8956 comments found.
Hi Nice plugin, but we have a problem when used with Polylang and Yoast SEO all pages are empty, we have to empty rewrite rules using permalink to make page content appear, and after a short period ‘1 or 2 days’ pages became empty again…
Hi CecileGuyart,
Thank you for choosing Filter Everything PRO.
Let us guess, you are using Elementor and an additional plugin for Elementor (or Polylang) to make it work together? And sometimes the page is disappearing. But we had such a case previously and we fully deleted our plugin and the issue was appearing from time to time again. It has nothing to do with our plugin, even a different order of plugin activation/deactivation could create this issue or remove it and etc.
In general, there is no support for accounts whose support period has expired following the support policy.
But we can help you later after all requests from accounts with valid support periods will be processed. It may take some time – days or weeks.
If you want to get it faster, please extend your support period and this request will be processed in the first queue for supported accounts.
Best Regards,
- Victor
Thank you for your reply, it is indeed a problem of activation order between Polylang and Filter Everything, if you activate Filter Everything first and then Polylang pages are displayed empty, it is systematic and easily reproducible, which is also a problem when updating these plugins, hence the random aspect of this issue, thank you for your support proposal I will wait until you are available, Polylang is widely used and I think this malfunction is a major problem.
here is the demo on an empty wordpress instance : https://drive.google.com/file/d/1KU6xh4xSdBV0FtgHgqTo2ajiKbgabhGf/view?usp=sharingHi CecileGuyart,
Can you provide access to your site via FTP (where you tested the activation of plugins in different orderings)? This would help diagnose the problem.
Best Regards,
- Victor
Update to the answer, please send it via PM.
Best Regards,
- Victor
Hi Victor, did you received the PM? I’ve sent you the link to a github repository with all the files and identifiers for a test instance.
Hi CecileGuyart
Thank you for using the Filter Everything PRO and for your bugreport.
We faced with such issue before and usually the reason was that one of term or post slugs on a site matched to a filter URL-prefix and this generated some confusion within WordPress. Usually the issue could be solved by editing suspicous URL-prefixes.
If you still have this issue on your site I recommend you to check URL prefixes in Filters -> Settings -> URL Prefixes and if some of them potentially could match to post or term slugs on your site. And to change them to something another if they matches. This should help you to solve the issue.
Thank you. Regards.
Hi Stepasyuk
https://drive.google.com/file/d/1535YnXvfmaAK2CRl9Ae-4M86KomYiPLi/view?usp=sharingAs you can see from this video, it’s not a problem related to prefixes. I’ve tried it on an empty instance of wordpress with Polylang and Filter Everything, and the same result with Yoast seo, there is an issue with activation order or something else causing instability on our customer sites …
Dear Team,
as agreed with Boie Baumann we have sent you the credentials for the hyundai site. Hope you can work with.
Hi nord_ostsee_automobile,
Thank you for choosing Filter Everything PRO.
We have checked the site and provided information on the issues via email to Boie Baumann.
Best Regards,
- Victor
Hello,
I need to create a filter menu dropdown for 4 parent categories showing the subcategories in each parent category. Each parent category should be in one box to order the items.
I tried to create one different filter for all the parent categories, but is not showing all the parent categories at the time. Now is just showing one parent category.
I need to create something like this: https://www.auslandsjob.de/jobs/job_type-vollzeit/job_filter_country-europa/ the example of horizontal filter. I want to show the parent category in a single box. Now I cant do it in one filter, because it doesnt let me choose two times the portfolio category.
Hi helefante,
Thank you for choosing Filter Everything PRO.
There is no ability to create a separate dropdown for each subcategory. You can create one filter for categories and the rest filters as attributes(custom fields) with dropdowns. It is exactly how it was made on the site you are referring to.
Best Regards,
- Victor
This type of layout that im working on: https://codespa.helefantest.com/proyectos-sociales I founded a way to show the parent category and its subcategories, but sometimes it doesnt show all the projects linked to the category. Is there a solution?
It won’t work normally as there is no such functionality at the time, the only way to create categories add needed posts in those categories, then add custom fields for those posts with checkboxes as an example, and choose the needed post to have the needed values and create a step by step filter like this:
Category filter -> Área de especialización (new custom field) -> Estado (new custom field) -> Año (new custom field)
At the time there is no possibility to make 4 or more dropdowns for each parent category or in any other way. It will be shown just as one filter.
Best Regards,
- Victor
I have created 4 custom labels with similiar structure of the parent category and subcategory items. Now I can see correctly the filters, but they are not showing correctly the results, what could be the reason? Is in the same page: https://codespa.helefantest.com/proyectos-sociales/
Thank you.
Perhaps you choose the wrong query in the filter set settings, check the “And what to filter” choose the correct query, and hit update – https://prnt.sc/4cwaE44zVdXJ
Best Regards,
- Victor
Hi, thank you for your support, the filters are showing correctly. On thursday I have added some styles by css. Today I was checking and it doesnot show correctly. The class select2 it doesnt appear and in the configuration of the plugin is selected the option: jQuery plugin Select2.
Do you know why this class have changed?
Hi helefante,
Hard to say what type of styling you have applied and if you modified the templates and you don’t have any arrows in your dropdowns. Also, there are some errors in the console that we would recommend to check. In general, just try to turn off all of the custom styling maybe custom coding and update filter settings. Such behavior can be only caused by custom changes/codes.
Best Regards,
- Victor
Hi, I didnt edit the plugin documents template. I have created another stylesheet for this adjustments.
I have detected that the class select2 it has dissapeer from the code. I have made the style changes from the classes that were affeccting the items I needed, so now it doesn´t look good because its not present the class select2.
I know I can change de selectors and it could show again with the styles, but i’m afraid that it can change another time…
Hi helefante,
What version of the plugin you are using?
And please provide the credentials to the wp-admin following this document and specify in PM which are the pages with the issue so we can check it right away.
Best Regards,
- Victor
Hi,
I have an issue when trying to activate my license key. It just doesn’t work and give me an “unknown error”. Could you please help?
Best,
Chris
Hi Chris,
Thank you for choosing Filter Everything PRO.
It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:
1. Credentials to your /wp-admin following this document
2. And your license key.
<storng>Please, send all these via PM.</storng>
Best Regards,
- Victor
Please send the license key as well.
Best Regards,
- Victor
We activated the license and everything is working well.
Best Regards,
- Victor
Awesome, thanks for your help!!
Hi Team,
I’ve installed & done all the settings as you provided in the doc but filters are not working in my website. I checked in demo the filters are working with WooCommerce but I’m using custom post type (Products) not WooCommerce plugin.
Can you please check & suggest what I’m missing?
Hi CooloNL,
Thank you for choosing Filter Everything PRO.
Please send the link to the page with the problem. Also, please note that the plugin is working with the WP_Query, WooCoomerce uses product query to display all of the products, as long as you are using the query to display the products you can choose in the “And what to filter” correct query and everything will work.
Best Regards,
- Victor
Hi Victor, could you please send me an e-mail on robert@purplemedia.nl so I can share the details?
Hi CooloNL,
We have checked the issue and provided the info by mail.
Best Regards,
- Victor
I am using Full Site Editor (Gutenberg) with basic Template Twenty Twenty Three. Unfortunately the frontend of [fe_chips] is not nice (example: https://repekum.cz/stag/?product_cat=deodoranty&znacka=urtekram). Text is not aligned. I tried to solve with some custom CSS but I did not find a solution. Can you help me with solution to have wpc-filter-chip-name nicely aligned (centered)?
Hi richard_repetebox,
Please check this link to read about template overriding – https://filtereverything.pro/resources/templates-overriding/ you can add your needed styles right into the child template. Or use custom CSS for chips.
Best Regards,
- Victor
is there any documentation for this ? i am unable to setup on my website home , product pages
Hi donnas33,
Thank you for choosing Filter Everything PRO.
Yes, you can start from here – https://filtereverything.pro/resources/quickstart/ this is a quickstart guide on how to set up a filter set and display it.
Best Regards,
- Victor
Hello, for some reason the filters aren’t working on mobile. Only desktop. The filters show up, but nothing actually filters on mobile. Why is this?
Hi prydedesigns,
Please send us the link to the page with the issues so we can check it.
Best Regards,
- Victor
Hey Stepasyuk, I’ve got a strange situation where the plugin’s dynamic page title, content, and SEO description have stopped working. The setup was working perfectly, then just stopped. I have the site in a dev environment where I’ve deactivated all other plugins, set a default theme, and removed any custom code, but it still isn’t working. I’m seeing no errors in the console, debug.log, or error.log. I’ve tried debugging with `console.log` similar to the one below but getting nothing to help debug this. The environment is running PHP 8.0, WP 6.2.2, and FEP 1.7.14. I’ve tried downgrading the WP through the various version back to 5.9.5 and both downgrading and upgrading the PHP versions. I can’t share the URL in a public forum due to an NDA. How else can I debug this?
``` jQuery(document).on(‘ready’, function(){ console.log(‘Filter Everything Pro AJAX operation finished’); }); ```
Hi danmaby,
Please check the plugin status if it is locked or registered. If it is locked then you need to activate the plugin with the license key in order to make the SEO rules work again.
If this is not an issue you are facing, then please send the link to the screenshots via PM with more detailed info on the error.
Best Regards,
- Victor
Hi Victor
Thanks for the response. I’ve sent you a PM with further details.
Dan
Hi danmaby,
We have checked the site and sent the credentials form in the email.
Best Regards,
- Victor
Hey Victor
I’m not sure what you mean by “sent the credentials form in the email”. If this means you are requesting wp-admin credentials for the site, I have not received a form to submit them?
Thanks Dan
Hi Victor
The email had been sent to an alternative address I have with Envato. I’ve now completed the steps requested in the Google Doc to provide admin access.
Thanks Dan
Hi Dan,
We have checked the site and found that there was no issue. The solution is to enable indexing for search engines from the WP Admin Dashboard. Once this setting is adjusted, everything started functioning properly.
Best Regards,
- Victor
Thank you for reviewing this Victor. I hadn’t considered the global setting to prevent search engines from indexing the site might cause this. I appreciate your help.
Hi Dan,
Glad to hear that everything is working as it should.
Best Regards,
- Victor
Hello, I am having an issue with this plugin. There are 2 things I am trying to achieve. #1 is when someone clicks on the next page, I want it to scroll to the top of the products results rather than refresh and go to the top of the shop page. It doesn’t anchor link to the top of the products results right now, even with Ajax enabled. #2 is I would like all the filter categories to be collapsible and only opened like an accordion module when interacted with something like a drop down arrow for each category / filter. how can I do this?
Hi prydedesigns,
Thank you for choosing Filter Everything PRO.
1. There is an easy way to scroll the page to the needed container by adding to your filtering result page URLs and anchor that always scrolls to the needed container. All you need to do is to set an ID attribute on your posts container and in the function.php add the next code:
add_filter( 'wpc_filter_term_url', 'wpc_filters_url_ending', 20 );
function wpc_filters_url_ending( $url ){
return $url . '#mypostscontainer';
}
Instead of #mypostscontainer you should write the ID attribute that you added to your posts container.
2. Just turn on this option in the needed filter – https://prnt.sc/UHdZIjeFxKId to make it collapsable like an accordion module.
Best Regards,
- Victor
Hi there
How come, even if I have several pages, when I choose “Common WordPress Pages” I can only select the Homepage?
Hi Stadtluft1,
Common WordPress pages are just common pages like here – https://prnt.sc/lYsMuzjz75YN you can choose the home page, search page, shop page, etc. If you want to choose any other page you need to choose the pages + the needed page like here – https://prnt.sc/KDevD58DPwqR
Best Regards,
- Victor
can you help me with making the mobile collapse button centre on the page rather then align to the left
Hi x7mo,
Here is the screenshot of the needed element with the needed CSS – https://prnt.sc/05tEoAV1AoxO you can add it in your Additional CSS.
Best Regards,
- Victor
please can you give me the code to add to the additional css as I am not good at coding. thanks
Hi x7mo,
Sure, here is an example of the code:
.someClassesThatNeedToBeWrittenHere {
display: flex;
justify-content: center;
}
With the devs tools check what classes the button is using to apply the styles to the needed element instead of “someClassesThatNeedToBeWrittenHere ”. In the screenshot, it was provided with the code on the right side.
Best Regards,
- Victor
answer =
@media only screen and (max-width: 720px) { .wpc-filters-open-button-container.wpc-open-button-6753 { display: flex; justify-content: center; } }
use max-width as without it the button appears for non mobile use also
We are pleased to see that you were able to create the required custom CSS styles.
Best Regards,
- Victor
Hi. Does the plugin have an option to filter without changing the URL? I need to do everything on one page. Thanks for the answer.
Hi bajtek,
Thank you for choosing Filter Everything PRO.
Well, it is working on the page just the URL is the filter particles, there is an option to remove the URL and make it like in the free version by the GET parameter. To do so you need to place this in the functions.php
define('FLRT_PERMALINKS_ENABLED', false);
Best Regards,
- Victor
Please can you explain how I can set-up a filter to filter by prices range. I can’t see how this works. I have created a filter set on my site already and its working as such (includes brand, colour, number of lights) but also needs to include ‘Price Range’ > I just can’t see how this is achieved. Please can you let me know how to set up (using woocommerce ;)). Thanks in advance. A
Hi aashto19,
Please check this screenshot – https://prnt.sc/0K0SGqubri2I here you can see how to create a price range filter.
Best Regards,
- Victor
Thank you for such a quick response!! Another quick question (to hopefully save me some time): Is there a way to either use the filter create on multiple pages or clone filter sets > I want to ‘Apply filtering if page is:’ is 3 or 4 specific pages OR simply duplicate the same filter set (so I have multiple filters that are the same and I can apply to different pages). Thanks in advance.
There is no clone feature at the time, so you need to set up each Filter Set manually. But in future updates, we are planning to add a clone feature.
Best Regards,
- Victor
Okay, I’ll get busy – thanks again.
Sorry, final question (I promise!) – On the dropdown option is says ”- Select [ATTRIBUTE NAME] – ” > anyway to drop this so it just says the [ATTRIBUTE NAME] and not the surrounding text. It doesn’t need to say select for me…
You can do it by rewriting templates, here you can read more about it – https://filtereverything.pro/resources/templates-overriding/ choose the needed template and rewrite it to your needs.
Best Regards,
- Victor
Hi, may I know if it’s possible to filter by ‘New Arrivals’? Because I tried to create a new page with sidebar + woocommerce [recent_products] shortcode but the filter didn’t work with the shortcode separately, it only works on shop and category pages. Is there a workaround for this issue?
Hi kbxiankode,
Thank you for choosing Filter Everything PRO.
If the shortcode for new arrivals is not using WP_Query to display those products then the plugin won’t filter them as it is using the query. For example both the shop and category pages use query. Or how it didn’t work on that created page?
You can create a page for example “Test Shop” place your “New Arrivals” shortcode place our filter widget shortcode [fe_widget] and then create a filter set and place it on the “Test Shop” and in “What to filter” you should choose the correct query if there is none them it doesn’t use query.
Best Regards,
- Victor
Thanks, I managed to achieve what I want now, but I am not able to find the Price in the new filter set.
The price range slider should be added as a custom numeric field. If you are using WooCoomerce the default meta key for price is _price
Best Regards,
- Victor
Hi advanceduzer,
Thank you for choosing Filter Everything PRO.
If you are using AJAX to update the content of a section that contains the iframe, the event binding might be lost. After the AJAX update, the JavaScript event listeners that were responsible for loading the iframe content may no longer be active. Make sure to re-bind the event listeners after the AJAX update.
You can try to turn off the AJAX from the filters -> settings and try if it will show normally without it.
Best Regards,
- Victor
Hi, I purchased Filter Everything Pro and set it up on my computer desktop. It’s working well there. However, when I try to use it on my mobile device and select an item, the screen becomes transparent, displaying the product catalogue and the filter on top, which mixes them together.
In the settings, I chose “Special Pop-up Filters Widget for Mobile” and enabled the “Pop-up Filters” widget.
Could you please take a look at my web page to see what I mean? Here is the link: https://siuluspalvos.lt/siulai/How can I solve this issue? Thank you.
Hi vanickisa,
We have checked the site and something weird is going on there. Why there is a filter set at the bottom of the site with a loading icon – https://prnt.sc/191OWiDKbcSk After choosing any filter the mobile button is appearing, but everything is working well then suddenly after changing the product view (small icons) it becomes transparent… There are a lot of errors in the console. And for example, everything is working well – https://prnt.sc/yqe9zV0sEbeD most likely there are some CSS styling issues, a lot of issues because it is working differently depending on what you click on the site.
Best Regards,
- Victor
Hi Victor, I think I have fixed the issue that you mentioned, but I am still facing the same problem with transparency and mixing the page and filter together. Can you please check? Thank you.
Try to go to Filters -> Settings and turn on compatibility mode and test if it will work. The weird behavior happens when we scroll the page. If we do not scroll it everything is good, if we scroll it everything goes in the background and all your products go in the first place. Which is very weird.
Let use know if the compatibility mode helped.
Best Regards,
- Victor
Hi Victor, I did as you said Filters -> Settings and turn on compatibility mode and tested and still have the same issue. How I can send you screen shots of my setting maybe issue there? I cannot attached screenshots on this chat
Hi vanickisa,
You can send credentials to your /wp-admin following this document so we can check the issue.
Best Regards,
- Victor
already sent the credentials
Hi vanickisa,
We have checked the site and it seems that there is some custom styling applied to the body triggered by AJAX which you can see here – https://prnt.sc/fE2S4Jhivs2a if you remove it, everything is working great. The plugin doesn’t give any “position sticky” with its default styling.
Best Regards,
- Victor
何度もすいません。 Filter Everything Pro の 2 つの目のインストール先が不明になってしまいました。 無効化お願いできますでしょうか？
よろしくお願い致します。
Hi sei7,
Can you please use the English language, translator telling us that you lost your installation? You can download the plugin from this site with your account.
Best Regards,
- Victor
I understand. From next time, I will ask questions in English.
Hi sei7,
Thank you for understanding, but what was the issue?
Best Regards,
- Victor
I apologize again, Could you please deactivate the license on both sites?
Ah yes, sure without any problems. It was deactivated and just to give you idea where they were activated: “blancvert.com” and “member.blancvert.com/wordpress”
Best Regards,
- Victor
hi after ajax update filter no show iframe whith video , https://dev.gurnick.edu/alltestimonials/ ////////////*//////////// Item ID: 31634508 Item Purchase Code: 29472dc9-3518-4b16-a2ce-2d0746e9eaa2
Hi idorosh82,
Here is support for accounts who purchased the plugin, and if you already did it, please write your request from the account where you purchased it.
If you are working with the client and don’t have the ability to use that account, please ask the client to write here from his account where the plugin was purchased. To confirm that you are working together so we can provide support on the issues following the support policy.
Best Regards,
- Victor
Hi
My Category pages are marked as no index
For example: https://accessiblevisit.com/inventory/all-matches/city-barcelona/This page is marked as no index. is there a setting include the category page? I want do let google index these pages as well
Hi pmcooperation,
You need to create SEO rules for all of the cases that you need. Yes, it will take some time, but there is no other way, with one click to make it work. Here is more info about SEO rules – https://filtereverything.pro/resources/seo-rules/
Best Regards,
- Victor
Well i did that
https://prnt.sc/g4zrDD1pnfRq but still no index and blocked by robot txt https://ibb.co/zsMfvpvDid i something wrong? or?
Yes, you choose “without archive page” but you are uing archive page – https://prnt.sc/2mJf76EklUWm
Best Regards,
- Victor
If i set i ton any tag, nothing happens, still excluded
Hi pmcooperation,
We checked the site and created a test SEO rule. You can see it here – https://prnt.sc/U6SOl9umYVlu and if you choose any needs you will see it working as it should – https://prnt.sc/H6tWGGs2cbSp
Please explain, why is the shop page which is “inventory” redirected to the /all-matches/ category. This category is the same as your cities categories. It just removes proper functionality because this /all-matches/ should be added when you choose any City and it should display for example /London/ or any other city without /all-matches/ in the url, it should be like that to make everything work properly.
Best Regards,
- Victor
I dont know why it linked to //all-matches.
The only think what i know is, when i set the link to /inventory and visit this page, the (chips) reset button doesn’t work.
For example:
https://accessiblevisit.com/inventory/needs-wheelchair-accessible/Click reset button, nothing happens.
All the issues are because of this redirection. Maybe you made it in a .htaccess file or by some plugin. If someone was working on your site and setting everything up for you, just ask that person why it is redirecting to that category by default. This is out of the scope of support as it is not related to the plugin at all. So we cannot help here. You can only use custom fields for countries instead of using categories then it will work as it should at least.
Best Regards,
- Victor
Hi Victor Ive delete the redirection and the reset button works for now
the url is now https://accessiblevisit.com/inventory/ which is great.
I still see ’’noindex’ in the page source, blocked by robot.txt
https://ibb.co/p2221Vp url which is goint to be used https://accessiblevisit.com/inventoryHi pmcooperation,
Good job!
Now we set up one SEO rule and everything is working great. You need to set up other SEO rules following the example, right now you need to choose any city and any needs to see the SEO rule to apply, create more to only choose a city and only choose needs and etc that you need.
Best Regards,
- Victor
HI
The example on your screenshot has an option ‘any category’ i can’t find that one.
Yours: https://prnt.sc/U6SOl9umYVlu Mines: https://ibb.co/b6v16cb https://ibb.co/hKvSXngIt doesent need it anymore since there is noredirection. You can turn it on and off from the Filters -> Settings -> Indexed Filters
Best Regards,
- Victor
Hi Victor
i turned it on and off but still no index
For example: https://accessiblevisit.com/inventory/needs-shower-chair/country-belgium/<meta name=’robots’ content=’noindex, nofollow’ />
Hi Victor
See this recording. https://files.fm/u/s66mvnpc7When i want to add multiple ’’needs’’. i get an 404 (ive turned of the AJAX option for now to show you)
see recording for example
Hi pmcooperation,
First of all, you choose “AND” logic which we changed to “OR” because – «AND» means, that posts should belong to all selected terms at the same time. That’s why you get 404 as there is no such posts.
Second of all we added the SEO rule to work with countries as well, check the page – https://accessiblevisit.com/inventory/needs-wheelchair-accessible/city-antwerp/country-belgium/ now based on those two SEO rules you can create any other that you need.
Best Regards,
- Victor
Hi Victor
Thx for your help and patience.
I think i do understand Ive created some rules and they work
When i click on multiple needs, for example Belgium + Wheelchair accessible—> this works Belgium + Wheelchair accessible + antwerp—> this works Belgium + Wheelchair accessible + shower chair—> this works not (yet)
Does that mean that i have to make for every option a seperate rule? that means like 100 different rule?
Hi pmcooperation,
Multiple filter terms from the same filter are not allowed for the SEO rules. While it might seem like a helpful feature, it could inadvertently lead to negative consequences for your website’s SEO performance. Allowing multiple filter terms from one filter can potentially create duplicate content issues and dilute the relevance of your pages in search engine rankings. When search engines crawl and index your website, they aim to deliver the most relevant and unique content to users. By using multiple filter terms, similar content variations may appear, resulting in reduced visibility and rankings for your individual pages. That’s why it is best to use just one term from a filter for SEO purposes. Maybe in future updates, we will add the ability to choose as many terms as you need, for your own risk, but at the time it is working like that.
Best Regards,
- Victor
Alright thats clear
Another situation
When i am in my inventory and select my needs, it shows all hotels (for example 5 hotels)
But when i add another need, for example shower chair (which are 3) i still have als results 5 hotels. This should be 3 in the listing.
for example see recording https://files.fm/u/thnrszrmkat the previous filter was this fixed beceause i used the <AND> filter. but with the new filter, i get the 404.
PS:
When i try to add multiple needs ( the checkboxes) at my homepage. i get a 404
If i try one checkbox, its working
when i click muliple and then search, i get the 404
Here what was the issue, in your multiple filter sets there were different logic for needs filter, some had OR some had AND for the same page and it was causing the issue. We changed them all to the AND logic for the needs and it is working, at first, we thought that there are no items with both needs attributes.
Best Regards,
- Victor
hi Victor
Yes this looks better, this looks great actually. Thanks!
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