2677 comments found.
The form we export is in CSV format. It works perfectly for English language. But how do we ensure that it is UTF8 encoded as when we use any other language in form, it produces gibberish texts. For example, how can we get the CSV export which opens Hindi or Arabic characters without any issue.
Hello,
Please note that ARForms uses the standard UTF-8 encoding for the exporting the CSV files. I would recommend you please choose correct encoding in the software which you’re using to open the CSV.
For further assistance, I would recommend you please open a support ticket and our team will assist you.
Thanks
Please add Mailwizz & Razorpay support
Hello,
ARForms does supports Razorpay payment gateway. Please check this link: https://codecanyon.net/item/razorpay-integration-with-arforms/35113414
I’ll pass your concern for Mailwizz to the team and if it’s possible then we’ll surely add it in future.
Thanks
pre purchase qus one license for 1 website or unlimited website?
Hello,
One license can be used on one website.
Thanks
When I just purchased this ARforms plugin on 08-23-2023, the product page clearly shows and states, “BUY NOW AND GET 17 PREMIUM ADD-ONS FOR ITS FREEE!” It clearly shows all of the 17 add-ons listed for free.
When I installed the app, and applied my purchase key, all I see are requirements to purchase all of these add-ons separately… Bait and switch or false-advertising? Or is my license key not working properly?
I’m not expecting to have to purchase all of these extra add-ons right now, since your sales page promises to include them for free. Or did I not download the right package of file(s)?
Please advise, and thanks in advance.
I emailed your info@reputeinfosystems.com and also opened tickets on your website. Kind of frustrating that it will take 24 to 48 hours to get these additional 17 addons for free. I had assumed that when I made my purchase, it would include everything in the CodeCanyon download. Can’t you folks allow customers to sign-up on your website, and once we register our purchase code, you automatically allow the download of these plugins?
Better yet, you have a wonderful Add-ons page as part of your ARforms plugin, with the ability to “install/GET” or purchase the addons that cost extra normally…Since we’re already activating our ARforms plugin and its phoning-home its registration, cant you make all of the “free addons” immediately available to us through your WordPress Back-End ARforms addons page using your license API? That would be very slick and cool.
More importantly, this process is taking all of us a lot of time from the customer side, and your side, to send out these extra addons that could be part of the initial purchase and download as one full package. It also sounds like we are going to have to contact you each time we want/need updated versions of these 17 plugins?
You have a beautiful app and wonderful software, I would just hope that you take my comments as a feature-request and you streamline this process.
I’ll look forward to hearing back from you.
Hi,
You surely will get 17 addons as we have promised and i can see that you already have opened support ticket. support staff will reply you soon.
Regarding the delay, its not possible to reply instantly due to time difference. And thank you for your suggestion, will forward to core team.
Thanks
I received the free 17 addons via your support team, thank you very much my friends! I hope you folks can find a way to automate these free addons via license key later-on, from the WordPress backend, that would be VERY cool!
Have a great week ahead!
Hi, Is it possible to manage user capabilities depending on user roles? For example, the administrator has access to all menu items, and the author can only view the submissions. If so, is there such an option in the settings or do you have to do it through functions (add_menu_page, remove_menu_page)? How do user capabilities work?
Hello,
Commonly we’ve done it with default WordPress functions ( add_menu_page, add_submenu_page, etc ).
thanks
Hello, I have 5 licenses for this app. I am only using 3 on active sites. When I try to use another license it prompts me to reset the license, but the reset button does not work. I’d like to reset the 2 licenses that are not currently active. Thanks.
Hi, kindly leave message through message box of our codecanyon profile page with your purchase codes.
Thanks
Hi, we purchased many license. We have a customization request. Have sent email to you but have not receive any reply. We could not open any ticket regarding this because our support period just expired. May i know how we can do this?
Hello,
May i know what customisation was related too?? so we can check whether its been replied or not?
Thanks
Hi it is about not having “a repeat entry” across all form instead on 1 form. We have sent email to info@reputeinfosystems.com twice and also send email via your contact form but there was no respond. I have just sent another email to info@reputeinfosystems.com 1 min ago. Can you please assist?
Hi there. Can you help me to make the form working? https://zattubooth.ca/get-a-quote/ Right now is not working. I am gettting a message that it tells me that I allready completed the form.
Sure. kindly open a support ticket at the helpdesk. And our support staff will help you with this.
hello how to get paypal and stripe i dont see them in the form like other forms
Please open support ticket. support staff will certainly assist you on this.
Thanks
Hi,
is there a demo to try the dashboard?
hello i have lisence i want to change from openshop.solutions to opentiq.net how to do it
any update
Hello,
please message me through the message box of our codecanyon profile page. Also, provide your purchase code in that message.
Thanks
Do you ever publish Change Logs of recent updates… it’s always a struggle to understand what’s improved, added or fixed. There’s nothing on the Item Details, in the Downloads or your own Website for the past few updates. In downloads section, it shows as updated. Thanks.
Thanks
hello , is there any option for add extra bonus score based on timer for example if it completed within 3 min 20 marks if 4 mins 10 marks extra .etc
Hello,
Sorry but it’s not possible to add extra bonus score based on the timer.
Thanks
The plugin is very nice, but I feel it definitely needs some updates. For whatever reason, as WordPress upgrades, this plugin gets left behind to the point that it now takes a long time for it to load into the page that I have it incorporated in. At this point, the only other plugins that I can possibly turn off to find out what’s causing the delay in the form loading are those plugins essential to the them that I am using itself. At this point, I have to give the form tool a 3 out of 5 stars. I have reached out to support about this and the response was about conflicting plugins potentially causing issues. No other form builder has this issue that I have tested the benefit of this form builder is I can customize some elements without having to write css but if I have to do that for the sake of the form loading promptly then I will have to switch from this form tool.
Hello,
sorry for the trouble you had to face. Please reply to your ticket and I will make sure support staff works further to help you on this issue.
Thanks
When we create a form field with drop down option. it shows red tick besides all the dropdown items. Are we missing something as they look very odd and unusable.
Hello,
kindly open support ticket at our helpdesk.
Thanks
Good afternoon. Is it possible to show poll results in charts? maybe there is an addon?
Sorry, unfortunately there is no such addon.
Thanks
This is very necessary and interesting. You have made powerful forms! The best! Think about displaying results
sure, will add to the todo list.
thanks
I just want to activate the plugin and get a error. I saked for help and the support team told me that my support has expired and I have to pay to renew. Very frustrating.
Hello,
If you have anything related to the working and functionality of ARForms then its a matter of technical support and you need to extend your support to get help.
But if you are just talking about activation of license then please leave a messge through the message box of our codecanyon profile page with your purchase code. You wont need to extend support.
Thanks
I just purchased your PDF extension and need to report a bug here as it is impossible to reach support from that extension codecanyon page. The bug is that leaving this option unchecked
“Send pdf file of the form entry with email to user ( If Configured )”
Still send the PDF in the email, so there is no way to avoid having the user receive the PDF< which i dont want, please advise
Hello,
Regarding your concern, please open a support ticket at ‘https://support.arpluginshop.com' and our technical team will assist you.
Thanks
Hi the reset form within the Manage ARForms License isn’t working, can you please help? thanks
Hi,
sure. kindly leave a message through the message box of our codecanyon profile page with our purchase code.
Thanks
Dear, there is a major bug in the add-on, and I contact you through the tickets you have in support, but there has been no response for more than a day
Hello,
How do you think anybody can reply you during weekend? Please allow it few more hours and support staff will reply you. Also, kindly keep in mind that if you are talking about add-ons you received free then they are not part of your purchase. they are complimentary addons.
Thanks
