8977 comments found.
I have a recipe website and I want to be able to filter categories for tags – for instance, ‘summer recipes’ to have a filter of: ‘by cooking method’ and ‘slow cooker’, ‘air fryer’ etc. be options.
I have created the filter which I believe should work: Post type to filter = posts Filter by = Tags Where to filter = categories, any
I can’t get it to display anywhere at all? I have tried mutliple options with the ‘where to filter’ setting (e.g. selecting the category title itself, specific posts, all pages – everything). I have added a widget into the sidebar, I have added the shortcode into collection descriptions and nothing at all is showing no matter what I try?
An e.g. page: https://hintofhelen.com/category/by-course/sides/ this collection has the shortcode in the description?
I have now resolved this issue. It was due to having 2 versions in the page itself – perhaps from having free + pro active? Anyway – sorted, thank you
Apologies for the confusion, I haven’t infact resolved it (I thought I had as it was appearing in the sidebar). however, using the shortcode in the collection header code section does not display anything, this page has it in but i cant see anything: : https://hintofhelen.com/category/by-course/sides/
To follow up – i’d like to insert the horizontal version of the filter, into the top of my post category pages
Hi Heleno0301,
Thank you for choosing Filter Everything PRO.
Shortcodes should work great, weird that they didn’t display anything. Can you please provide the credentials to your /wp-admin following this document so we can check it.
Best Regards,
- Victor
thank you i have done this just now
The link that was presented leading to this – https://prnt.sc/UGCOuSn--k08
If we change it to the wp-admin it wants additional verification – https://prnt.sc/ZI21g4WfqvQt
Please fix it so we can check the issues.
Best Regards,
- Victor
the additional verification is because the site uses 2 factor auth, you should have received a link to the email you provided to log in with those credentials?
Weird, but we didn’t get anything.
Best Regards,
- Victor
the email is support@filtereverything.pro ? I have checked and i cannot remove the 2FA, however the invite was also set up with 2FA as optional with a 10 day grace period for the user. I have also now sent a password reset link to support@filtereverything.pro?
Yes, that is correct email. But for some reason we didn’t get the verification letter.
Best Regards,
- Victor
Perhaps this will help you to solve the problem and there is an example of shortcode how to make it horizontal – https://filtereverything.pro/resources/shortcodes/
Also make sure that you are placing the shortcodes correctly. You can present us the screenshot of the shortcode that you placed on the page and filter set set up.
Best Regards,
- Victor
i have temporarily disabled 2FA so you should hopefully be able to log in now?
and here’s screenshots of the set up / issue: https://docs.google.com/document/d/1dMhsdaL7QZVwF673fYQivDmDdUnhW_rKzPjqUJke3no/edit?usp=sharing
Yes, everything is working now, can you please show on a screenshot where exactly you want to place the filter widget on the page? And by default, category description does not support widgets. And it looks like the category description is not displayed on the page at all.
Best Regards,
- Victor
Great,
Sure – I want it to display where the error box is showing here: https://hintofhelen.com/wp-content/uploads/2023/07/Screenshot-2023-07-27-at-13.37.27.png
However, I can only get it to either show that error, which I don’t understand. Or, nothing shows at all if i change the ‘where to filter’ to be ‘category’.
So, within the description, or, failing that, anywhere between the page title and above the post grid? Or, if ‘category description does not support widgets’ is the issue what can i do? I just want people to be able to filter the whole category to their diet or cooking method?
We checked the site, and it seems like we need additional time to find the issue and what is causing it, also we have noticed that there are a lot of errors in the console and maybe that is the key to the issue, but we are still working on it when we’ll find the issues we will provide the info how it can be fixed.
Best Regards,
- Victor
thank you
Hi Heleno0301,
The cause of the issue has been identified as the Yoast SEO plugin’s setup. Deactivating the plugin will reveal the filters. It appears that the plugin is highly customized, preloading the entire page into its buffer, manipulating specific HTML, and then generating the content. This is dependent on certain settings within Yoast SEO. The root cause is a setting called “swap titles” or something similar, which must be modified to ensure proper functionality.
Best Regards,
- Victor
Ah okay, thanks for taking the time to find the issue. I’ll work on the Yoast settings, thank you.
Hi Heleno0301,
Glad to hear, if you’ll have other issues please let us know.
Best Regards,
- Victor
Hello, I can’t work out how to use custom fields? I want to give the option to filter by a few options – for instance: Ingredient, Diet, Cooking method
Those 3 items are categorised on my site by categories, or tags… however, I can only use category, or tag once – meaning, if i use category = ingredients, diet = tags, I then have no way to filter by cooking method.
I think this should be possible with the custom fields, and I’ve added a custom field into some posts – however this never shows in the filter options?
Hi Heleno0301,
For example, you have created a custom field – https://prnt.sc/J37maJsLHt_z and applied them to the products/recipes
Then create a filter by this custom field meta key which was in the red square in the previous screenshot – https://prnt.sc/MAYBpT_XZJ5w and hit update you’ll see the filter by the custom field.
Best Regards,
- Victor
thank you – sorted now.
I can’t seem to get this to work? (it doesn’t show a debug message, it just shows the sort as it should aka a-z?) I need the filter ID ?
To find desired widget ID, you can insert the shortcode without id parameter, just [fe_sort] and to check the place, where it will be shown. You will see debug message, that shows you available Sorting Widget ID(s). For example “3” or “4” in our case.
Hi Heleno0301,
Would be nice to see the page where you already implemented the filters widget so we can check it. The sorting widget can be configured from the widget area, even if you are using a shortcode on the page, still, you should go to the widget area and add the filter sorting to the widget just for configuration purposes.
Best Regards,
- Victor
This has been resolved thank you
Hi, The plugin is great. I have an interesting task to use the values from the ACF fields in the URL Prefixes section. There is a problem with a crawler that ends up on a page we don’t want. Here’s an example we’re aiming for with the team: We have a custom post type ‘localization’ in which we have about 15k entries/facilities. Each entry has an acf field containing the name of the voivodship, poviat and town. In the filter, I extract all places and the slug for filtering looks like this: /localization/place-name-1/. We need to change the url so that the google robot goes to the page with the link: /localization/voivodship-1/poviat-1/{name of the city from the filter}/.
Have you encountered a similar problem and could you suggest how to bite the topic? We don’t care about changing the URL when filtering. We just want the url in the filter to direct the google robot to where we want.
Thanks for the help
Hi bajtek,
Here is how the filter is working, whatever filter term you choose, it will be added as a URL particle to the main URL. So as long as those 3 filter terms won’t be selected it won’t show such a URL. Or you can create categories voivodship-1 and subcategory poviat-1 and place your items there with the city name filter then you will have full addresses like that. If you change them to some random way the plugin won’t know what it should filter and how. You also can change the order in which they will be added to the URL but nothing more than that.
Best Regards,
- Victor
Hi, I’m going to need a refund. This is very confusing, and does not serve the purpose I hoped it would.
3ed9c05b-a325-4fe2-89c4-06a533235c3d – 27 Jul 2023 REGULAR LICENSE
Hi dan_castady,
Can you please, explain to us what issues you are facing, so we can help to fix them? I’m sure we can find something to clear up the confusion.
In general, refunds are possible following the refund policy rules on CodeCanyon.
Best Regards,
- Victor
Hello your plugin is great but it make my website very slow
Using your plugin its 20 to 30 sec to lead a page in the backoffice
https://landing-lead.fr/how we can fix the issue?
Hi AnthonyMENARD,
Thank you for choosing Filter Everything PRO.
We have activated the license and everything is working well now.
Best Regards,
- Victor
I have some brands that have several products over multiple pages. I want to have the ability to filter a brand page by the category.
For example if they are in the ARB category below, I want them to select Bumpers and it only shows the ARB bumpers or of they select roof racks they would only see the ARB roof racks.
https://www.overlanded.com/brands/arb/Using the Customize > Widgets > Sidebar > Add Widget Filter Everything – Filters
I get the message “No one Filter Set is related to this page. You can configure it in the Filter Set -> “Where to filter?” field.”
I have created a Filter Set called Filter by Brand by Category. Here are my settings…
Title Categories Filter by Categories View Checkboxes URL Prefix category
Where to filter Pages > Brands And what to filter? Product query #1
Hi overlanded1,
Thank you for choosing Filter Everything PRO.
We need more details on the issue to understand it better. Do you want to place the filter set on the “Brands” page? Then what is the “overlanded.com/brands/arb/” arb in the URL, and ARB that you keep mentioning?
Does this “Brands” page the page for the shop? Or what type of page it is?
Best Regards,
- Victor
ARB is the brand name. Other brand names we have are Coleman, Fox, Garmin, Thule and many more. I want to put the filter set on the individual brand pages.
We have over 200 brands. So once they are on a brand page like the ARB, Coleman or Fox brand page, they can select a category like Bumpers or Roof Racks or Roof Top Tents so they can only see ARB bumpers or ARB Roof Racks or ARB Roof Top Tents.
The different brand pages are Pages. We are using this plugin here… https://wordpress.org/plugins/perfect-woocommerce-brands/ Demo here… https://quadlayers.com/perfect-woocommerce-brands/Hi overlanded1,
In that case, you either need to make a filter set for each category and in each filter set in the “What to filter” choose the needed category – https://prnt.sc/eBJww-sE7q_A
Or create one filter set and display it on all categories like that – https://prnt.sc/wwC_NS_qPVv5
And one filter set for those categories on the brands page.
Also we would recoomend to fix this issue on your site – https://prnt.sc/w91UjiT-L8BL
Best Regards,
- Victor
None of this is working. When I export products, the brands column has a heading called tax:pwb-brand does that help with figuring out what my settings need to be? It might be easier for you to log in if you need log in credentials let me know.
Hi overlanded1,
We are sorry to hear that, but we are not responsible for the workability of exported/imported products and how it was implemented, and why they are not correctly set up as they should be.
You either need to update the products and place them in the needed categories for example brads and etc. And then continue working.
And what do you mean none of this is working? If you don’t see the needed categories to choose then like we previously mentioned update your products and place them in the needed brand categories.
If you create category brads, and add subcategories like Apple, and Samsung, and place products in those categories everything will work.
Best Regards,
- Victor
Hello Victor. I do have brands set up through the Perfect Brands plugin. All of our products are assigned to a brand. Are you saying this is the wrong way to set up brands? If I create a tag for each brand and assign a brand tag to each product could I make it work that way?
Thank you
Hi overlanded1,
We have placed the test filter by product category on all brands, so now you can check for example this page – https://www.overlanded.com/brands/arb/ and you’ll see your categories. You can rename the title from filter set settings, and from the Filters -> Settings -> URL prefixes change the name of the prefix for the product categories and hit the save button.
If you want to apply the filter widget on the brand’s page you need to create a new Filter Set and specify that page from “Where to filter” pages + brands, but you have over 200+ queries… instead of one to display those brands… so you need to change that in order to make them filterable.
Best Regards,
- Victor
Thank you Victor! This is almost working perfectly. Do you have time to look at our SEO rules for the Filter Brand by Category filter set? …/brand-{any}/cat-{any} is what it is set at for a page like this…
https://www.overlanded.com/brands/dv8-offroad/cat-interior-truck-accessories/But it says noindex/nofollow and our SEO {brand} {cat} is not showing for the meta title.
Thank you
Hi overlanded1,
Yes, we checked it and set it up, you can now check it out in the SEO Rules and in the Filters -> Settings -> Indexed Filters.
Best Regards,
- Victor
Thanks but what I was needing was the brand > category pages to be indexed and followed and follow my SEO rules. This page should be followed and have a different meta title and description but it doesn’t…
https://www.overlanded.com/brands/body-armor-4x4/cat-awnings/I have it at …/brand-{any}/cat-{any} and the rule is {brand} {cat} for the title.
What am I doing wrong?
Hi overlanded1,
Okay, one more time to remove all of the confusion. For this page – https://www.overlanded.com/brands/body-armor-4x4/cat-awnings/ you created an SEO Rule and want to dynamically change the SEO data depending on what filter you choose. But you changed our settings and again choose the “without an archive” page while displaying everything on the archive page… What are you trying to do and how, please describe it all to us as detailed as it can be.
Best Regards,
- Victor
I apologize Victor. I didn’t mean to change your settings. I was trying to fix it on my own. My mistake. On the page you linked above I would like 2 things…
https://www.overlanded.com/brands/body-armor-4x4/cat-awnings/-For it to say index, follow like you set up for our filtered category pages
-For it to follow the SEO rules we set up
--SEO Title – {brand} {cat}
--Meta Description – Find {brand} {cat} and other Overlanding gear at Overlanded. Shop now.
--H1 – {brand} {cat}
Once that’s done we should have it exactly like we want.
Hi overlanded1,
No, it’s absolutely okay, it might be a bit confusing to create SEO rules, and we were also confused with the settings, so we set a new setting more likely this is what you were looking for, please check the SEO Rules and the workability, if you want to make it somehow different please let us know so we can set up the correct one as an example.
https://www.overlanded.com/brands/body-armor-4x4/cat-awnings/Best Regards,
- Victor
is there a way to add 2 Tag filters to the same page? e.g. first lot of tags ( pool table , hot tub, wifi) and second lot of tags ( sleeps 2/3/4/5 etc) Thank you
Hi disabilitydays,
Theoretically, you can use two filter sets for one page, and in the first set include only needed tags, and in the second exclude those tags. So you will get a small version and a bigger version. In order to show two filter set widgets you either need to use two shortcodes for the filter set or place two filter widgets in the widget section.
Best Regards,
- Victor
Hello, i can’t activate my licence code: Invalid license key. Please enter correct license key.
... Sorry, another problem here: https://hs-technik.com/en/products/battery-charging-technology/ i have insert category “Multible Charging Station” with three products but it doesnt display on frontend. How to fix this?
Hi hs-technik,
Please avoid duplicating comments in order to prevent confusion. If the issue is connected to the same problem. The answer to the issue has been provided in this comment thread – https://codecanyon.net/comments/29781356
Best Regards,
- Victor
I have insert 4 Categories to display on this site but it only show one categorie there… i dont understand why… sorry
Hi hs-technik,
Just to remove confusion we’ll add that the answer to the issue has been provided in this comment thread – https://codecanyon.net/comments/29781356
So it won’t look like the question was ignored. And perhaps others can find a way to solve similar issues as well.
Best Regards,
- Victor
Hello, unfortunately I have a problem with the filters in WPML. The filters on the German site are correct (https://hs-technik.com/produkte/nietwerkzeuge/) but on the English site (https://hs-technik.com/en/products/nietwerkzeuge/) the However, using the correct filter shows far too many products. How can I solve this?
Hi hs-technik,
The filter is not responsible for how many products are displayed by your query on the page, as long as you are not applying any filters. So you can turn off our plugin and the number of displayed items before applying filters won’t increase or decrease. Check the query on those pages and what and how they are displaying items.
Best Regards,
- Victor
I have set the included categories. for example the second product “WrenchBee” does not have any of these categories but is still displayed here. Why?
We understand the issue but it has nothing to do with the plugin, as we previously mentioned you can deactivate our plugin and you’ll see the same items on those pages. The issue is related to how you sorted those products, in which categories you put them and if you updated those products, and so on.
If you mean that you excluded those categories in the filter set, it is just excluding them from the filter widget displaying not from your products query.
Best Regards,
- Victor
okay, i get it. now only the correct products display but filter doesnt word here https://hs-technik.com/en/products/nietwerkzeuge/ – any idea?
Try to choose the correct query in the filter set setting “And what to filter” and click the update button. https://prnt.sc/4cwaE44zVdXJ
Best Regards,
- Victor
On mobile, when I use the label filter, the check mark is not hidden after clicking label a second time.
The same error occurs on the demo site.
Video: https://youtube.com/shorts/ezzBg6s1oyc?feature=share
Tested on: iOS + Chrome
Hi Alex.
Thank you for your report.
It is known issue with hover effect on iOS mobile devices. I knew about it before, but I’m still thinking how to avoid this and keep other filters functionality.
Anyway this issue will be solved in the next plugin update and we will notify you here about this.
Thank you. Regards.
- Andrii.
Hi Alex.
I’m glad to let you know that this issue with hover efferct on iOS devices is already fixed in the latest plugin version 1.7.15. Please, update it to this version.
Thank you. Regards.
- Andrii.
I have a CPT created with ACF. My customer want to represent their product price range with dollar signs $,$$,$$$, etc. These are set in a select field drop down in the ACF.
When I try to filter this field, it displays a “There are no filter terms yet” or a “N/A” message. If I add the word test as one of the select options, that displays just fine in the filter.
Can you suggest what I can try to display/use the dollar signs? Do I need a value:label pair in the fields settings, or do I need to encode the dollar sign? Thank you!
Tried some encodings and value:label combinations with no success – %24 and $ don’t work. Anything that displays the $ symbol in the filter says there’s no terms…
Hi bluerobotllc,
Thank you for choosing Filter Everything PRO.
A bit confused about what you want to achieve, can you send a reference to what you want to create?
The price range filter works by a numeric custom field, which means only numbers. If you add a text custom field and write something like 100$ it will be displayed like that in the filter but it won’t work as a range filter because it is text already. If you want to add a dollar sign at the end of the numbers then check the template overriding – https://filtereverything.pro/resources/templates-overriding/ maybe you can create a needed look.
Best Regards,
- Victor
Hi Victor, I have a CPT field that is set using a select field to be one these four strings made of dollar symbols: https://prnt.sc/stnWbZIrTkwb $ $$ $$$ $$$$
We want it to be like this filter: https://prnt.sc/02cE79I-RBBI
When I create filter on the field containing the dollar symbols, I get the “There are no filter terms yet” message, or a “N/A” when I have another filter selected. https://prnt.sc/RGqSQLb7HeVR https://prnt.sc/Ccv23MLwXC9RWhat can I do?
Follow this step-by-step guide:
1. Create an ACF field – https://prnt.sc/EkZdK1d3RhTl (you already have it so use value and label like it is in the screenshot)
2. Add this code in the functions.php file and use your custom field meta keys (it will show labes instead of a value in a filter):
// Add the filter hook
add_filter('wpc_filter_post_meta_term_name', 'wpc_acf_labels_instead_of_values', 20, 2);
// The callback function for the filter
function wpc_acf_labels_instead_of_values($term_name, $meta_key)
{
//Place your meta keys here that you want to display labels
$meta_keys = array('dollar_sign', 'another-meta-key', 'third-meta-key');
if (in_array($meta_key, $meta_keys)) {
if (function_exists('acf_get_field')) {
$field = acf_get_field($meta_key);
if ($field) {
$field_key = $field['key'];
$new_choices = [];
if (isset($field['choices']) && !empty($field['choices'])) {
foreach ($field['choices'] as $key => $value) {
$new_key = mb_strtolower($key);
$new_choices[$new_key] = $value;
}
$term_name_test = mb_strtolower($term_name);
if (isset($new_choices[$term_name_test])) {
$term_name = $new_choices[$term_name_test];
}
}
}
}
}
return $term_name;
}
3. Add a filter to your filter set by your meta key and hit update – https://prnt.sc/sQkqYCeZjbM4 (if you already have a filter set with the filter by that meta key still update it)
4. Done – https://prnt.sc/tzFJ-f8cUn3G
Best Regards,
- Victor
I’ve got it working – thank you for putting this together.
Only detail is there are no (0) counters for this field – https://prnt.sc/Dp5pFdLB4Yra
Hi bluerobotllc,
Please add a bit more information on the “Only detail is there are no (0) counters for this field” which field, how and why, and where so we can understand it better because right now it is a bit confusing. The more information you will give the faster we can resolve the issue.
Best Regards,
- Victor
Dear team,
we are working on a webshop and use your filter. We are very happy with it. Now we would like that when we filter by category, this is actually reflected in the url. How do we do this? If you opt for red wine, we want this to come back literally: www.website.nl/rode-wijn. Now we need to enter a slug for the category we don’t want at all under the settings. Do you know how we can achieve this?
Thank you in advance!
Regards, Markoning
Hi Markoning,
The reason we implemented it this way was to avoid conflicts with the WooCommerce plugin and even WP. If we had approached it differently, there could have been a situation where both plugins attempted to display items simultaneously, leading to errors and other conflict issues.
By designing it in this manner, we ensure that each plugin knows its specific role and doesn’t interfere with the other’s functionality. This enhances the overall stability and performance of your website, allowing it to work seamlessly without conflicting with each other.
Best Regards,
- Victor
Standard Woocommerce filtering doesn’t work anymore?
We are using Filter Everything to create a filter on the home page, this works great! On the shop page however we still want to use standard Woocommerce filter widgets. Is this possible? Thanks in advance, Martin
Hi BOEI17,
Thank you for choosing Filter Everything PRO.
No, it is working here both of the filters are on the same page, the red one is WooCoomerce and the green is our filter Filter Everything – https://prnt.sc/9XFcksVz7pTo Both are working normally without any troubles. Perhaps you have some issues with setting up the WooCoomerce filter or some other plugin is conflicting with it.
Best Regards,
- Victor
Thanks for your quick reply Victor. It is working now after we changed the prefix settings in the Filter Everything plugin.
Glad to hear that everything is working fine now.
Best Regards,
- Victor
Hi. I have set up a filter that works based (filter portfolio items by curtom field). Although when I tryed to do a seconf filter with similar characteristics (portfolio items and filter by other custom fields) i allways get the response: “there are no filters item yet”. I have configured the new page where the filter should work, as also configure the new custom fields in similar manner as i did with the first field. Can you help me? Thanks
Hi filipecerca,
Did you apply those custom fields to the posts? Maybe you did some mistake in the meta key field in the filter?
Best Regards,
- Victor
Hi Victor. Thank you. Yes, i have applyed the custom fields to each post (in this case it is a portfolio item). I have also careful in review the metakey filld. Similar to what i have done in the previous working filter. Also, the filter show the ACF fields but when i select an option, nothing happens and the selected option disappears. I have done all the same as i did for a functional filter in the seme site. Thank you
Hi filipecerca,
Please send us the link to the page with the issue so we can check it.
It can happen due to different factors. For example, you could create a custom field with its name (meta key) and then decide to rename it. It will be renamed in the ACF but it won’t be renamed in the database, but the filter is getting data from the database based on the name of the key that you have put, the new name (meta key) which doesn’t have any records in the database. You can either rename all the meta keys in the database to the needed one or delete the custom field and create a new one with the new name.
You can check in the database what values are stored by your meta key.
Best Regards,
- Victor
Thank you for the fast response. The filter that works: https://algoritmd.com/med/ ... the filter that does not work: https://algoritmd.com/dinamica/
We have checked the page, and there are no errors in the console or any other pointers to the issues, most likely it can be the wrong query in the “And what to filter” dropdown.
If it won’t fix the issue, then please send us the credentials to your /wp-admin following this document so we can check it.
Best Regards,
- Victor
Hi Victor. I just have sent the credencials to access wp-admin.
Hi filipecerca,
Since you removed the ability to install plugins, please install the UpdraftPlus plugin and create backups with it of DB, Plugins, and Themes.
We need to have the ability to work with backups if something goes wrong during fixing the issue. So we can go back and restore the previous state. When you will install it and make all of the backups let us know here in this comment thread, so we can get back and begin fixing it.
Best Regards,
- Victor
Hi Victor. You can start working/fixing it. I have already backups of the site. Let me know when you solve this issue. Thanks!
We have fixed the issue, seems like there were some URL prefixes issues with renaming it and then duplication with deleting which caused this behavior. We cleared them all and now everything is working good.
Best Regards,
- Victor
Excelent work Victor. Thanks. Although in the same page (www.algoritmd.com/dinamica) when i try to use the filter with a portfolio grid (instead of the magazine item) the filter does not work. Can you please check this?
Yes, of course here is the problem – https://prnt.sc/OnEqO8H8YpCk you just migrated from https to http.
Best Regards,
- Victor
Thank you. Sorry, but i didn’t understood. How can I fix this? The page is the same (https://algoritmd.com/dinamica). I Just change the item magazine for the portfolio grid. With the magazine, the filter works. With the portfolio grid it does not works
Good, now you are back on the https, and we updated the filter set and everything is working. But for those graphics to appear seems like they are using AJAX or something else and should be triggered on filter term allying. More about it you can read here – https://filtereverything.pro/resources/ajax-related-problems/ If you will turn off AJAX it will work since the page is refreshed and everything is triggered by page refreshing.
Best Regards,
- Victor
Excelent work Victor! five-star rating
Hi filipecerca,
Thank you for your warm words about my work.
If it is possible I would be thankful for a positive review about the plugin here on CodeCanyon – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/reviews/31634508
Thank you in advance!
Best Regards,
- Victor
Hello Guys, we can not seem to save the search field with all the other filters already set and working.
Please advise on how to force this, it shows as it’s already saved, but when we refresh, clear cache, remove any temp files it’s not really saving this Search field setting.
Is there some type of hard limit of how this works with a larger set of filters? https://filtereverything.pro/resources/search-field/
Thank you and best regards…
Hi ingenuitor,
Check your plugin status, if it is “Locked” then you need to activate the license in order to make changes in the filter set.
In general, there is no support for accounts whose support period has expired following the support policy
But we can help you later after all requests from accounts with valid support periods will be processed. It may take some time – days or weeks.
If you want to get it faster, please extend your support period and this request will be processed in the first queue for supported accounts.
Best Regards,
- Victor
Update to the previous answer, also, make sure that you are using the last version of the plugin which is v1.7.14.
Best Regards,
- Victor
Hello!
I really like this addon, however, we seem to be having an issue. We have the free version that we were testing with before purchasing. We are able to create a filter and have it show on our page without any problems, the issue seems to be related to the AJAX. When we have it enabled and select a filter, it looks to filter with no problem but it just keeps spinning and never finishes. We have to reload the page to get it to disappear. We would love to find this issue before purchasing to ensure it is going to work. Thanks for your assistance!
Hi JVennard81,
Thank you for your interest in the Filter Everything plugin.
There is no “one way” to fix this issue, as it is unique to each case, AJAX requests can be blocked on the site, or other plugins conflict, custom code, and other stuff. If it is working without AJAX then a plugin is working and set up correctly. If not the plugin filter set setup wasn’t made correctly. And then step-by-step try to debug and find the reason why AJAX isn’t working correctly on your site.
Best Regards,
- Victor
Update to the previous answer, in the case of purchasing the PRO version, you’ll have 6 months of support, so we can help to fix this AJAX issue.
But as long you are using the Free version, you can write your request on the WordPress support forum – https://wordpress.org/support/plugin/filter-everything/ and wait for an answer there.
Best Regards,
- Victor
Hi! I like the new search field. But the results are wrong if the search word is not found. If nothing is found, there should be a message saying “Search result is empty”. Now, it just shows the post of the last query. Another way to try it: search for a word that exists. Then search for a test word. The result will be the same has before. That’s confusing. Any advice for that? Thanks!
Hi vgStef,
Thank you for choosing Filter Everything PRO.
Please send the link to the page with the issue so we can check it.
Best Regards,
- Victor
License seems to have been deleted and not accepted when I re-enter it. This needs to be fixed.
Hi pjverrone,
In order to check the issue and try to fix it, we need the following things from you:
1. Credentials to your /wp-admin following this document
2. And your license key.
<storng>Please, send all these via PM.</storng>
Best Regards,
- Victor
Sent via PM. Tested account access. Sent basic auth creds as well.
Hi pjverrone,
Thank you for the credentials.
Please, note that the License key and CodeCanyon purchase code are different things.
To set the License key, please go to Filters -> Settings -> License, click the “Get your License Key” – https://prnt.sc/-ehm9df3H_XT and you will be redirected to the new page.
Log in there with your Envato credentials, and you will see your License key for the Filter Everything PRO plugin. That is the license key that we need.
Best Regards,
- Victor
Hi there,
Similar to others I am having issues activating a license key. I have followed the assigned steps in the document, have PM’d the login details/link to you.
Thanks!
Anna
Just sent the license key in a separate message. Thank you!
Hi anna451,
Thank you for choosing Filter Everything PRO.
We have activated the license and everything is working well.
Best Regards,
- Victor
Hi Victor, thank you for such a prompt follow up! Can I go ahead and delete the additional plugins?
Hi anna451,
Yes, of course, you don’t need them anymore.
Best Regards,
- Victor
Hi, I’m using Elementor Pro with an Astra Theme and Filter Everything Pro. I have a filter set filtering Posts by Categories. That works well. But on the page where I put the Elementor Pro Posts Block, the filtering stops working when I add the Query into Elementor: “Source Posts – Include: Term – Term: Categories: Industry.” I need a way to only show one category on an Elementor page that we can then filter with Filter Everything Pro. My invoice number is Invoice: IVIP51344484 and I purchased last week. Many thanks. Al
The site is here: https://my.linkonect.com/activitytest/
Hi amcquade,
Thank you for choosing Filter Everything PRO.
Try in the “And what to filter” dropdown choose another query, and lets us know if it fixed the issue.
Best Regards,
- Victor
Hi Victor, thanks for coming back to me. Yes, I agree, that was what I was thinking, but it only allows me to select ‘Post Query’ there are no other options. Have I hit a setting somewhere that is restricting the available options?
Hi amcquade,
In order to check the functionality we have created a simulation of what you want to achieve, created a couple of posts, and add them to different categories with tags – https://prnt.sc/_0Sm_RRrLYfE
Set up the filter by tags – https://prnt.sc/mqsoH9P1XOxv
Config the Elementor post query to show posts from one category which is “aaaaaaaaaa” – https://prnt.sc/_f4wBdUsl1_n
How it is looking on front – https://prnt.sc/8Y9QhA8XrjFE
And filtering is working as well – https://prnt.sc/zUbsiEoH4RLw
So as you see everything is working well, perhaps you made a mistake with the Elementor posts query settings.
Best Regards,
- Victor
Hi Victor, thanks for coming back to me. I have identical settings to you in Elementor. The elementor query works as desired so that’s not the problem. Your plugin will only work when there is no elementor query. Is that something you’ve seen before? As per my question, I’m wondering if I’ve got a setting in your plugin set incorrectly that may be causing this conflict.
Hi Victor, the plugin has started working. It started after I played around with the ‘View in Widget settings’. So all good, again thanks for coming back to me.
Good to hear that everything is back to normal and working.
Best Regards,
- Victor
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