Hi guys, could you elaborate more on this “Manual Subscription Renewal using any WooCommerce supported Payment Gateway”. I will be using a gateway that allows recurring payment.

1) Can this plugin give the instruction to my gateway to charge automatically?

2) Manual means one-by-one or can it be in bulk? So imagine a have 150 member in a “Silver Plan”. Can I click a button to charge all of them at once?

Thank you

Can this add a user role during the subscription period?

Hi Support,

This plugin is a good plugin.

But can I highly suggest your team to create the functionality of updating quantity or removal of a particular product in an order subscription? Currently there is no way to change the quantity or remove one of the products in an ongoing order subscription, which i think is a big problem.

If customer no longer wants a particular product in a basket of products in an order subscription, he or she will have to cancel the entire order subscription and sign up a revised order subscription from scratch, which is really troublesome and not user-friendly. Few of my customers told me it is this issue that make them not use subscription. As its not flexible enough.

It will be a perfect plugin if you are able to add that functionality.

Thank you.

Is it also possible to have a subscription for a number of items, or only a time-period.

Can customer change back to automatic payment mode in their my-account page after they have changed to manual payment mode? I can’t find any button that does that.

Hi,

Can the purchaser change only the payment cycle for the purchased subscription service?

for example Change the payment for regular magazine from monthly payment to annual payment

Thanks Regards,

Hi Support, can you help me answer two questions? Thank you.

1. Does sumo subscription integrate with any affiliate program/manager plugin? Meaning to say for every renewal of subscription, our affiliate will be able get a certain percentage of income from the renewal sales, as the customer was originally referred by that affiliate.

2. Can I use only the “WooCommerce – Stripe” for renewal payment of subscription? Or must I integrate with “SUMO Subscription – Paypal Reference Transactions” as well? What is the difference between the two? Any pros and cons? What is the recommendation?

Hi

I raised ticket, it is cumbersome thing to add a ticket in your system.

I also found few more bugs such as, if I save messages then it doesn’t save at one go. and it resets to default messages when I hit save. it is serious bug please resolve it and release new version.

Also, how do I enable checked in option signup? as I want my customers to buy signup as most of the users are going to be guest.

Hi, right now i test you plugin. my question is how to disable email from woocommerce (Processing order ) when user start to subscribe free trial?

Hi, is the customer able to set the subscription period? (Say, near the add to cart button, in the single product page)

hello I want to take the plungin subscription. question is it compatible with shop the look? . if yes can I put a simple subscription product example 10€/month plus 30€ as the main product of shop the look, and add complementary products for sale in chops the look that the customer will add to his basket

and therefore in his basket he will have: the simple product 10/month + 30 fees more product x 10 € more product y 20€

total in basket 70€ then 10€ / month here it is possible I order both plugins

and last question, are your two plugins compatible with the Blocksy theme (because depending on the plugin you know that sometimes the quantity keys for example do not always work, is this compatible? if you don’t know if I order and it’s not compatible without code (I don’t want a code) can I get a refund from the two plugins?

- Is Sumo-Subscriptions compatible with WCFM Marketplace? https://wordpress.org/plugins/wc-multivendor-marketplace/ - Does Sumo-Subscriptions automatic renewals work with WCFM included Stipe-split-payments add-on? https://docs.wclovers.com/vendor-payment/#stripe-split-pay

With the PayPal Standard plugin going away, will you be updating your plugin to work with the new PayPal plugin for Woocommerce?

Presale question: How does an admin create a subscription order and assign it to a customer? Is there a help page that describes this process?

If purchased, I would need to migrate a number of subscriptions over to the new plugin, which I’ve seen you say is possible via manual order creation. But I could not see how to do it in the demo.

We have simple monthly recurring payments that do not suspend, pause, or expire. How do I set it so automatic email notices are only sent (1) after payment received “Processing”, or (2) payment not received “Overdue Reminder”? I do NOT want to send automatic emails for “Payment Reminder”, “Suspend Reminder”, or “Expiry Reminder” – as this sends too many emails to our customers which will only confuse them and make more work for me.

If I set it so: Send Overdue Reminder Email = 0,5,10 day(s) after due date I assume, if payment is SKIPPED, SUMO tries again twice (after 5 days, then after 10 days) which will give my customers time to update card or add sufficient funds.

Is this possible, when a payment is MISSED (after 3 tries), we can automatically add that amount when collecting next month?

Maybe allowing us to add -1 (negative 1) to disable emails – would this work?

Send Manual Payment Reminder Email = -1 day(s) before due date

Send Automatic Payment Reminder Email = -1 day(s) before due date

Send Overdue Reminder Email = 0,5,10 day(s) after due date

Send Suspend Reminder Email = -1 day(s) after due date

Send Expiry Reminder Email = -1 day(s) before expiry date

hi, right now i tested your plugin. if possible to change Renewal frequency to minutes? because i need to test it immediately.

Hi, do you think it’s possible to charge the recurring payment in a currency that is an index? It’s an index that varies everyday (although the payment will be every month on a certain date), E.g, month 1 will be $1, month 2 $1.05. The amount could be modified manually or, even better, automatically (as there are API’s that update this value). Are you available for this custom development if it’s necessary? Thank you

Are subscription payments managed in your plugin on my website – or are the payments managed by Stripe? I’m hoping your plugin will manage the payments and save me the 0.5% transaction fee charged by Stripe for subscriptions / recurring payments.

Hello,

Presale Question:

I went through admin but I couldn’t find a place where I can set up a prcing table.

I would like to have the Pricing table for two different products with the Duration frequency. 3,6,9,12 months. If they buy for more months they get more benefit.

Can please suggest how can we achieve this?

When purchasing a product with a subscription. WooCommerce generates two email invoices, the standard “Product Invoice” and a second “Subscription” invoice. How can I deactivate the standard?