12032 comments found.
Please answer the ticket number #8372
Sorry for delay, sure it will be replied.
The saas module and all my system can i move to newsubdomain.domain.com ? i need install a wordpress direct in the .com, is possible this and work good the saas system in subdomain?
Hello,
Yes you can do it.
Polite Request: Your support has expired, kindly renew your support.
Renewing your support helps us to provide many good features and also provide continuous support to you.
Thank you
I want to renew my support, but first I want to ask if it is possible to link a stock with an imei, that is, if I have 10 cell phones each with their imei, and when 1 is sold, you can select the cell phone with the IMEI that is being sold .
Currently I only see that you can put the IMEI at the time of sale but as a note and the IMEI is never linked to the stock.
I have several modules including API and APP, for system support, which one am I supposed to renew? the SaaS? or the main product?
Hello,
You can use the Lot Number feature for IMEI management.
Renew for main product.
I do not receive replies on postman for users other than admin, and this error is declared by several people on code canyon thank you for doing the necessary your product and excellent I rate it 10/10 top quality but the support is really too bad to ask me to test something that does not work and I wait for days for a favorable response from you in order to solve the problem for me I count on you to find an effective Solution ticket num : 8685
As send your screenshot – it works fine for everyone but need to check the problem in your system.
Pre order questions 1. Does the system support bar code scanning? 2. From the demo I didn’t see option for balance, where I can input total payment and balance of the customer Thanks
Hello,
Sorry for the late reply.
1. Yes, it supports barcode scanning.
2. When you enter the total paid by customer it will automatically calculate the balance of the customer based on the invoice amount.
To let you know We have 4000+ customers worldwide, and many from Ghana successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
We are looking forward to seeing you use UltimatePOS.
Hello Maxwell
Did you check the above response replied 21 days ago?
As said above, UltimatePOS Provides you with most of the features required by you.
Also, we provide Lifetime FREE updates, so purchase once and get free updates.
We’re looking forward to seeing you use UltimatePOS, Let us know.
Please answer the ticket number 8770 , why it take so much time to answer ticket ?
Sorry for the delay happening, let us check and reply back to this.
will there be an ui update improving the user experience
Hello,
We’re checking what best can be done.
Polite Request: Your support has expired, kindly renew your support.
Renewing your support helps us to provide many good features and also provide continuous support to you.
Thank you
Hello, Saw the demo and very impressive. Couple of quick pre-sales questions. 1. Do you offer customer side user app to place the order. 2. Do you offer online web portal where user can check and place the order (not the CMS). 3. Do you allow product display and order acceptance via WhatsApp and other social media 4. Can you share the tested Thermal scanner and printer – Look forward for your answer and support.
in addition to the above one more important question is regarding SAS module. Let’s say way implement 10 clients can we add these 10 as tenant in the SAS super admin module ?
Hello,
Sorry for late reply.
1. We’ll create something for this in the future.
2. In CRM user can view all orders they’ve placed.
3. not as of now.
4. Any thermal line printer will work.
Please rephrase the questions regarding the tenant.
Thank you
Sure let me rephrase the question. Let’s say we go and purchase 10 different Ultimate POS which is installed in the same server with different sub-domain. Can we purchase extended version of SAS Ultimate POS and integrate in one single domain ? And manage all the 10 ?
Hello,
If all the 10 domains works from same codebase & same database then it will work.
pls help!!! we upgrade to latest version, it show
Fatal error: Declaration of Symfony\Component\Translation\TranslatorInterface::getLocale() must be compatible with Symfony\Contracts\Translation\LocaleAwareInterface::getLocale(): string in /home/xxxx.com/domains/pos.xxxx.com/public_html/vendor/symfony/translation/TranslatorInterface.php on line 69
in line 69 is “public function getLocale();”, may i know whats wrong on it…. anyone can help??
Hello,
The update is working 100% fine.
Polite Request: Your support has expired, kindly renew your support.
Renewing your support helps us to provide many good features and also provide continuous support to you.
After renew Please open a ticket in support with the complete details of this: Support link https://ultimatefosters.com/support/
Thank you
Sure, we understand it.
After renew Please open a ticket in support with the complete details of this: Support link https://ultimatefosters.com/support/
why you delete my post?
Please note you’re not allowed to share your personal information, doing that will leads to flagged comment.
And doing it multiple times will be reported in your profile.
Hello! Can someone guide me as to where the file regarding the user’s payment managment is found? I would like to add an option for the user to choose his bank payment option, but I can’t find the file that handles the invoice generation, and add the preferred bank number there. Thanks!
Hello,
What is your license code?
Where can I find it and should I post publicly?
I don’t see you’ve purchased UltimatePOS, kindly purchase so that you can know your license code directly.
Let us know if anu further questions.
I’ve just made a different account to comment here, as I’m working for the company. UltimatePOS is already purchased on the main account: dike@dike.gr, which I have access to. Please provide me with at least some instructions as to how I can verify that with you, since we have already purchsed the product. Thanks!
Hello
Please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
Hello Webd37
Did you check the above response?
As said above, UltimatePOS Provides most of the features.
Also, we provide Lifetime FREE updates, so purchase once and get free updates.
We’re looking forward to seeing you use UltimatePOS, Let us know.
ALERT: You have reached the maximum installation limit, purchase new license
While Upgrade error: Please check the Ticket #9051
I have been waiting for two weeks for you to fix the issue that I reported, but you have not done anything. You deleted my comments and told me to open a ticket, but I already did that. Why are you ignoring me? Do you have a problem with me? Please respond and resolve this as soon as possible.
It should already work, please check.
1.- Ultimate POS has the options to manage the delivery of orders. delivery personnel can access a panel and see the orders that have been assigned, they can request orders that still do not have a driver assigned within their zip code, the customer can see who is going to deliver their order and see where it comes from . 2. – Ultimate POS: does it have a mobile app for android and ios?
3.- I can print from a cell phone using a portable printer connected by bluetooth.
Hello,
1. Yes there is a shipment management feature in UltimatePOS. You can see the details by going to All Sales -> Edit Shipping.
2. Yes, UltimatePOS has Android mobile app.
3. It depends on your operating system, if laptop is connected to a Bluetooth printer then printing can be done.
To let you know We have 4000+ customers worldwide, and many from your country successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
We are looking forward to seeing you use UltimatePOS.
1.- Yes, but you must have a shipping department. where you have a supervisor and administrators where they are managing and assigning the shipments and the deliveries can access your control panel to see which orders have been assigned to you and complete the orders.
With a map included so that the delivery can visualize the trajectory of the order and indicate how long it will take.
2.- what is the name of the application in google play store?
3.- how the inventory works. I can add a product without assigning how much inventory is available. to do dropshipping.
Hello,
Sorry for late reply.
We can check and do something like this in future releases.
2. We provide whitelabel apk which can be renamed as you need them.
3. Yes you can allow selling even if there is no stocks.
For now we request to use the features it provides, if need urgently you can take customisation service for adding more features.
To let you know We have 4000+ customers worldwide, and many from your country successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
We are looking forward to seeing you use UltimatePOS.
Any update on this?
when you release new updates ? on your script you show its 13 june update but not any update release still
New version 5.1 released June 6, 2023
Polite Request: Your support has expired, kindly renew your support.
Renewing your support helps us to provide many good features and also provide continuous support to you.
Thank you
when we update its show 500 server error
and changelog? 5.1?
Hello,
Polite Request: Your support has expired, kindly renew your support.
Renewing your support helps us to provide many good features and also provide continuous support to you.
Thank you
only I want to ask where is your changelog?
Check documentation or products page everything is mentioned.
on business settings check box is not display, we cannot see which option is on and which is off. we appreciate your quick response
Hello,
It is working fine in demo, please check.
Polite Request: Your support has expired, kindly renew your support.
Renewing your support helps us to provide many good features and also provide continuous support to you.
Thank you
Sure, support will definetly check once you’ve renewed your support and open ticket.
What about Takeway or Dinner-IN option ? we still waiting for that.
Hello
You can define different type of service and use accordingly.
CAN YOU ASSISIT ME ON THIS Private Ticket #7918 AND HELP ME HOW I CAN PURCHASE THE SUPPORT
Hello,
Polite Request: Your support has expired, kindly renew your support.
Renewing your support helps us to provide many good features and also provide continuous support to you.
You can check details here: https://help.market.envato.com/hc/en-us/articles/205923460-Purchasing-Supported-and-Unsupported-Items
Thank you
this ticket regarding perfect support
I HAVE PURCHASED SUPPOERT CAN I GET HELP?
All tickets will be replied.
still not up to date
I have a pre-sale question regarding API Module. I want to connect my shopify store with Ultimate POS. The API module is managing my shopify sales and order status.Its fine.
But one of my major concerns is that when I update my order status on shopify admin, API module update order statuses on my courier company at same time? and when courier company update order status to their website, my POS and website will be updated as well.
Hello Magnum,
With customisation code this can be done.
To let you know We have 4000+ customers worldwide, and many from Pakistan successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
We are looking forward to seeing you use UltimatePOS.
Will you be releasing the mobile app to the POS
Hello,
There is already a mobile app: https://ultimatefosters.com/product/ultimatepos-mobile-app/let us know if any further questions.
hello dear
1- i want ask if i can add custom payment button in pos screen
u have cash / multipayment /....
if i want add custom payment button its possible example ( voucher or coupon or any name )
2 – if i install it in localhost offline and in future if i need to change to online host its possible ? regards
3- for add product .. why there is not option for service product.. there is only 3 types ( single / v / combo).
4- if I install it on locahost and pc contacted with Internet.. I can send notifications or sms for the customer?
5- u have templet for terminal print ?
Hello
1. For that need to change the code.
2. Yes possible.
3. For service just disable the stock mamagement/
4. Yes
5. Yes
Further, Please open a ticket in support with the complete details of, Support link https://ultimatefosters.com/support/
Good day!
Thank you.
Can we use multiple currencies for sale?
Use case : store in UK using GBP & EURO
At time of customer creation Admin configure currency that will be used for all the sale transaction.
so base currency will be GBP but some customer sale can be made in Euro which ultimately will be converted in to main currency.
But all invoices for euro client will be in euros. -invoice -ledger -credit note etc
Hello,
One business can have 1 currency, but different businesses can have different currency. Most of the times currency is 1 for one business.
To let you know We have 4000+ customers worldwide, and many from India successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
We are looking forward to seeing you use UltimatePOS.
Hello Vasu
Did you check the above response?
Also, we provide Lifetime FREE updates, so purchase once and get free updates.
We’re looking forward to seeing you use UltimatePOS, Let us know.
Does is has a customer and suppliers login or dashboard ? where customer and supplier can check all their purchases and sale?
Yes, with CRM module customer & suppliers can login to see all details.
Good Day
I have been going through your POS software for weeks to see if it suits my needs and I have to commend you on a job well done, Its def a home run for a SME.
However, the allocations in the supplier ledger needs to be polished a bit. At the current moment when you create a purchase return the amount is deducted from the “Total Due” Which is correct, until it is processed and you add a payment or process the return, then it deducts this amount from “Total Paid” instead of deducting it from “Total Due”
When a supplier sends you a credit note for a product returned, the amount credited is typically deducted from your total due to the supplier’s ledger. This means that the credit note will reduce the amount you owe to the supplier, rather than reducing the amount you have already paid.
The calculations & allocations of Credits or Purchase Returns is LITTERALLY the only thing that is preventing me from Purchasing your software
Some suppliers passes a Store Credit rather than refunds.
Hello,
Thank you so much for your suggestion, sure we’‘ll check what best can be done to further polish the application.
To let you know We have 4000+ customers worldwide successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
We are looking forward to seeing you use UltimatePOS.
Hello Flare
Did you check the above response?
As said above, UltimatePOS Provides you with most of the features required by you.
Also, we provide Lifetime FREE updates, so purchase once and get free updates.
We’re looking forward to seeing you use UltimatePOS, Let us know.
