2677 comments found.
Hello, from where I can get the free premium addons?
Hello,
please open support ticket at our helpdesk.
Thanks
Hello,
About bookingwp,no help support (contact page)4 days ago, Do you provide support or not ?
Well,
Its not product sold here, so, although i will pass your message but i can not do anything here.
Thanks
I have four questions/issues with ARForms. I thought it would be simplest to open four support tickets, one for each topic. But your support system won’t let me open more than two tickets: “You have opened too many tickets. Please have some patience. You will be able to open new ticket once your existing tickets will be closed.”
How do I ask the additional questions? I only have a couple of hours now for this type of work before I have to leave. It would be more customer-friendly if you didn’t limit the number of support tickets that could be open.
Hello FrostyOfTheNorth,
You can simply add replies to your existing ticket about your concern and our technical team will address them.
we keep limit because many customer duplicate or tripplicate same ticket to get quicker attention and it only wastes time.
Thanks
Okay, thank you. Though I’ll have to add questions about another one of your products (ARPrice) to my support ticket about ARForms.
Hello! I would like to buy your plugin, but I have a question, when I’ve installed a free version to Ronneby theme, your plugin’s layout appeared to be broken on the admin part. Does it happen just to a free version, or it can happen to a pro version? And what shall I do if I buy the plugin and it will have the same issue with the layout? Thanks
Hello shekern,
Based on the description, it seems that there must be some conflict between other plugins’ styling. Still, I’ll pass your concern to our team to look after that with the Ronneby Theme.
Once you buy the ARForms pro version, you can open a support ticket at ‘https://support.arpluginshop.com' to get technical assistance from our side.
Thanks
hello! I’ve bought your plugin, and I do have a Pro version layout issue and can not use it, I left a ticket to your team a week ago and still didn’t;t get any feedback.
Sorry, I didn’t notice the reply, which was on time, I was expecting to get an e-mail notification about it. Thanks
No worries. Emails can sometimes go to spam folder so, you should check into helpdesk by loggingin.
Thanks
Hello, I have a presale question. Can we add a form with custom woocommerce field? I mean, for example:
Add a form in the woocommerce product page. We want to get the phone number from the customer and AUTO get the SKU code of the current product page. Can we do this? To get automaticly the SKU field and added it to the form entry?
Thank you, Regards
Hello jorkinbs,
As of now, it’s not possible to add WooCommerce custom check out fields in the form and also it’s not possible to pre-fill the check form field data as entered in the ARForms form.
However, it’s possible to place the form in the WooCommerce Product details page and pre-fill the product SKU and other details in that form and can add it in the form entries but it’s limited to the WooCommerce Product details page only.
Thanks
Hello, We want to added the form ONLY in all woocommerce product pages. The purpose is to get the phone number from the client and automaticly get the SKU number from the current woocommerce product page.
For example: the client open the product page with SKU number: 123 Fullfil the form – the phone number.
After that we received the client phone number & SKU number of the product. Is it possible with your plugin?
Regards
Hello, I didnt receive any mail from you about Booking press ! 1Does it works well with new WP version 2.Do you provide now help support from your contact page or live chat
Sorry sir but i can not discuss anything about BookingPress here. please contact through contact us page of website.
Thanks
Hello,
Please, contact me through my PM ,because your contact form on website doesnt work,live chat too !
well, everything works perfectly fine may be iwhen you tried there could have temporary issue. Regarding contacting you we do not get any way to pm you. There is no way provided by codecanyon. so, you need to contact us.
Thanks
Ok ,Im gone a try again to contact you through your contact page
I have purchased the plugin. But I cannot register it with the license code, nor can I log in to the help desk with the license code. What can I do?
Hello,
it happens with envato apis. sometimes it takes few minutes after purchase. Please try again. it should work both places.
Thanks
Hello, Does your plugin works well:https://www.bookingpressplugin.com/and why we can not get help via live chat or email!
Hello,
we are on holiday and will resume on Friday. I can not discuss further here. kindly contact through contact us page and we shall reply from Friday Morning.
Thanks
good afternoon, I need a test form. 1) each answer must be assigned a point 2) when sending, the user must see the amount. Tell me where to see a sample or description of such functions
Hi, I’ve just purchased it. It’s awesome. So, I have a question that how can I download 17 premium add-ons for free as you mentioned your description?
Thanks.
Hello,
we are on holiday for next 2 days. But still please open support ticket at our helpdesk. support staff will do its best to send you those addons.
Thanks
Hi admin, I purchased a license, and have not been active with the license. I now have an active project to use the arforms plugin but I can’t reset license myself.
I tried submitting a ticket but it says support period has ended. If that’s the case, I reckon you would have a way one can reset themselves.
From WP backend, I can’t submit a ticket. From your ticketing platform, the same thing. I can’t remain stuck. I’m not asking for help, I’m asking to be able to use the tool.
I need the license reset for a new project, and I am unable to submit license. Please attend to this as it’s delaying a project. How do I go about it? I don’t have to renew support to use my already purchased plugin.
Since you are yet to respond. Kindly make my license inactive. Remove it from any domain it is currently used on, and make it inactive. When I need to use the plugin, I will activate it myself on a fresh domain / website.
Let me know if you have questions. Thanks.
Hello
sorry delay due to weekend. For license reset you do not need to extend your support. To reset license, kindly message me through message box of our codecanyon profile page with your purchase code. so, we can verify and help you reset your license
Thanks
Is there any report and analytics facility available in your plugin. If yes, then what kind of reporting and analytics is possible?
Hello Logicallimit,
we do have analytical facility with our plugin. You can check the analytics based on the form views & entries. We provides 3 types of chart (1) Bar chart, (2) Line chart, and (3) World Map
See Documentation here: https://www.arformsplugin.com/documentation/form-entry-analytics/
You can also check the analytics for Daily, Monthly, and Yearly basis
Hello – I left a couple of tickets on support to release some purchase codes but I have a client who needs help also and it says I can’t make any new tickets because no one has responded to the other two tickets. Can you help me? Anytime someone types into the fields on mobile – it overlaps and makes it impossible to read. https://midwestcigarsocial.com/
Hello,
Support staff had already replied to your both tickets 11 days ago that you’ve opened for reseting license. Kindly open a new ticket and our team will assist you.
Thanks
I use this plugin, in fact most of their plugins. I purchase their membership plugins for my clients but it seems whenever they have a new update to ARForms, it won’t let them pass the ‘What’s New Section’. ONLY for this plugin. It’s weird, almost as if they are forcing you to purchase their support. Despite the fact that I already bought this plugin and should have access to it. This has been a reoccurring problem and the creators claim that its my website(s), when they release a update the problem randomly goes away. So, clearly it was a bug within the plugin itself. So, here I am again, another update and now I can’t get past the ‘What’s New Section’. I have the download addon for the forms, and other addons. I have countless ARMembership plugins BUT to edit my forms, I can’t because once again this plugin is glitching out and I can’t edit any of my forms that I paid for. Its frustrating. You think a loyal customer, would actually mean something to these creators.
Hello,
Thank you for using ARForms. I have passed your concern to relevant team but this seem your site specific conflict with another plugin.
Further more your support period is expired and you are not willing to extend your support so, unfortunately i can not do much. Btw, if you want more features and well maintained plugins you are using then you should extend your support as that will help us get some funds to maintain product.
I am not sure why customer like you when go to buy even a mobile understand thats after warranty period of something goes wrong then they will have to pay for it but when it comes to WordPress plugin they never ever want to pay for technical support even though they knew from beginning that they are entitled to get 6 months technical support.
Thanks
Hello, I recently purchased ARForms. How can I embed a form onto an email using HTML. Is this possible for any HTML embed options?
Hello,
sorry embedding into email is not possible in ARForms.
can i create cost calculator from with this? please share email i will share drawing demo
Hi
kindly contact through arforms contact us page. Or message me through message box of our codecanyon profile page.
Thanks
I am unable to activate my license because your “reset license” form in the admin is not working/connecting. I am also unable to login on your site to submit a ticket. I need my license reset please advise/reply.
can you describe more? what exactly is the issue? or show me a screenshot.
We have same issue the plugin is blocking javascript and block “pop-up” about the latest update. However it won’t allow me to click okay. I’ve had this plugin for a recently purchased.
It works on the Firefox browser fine but on the Google Chrome and Edge it doesn’t work properly.
Kindly open a support ticket at our helpdesk.
Thanks
Hi, the plugin general settings feature tab has been frozen on your “pop-up” about the latest update I did. However it won’t allow me to click okay. I’ve had this plugin for a long time and that’s the first time it’s done that.
Hello,
There might be some JavaScript error or some other plugin causing the conflict. I would recommend you please check once in the private/incognito window or if you’re using any caching plugin then check once after clearing the cache. If still you facing issue then please extend support and open support ticket.
As I’ve confirmed that there is no such issue happen with the latest update.
Thanks
Refused to apply style from 'https://mydomain.com/wp-admin/?plugin=ARForms&controller=settings&ver=5.9' because its MIME type ('text/html') is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Developers have checked and no such thing happening on our side. so, this may need to debug, for that you need to extend your support and open support ticket.
Thanks
