Regards,
- Victor

Hi Victor,

Thank you for your help.

We removed the hook for chips and that made the white space between header and content disappear, thank you!

We found the “Where to filter” setting in the filterset, and we found options to display on category. When we use that the filter is displayed on category pages.

However, when we select the entire Custom Post, the filter is not displayed? The “And what to filter” option in that case says: “No WP queries matched the post type found on the page”.

How can we display the filter on an Custom Post archive page?

Many thanks again, Terry

Hi Terry,

Can you please send the credentials to the wp-admin dashboard following this document so we can check what is that CPT that you have? And understand if it is a problem in CPT or anything else.

Best Regards,
- Victor

Thank you, Victor, we sent the credentials via PM.

Hi Victor,

Thank you for looking at our issue.

WE already got so far ourselves to set the filter up on a category page.

What we are looking for is how to set it up on the Custom Post type archive.

NB We are not looking to set up the filter on default posts. This website will never have (blog) posts.

On the home page we would like to display a horizontal filter with category filter and search field. We read that is possible with the paid version?

Many thanks again, Terry

Hi terryhwl,

If that post type has its own archive page like “Shop” for Woo you can choose it from “Common WordPress pages” + “All archive pages for this post type”.

If you created any singular page for this post type choose “pages” + “my singular archive page name for this post type”

Best Regards,
- Victor

Hi Victor,

When we select “Common Wordpress pages and “All archive pages for this post type” the filter is not shown on the Archive page unfortunately.

Given the trouble we have, we stopped believing this will work out. Could you please let us know how we can arrange a refund?

Could you also please remove our URL from your earlier reply? That is violating GDPR.

Many thanks anyway for your help, which is of course appreciated. Terry

Hi Victor,

Please could you reply regarding the refund we requested? It worries us that you are no longer responding?

Many thanks, Terry

Hi Terry,

Apologies for the long response it was lost in the email. It is the issue with the CPT and how it was created.

Here is a quick example:

// CPT: Movies
function custom_post_type_movies() {
    $labels = array(
        'name' => 'Movies',
        'singular_name' => 'Movie',
    );
    $args = array(
        'labels' => $labels,
        'public' => true,
        'has_archive' => true,
        'supports' => array('title', 'editor', 'thumbnail'),
        'taxonomies' => array('movie_genre'),
    );
    register_post_type('movie', $args);
}
add_action('init', 'custom_post_type_movies');

// CT: Movie Genres
function custom_taxonomy_movie_genres() {
    $labels = array(
        'name' => 'Movie Genres',
        'singular_name' => 'Movie Genre',
    );
    $args = array(
        'labels' => $labels,
        'hierarchical' => true,
    );
    register_taxonomy('movie_genre', 'movie', $args);
}
add_action('init', 'custom_taxonomy_movie_genres');

function custom_archive_category_filter($query) {
    if (is_admin() || !$query->is_main_query()) {
        return;
    }

    if (isset($_GET['movie-category'])) {
        $query->set('tax_query', array(
            array(
                'taxonomy' => 'movie_genre',
                'field' => 'slug',
                'terms' => $_GET['movie-category'],
            ),
        ));
    }
}

add_action('pre_get_posts', 'custom_archive_category_filter');

And quick example archive-movies.php to display our CTP:

<?php get_header(); ?>

<form method="get">
    <label for="movie-category">Select Movie Category:</label>
    <select name="movie-category" id="movie-category">
        <option value="">All Movies</option>
        <?php
        $movie_categories = get_terms('movie_genre');
        foreach ($movie_categories as $category) {
            echo '<option value="' . $category->slug . '">' . $category->name . '</option>';
        }
        ?>
    </select>
    <input type="submit" value="Filter">
</form>

<!-- Movies Loop -->
<?php
if (have_posts()) :
    while (have_posts()) :
        the_post();
        // Display Movie content here
    endwhile;
else :
    echo 'No movies found.';
endif;
?>

<?php get_footer(); ?>

This example might give you a hint of how to create it correctly so it should work normally. Also, create a template for the archive page create a page with that archive template, and place the filter set on it.

Best Regards,
- Victor

Hi Victor,

We totally appreciate your effort explaining a solution. Our CTP was created with ACF, and this shows that FilterEverything is not working with ACF.

We like the simple interface of the plugin, but there are other bugs in the software, like the date filter facet that produces wrong values when only selecting year as inout/output (this is bug report).

For us this is reason to ask for a refund. Please could you go ahead and approve the refund?

Many thanks and wishing you success for your business. Terry

Hi Terry,

The aforementioned approach proved its workability when applied to the categories. However, if you wish to apply this filtering to the taxonomy page, it is necessary to create a page utilizing your archive template and implement a filter set on that page.

The date filter should be released any time soon.

As a suggestion, in regards to CPT, we would recommend utilizing the “Custom Post Type UI” plugin. This plugin has proven to be a reliable resource for creating custom post types within WordPress and may be a valuable addition to your toolkit.

It’s important to keep in mind that the support team does not have the authority to issue refunds. The author of the product is responsible for handling any refund requests. We suggest waiting for the author to process the refund.

Best Regards,
- Victor