8957 comments found.
Hello,
When I filter in my page the results are not change and I have to refresh the page to get the filtered results.
Also the Pop up Filters for mobile is not working.
Could you please help me fix this?
Hi Alaskas7,
Thank you for choosing Filter Everything PRO.
Please, send the link to the page with the issues, so we can check it. Also, make suer that in the “HTML id or class…” option you specified the correct items container that needs to be updated with the AJAX.
Best Regards,
- Victor
Hi Alaskas7,
Go to your filter set and the settings in this line – https://prnt.sc/mQUFctZ3hfRc instead of the sidebar container place the class or id of your post container – https://prnt.sc/0akfsZ6zpc0P
The issues with not appearing filter in mobile can be two reasons:
1. You are using a shortcode to display the filter widget, then you need to place also [fe_open_button] shortcode for the filter button.
2. Widget section is hidden in mobile mode, that’s why you don’t see it.
Best Regards,
- Victor
Hello,
I have just purchased a license and when I try to enter it into the pro plugin to activate it, I get a message saying “Unknown Error” and the plugin remains locked.
Please can you help.
Thanks
Hi moxieservices,
Thank you for choosing Filter Everything PRO.
It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:
1. Credentials to your /wp-admin following this document
2. And your license key.
Please, send all these via PM.
Best Regards,
- Victor
I have just sent my credentials and license key.
Thanks
The license was activated, and everything is working well.
Best Regards,
- Victor
Excellent, thank you 
Hi there, the page is currently private, so I sent you the links via PM. Unfortunately it’s not working correctly in a page with two queries for different categories, filtered by language-categories: The number count per language is wrong, it’s showing the same for both queries, but it’s not the same in those two categories. It seems like the filters are working when the page is reloaded, but when clicked inside the page, both filters switch their active states, but not the content. Sometimes, but not always the one you click seems to switch the content correctly, but the other one is messed up. I’ve set up two filters, hooked them to query #1 and #2, set up block-groups with IDs as posts containers for the filters. I’d assume different slugs would help, but the field “Prefix for URL” is greyed out in every filter, I can’t change that. Also I’d like to know how I can switch the pro version back to URL parameters instead of using slugs. Thanks.
Hi Dominik,
We have checked the site. Let’s start with the first issue. You set the same two filter sets with the same filters. Yes, it is impossible to make URLs unique for each filter set. It was made like that to prevent workability issues. So it is working as one filter for one WP_Query. If you create a filter set with another filter, for example, let’s say, tags or anything, they would work correctly. Unfortunately, there is no solution for fixing it. Only use two filter sets with different filters. For example, you can use custom fields for that task and apply them on the needed pages.
About how to get back the GET instead of URL, you have to add in the functions.php of your active theme next code:
define( 'FLRT_PERMALINKS_ENABLED', false );
It will return GET-styled filtering URLs like in the Free version of the plugin.
Best Regards,
- Victor
Hi Victor, I’m not sure I fully understand the problem. Isn’t it possible to somehow make this one filter for both queries at once? As it’s currently filtering both queries correctly when the page is reloaded, that should work fine? It would even be okay if it’s just one filter-set being displayed on top, if that could filter both queries below – but I guess then the numbers would still be wrong. Would a category-structure be any help? I could create language-categories below each main-category, or put the current main-categories below each language, if any of this would allow two filters in one page?
Hi Dominik,
With GET instead of URL and it is possible but still, you can encounter sometimes some confusing behavior. It was made to work as one filter if you are using the same filter in another filter set. Usually, people make something like a header “brand” filter with images only and also add it in the sidebar filter as the text only. So at the time, it won’t work fully normal.
You can create a custom taxonomy, for example, if you already have “categories”, you can create “categories2” or something like that and assign it to the needed posts. Then you will separate those posts from each other. Because they will use different taxonomies. And at the end, you will assign one filter set for categories and a second filter set for categories2.
Best Regards,
- Victor
Hi Victor, could you please have another look at the site? First, I had it working with tags, but that wasn’t the best solution for editors. So I added a custom taxonomy “language” as suggested, modified the filter, but now the filter “in the media” shows 0 for all. Please tell me what’s wrong. Thanks!
Can you please explain what have you done to the news page and why it is just ignoring it and now showing the queries as it was previously? It is just showing this – https://prnt.sc/PuLuWKfJ-62N Did you use the cache or rewrite some functionality?
Best Regards,
- Victor
Hi Victor, I haven’t done anything to the news page – I hoped you could tell me what’s wrong. But I just figured out by retracing everything else I had done – it was the redirect I added to preselect a filter – redirect from /news to /news/?lang=english&language=english – deactivated it to set the filter to the correct query and then reactivated, now it’s working fine in frontend. It seems to be only your backend that has a problem with redirects.
Hi lichtpixel,
It seems like such redirection is incompatible with the plugin settings. That’s why it is happening and not showing queries correctly when it is turned on. Basically, it was just ignoring the page.
Best Regards,
- Victor
Is it possible to leverage the price filter but with currency support from WPML. It appears that the pricefilter is based on default shop currency and does not adjust for language and there fore currency. our base price is GBP but additional languages are in Euro.
Hi antonys19,
Thank you for choosing Filter Everything PRO.
Currently, the plugin is compatible with two popular and free Multi-currency plugins, WOOCS and CURCY. With future updates, we are planning to expand this list of supported currency plugins.
Best Regards,
- Victor
I asked it but still did not get any answer.
So I’m writing again:
my problem is not related to filter by category. It’s related to default woocommerce setting in customizer.
Let me explain please with screenshots: if you go to Customizer setting you can setup such setting “Category display” -> “Show subcategories”, please see screenshot: https://www.dropbox.com/s/rfa4cbe7bboxhyn/image.png?dl=0 So now my top category page Mexico display subcategories (cities Cancun, Cozumel etc).
with default filters: when you apply filter on category page (Mexico) you’ll see filtered products: https://www.dropbox.com/s/vdimpyo3hvws8gd/image%20%281%29.png?dl=0 but if apply exactly the same filter via plugin Filter Everything PRO – there are no filtered products, there is only text how much products found, but still displays subcategories on category page (still displays cities Cancun, Cozumel): https://www.dropbox.com/s/uu9d7rrd03vxhs7/image%20%282%29.png?dl=0 You can easy reproduce it with default wp/woo: just add category, then add subcategories and products. And setup Customizer “Show subcategories” – and you will see that default filter works fine, while the same filter added via Filter Everything PRO does NOT show filtered products.
Hi destify-marketing,
Please do not duplicate the requests if they are the same.
The answer with all preparations was given here – https://codecanyon.net/comments/29738577 in the comment thread.
Best Regards,
- Victor
hello friend.
the popup option for mobile is not working for me.
the non mobile popup option works fine
are there any docs that I can read to get this working before I extend support or try a different plugin?
thanks
Hi mrChristo,
Unfortunately, there is no specific documentation page available for the issue at hand. The reason is that the issue is unique and varies case by case. The issue can stem from a shortcode, a widget that is hidden on mobile, theme compatibility, or any other technical factor.
Best Regards,
- Victor
Hi Victor,
Thanks for your time to answer my questions…...
If I extend support is it possible to have a look?
thanks again
Hi mrChristo,
Yeah, usually, we are asking for credentials. We are taking a look and trying to find the reason that is causing such behavior and either pointing out in the right direction or fixing it if it doesn’t need additional debugging and time. But if it is a theme conflict, we cannot do anything in such a case.
Best Regards,
- Victor
I have sorted out the issue
in the experimental tab I disabled ‘Improved dropdowns ‘
it also fixed my ajax problem
you mention before about showcasing my site….......I am nearly ready
here is a brief peek
https://imgur.com/bLgp68A
thanks again for your time, I will buy another license shortly
Hi mrChristo,
Glad to hear that you have found the issue and removed it.
This is a true masterpiece crafted with passion and dedication! We are looking forward to seeing the end results. Great job!
Best Regards,
- Victor
just wonder about filtering…........I’ll explain
I have a brand rolex with many child elements (model etc)
is it possible to select a brand label and the child elements appear in the sidebar?
I am trying to find it in the documentation but couldn’t find it.
Anyway I love the template overrides…...very nice
I have replaced the tooltip with another one and got it to open a boostrap modal
https://imgur.com/DzjiUb5
here is my dev site
https://brisbaneestatejewellery.com/jewellery/jewellery-category/earrings/?min_price=5457
https://brisbaneestatejewellery.com/jewellery/jewellery-category/watches/
thanks again for your time
Hey, I’ve contacted you VIA Pm as well as shared you admins and all. I have a problem that I can’t get the plugin working. When I try to unlock my account with the license key, it says Unknown error.
Hi PilarJuha,
Thank you for choosing Filter Everything PRO.
Yes, we saw the credentials, but we also need the license key. Please send it via PM
Best Regards,
- Victor
UPD*
The license is activated. And everything is working well.
Best Regards,
- Victor
Filter Everything Proをの2つ目のインストール先が不明になってしまいました。インストール先のURLは、わかりませんでしょうか? もしくは、一時的に無効化できませんでしょうか?
至急よろしくお願い致します。
Hi sei7,
Can you please write your request in the English language? As the translator shows something not clear or understandable. And it would be easier for us to understand and provide help in the shortest time.
Best Regards,
- Victor
I’m sorry again. Could you please deactivate the license on both sites?
Hi sei7,
The answer was provided in this comment thread – https://codecanyon.net/comments/29764209
Best Regards,
- Victor
The search function through these comment is very limited so I’m sure this question has been asked before: How can I change the text of the default text of a dropdown filter?
Hi wcpwouts,
“How can I change the text of the default text of a dropdown filter?”
What text and what exactly do you mean by dropdown filter? You can check the page about template overriding – https://filtereverything.pro/resources/templates-overriding/. Maybe it is what you are looking for.
If you want to change the filter title text, add a custom event listener and put it on the needed filter.
Best Regards,
- Victor
Hello,
I just bought your plugin.
I’m trying to activate the license but it doesn’t work. I get an error message: https://share.cleanshot.com/GCWn1nhH
Can you help me?
Thanks!
Hi afancello,
It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:
1. Credentials to your /wp-admin following this document
2. And your license key.
Please, send all these via PM.
Best Regards,
- Victor
Thanks! Just sent you all the information you need 
Hi afancello,
We have activated the plugin and everything is working great now.
Also, we would recommend downgrading to the PHP 8.0 – 8.1 version, as some plugins may not work correctly because of the latest PHP version.
Best Regards,
- Victor
Hey Victor,
Thanks a lot for your help and advice
Kind regards!
Hi i have problem with filters. When i try filter products for order its showing me products who is asi variants in stock. Here si my site link – https://novy.montemama.sk
Hi montemama,
Could you kindly provide more detailed information on the problem encountered, including the link to the specific page where the issue occurred? The current explanation is a bit confusing, and it is difficult to understand whether the problem is with filtering or sorting.
Best Regards,
- Victor
For example in this category: https://novy.montemama.sk/kategoria-produktu/montessori-pomocky/ after i check Na objednávku (mean for order) its filter product out of stock which are not for order. They are only out of stock. Its like showing product which are variants.For example this product is problem: https://novy.montemama.sk/produkt/box-s-250-kockami-nienhuis/
Try to turn on this option in each filter that you are using – https://prnt.sc/icIfFdag20_h
Best Regards,
- Victor
I have check check options to hide out of stock items from catalog. I want hide in filter this products.
Hi montemama,
Oh okay, now it is understandable. The fact that you hide it from categories (exclude) is just hiding the “out of stock” term from the filter, it doesn’t remove all “out of stock” products from filtering. If you want to by default not show “out of stock” items you can use this code here for your case – https://gist.github.com/wpserve/6bb6d1c7141f23b058a1ca726ca57372 it will show only in stock items by default.
Best Regards,
- Victor
Hi
I’ve got a question from our webmaster about your plug-in : By the time the plug-in is active on woocommerce, our side of the website on woocommerce, it gets terribly slow …
How could we fix this ? i’ll transfert that to our webmaster then
Thanks for your time
Best regards
Tristan
Hi tristanmorizur,
Thank you for choosing Filter Everything PRO.
Is the plugin license activated, or is it currently locked? If it is not activated, please activate it and check if everything is functioning properly. The information from the query monitor plugin can show slow queries and other errors. Perhaps you need to check it to find additional info.
Also, can you send the link to the page with the issue?
Best Regards,
- Victor
Thanks for the quick answer ! The plugin license wasn’t activated, i’ve got the liscence key but i can’t get it running, it tells me that there’s an error and doesn’t activate … Cheers Tristan
Hi Tristan,
Thank you for choosing Filter Everything PRO.
It seems that your server does not allow connection with our license server. We are currently trying to understand the issue and possible fixes. Currently, we can activate it on our side, but we need the following things from you:
1. Credentials to your /wp-admin following this document
2. And your license key.
Please, send all these via PM.
Best Regards,
- Victor
Thanks ! you’ve got all of that in your PM
Cheers
Hi Tristan,
After logging in we just get this – https://prnt.sc/zXvNd6RYTzSH and that’s all. And perfectly we would need to see the WP Admin Dashboard with admin rights. Can you fix it so we can activate it all?
Best Regards,
- Victor
It’s fixed, you’re good to go
Have a great day
Tristan
Hi Tristan,
We have activated the license and everything is working well.
Best Regards,
- Victor
Thanks you so much ! Have a nice evening Tristan
For 6 sites we bought Filter Everything Pro. On 1 site the plugin does not work. Is locked and I can not activate the licency Key: Y29kZWNhbnlvbnwxNjgxOTE1MjgzfDdkN2I1NWIyLTJlOWUtNDkyYi05OGNhLTFmMjI5MWI3ZjM2OQ==
This plugin was bought on 19. April, license 20 April 2023.
I already tried to delete the plugin on the site and start all over, but I also can not delete the plugin in WordPress.
Can you help us?
Best regards, Miriam Donkers
Hi Miriam Donkers,
Thank you for choosing Filter Everything PRO.
Please, send us credentials to your /wp-admin following this document so we can check it.
Please, send it all via PM
Best Regards,
- Victor
Hi,
The mobile widget doenst show up anymore, i cant figure out why accessiblevisit.com
Dekstop is good, mobile doesnt show… Do you know why?
Hi pmcooperation,
Perhaps you should go through all of the previous comment threads and recreate everything step-by-step. There were a lot of custom coding and custom setting and other things. There is no other way to find the issues why it is not showing now because everything was working perfectly great previously. So check those comment threads and answers and check if everything is implemented as it was back there. Perhaps something is missing from those steps, as there was a lot of code in functions.php shortcodes and etc.
Perhaps there was a code for the homepage that should show the filter widget as it is and not collapse it.
Best Regards,
- Victor
hi Victor
I didnt make any changes. The weird thing is that its hidden on mobile, but when i flip my phone, its coming back
i dont know why but all of the setetings and code are correct… can you help? I need it back on my mobile
Hi pmcooperation,
This is one of a couple of codes that we have provided previously – https://prnt.sc/QnxLCSoWYxFe
And this is your functions.php – https://prnt.sc/0DXr19RSp5kC without any of those codes.
That’s why we recommend going through all of those comment threads and repeat everything step by step as it was there. Following those instructions.
Best Regards,
- Victor
Hi Victor
Yes, that works and is back again, the code was gone, i dont know why, but i placed it back and the fllter is back
kinda weird, but hx
Hi pmcooperation,
Well, more likely your child theme functions.php was edited to provide some additional support and compatibility, at least that’s how it was looking from the code, and that’s why there were no additional codes that you placed previously. Anyways, glad to hear that everything is back to normal.
Best Regards,
- Victor
Hello, I am building a website. I have pages with product widgets within the website that I would like to include a sort by, product ratings and price filter. I am enquiring whether the PRO filter will work on the pages with product widgets as most filters only work with archive pages. I am not that experienced as this my first website to build. linked is the page that I need to add the Horizontal filter on the home and kitchen products container> https://www.hakikamall.co.ke/home-and-office/
Hi brianmuteam,
Thank you for your interest in the Filter Everything plugin.
Sure, you can check our demo here, where the filter is filtering by rating and price, and other terms – https://demo.filtereverything.pro/product-category/clothing/women/feature-rated-4/?min_price=48.32&max_price=280.42
You can place the filter widget on any page, but products should be displayed on the page with WP_Query. If they are, then everything will work.
The horizontal filter layout you can check here – https://demo.filtereverything.pro/horizontal-views/color-blue/brand-hm/
Best Regards,
- Victor
I’m using the plugin to filter for an advanced custom field where i select another post which i use to store more information regarding the brand of the product. However the filter displays just the specific ID of the Brand Post Type Object and not the specific title. Can i modify this somehow?
Hi McSunday,
Thank you for your interest in the Filter Everything plugin.
Here is support for accounts who purchased the plugin, and if you already did it, please write your request from the account where you purchased it.
If you are using the Free version, please write your request on the WordPress support forum – https://wordpress.org/support/plugin/filter-everything/
Best Regards,
- Victor
Hi Stepasyuk,
My license-key isn’t working. I’ve been working with Filter Everything on a demo-website.
But now I am live with my website and it got transferred to another URL. I can’t use the same License-key it seems.
Can I somehow delete the old property with the key and use the key in the new live-version?
Thank you in advance.
Kind regards,
Niels Dirix
Hi NielsDirix,
Thank you for choosing Filter Everything PRO.
Please send us your license key via PM so we can deactivate it on all other sites.
Best Regards,
- Victor
Please, note that the License key and CodeCanyon purchase code are different things.
To set the License key, please go to Filters -> Settings -> License, click the “Get your License Key” – https://prnt.sc/-ehm9df3H_XT and you will be redirected to the new page.
Log in there with your Envato credentials, and you will see your License key for the Filter Everything PRO plugin.
Best Regards,
- Victor
Hello, there are a couple of problems that I could not figure out on my own. 1. The “Show 23” and “Cancel” buttons for mobile devices (I have a pop-up widget) do not work correctly on my site, namely, clicking on them reloads the page (although I specified to use AJAX in the settings). It works correctly only when I selected the filter, it loaded and I click on the cross at the top to close the window, only in this case the page does not reload (( (maybe a problem due to the fact that I turned on the compatibility mode of the popup widget? but without this setting, my widget window is dark and not on top of all objects on the site) 2. I could not set up a filter by price, I do everything according to the instructions from your site, but the slider does not work, and I enter a number in the min-max fields and this filter does not find anything ((my website address for verification https://zalezhni.art/shop/
I also forgot to clarify that the search does not find products by name at all and sorting does not work when I select a filter ((if necessary, I can give you access to the admin panel
Hi Handubei,
Thank you for choosing Filter Everything PRO.
Please, send us credentials to your /wp-admin following this document so we can check it.
Best Regards,
- Victor
I did everything according to the instructions that you sent me and sent you a link via PM
Hi Handubei,
We have checked the site, and we added the price filter as it should by its meta key. You can read about meta keys on the right side of the screen inside the filter set.
As to the searching issues, it seems like you tried to extend the searching functionality and make it search by meta_value, or perhaps it is some plugin, but here is how your query is looking like – https://prnt.sc/K393ShV5WPGz and this is how it is looking by default – https://prnt.sc/MMYejLTDpyYM
And are the whole page reloading issues caused by the theme or pagination? Which is working in such a way for some reason. Or additional plugins for AJAX and theme. Hard to tell, but you need to turn off plugin by plugin to find the issue. And you need to trigger the pagination AJAX as it is not updated. Plus, there are a lot of errors in the query monitor. We recommend checking them all and fix if possible.
Best Regards,
- Victor
The fact is that I did not make any changes to the search, it does not work for me out of the box! The problem that you pointed out to me in the screenshot is similar to Yakykov’s localization
Hi Handubei,
As previously noted, the issue may also arise from other plugins. The most efficient method of troubleshooting would be to disable 50% of the plugins, update the filter set and test for functionality. All of the issues in 90% are because of the custom code or by the third plugin conflict.
But we can assure you if you use any latest standard WordPress themes with the support of the widgets and add WooCoomerce and our plugin. Everything will work perfectly great. It was tested by us more than hundreds of times and by users more than a thousand times.
Best Regards,
- Victor
Okay, I’ll try to figure it out on my own and remove all the errors of the other plugins! And I’ll write you the result
Hello Victor, This message to tell you i just sent you credentials to activate my new license key on 2 websites. All infos in my message. Thanks by advance for your help. Best regards.
Hi CTACHET,
The license has been successfully activated on both sites and all functionalities are functioning as expected.
Best Regards,
- Victor
Wonderfull !! Thank you very much for your reactivity Victor !! Best regards
just to you know, the first one is a development one, so we will have to change the url in maybe one month, i’ll write back to you when needed. Thank you
Sure, just create a new request in the comments section after you send all of the needed information.
Best Regards,
- Victor
Hello!
Could you please tell when option to disable pretty permalinks for filter set will be available in the plugin?
https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/31634508/comments?page=51&filter=all#comment_29143374This feature is much needed. Because I have landing pages where I don’t need pretty permalinks and I can’t switch them off on specific pages or filter sets. I can only disable completely on whole site using ‘FLRT_PERMALINKS_ENABLED’ but that’s not an option for me. I only need them off for certain filter sets.
Hi 1jayfry,
We are in the process of completing the XML sitemap, which experienced some unexpected delays. Once complete, we plan to incorporate the additional functionality as previously discussed. Rest assured, we are committed to implementing this feature and will provide updates in this comment thread as progress is made.
Best Regards,
- Victor
Thanks!