8967 comments found.
Hi How i can remove main category text from filtered pages ?
Hi skuapro,
You can try to use CSS to hide it on the needed pages.
In general, there is no support for accounts whose support period has expired following the support policy. But we can help you later after all requests from accounts with valid support periods will be processed. It may take some time – days or weeks.
If you want to get it faster, please extend your support period and this request will be processed in the first queue for supported accounts.
Best Regards,
- Victor
Hello. I found this solution in the comments for displaying hierarchal checkboxes as expanded, but it is not working for my page. I am wondering if i am not using the right Filter ID. How do i find the proper filter ID?
add_filter( ‘wpc_hierarchy_opened’, ‘my_hierarchy_filters_opened_by_default’ ); function my_hierarchy_filters_opened_by_default( $filters_opened_by_default ) { $new_opened_by_default = [ 501, // Filter ID ]; return array_merge( $filters_opened_by_default, $new_opened_by_default ); }
This issue is resolved. I was able to find the correct filter ID by inspecting the code and finding it in the module’s HTML. The code worked after correcting the ID.
Hi nevergravity,
Thank you for choosing Filter Everything PRO.
Glad to hear that you have found the solution to the issue.
Best Regards,
- Victor
Dear I have problem with results. I’m filtering with custom fields but sometimes the results are not good and include other.. Can’t understand. I have tried with and withoud Ajax
Hi ric81,
Please do not duplicate the same questions. Use a new comment thread if you are facing a new issue in order to remove confusion. The answer was provided in this comment thread – https://codecanyon.net/comments/29759270
Best Regards,
- Victor
Dear author, I get strange results filtering my custom post type. Could be that I’m using http protocol and fake ssl on my server? Thank you
Hi ric81,
Can you please provide more details on the issue you are facing? With the link to the page with the issue so we can check it. Also, the Filter Set settings screenshot. The more details we get the faster we can resolve the issue. Also, check the console for errors.
Do you have any custom pagination? Or did you even change the name (meta key) of a custom field? Did you update all of the products with that custom field?
Best Regards,
- Victor
Please add these lines to your file host beefore 195.231.29.36 www.ovetviaggi.it 195.231.29.36 http://www.ovetviaggi.it 195.231.29.36 https://www.ovetviaggi.it 195.231.29.36 ovetviaggi.it Then you can go here: https://www.ovetviaggi.it/partenze-garantite/destinazione-mondo/ and filter. if you select the filter “Select Destinazione” to “Mondo” it will show more than 21 results and results that also are not flagged Mondo as custom field. Same thing here if you select “Europa” https://www.ovetviaggi.it/viaggi-ovet/destinazione-europa/
Can you please remove the Access restrictions to the screenshots? So we can see them.
Best Regards,
- Victor
Ok no limitation now. Thankyou
Seems like everything is set up normally and it should work correctly. But there is some custom field issue. Try to apply that custom field to a new product if it will show it if you filter the items. If not then you have changed the name of it in ACF, but it is not changing the meta key in the database after renaming.
Unfortunately, we cannot add anything to the host file. We can only check the site by its domain name.
Best Regards,
- Victor
My server is not public and is private. The cron doesnt work. Maybe could be this the problem?
Hard to say what can be the problem, because if everything else is filtered normally then the problem is in the custom field, try to create a new one and apply it on the needed posts and try to filter it. There has to be a try (try all possibilities), update filter set, and test the workability.
Best Regards,
- Victor
Load more and other eternal paginations are not supported as most of them just create a copy of WP_Query and loading results from it. They are not working with the filtered items. so when you click load more usually you would see the same items without applying any of the filters.
Best Regards,
- Victor
The button load more is elementor pro. i have to use it because items are too much. If I display all items with no pagination all is good. How could I solve please? Many thanks for support
As an option use simple pagination like 1 2 3 4 5 6 7 8 … by the Elementor.
Best Regards,
- Victor
Hi!
Is there any possibility to dynamically replace Meta Key in Price Slider? Maybe there is some hook for which we need the Filter Set id and Slider id?
Or some other possibility?
I mean something like:
$lang = apply_filters( ‘wpml_current_language’, null ); if($lang==’pl’) { $meta_key = ‘_price’; } else { $meta_key = ‘_price_usd’; } // Your piece of code, which uses $meta_key to replace the Mata Key in the Price Slider in the given Filter Set.
kind regards, Grzegorz
Hi!
There is also another possibility that would solve my problem.
Namely, I will have two Filter Sets created, for example: PL Filter Set and EN Filter Set. In the first one the Price Slider will have the “_price” Meta Key. And the other “_price_usd”.
Since your plugin is compatible with WPML, I guess there is a possibility to display PL Filter Set on the Polish version of the store’s website, and EN Filter Set on the English version of the store website.
My guess is that something is needed here that replaces the Set Filter in the store sidebar.
The logic is probably similar here:
... some code … $lang = apply_filters( ‘wpml_current_language’, null ); if($lang==’pl’) { // Display: PL Filter Set } else { // Display: PL Filter Set } ... some code …
Hi Grzegorz,
As far as we know (we could be wrong), WooCommerce Multilingual & Multicurrency dynamically calculates and converts prices on the front based on the selected currency and exchange rates. The actual product prices are not stored in different meta keys like “_price” for each currency.
You can contact the authors of the “WooCommerce Multilingual & Multicurrency” and ask how to get the meta key for certain currencies for example USD or PLN, etc.
The problem is that meta key “_price_usd” is not storing values in USD, because in EN language filter by that meta key just empty.
Best Regards,
- Victor
Hi Victor!
That’s right, prices are converted based on the selected currency and exchange rate.
In all the plugins I have tested, the price sliders display the price range taken from the currency of the default language of the website regardless of the language of the website.
They do not take into account that prices in other currencies may be converted based on the exchange rate or be entered manually, as in my case.
Based on your answer from another thread, WooCommerce Multilingual & Multicurrency developers managed to write a snippet thanks to which your price slider can correctly display prices converted based on the exchange rate.
They still can’t make it so that prices entered manually are taken into account.
So, for English, my site displays products with prices entered manually, but the price slider takes into account prices converted based on the exchange rate.
The _price_usd key (similarly: _price_esp, _price_eur, ...) stores the amount entered manually in the second currency. But unfortunately only with the default language enabled.
So, you’re right, after switching to English, the _price_usd key no longer stores anything.
My idea of a dynamic meta key substitution rather fails.
So, how do I make your price slider take into account the prices of products entered manually?
I will be very grateful for any tips!
regards, Grzegorz
Hi Grzegorz,
Honestly saying, at the time we have no ideas how to make it work both together. Right now, you can either use converted values with a needed rate without manually entering prices. Or wait until we will add this plugin compatibility so we can try it all and test. But right now we are working on another functionality and it can take up to a few months before releasing a new update with compatibility.
Best Regards,
- Victor
Ok I see.
I’ll just add that the WPML developers are working on this matter from their side.
They have asked me to forward requests to you to contact them through the Go Global program.
Thanks to such cooperation, your plugin will be fully compatible and will also take into account prices entered manually.
I’m not hiding that this is also my request 
Best Regards, Grzegorz
Cześć Grzegorz
Thank you for using the Filter Everyrthing PRO.
I already sent a request to the WPML team to make our plugins fully compatible between each other.
I’m not sure this will help to solve the issue with your custom coded pricec that use different Custom Fields, but anyway I will let you know about the result of the cooperation with WPML here in this comments thread.
Thank you. Regards.
Good Morning,
I am trying to filter by product brand but it seems to be showing all brands, even if they are not part of the product category.
Any ideas what i can do please.
Thanks
Hi matby2k13,
Thank you for choosing Filter Everything PRO.
Please send the link to the page with the issue so we can check it. Also, send the screenshot of the filter set settings.
Best Regards,
- Victor
Hi
I have been trying for weeks to make the filter working but still can’t get it write.
This is my progress thusfar:
The filters on the left identifies the post I’m trying to capture but the posts don’t sort according to the filter criteria. The list of posts don’t sort according to the filter criteria on the left immediately.
Only when I click the apply button then I get a redirect to another page. I expect filtering to happen using the ajax without redirecting. I enabled the ajax in the settings
If I uncheck the «Apply Button» mode, then the filter on the front page disappear.
See the link below
https://airlinesustdev.wpengine.comHi HELKE,
Please explain how you want it to work? The redirection filter is working in the next way. You choose the needed term in the redirection filter, hit apply and it will redirect you to the needed page with the applied filters. If you need a filter widget on the redirected page, then you need to create a new filter set and place it on the redirected page.
Best Regards,
- Victor
Hi Victor,
I want it and expect it to work in the following way:
1- user select a filter from the widget 2- filtered posts appears immediately (without redirect) according to the selected filters
This is what I want
Hi HELKE,
So in other words you want posts from let’s say products page to appear on the home page after you click apply? If yes, there is no such functionality. The Redirectin filter redirects you to another page so of course it will reload. If you want to filter products on the same page that you are using the filter widget then remove the alternative location (set it by default) and it will filter products on the current page. With AJAX and update only products on the page. But it will not bring products from another page to the current page.
Best Regards,
- Victor
Hi Victor
No! I don’t want to use the apply button at all. And I don’t want a redirect.
This is my case:
I have custom posts (airlines) and they are listed on the front page. Those custom posts contains many custom fields (using the formidable plugin).
I don’t understand want you mean by bring products from other page!
As you mentioned I want to filter those custom posts (airlines) on the same page by using categories and different custom fields.
I expect it to work in this way: using the filter parameters should bring the airline that the user is looking for (just like with products)
This is the setting of my set of filter
Post Type to filter: Airlines (custom post)
The issue I’m facing:
1- I can only remove the alternative location by disabling the «Apply Button» mode But then my filter widget throws the following error
No one Filter Set is related to this page. You can configure it in the Filter Set -> “Where to filter?” field.
2- In the “Where to filter?” I experimented with all the settings. Only when I choose “common wordpress pages”, and then “All archive pages…” This is the only option that I get the correct WP_Query. All other option return “No WP Query found…”
But there is still “no one filter” message!
3- When I add a new filter to the filter set. I choose custom field and then I set the name of the meta key: the meta key is created using Formidable form. It is a simple text field with data. It looks like this: oewk5
I can send you admin login credentials for you to have a look at how the filter is set up
It is important we try to solve this issue. It will be useful also to so many people asking the same questions or running into the same issue.
I hope to hear from you soon Victor
Thanks
In that case, turn off the apply button mode, and in the “Where to filter” dropdowns use “Common WordPress pages” + “Homepage” and in the “And what to filter choose the needed query that displays those posts. It should work.
If it won’t work, you can send credentials as you mentioned following this document so we can check it.
Best Regards,
- Victor
Hi Victor,
I have send credentials in PM.
Thanks for willing to check the filter widget!
Let me know if you need anything else I can assist you with to help solve this issue
Best regards,
Hi HELKE,
We have checked the site and there is no WP_Query on the page https://prnt.sc/PpA8OGS4tTGV And you are using shortcode [display-frm-data] to display items on the page, which is not using the WP_Query to display the data. The posts should be displayed with the WP_Query in order to filter them.
Best Regards,
- Victor
Hello, This is our website https://mycase.cy/product-category/cases/
When I filter in my page the results are not change and I have to refresh the page to get the filtered results.
Also the Pop up Filters for mobile is not working.
Hi Alaskas7,
Please, don’t create a new comment thread as long as it is not a new issue, and reply in an already created comment thread so there won’t be any confusion.
The answer was provided here – https://codecanyon.net/comments/29756340
Best Regards,
- Victor
Hi, I wonder what is the category order by default, is it category id or term? alphabetically?
Hi deplume,
Actually, order by default is none of those options. By default, it is how it was retrieved from the Database without applying any ordering options. Please note, it doesn’t mean how it is placed in DB will be shown on the Front, as the DB has its own ordering when the information is requested, so that’s what type of ordering it is.
Best Regards,
- Victor
Hi, this is the first time I purchased a plugin & can only activate it if I give you access to my full account so you can snoop. I find it disgusting that you force that on buyers. No other licenced plugin I have purchased before has demanded snooping on my account before activating it. How can I activate this without giving you my private details?
Hi DevotedDragon.
Thank you for purchasing the plugin.
I’m sorry you got that impression. But in fact, we do not require credentials and you are not obliged to provide them. Also, this situation did not arise because of our desire.
You can always try to fix the problem yourself, but it may take some time. And precisely in order to speed up the solution of the problem, we offer clients to grant access. However, if you don’t want to and have reasons not to provide them, then you don’t have to. This is your private property and your personal decision, which we respect.
Technically, the problem is that the hosting where your site is located has restricted external connections and it does not have a connection with the license server at the address connect.filtereverything.pro.
In order to activate the license, this connection must be established. Therefore, you can ask the support of your hosting to help you understand why there is no connection to this server through the PHP CURL module.
Please, let us know about result of such request to your hosting provider.
As option we can provide you with instruction how to activate the license by youself, but it contains some technical information and if you feel that you are able to insert portion of a code in the functions.php file of your active theme, we will provide you with this instruction.
Please, let us know.
Best regards
- Andrii.
Hi I have purchased a lot of plugins that need the licence added to activate it with zero issue, this is the first on that I seen asking for permissions to access my account, past purchases etc. Just found it too intrusive. When I declined it & tried to enter the code manually it said error. Obviously because my hosting blocked it. Which is unusual as I have not seen this issue before. Is the licence only for updates, if so is the plugin not updated in my download section here? If not, send me the code for the function.php file & I will insert it. Thank You
Hi DevotedDragon.
As I understand it, you are confused by the fact that generating a license key requires you to provide API access to some of your information in your Envato account.
In fact, this is common practice and it shows you the kinds of information you can provide access to. We do not store this information and it does not become known or available to us. It is only needed to match your username with your Filter Everything PRO plugin purchase and generate a license code based on it.
However, if you do not want to do this, then you can update the plugin manually by downloading its archive from https://codecanyon.net/downloads
However, after two months of operation, the plugin will ask you to enter a license code, as this is a requirement to protect against the use of pirated copies.
If you are concerned about information being accessed through the API, you can ask CodeCanyon support about the safety of providing such information and they will confirm that it is safe.
We can also provide you with sample code that processes the information received from you so that you can be sure that it is not used for anything other than to generate a license key.
Please, let me know what kind of solution would be best for you.
Best regards
- Andrii.
Hello,
When I filter in my page the results are not change and I have to refresh the page to get the filtered results.
Also the Pop up Filters for mobile is not working.
Could you please help me fix this?
Hi Alaskas7,
Thank you for choosing Filter Everything PRO.
Please, send the link to the page with the issues, so we can check it. Also, make suer that in the “HTML id or class…” option you specified the correct items container that needs to be updated with the AJAX.
Best Regards,
- Victor
Hi Alaskas7,
Go to your filter set and the settings in this line – https://prnt.sc/mQUFctZ3hfRc instead of the sidebar container place the class or id of your post container – https://prnt.sc/0akfsZ6zpc0P
The issues with not appearing filter in mobile can be two reasons:
1. You are using a shortcode to display the filter widget, then you need to place also [fe_open_button] shortcode for the filter button.
2. Widget section is hidden in mobile mode, that’s why you don’t see it.
Best Regards,
- Victor
Hello,
I have just purchased a license and when I try to enter it into the pro plugin to activate it, I get a message saying “Unknown Error” and the plugin remains locked.
Please can you help.
Thanks
Hi moxieservices,
Thank you for choosing Filter Everything PRO.
It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:
1. Credentials to your /wp-admin following this document
2. And your license key.
Please, send all these via PM.
Best Regards,
- Victor
I have just sent my credentials and license key.
Thanks
The license was activated, and everything is working well.
Best Regards,
- Victor
Excellent, thank you
Hi there, the page is currently private, so I sent you the links via PM. Unfortunately it’s not working correctly in a page with two queries for different categories, filtered by language-categories: The number count per language is wrong, it’s showing the same for both queries, but it’s not the same in those two categories. It seems like the filters are working when the page is reloaded, but when clicked inside the page, both filters switch their active states, but not the content. Sometimes, but not always the one you click seems to switch the content correctly, but the other one is messed up. I’ve set up two filters, hooked them to query #1 and #2, set up block-groups with IDs as posts containers for the filters. I’d assume different slugs would help, but the field “Prefix for URL” is greyed out in every filter, I can’t change that. Also I’d like to know how I can switch the pro version back to URL parameters instead of using slugs. Thanks.
Hi Dominik,
We have checked the site. Let’s start with the first issue. You set the same two filter sets with the same filters. Yes, it is impossible to make URLs unique for each filter set. It was made like that to prevent workability issues. So it is working as one filter for one WP_Query. If you create a filter set with another filter, for example, let’s say, tags or anything, they would work correctly. Unfortunately, there is no solution for fixing it. Only use two filter sets with different filters. For example, you can use custom fields for that task and apply them on the needed pages.
About how to get back the GET instead of URL, you have to add in the functions.php of your active theme next code:
define( 'FLRT_PERMALINKS_ENABLED', false );
It will return GET-styled filtering URLs like in the Free version of the plugin.
Best Regards,
- Victor
Hi Victor, I’m not sure I fully understand the problem. Isn’t it possible to somehow make this one filter for both queries at once? As it’s currently filtering both queries correctly when the page is reloaded, that should work fine? It would even be okay if it’s just one filter-set being displayed on top, if that could filter both queries below – but I guess then the numbers would still be wrong. Would a category-structure be any help? I could create language-categories below each main-category, or put the current main-categories below each language, if any of this would allow two filters in one page?
Hi Dominik,
With GET instead of URL and it is possible but still, you can encounter sometimes some confusing behavior. It was made to work as one filter if you are using the same filter in another filter set. Usually, people make something like a header “brand” filter with images only and also add it in the sidebar filter as the text only. So at the time, it won’t work fully normal.
You can create a custom taxonomy, for example, if you already have “categories”, you can create “categories2” or something like that and assign it to the needed posts. Then you will separate those posts from each other. Because they will use different taxonomies. And at the end, you will assign one filter set for categories and a second filter set for categories2.
Best Regards,
- Victor
Hi Victor, could you please have another look at the site? First, I had it working with tags, but that wasn’t the best solution for editors. So I added a custom taxonomy “language” as suggested, modified the filter, but now the filter “in the media” shows 0 for all. Please tell me what’s wrong. Thanks!
Can you please explain what have you done to the news page and why it is just ignoring it and now showing the queries as it was previously? It is just showing this – https://prnt.sc/PuLuWKfJ-62N Did you use the cache or rewrite some functionality?
Best Regards,
- Victor
Hi Victor, I haven’t done anything to the news page – I hoped you could tell me what’s wrong. But I just figured out by retracing everything else I had done – it was the redirect I added to preselect a filter – redirect from /news to /news/?lang=english&language=english – deactivated it to set the filter to the correct query and then reactivated, now it’s working fine in frontend. It seems to be only your backend that has a problem with redirects.
Hi lichtpixel,
It seems like such redirection is incompatible with the plugin settings. That’s why it is happening and not showing queries correctly when it is turned on. Basically, it was just ignoring the page.
Best Regards,
- Victor
Is it possible to leverage the price filter but with currency support from WPML. It appears that the pricefilter is based on default shop currency and does not adjust for language and there fore currency. our base price is GBP but additional languages are in Euro.
Hi antonys19,
Thank you for choosing Filter Everything PRO.
Currently, the plugin is compatible with two popular and free Multi-currency plugins, WOOCS and CURCY. With future updates, we are planning to expand this list of supported currency plugins.
Best Regards,
- Victor
I asked it but still did not get any answer.
So I’m writing again:
my problem is not related to filter by category. It’s related to default woocommerce setting in customizer.
Let me explain please with screenshots: if you go to Customizer setting you can setup such setting “Category display” -> “Show subcategories”, please see screenshot: https://www.dropbox.com/s/rfa4cbe7bboxhyn/image.png?dl=0 So now my top category page Mexico display subcategories (cities Cancun, Cozumel etc).
with default filters: when you apply filter on category page (Mexico) you’ll see filtered products: https://www.dropbox.com/s/vdimpyo3hvws8gd/image%20%281%29.png?dl=0 but if apply exactly the same filter via plugin Filter Everything PRO – there are no filtered products, there is only text how much products found, but still displays subcategories on category page (still displays cities Cancun, Cozumel): https://www.dropbox.com/s/uu9d7rrd03vxhs7/image%20%282%29.png?dl=0 You can easy reproduce it with default wp/woo: just add category, then add subcategories and products. And setup Customizer “Show subcategories” – and you will see that default filter works fine, while the same filter added via Filter Everything PRO does NOT show filtered products.
Hi destify-marketing,
Please do not duplicate the requests if they are the same.
The answer with all preparations was given here – https://codecanyon.net/comments/29738577 in the comment thread.
Best Regards,
- Victor
hello friend.
the popup option for mobile is not working for me.
the non mobile popup option works fine
are there any docs that I can read to get this working before I extend support or try a different plugin?
thanks
Hi mrChristo,
Unfortunately, there is no specific documentation page available for the issue at hand. The reason is that the issue is unique and varies case by case. The issue can stem from a shortcode, a widget that is hidden on mobile, theme compatibility, or any other technical factor.
Best Regards,
- Victor
Hi Victor,
Thanks for your time to answer my questions…...
If I extend support is it possible to have a look?
thanks again
Hi mrChristo,
Yeah, usually, we are asking for credentials. We are taking a look and trying to find the reason that is causing such behavior and either pointing out in the right direction or fixing it if it doesn’t need additional debugging and time. But if it is a theme conflict, we cannot do anything in such a case.
Best Regards,
- Victor
I have sorted out the issue
in the experimental tab I disabled ‘Improved dropdowns ‘
it also fixed my ajax problem
you mention before about showcasing my site….......I am nearly ready
here is a brief peek
https://imgur.com/bLgp68A
thanks again for your time, I will buy another license shortly
Hi mrChristo,
Glad to hear that you have found the issue and removed it.
This is a true masterpiece crafted with passion and dedication! We are looking forward to seeing the end results. Great job!
Best Regards,
- Victor
just wonder about filtering…........I’ll explain
I have a brand rolex with many child elements (model etc)
is it possible to select a brand label and the child elements appear in the sidebar?
I am trying to find it in the documentation but couldn’t find it.
Anyway I love the template overrides…...very nice
I have replaced the tooltip with another one and got it to open a boostrap modal
https://imgur.com/DzjiUb5
here is my dev site
https://brisbaneestatejewellery.com/jewellery/jewellery-category/earrings/?min_price=5457
https://brisbaneestatejewellery.com/jewellery/jewellery-category/watches/
thanks again for your time
Hey, I’ve contacted you VIA Pm as well as shared you admins and all. I have a problem that I can’t get the plugin working. When I try to unlock my account with the license key, it says Unknown error.
Hi PilarJuha,
Thank you for choosing Filter Everything PRO.
Yes, we saw the credentials, but we also need the license key. Please send it via PM
Best Regards,
- Victor
UPD*
The license is activated. And everything is working well.
Best Regards,
- Victor
Filter Everything Proをの2つ目のインストール先が不明になってしまいました。インストール先のURLは、わかりませんでしょうか？ もしくは、一時的に無効化できませんでしょうか？
至急よろしくお願い致します。
Hi sei7,
Can you please write your request in the English language? As the translator shows something not clear or understandable. And it would be easier for us to understand and provide help in the shortest time.
Best Regards,
- Victor
I’m sorry again. Could you please deactivate the license on both sites?
Hi sei7,
The answer was provided in this comment thread – https://codecanyon.net/comments/29764209
Best Regards,
- Victor
The search function through these comment is very limited so I’m sure this question has been asked before: How can I change the text of the default text of a dropdown filter?
Hi wcpwouts,
“How can I change the text of the default text of a dropdown filter?”
What text and what exactly do you mean by dropdown filter? You can check the page about template overriding – https://filtereverything.pro/resources/templates-overriding/. Maybe it is what you are looking for.
If you want to change the filter title text, add a custom event listener and put it on the needed filter.
Best Regards,
- Victor
Hello,
I just bought your plugin.
I’m trying to activate the license but it doesn’t work. I get an error message: https://share.cleanshot.com/GCWn1nhH
Can you help me?
Thanks!
Hi afancello,
It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:
1. Credentials to your /wp-admin following this document
2. And your license key.
Please, send all these via PM.
Best Regards,
- Victor
Thanks! Just sent you all the information you need
Hi afancello,
We have activated the plugin and everything is working great now.
Also, we would recommend downgrading to the PHP 8.0 – 8.1 version, as some plugins may not work correctly because of the latest PHP version.
Best Regards,
- Victor
Hey Victor,
Thanks a lot for your help and advice
Kind regards!
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