Read this before creating a new support ticket

1. Make sure you have the latest version installed. The plugin you downloaded via CodeCanyon isn’t always the last version. Use the auto-updater of the plugin to download the latest version or grab your latest package here.
2. Check the FAQ on this website and the comment section of the plugin for similar questions.

What should you include in your ticket:

• Always insert your purchase code for non-presale questions.
• Give a clear description of the problem and how I can reproduce it.
• Add a link to the page where you are having troubles.

To speed things up:

• Provide a temporarily(!) WP admin login when you encounter bugs or need help to integrate the plugin in your website.
• Add your WordPress Debug Log if you are encountering unexpected issues with the plugin.