1579 comments found.
Hello, the system is no longer able to extract invoices in PDF (HTTP ERROR 500)
HI
Hello,
No longer? Can you please check the php error logs and let me know the error details so that I can suggest.
Thank you
Hello, I need to install version 4 I have to use many companies, Please help me I can pay assistance
You can install it as instructions in the documentation.pdf If you don’t understand any step, you can ask questions at support portal httpe://tecdiary.net/support Thank you
Hello Dev,
Why is there no way to filter invoices by status in invoice list?
Would you consider applying a customisable default filter, to hide all invoices “cancelled”?
Or collapse all paid invoices so unpaid and overdue/outstanding are only visible.
Also the “With Trashed”, “Only Trashed”, “Not Trashed” makes absolutely no sense. Please consider pop-up help when hovering on commands (or setting to turn on for getting started!). Plus, “With” and “Only Trashed” do not make any sense!
The colour-coded tabs on invoices are great, but can they be enlarged so more obvious? more legible?
The other issue is that on the list of invoices it does not highlight (bold or colour) invoices with outstanding or unpaid status – ie. when scrolling down the list.
The other issue is the search box at the top right of the invoice list does not search all fields/ columns. eg. If I search “Canceled” (or Cancelled, the correc spelling) 
– nothing is shown. Can this be fixed so it searches all fields? Even dates, etc. Thanks! 
Invoice status option in settings, needs an option to allow BOTH a stamped badge and text
PS. The List Companies & List Users in the settings area underlines the wrong menu.
Thanks
Really impressed with you responding to clients and not just telling them to use the tickets page and also have to wait, etc.
So I read in the comments, that after making changes to files you have to rebuild the app?
””Please rebuild the app using `npm i && npm run build`”“
Does that mean it’s just clearing the cache? eg. the way you had to for Smarty back in the days to see updates to TPL files, etc.
So the only problem I can see is if you are on shared hosting, you don’t have access to shell, or perhaps a jailed shell. etc.
So is there a button to clear the cache instead? Or save changes and clear cache automatically?
Same with other comment below – create a button “Save & Send” for invoice/quote page to send automatically in one go.
Or a save button but remain on the page. Or save and close (“Ok” button) to return to the prior screen or invoice list page?
Just a thought to increase productivity and reduce the number of required clicks etc.
Hello,
Thank you for feedback. We will improve the item as per your suggestions.
No, build is not cache but it will build the app. The front-end is developed using vuejs and you can check https://vuejs.org/guide/quick-start.html#creating-a-vue-application for more info.
Most of the shared hosting do offer the terminal, if not you will need to build the app locally and then move to server.
Thank you
I am very dissatisfied, insufficient manual for updating, I cannot add fields to the invoice, it does not comply with the legislation. no support, immediately asks for payment, why am I supporting for another 4 months. I do not recommend.
Hello,
I am not sure what you are trying to ask. For support, you should be asking questions at support portal https://tecdiary.net/support
You get 6 months free support so please validate your purchase code at the support portal and ask questions. The response time for support portal is 1 – 2 days while here comments it’s 5 days.
Thank you
Hi I would Like to discuss with you about customization , so kindly contact me via 1827675120@qq.com
Hello,
We charge $50/hour for customization. The availability depends on your schedule. You can email support@tecdiary.com with details of customization to get estimate for cost and availability.
Thank you
Hi. Can you advise how I could update my current system? with this version? Let me know if you need me to renew maintenance to answer this quedstion. I’ve called / emailed your company.. no response
Hello,
V4 is still beta and there is no option to update from the V3 yet. Please wait for the stable release.
We don’t offer email or chat support, for support you should be asking questions at support portal https://tecdiary.net/support
Thank you
Hello.. any way to migrate previous data to this new latest release as of 1 to 2 days ago?
Not yet, there is no option yet. We will check the migration now as there is no more feature request. Thank you
upload logo on company error. it not display
I will fix this in the coming update. Thanks you
Demo “list invoices” dont work.
I just checked, there might be some setting issue. The demo is being reset every hour. Please try again. Thank you
i just received new update, i am using version 4 , how do i update it with the current version
Hello,
Please backup `.env` file and then upload the latest files & folders to replace the old. Lastly you need to run the migration command as following
# cd /path/to/install/folder php artisan migrate --force
Thank you
Thanks but will the migration affect my database, i already have data in it
Yes, migrations are to change database schema. These might add/remove columns.indexes to tables. But the migration will not delete any data from database. Thanks
For the version #4 where is the installation folder ?
There is no installation folder. The `/install` is a route not folder. If. you have any issues, please describe them in detail so that we can guide you. Thanks
email not working, Looks like my server problem, Can you suggest server setting it any?
Hello,
For beta, you can update the mail config in `.env` file. For v2, you can update mail config on settings page.
Thank you
Can I send Automatic invoice via my website.
Hello,
No, you can email from view order page. I will check if I could add the option for email with create order.
Thank you
Sir, is it posible to rename Payment Note to Payment Receipt
Yes, you can modify the language file. For v3 app/language/English/ while for v4 beta the lang folder. Thanks
please help i already install but i got 505 error, what should I do? thanks
Hello,
I am sorry for late reply. Please check your server’s error logs and let me know the error details so that I can suggest.
Please ask question at support portal https://tecdiary.net/support for better response time.
Thank you
please help i already install but i got 505 error, what should I do? thanks
Hello,
I am sorry for late reply. Please check your server’s error logs and let me know the error details so that I can suggest.
Please ask question at support portal https://tecdiary.net/support for better response time.
Thank you
When I make changes to the language file en.json, the web page does not change, why? Also wondering where I can find the invoice template
Hello,
Yes, after to make the changes. Please rebuild the app using `npm i && npm run build`
The invoice view file is `resources/js/Pages/Invoice/Details.vue` and after change, you need to rebuild the app.
Thank you
hello your version 4 Invoices Report has lots of problem sometime cannot show me the selected product details some other products details show me or some time just happend tha if i selected a product than its give me other product data
please solve this issue ASAP
Hello,
Yes, that’s why it’s still beta and we are fixing the issues as we know.
You have mentioned only one, please let me know others to that I can fix.
Thank you
I can only say that the support is the worst support I have seen.
No answer to my question, my Item Purchase Code is not accepted, etc. This is a disaster.
Please renew your support and ask question at support portal. Thank you
when finalize the installation for version 4 I get Server Error any help please
Please check server error logs and let me know the error details. Thank you
Hi, I have bought a SIM and have successfully done the installation. But encountered a problem when I wanted to try to create a new invoice.
When saved, an error 505 appears and the invoice is not generated. Why does this happen?
Hello,
Please check your php error logs and let me know the error details so that I can suggest. You can check the Laravel log in the storage/logs/ folder too.
Thank you
