Thank you for your question! Unfortunately, Dropbox only supports direct uploads of files smaller than 250MB to their cloud. Larger files have to go through your web server and are subject to your server’s upload limits. So if these files are causing problems, we probably need to check what is happening on the server itself. Feel free to open a support ticket using the link below so we can have a closer look!

- Floris

It’s not just you, I can reproduce this problem! Thanks for letting me know. If you submit a support ticket using the link below, I can send you the updated plugin version right away!

- Floris

Hey Floris,

I hope you’re doing well. Could you confirm if you’ve received our email since it’s been near another week and we haven’t heard anything back yet.

Even though our email was whitelisted, could you confirm if you still didn’t get the email or something else happened ..? Should we contact you using a different email?

We are currently working with a programmer and are waiting for you to confirm a few things before we can go ahead so please get back to us when you can if possible.

Best wishes

Hello Floris,

This is to notify you that the issue was not resolved and we have sent you more info via email in case our replies didn’t get through again .. We are in the process of updating our website and so this is somewhat of a pressing matter to us.

Thank you.

I have received your updates and I will follow up via your ticket.

- Floris

Box (API) does support tags properly and you can indeed search by tags. So although that plugin doesn’t have a filter for tags, you can e.g. add some buttons for your tags and let the module search for those tags when you click on them. I can provide you with a code example if needed.

- Floris

Ok great so it could be possible with your Box plugin ? I am really interested. Yes, I would appreciate to have a code example.

Feel free to create a support ticket via the link below so I can help you further!

- Floris

Definitely, just check the ‘Layout’ tab in the module configuration for your module. You can disable the date via the ‘Show last modified date’ setting.

- Floris

Thanks for your question!

The plugin indeed checks if the cURL library can set up a TLS 1.2+ connection by simply checking the availability of the PHP constant CURL_SSLVERSION_TLSv1_2 (which became available in version 7.34.0 of the cURL library).

If your server can use TLS1.2+ connections but for some reason the constant isn’t defined in your PHP package, please add the following code to your wp-config.php file:

if (!defined('CURL_SSLVERSION_TLSv1_2')) {
    define('CURL_SSLVERSION_TLSv1_2', 6);
}

Does that already fix the issue for you? If not, could you perhaps create a support ticket via the link below so I can have a closer look at it?

- Floris

Thanks for coming back that fast. But meanwhile I have figured out the problem. Your plugin is not compatible with the Redis Object Cache (Redis Plugin). After deactivating the Redis Plugin everything went back to work. But now I am missing the Object Cache for this site, any ida

I am using the Redis Object Cache plugin on my demo site as well which runs without problems. Are you referring to the same plugin? Flushing the cache doesn’t resolve the problem for you? If that is the case, I will gladly investigate this for you.

- Floris

Floris, thx. Now it’s also running on my site. I guess it was a problem with the sites own or with the redis chache. I will have an eye on it.

Thanks for your question!

If you use the Out-of-the-Box modules (e.g. the File Browser module) to display your files on Dropbox on your site, it will always display the latest version of your files.

If you add a download link to a file on Dropbox, that link will point to this specific file. If you overwrite that file with a new version, the link will just point to that new version. However, if you delete the file on Dropbox and place a new file with the same name, the link will not longer work.

I hope this answers your question!

- Floris

Thanks very much!!

.

Thanks for your question! That actually isn’t possible in the Out-of-the-Box as you currently only select a single video or a complete folder indeed.It is on the to-do list to allows the selection of multiple items as well, so hopefully this will be added in a future version!

- Floris

Thanks for your question. Instructions how to use the WooCommerce download integration for the Out-of-the-Box plugin can be found in the online documentation and this video: https://vimeo.com/645168817.

The download integration is set per WooCommerce Product, so it isn’t possible to do this in bulk for all your products.

The Out-of-the-Box modules (e.g. the File Browser module) can be set to a specific folder on your Dropbox. So you can indeed only give access to a specific folder on your Dropbox to your users. Please note that this is a different functionality than the WooCommerce download integration.

- Floris

Hello again, if it is impossible to do it in bulk, sorry to say but this plugin is usefull for me. I won’t use it on my website because it is impossible. I am looking for a plugin that automatically will upload the file the user uploads and adds it to WooCommerce order, and from there to upload it to drobox, but all this in bulk automatically.

Can I cancel the order and have a refund as I won’t use this plugin. It’s not for my project.

Thanks

The plugin also offers the WooCommerce upload integration (where a customer add files to their order). See the documentation and https://vimeo.com/645168886. Files will directly be uploaded to an upload location on Dropbox as you configure in your WooCommerce Product. So the files will not be stored on your server.

You can request a refund as explained in the Envato FAQ: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- . Please keep in mind that only requests that are in accordance with the Envato Market Refund Rules are eligible for a refund.

- Floris

I have submitted the ticket today on 1st nov. i need that fixup as soon as.

I have just received your support ticket and I will get back to you via that channel!

- Floris

Yes i saw your reply and now that issue is fixed. I can see my gallery in website pages now. thanks.

Thanks for reporting that, I will make sure that the version number is updated in the next release.

The version you download here via CodeCanyon is indeed the latest one available. There was a very minor fix that was added later on, without updating the version number in the plugin itself. My bad!

- Floris

No prbl. I was just wondering

Thanks for your question. What you are looking for is indeed not possible with the Out-of-the-Box plugin itself. So you will need some kind of lead plugin that points the user to the Out-of-the-Box module after receiving their details.That could be a form plugin with a submit redirect to a page with the Out-of-the-Box plugin or perhaps a plugin like https://wordpress.org/plugins/before-and-after/ (I haven’t tested that plugin!).

- Floris

Yes, I am still fully actively supporting this plugin! Not that many questions/issues about the plugin is good in this case, I guess .

I am currently working on version 2.0 of the Out-of-the-Box plugin will be released this month.

I hope this answers your question! Feel free to test the plugin on both Front-End and Back-End via the demo website in the link below. And if you have further questions, feel free to open a support ticket and I will do my best to help you out.

- Floris

Thanks so much for responding. Your plugin looks great.

Please let me know what I can do or get to make it go faster or more optimized for sharing multiple files.

Thanks for your question! I am not sure if you are referring to the download speed of the plugin or the speed of loading e.g. a filelist via the plugins module. If you want to share some more details, feel free to create a support ticket via the link below so I can have a closer look at it.

- Floris

Yes, the File Browser module of Out-of-the-Box will automatically show the content of a by you selected folder in Dropbox directly on your WordPress page or post. If you add/delete documents on your Dropbox, the change will automatically become visible on your site within a couple of minutes, and you can always get the latest updates immediately by pressing the refresh button in the module.

I hope that answers your question! Feel free to test the plugin on both Front-End and Back-End via the demo website in the link below.

- Floris

Hi, the plugin is excellent, I started using in my website.

Is there any way to add the possibility to use the “microsoft office” view for DOCS or EXCEL instead of the Dropbox View?

I was using this plugin https://codecanyon.net/item/embed-any-document-plus-wordpress-plugin/ that offers Google Docs Viewer Microsoft Office Online Dropbox

Thanks, Francisco

Interesting, Francisco! I wasn’t aware that the Office previewer now does support external content, so I will definitely implement this previewer for Office files in the Out-of-the-Box plugin as well. If the user isn’t allowed to download the file, but only to preview it, the plugin will still show the PDF version.

If you need this implementation straight away, just send me a support ticket via the link below and I can provide it to you when ready.

- Floris

Yes, you can use the plugin to upload content to the cloud. For Dropbox you can use the Out-of-the-Box plugin, and for OneDrive/SharePoint you can use the Share-one-Drive plugin.

You can e.g. add an Upload Box module to your site and select the upload location on your cloud account. You can also select who or which role should be able to upload content via this module.

Please note that the plugin also offers the ‘Private Folders’ feature, which gives each user their ‘own’ folder on your account. So you can for instance use that to let users upload content into their own folder in your upload location.

I hope that answers your question and feel free to test the plugin on both Front-End and Back-End via the demo website in the link below!

- Floris

Yes, that is perfectly possible with the Private Folders feature of the plugin (documentation). This feature allows you to link each user to their ‘own’ folder on your Dropbox. You basically add a single Out-of-the-Box module with the Private Folders feature enabled on (e.g.) a portal page and the Out-of-the-Box plugin will make sure that each user will only have access to their own folder via this module.

The Private Folders feature has to methods: ‘manual’ and ‘automatic’. This are basically two separate mechanisms which cannot be combined together in the same shortcode/module.

Manual mode (video) In this mode you manually link your user to an already existing folder on your Dropbox. You simply link your existing users via the [Out-of-the-Box] -> [Link Private Folders] menu. An user can only be linked to a single folder, and all shortcodes using the Private Folders in the manual mode will thus link to this folder.

Automatic mode (video) In this mode, you select a top folder where the Private Folders of your users will be created and the plugin will automatically link the user to his own private folder based on a specific ‘name template’ that is set in the module. By default it will create folder named like <<username>> (<<email>>). Each shortcode using the Private Folders in the auto mode can point to a different location.

Automatically linked users will not show up in the list of manually linked users as they have a different mechanism, are fully dynamic and are used for different solutions.

I hope that answer your question! If you have any questions regarding the configuration of this setting, just create a support ticket via the link below and I will do my best to help you out!

- Floris

Thank you Floris. I purchased the plugin, installed it and configured it in minutes. And it worked like a charm! Keep up the good work.