1515 comments found.
Hi , is the regular license fee is life time or yearly basis. Also, please the Extended Support module Can you explain fees related period mechanism
Hello, lifetime updates, yearly support.
tks,
Auction products doesnt appear on front-end, using the Elementor Auction widget
Hello, please open ticket here https://wpgenie.org/support/ and we will take a look.
Not sure where to send a bug report, but looks like in the latest version of the plugin (+ latest WP, + PHP 
two shortcodes are crashing everything. woocommerce_simple_auctions_my_auctions
/plugins/woocommerce-simple-auctions/classes/class-wc-simple-auctions-shortcodes.php on line 306
(Uncaught TypeError: implode(): Argument #2 ($array) must be of type ?array, bool given in)
Hi, which version of PHP exactly?
8.0
Shortcodes: //[woocommerce_simple_auctions_my_auctions] //[won_auctions] without the comment obviously
Hi, plugin works fine with most recent php 8.0 so please make sure to download latest version.
Hi! can an auction have multiple winners? like can an auction have more than one of the item? thank you!
Hello, no, 1 auction is for 1 item and it will be won by 1 user. We have addon for sealed auctions for multiple winners, but I dont think this is something that would work for this use case.
Hi!! why the bid increase or decrease buttons are not working? Am i failing at configuration?
Hello, for support you need to purchase item and open ticket here https://wpgenie.org/support/
Hello. I have two questions: 1. Is there a possibility of creating penny auctions? 2. If possible, how is it done so that they can buy the credits so that they can participate in the bidding for pennies?
Hola. Tengo dos dudas: 1. Hay posibilidad de crear subastas a centavo? 2. De ser posible, como se hace para que puedan comprar los créditos para que puedan participar por las pujas a centavos?
do you offer add-on development ?
Hi, yes, please contact us via info@wpgenie.org
has the latest bids placed elementor widget been added to the plugin?
the latest bids widget does not display at all?
i paid 100 dollar to have a custom widget created and it’s not working.
Hello, can you please open ticket here https://wpgenie.org/support/ and we will check this.
Just a quick question regarding this integration. If we setup an auction for users to bid on, can we only invite specific users to bid on that auction and nobody else? For example. We only want to give 3 specific vendors the ability to bid on a job etc etc. While we might have another auction setup that we only three entirely different vendors to bid on and that’s it.
Please advise.
Hi, yes, you can create private auction with password.
Hi there! I am interested in buying this theme. 1.Can a regular signed up user / customer place a product for auction without the admin user placing or verifying that product for them? 2.If not, is there a plugin you can suggest to fulfil this purpose?
Hello, see FAQ item no 5 https://wpgenie.org/woocommerce-simple-auctions/documentation/#faq
I have some questions please.
Does the Plugin have an inbuilt wallet where user can fund/deposit some funds in their wallet to use for bidding?
Does your plugin have the option where users can use their wallet balance to bid on every item?
Does your plugin allow users to list their items then admin approve the item with a fee deducted from their wallet balance?
I’m looking for an auction plugin/script that allows users to fund their ewallet then use it to be bidding for an item. the funds will be converted to credit/point. the highest user who bids several times with the highest points will win the auction offer.
Do you have anything of such or can you build one?
thanks
Hello, no but it can work with TeraWallet.
When someone wins, if they didn’t get an email, or lost their winning bid email, How can I send them a new email to make payment? or how can they pay?
Hi, first install some plugin like Postman SMTP where you can log outgoing emails and set SMTP for email delivery.
Please check FAQ item no 54 https://wpgenie.org/woocommerce-simple-auctions/documentation/#faq
Your Elementor tutorial is missing. Is it possible to insert the CountDown into my a custom Elementor Product Page Template, either via shortcode or via widget? Any tutorials or docs with details on how this would work?
I could not find mention to countDown shortcode on your Shortcode section of your documentation page (https://wpgenie.org/woocommerce-simple-auctions/documentation/).
Hi, in order to get support you need to purchase plugin and then you need to open ticket here https://wpgenie.org/support/
I’m asking this to check if your product satisfies my needs before buying, specially because there is no return policy in place. Needing to pay for the possibilty of asking about features is insane.
Specially when you say you have a Tutorial that is gone from your docs
Hi, yes it is possible to insert countdown timer block from Elementor on single auction page.
how can i hide the time left text?
Hello, you can remove it from template or use CSS to hide it.
how can i manage to show the countdown on the shop grid
Hello, can you please open ticket here https://wpgenie.org/support/ and we will explain.
Hi, on your demo, design is not very beautfull 
Hello, I just wanted to ask if there is a known bug for auction bid increase/decrease buttons that doesn’t work. We are able to type in a bid in the field but +- is inactive for all users logged in or out. Any common solution to this please?
Hello, no, there is no common solution. This is caused by broken JS and you need to check what is causing that.
Hi, Thanks for this.
I have another question. Please kindly let me know about proxy bidding.
We have set in admin settings to enable proxy in default but it doenst work. The proxy works only if vendor enable it when publishing the auction.
Is there anything else to do to have all auctions set as proxy in default by admin.
We want to remove vendor setting for this from auction edit page because it is not needed if admin set proxy in default. We kept it for now.
Any advice would be very apraciated.
Maciej
Hello, please open support ticket here https://wpgenie.org/support/
With the auction winners report, is it possible to include a column for ‘payment’ status – i.e. whether or not the order for the winning bid has been processed?
Hi, yes, but this has to be custom coded. Please open ticket.
I have added my own code to the function that creates the report and csv to show payment status, but it would be nice if it was part of the plugin’s own functionality – then I wouldn’t have to worry about plugin updates
If you want you can send us code, we can check it and create addon for WSA which extends it with these features. So users who need that feature would just activate that plugin with extension and would not have to worry about updates.
With over 7000 sales I would imagine that there is a users group or forum maybe on Facebook where information and work around can be addressesd?
Hello!
I have realized that you can pick an auction starting date that is in the past. How can I prevent past dates from being unavailable?
Thank you and waiting for your response.
Hello, yes this is possible but with custom coding. And it should not be problem since default date for datepicker is now timestamp. Please open ticket here https://wpgenie.org/support
having now looked around at various options and themes that use the wp simple auctions would it be fair to say that any that use your plugin will not be able to allow a relist time of less than an hour? If you remember I want 10 minutes
Hi, yes, minimal relist time between end and relist is 1 hour.
