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Discussion on Filter Everything | WordPress/WooCommerce Product Filter

Discussion on Filter Everything | WordPress/WooCommerce Product Filter

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Hi Victor, another problem occured: The filter isn’t working in Wordpress Search Results Page. No search plugin, just standard results page. Set up a filter for Common Pages -> Search results page, filtered by category. Tried filtering by custom taxonomy too, same result – every filter shows 0.

Here is a dropdown where you can choose one option at a time – https://prnt.sc/5BCcMMs_YQR_ and it will work with that Post Type. Your search bar can show results for absolutely all of those post types and show them (it has nothing to do with our plugin and its functionality). The Filter Set will work only with the Post Type that was specified in the Filter Set.

Best Regards,
- Victor

well, if the filter can’t filter the standard wordpress search results page, I would very much say it has something to do with your plugins functionality… but whatever… if I switch it to “pages”, the query selection says “No WP Queries matched to the post type “Page” found on the page” – it does work in frontend anyway, but only when it’s the only filter set. If I activate both, to have filters for posts AND pages – the second one doesn’t work.

Hi lichtpixel,

For the test, we created a filter by the author for pages in a search. You can check the setting up here – https://prnt.sc/4YWTMO4ePKfd

Here is the pages list – https://prnt.sc/AugBU5k3pjUF

Here is the search page with the filter – https://prnt.sc/BDp-Yf14Yhdl

As you see everything is working. The filter is working with the query, check your search query and what type of posts it is querying. Maybe it is not including pages after all.

Best Regards,
- Victor

Hi Stepasyuk,

I have an issue related to a filter that I can’t resolve.

I created a filter in this page: https://polydentia.sviluppo.host/download-center/pubblico/

The filter type is based on the plugin: Download Manager Pro.

The filter used three subfilter: one based on download category, the second based on download tag and the third one based on a custom filed.

Everything work great and in the final page I can see everything correctly. The problem is related to the filter “Lingua del documento” that is a custom field; if you try to select a language (Ex. Spagnolo) the download on the right disappear completly.

The download are load with a shortcode of the download’s plugin.

What generate the problem? Is there a way to fix it? Thanks Mattia

Hi Mattia,

So after we are choosing the filter term “Spagnolo” from the “Lingua del documento” we can see only one post – https://prnt.sc/56lsQcJi49FW

Do you mean that there should be more posts with this custom field? Or what exactly do you mean by “the download on the right disappear completely”?

Best Regards,
- Victor

Hi Victor, thanks for the reply.

With your test I just found out that the problem it seems to show only when I am logged in with an account.

If you see this screen this is what we see if we select the term “Spagnolo”: https://ibb.co/QvCXxS9

Is it possible something like this? In the website there isn’t a cache plugin.

Thanks for the help Mattia

Hard to say what exactly is happening, it can be some user role restrictions, but for admin? You need to check that “download plugin” user roles or maybe there are some security plugins and etc that give such an effect, perhaps custom code? Our plugin doesn’t hide or show anything, it simply doesn’t have such functionality, all it can do is just filter. So try to turn off 50% of the plugins and test the workability. Or if you have the ability try it locally with clean WP and add only the needed plugin to check if everything is working together, so you can move back to the site and fix the issue.

Best Regards,
- Victor

Hi, I took a Filter Everything Pro license but I can’t activate it on the live site.

When I enter my licence key I get the error: “Unknown error.”. Can you give me the solution to solve this problem?

Waiting for your return. Thank you.

Luc

Hi Luc,

We can do it in the same way as it was the last time. It can’t be done just by any instructions as we are adding info in our DB manually, then generating the data manually that should be generated on the server, then placing it in your site DB. We are working to solve this problem entirely simulating such situations on our test server, to understand why some servers blocking it and what can be done with it.

Best Regards,
- Victor

Can you send me your email? I can’t find your information anymore. PS : The filter works well without the license. Do I still need to set it up?

Thanks

It will work only for 2 months without activation. Just use PM here and it will send everything to us.

Best Regards,
- Victor

Hi! First of all I’m impressed on what this plugin can do, it’s awesome and blazing fast! However I have a little problem. I’m using filter everything on latest woodmart version. Everything works fine on desktop, but the filters are not showing on mobile, even if I use shortcode. The one way it to show is removing every filter widget on elementors shop page, and then it shows the filter button. But if I do so, then they won’t be shown on desktop because it needs the widget. Is FE fully compatible with woodmart?

Hi stebang2,

Thank you for your interest in the Filter Everything plugin.

This is a unique issue for each case, there is no one-way solution.

Here is support for accounts who purchased the plugin, and if you already did it, please write your request from the account where you purchased it.

If you are using the Free version, please write your request on the WordPress support forum – https://wordpress.org/support/plugin/filter-everything/

Best Regards,
- Victor

Hello! I am trying to activate the license on the live site because it says it is locked. However; after approving the Envato authorization, it pops up a page that says I don’t have any purchased copies of the plugin. I have tried it with two separate Envato accounts, both of which have purchased the plugin. How can I fix this? Thanks!

Thank you, Victor. Yes, I tried it with the current account.

Hi perezcarreno,

Thank you for your answer.

We have checked this more precisely and as it looks from our side this functionality works as expected without any issues. Please, see – https://prnt.sc/ltKm6wyzPa6F

Can you please confirm that you approved requested permissions for the Filter Everything Envato app as it looks on this screenshot? – https://prnt.sc/cuoxiQrwSkOO

You have to click on the “Approve” button here to allow our app to check if this account contains purchased Filter Everything plugin.

Also I would ask you to send us screenshot with the page that contains message that you “don’t have purchased the Filter Everything PRO plugin” yet. Please, send it via PM after clicking on my username.

Thank you. Regards.
- Andrii.

Thank you! I sent a PM. :)

I’m testing the plugin and can’t make it work with wpml. I create filter set turn on the translation (https://filtereverything.pro/resources/with-wpml-polylang/). I can create translation but copying filters from the original language to another does not work. An empty set of filters is copied. Another question is how to copy an already finished set of filters so as not to create it from scratch if the second one is similar to the first one?

Hi tdutkowski,

Thank you for your interest in the Filter Everything plugin.

Yes, you need to create a filter set from scratch for each language there is no copy functionality yet. But we are planning to implement it with future updates.

Best Regards,
- Victor

Any chance to filter elementor loop grid?

Hi ak47marx,

Thank you for your interest in the Filter Everything plugin.

It is working with Elementor loop as it is using WP_Query and our plugin is working with WP_Query.

Best Regards,
- Victor

Ajax filter or Ordenation not working with infinite scroll: https://v2.jpmmotos.pt/categoria-produto/motos/?ordr=n_regular_price

Hi WebTech_PT,

Thank you for choosing Filter Everything PRO.

Infinite scroll is not compatible with Filter Everything, as usually, it is making a copy of the WP_Query and loads plugins as no filter was applied.

Best Regards,
- Victor

Hi

I am facing a small issue with the plugin: on a page where I have 2 different queries, when I filter one query, also the one below will be filtered:

here the Link

This only happens if I use AJAX

The filter is a bit below in the page.

Many thanks in advance

Hi Stadtluft1,

Thank you for choosing Filter Everything PRO.

Instead of ”.list-dynamic” use this id of the container for AJAX – https://prnt.sc/IoxYf7uEhSCU in this field – https://prnt.sc/hJQAScB9COER

Best Regards,
- Victor

Hi Victor, it worked, many thanks!

I have another question: when I add 2 Filter Sets (using 2 widgets) on the same page for 2 different Queries, one Set is not visible anymore even if I choose 2 different priorities and is replaced with the second one.

“Entdecken & Erleben” and “Verpflegung & Übernachtung” are different queries.

How come? Example on the same page as in the previous comment.

Now only shows 1 Filter Set for 2 different Queries

Hi Stadtluft1,

When you are using a filter set with the same filters on one page they will work as one filter not as separate two. In order to place two filters and make them work correctly you need to create a filter set with different filters. Or create a custom taxonomy or custom field, and filter by it.

Best Regards,
- Victor

Hi How i can remove main category text from filtered pages ?

Hi skuapro,

You can try to use CSS to hide it on the needed pages.

In general, there is no support for accounts whose support period has expired following the support policy. But we can help you later after all requests from accounts with valid support periods will be processed. It may take some time – days or weeks.

If you want to get it faster, please extend your support period and this request will be processed in the first queue for supported accounts.

Best Regards,
- Victor

Hello. I found this solution in the comments for displaying hierarchal checkboxes as expanded, but it is not working for my page. I am wondering if i am not using the right Filter ID. How do i find the proper filter ID?

add_filter( ‘wpc_hierarchy_opened’, ‘my_hierarchy_filters_opened_by_default’ ); function my_hierarchy_filters_opened_by_default( $filters_opened_by_default ) { $new_opened_by_default = [ 501, // Filter ID ]; return array_merge( $filters_opened_by_default, $new_opened_by_default ); }

This issue is resolved. I was able to find the correct filter ID by inspecting the code and finding it in the module’s HTML. The code worked after correcting the ID.

Hi nevergravity,

Thank you for choosing Filter Everything PRO.

Glad to hear that you have found the solution to the issue.

Best Regards,
- Victor

Dear I have problem with results. I’m filtering with custom fields but sometimes the results are not good and include other.. Can’t understand. I have tried with and withoud Ajax

Hi ric81,

Please do not duplicate the same questions. Use a new comment thread if you are facing a new issue in order to remove confusion. The answer was provided in this comment thread – https://codecanyon.net/comments/29759270

Best Regards,
- Victor

Dear author, I get strange results filtering my custom post type. Could be that I’m using http protocol and fake ssl on my server? Thank you

Load more and other eternal paginations are not supported as most of them just create a copy of WP_Query and loading results from it. They are not working with the filtered items. so when you click load more usually you would see the same items without applying any of the filters.

Best Regards,
- Victor

The button load more is elementor pro. i have to use it because items are too much. If I display all items with no pagination all is good. How could I solve please? Many thanks for support

As an option use simple pagination like 1 2 3 4 5 6 7 8 … by the Elementor.

Best Regards,
- Victor

Hi!

Is there any possibility to dynamically replace Meta Key in Price Slider? Maybe there is some hook for which we need the Filter Set id and Slider id?

Or some other possibility?

I mean something like:

$lang = apply_filters( ‘wpml_current_language’, null ); if($lang==’pl’) { $meta_key = ‘_price’; } else { $meta_key = ‘_price_usd’; } // Your piece of code, which uses $meta_key to replace the Mata Key in the Price Slider in the given Filter Set.

kind regards, Grzegorz

Hi Grzegorz,

Honestly saying, at the time we have no ideas how to make it work both together. Right now, you can either use converted values with a needed rate without manually entering prices. Or wait until we will add this plugin compatibility so we can try it all and test. But right now we are working on another functionality and it can take up to a few months before releasing a new update with compatibility.

Best Regards,
- Victor

Ok I see.

I’ll just add that the WPML developers are working on this matter from their side.

They have asked me to forward requests to you to contact them through the Go Global program.

Thanks to such cooperation, your plugin will be fully compatible and will also take into account prices entered manually.

I’m not hiding that this is also my request :)

Here is the link I got from them: https://wpml.org/documentation/support/go-global-program/

Best Regards, Grzegorz

Cześć Grzegorz

Thank you for using the Filter Everyrthing PRO.

I already sent a request to the WPML team to make our plugins fully compatible between each other.

I’m not sure this will help to solve the issue with your custom coded pricec that use different Custom Fields, but anyway I will let you know about the result of the cooperation with WPML here in this comments thread.

Thank you. Regards.

Good Morning,

I am trying to filter by product brand but it seems to be showing all brands, even if they are not part of the product category.

Any ideas what i can do please.

Thanks

Hi matby2k13,

Thank you for choosing Filter Everything PRO.

Please send the link to the page with the issue so we can check it. Also, send the screenshot of the filter set settings.

Best Regards,
- Victor

Hi

I have been trying for weeks to make the filter working but still can’t get it write.

This is my progress thusfar:

The filters on the left identifies the post I’m trying to capture but the posts don’t sort according to the filter criteria. The list of posts don’t sort according to the filter criteria on the left immediately.

Only when I click the apply button then I get a redirect to another page. I expect filtering to happen using the ajax without redirecting. I enabled the ajax in the settings

If I uncheck the «Apply Button» mode, then the filter on the front page disappear.

See the link below

https://airlinesustdev.wpengine.com

In that case, turn off the apply button mode, and in the “Where to filter” dropdowns use “Common WordPress pages” + “Homepage” and in the “And what to filter choose the needed query that displays those posts. It should work.

If it won’t work, you can send credentials as you mentioned following this document so we can check it.

Best Regards,
- Victor

Hi Victor,

I have send credentials in PM.

Thanks for willing to check the filter widget!

Let me know if you need anything else I can assist you with to help solve this issue

Best regards,

Hi HELKE,

We have checked the site and there is no WP_Query on the page https://prnt.sc/PpA8OGS4tTGV And you are using shortcode [display-frm-data] to display items on the page, which is not using the WP_Query to display the data. The posts should be displayed with the WP_Query in order to filter them.

Best Regards,
- Victor

Hello, This is our website https://mycase.cy/product-category/cases/

When I filter in my page the results are not change and I have to refresh the page to get the filtered results.

Also the Pop up Filters for mobile is not working.

Hi Alaskas7,

Please, don’t create a new comment thread as long as it is not a new issue, and reply in an already created comment thread so there won’t be any confusion.

The answer was provided here – https://codecanyon.net/comments/29756340

Best Regards,
- Victor

Hi, I wonder what is the category order by default, is it category id or term? alphabetically?

Hi deplume,

Actually, order by default is none of those options. By default, it is how it was retrieved from the Database without applying any ordering options. Please note, it doesn’t mean how it is placed in DB will be shown on the Front, as the DB has its own ordering when the information is requested, so that’s what type of ordering it is.

Best Regards,
- Victor

Hi, this is the first time I purchased a plugin & can only activate it if I give you access to my full account so you can snoop. I find it disgusting that you force that on buyers. No other licenced plugin I have purchased before has demanded snooping on my account before activating it. How can I activate this without giving you my private details?

Hi DevotedDragon.

Thank you for purchasing the plugin.

I’m sorry you got that impression. But in fact, we do not require credentials and you are not obliged to provide them. Also, this situation did not arise because of our desire.

You can always try to fix the problem yourself, but it may take some time. And precisely in order to speed up the solution of the problem, we offer clients to grant access. However, if you don’t want to and have reasons not to provide them, then you don’t have to. This is your private property and your personal decision, which we respect.

Technically, the problem is that the hosting where your site is located has restricted external connections and it does not have a connection with the license server at the address connect.filtereverything.pro.

In order to activate the license, this connection must be established. Therefore, you can ask the support of your hosting to help you understand why there is no connection to this server through the PHP CURL module.

Please, let us know about result of such request to your hosting provider.

As option we can provide you with instruction how to activate the license by youself, but it contains some technical information and if you feel that you are able to insert portion of a code in the functions.php file of your active theme, we will provide you with this instruction.

Please, let us know.

Best regards
- Andrii.

Hi I have purchased a lot of plugins that need the licence added to activate it with zero issue, this is the first on that I seen asking for permissions to access my account, past purchases etc. Just found it too intrusive. When I declined it & tried to enter the code manually it said error. Obviously because my hosting blocked it. Which is unusual as I have not seen this issue before. Is the licence only for updates, if so is the plugin not updated in my download section here? If not, send me the code for the function.php file & I will insert it. Thank You

Hi DevotedDragon.

As I understand it, you are confused by the fact that generating a license key requires you to provide API access to some of your information in your Envato account.

In fact, this is common practice and it shows you the kinds of information you can provide access to. We do not store this information and it does not become known or available to us. It is only needed to match your username with your Filter Everything PRO plugin purchase and generate a license code based on it.

However, if you do not want to do this, then you can update the plugin manually by downloading its archive from https://codecanyon.net/downloads

However, after two months of operation, the plugin will ask you to enter a license code, as this is a requirement to protect against the use of pirated copies.

If you are concerned about information being accessed through the API, you can ask CodeCanyon support about the safety of providing such information and they will confirm that it is safe.

We can also provide you with sample code that processes the information received from you so that you can be sure that it is not used for anything other than to generate a license key.

Please, let me know what kind of solution would be best for you.

Best regards
- Andrii.

Hello,

When I filter in my page the results are not change and I have to refresh the page to get the filtered results.

Also the Pop up Filters for mobile is not working.

Could you please help me fix this?

Hi Alaskas7,

Thank you for choosing Filter Everything PRO.

Please, send the link to the page with the issues, so we can check it. Also, make suer that in the “HTML id or class…” option you specified the correct items container that needs to be updated with the AJAX.

Best Regards,
- Victor

Hi Alaskas7,

Go to your filter set and the settings in this line – https://prnt.sc/mQUFctZ3hfRc instead of the sidebar container place the class or id of your post container – https://prnt.sc/0akfsZ6zpc0P

The issues with not appearing filter in mobile can be two reasons:
1. You are using a shortcode to display the filter widget, then you need to place also [fe_open_button] shortcode for the filter button.
2. Widget section is hidden in mobile mode, that’s why you don’t see it.

Best Regards,
- Victor

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