2158 comments found.
Hello, I need technical support to install the system on the host
Please contact us via support.
Pre-purchase question: Does your CRM consolidate communications related to a client and a lead in a unified location? In other words, does it integrate with email?
No it is not integrated.
Clock In time bug: We found a bug in clock in time. When any one clocks in the clock in time is set to UTC time instead of local time. When analysing the code we found that in app/Traits/EmployeeDashboard.php file, line number 628 inside public function storeClockIn(), the code $currentTimestamp = $now->setTimezone(‘UTC’); changes variable $now originally from Local time to UTC time. And same variable is used to insert clock in time before changing back to local time. We fixed it by changing line number 651 originally from $attendance->clock_in_time = $now; to $attendance->clock_in_time = now();. However we are facing another problem. Similar bug is happening when admin edits the clockin time. Would you guys fix the bug and bring the bugfree app? If not 1. We would like to know if our assesment for this problem is correct and our solution is best possible solution. 2. Also we would like to know which other places there could be the bugs of this similar nature.
Thank you for contacting us.
Please contact us via support.,
Please help, i got 500 server error while activated recruit modul
Please contact via support ticket with require details.
Thank You
Hello,
Dear Worksuite Developer, please guide me to change font, I want to use Poppins Font.
Thank you for contacting us.
Sorry!! But we do not provide any code related support.
Hello,
It show server error when submit Mobile App Request on below link.
https://envato.froid.works/mobile-appPlease contact us via support.
When a ticket is sent to a client, does all the contacts for the clients receive an email notification or just the main client email? Because no way to test that in the demo.
Thank you for contacting us.
Only client receive the notification.
so what is the use of the contact details attached to each clients?
Only client will receive the email and if you need further assistance ..Please contact us via support
can you login with API?
Yes it is woking.
Hi, any plans on releasing a mail module? for mailing leads etc.
Not now but might be in future.
Is there such a function for the ticket form where a person can fill out a comment to receive an answer to the mail that indicates. Because as far as I can see, he only receives a message that he needs to connect to the account
No that function is not available yet.
Is it a bug and can you please fix it asap. Now, can not attach a photo (small) into task > comment, same issue with task>note, .... and maybe same more like this , please fix asap, thanks @see the pic: https://ibb.co/k2tkpmm
Ps: i am testing on your demo url, same issue there.
Thank you for let us know the issue will check and fix it.
Thanks, may i know when you can fix it?
It will fix in upcoming updates.
I have another question. I have went through the demo multiple times, is it possible to have a shift report form when a user want to clock out??? Like the pop up modal when a user clock’s in, there should be a modal form when the user want to clock out too… So that the staff can fill a shift report.
Thank you for providing this suggestion.
I am sending this to our research and development team.
We will implement this it if they approve this case.
one click updates not working, it is asking to renew support, every other seller provides lifetime free updates
Thank you for contacting us.
If you need one click update then you need to renew it.
Meanwhile you can go for manual update using below link.
https://froiden.freshdesk.com/support/solutions/articles/43000554421-update-application-manuallyHi, can custom fields for leads appear when importing new leads? it looks like this is not the case, could you confirm? and could this be addressed in a future update?
Thank you for contacting us.
No this can not be possible.
Rest our research team will look into this.
hello we are a company in service sector. we will be creating services as products. when a client choose a product/service and decide to make an order. where this order goes to? and is it transformed to a project? ( to track and follow up on tasks)? how to include tasks in a project?
Thank you
We appreciate your inquiry.
When a client initiates an order, it is promptly received by our administrative team and subsequently transformed into an invoice once payment is made.
Please remember to include the project name when creating a task, as it will be prominently displayed within the Project section.”
hello, kindly a question. if clients use arabic interface of the web app and all staff of the company use english interface. is there going to be issues? it can be done, client ar and company eng?
Thank you
Thank you for contacting us.
yes!! It can be done . There will be no issue .
Hello AJ,
Trust you are well. I have migrated our website file and database but get 403. Hostinger team says since there is no index file on root directory this is the issue and asked I lease check the routing script. Assist please.
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Hi, we are interested in buying your software. Does it come with migration script for building the appropriate database ? thank you
What do you exactly mean by migration.
If you are referring to Laravel migrations then yes it does comes with that.
Yes that migration, thank you
Hi, may i know which file is responsible for client salutation? I wish to add more Salutation, beside Mr. Mrs, i wish to add in Prof, and others salutation. I contacted ur private support, but no one know the file, i can add in the code myself, but i dont want to spend too much time locating the file.. thanks.
Thank you for contacting us.
You have already created a ticket for this.
And our agent has replied on that. Please check.
this is big problem in script after create custom field given this error see screen short: https://ktdrive.kosoftrust.org/en/YK1O4DfaSSSZvU9/preview i am so sad for after see this error..
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