140 comments found.
I purchased it, and i add Sendinblue API, but how i can choose list to be updated in sendinblue?
Hello there,
Thank you for writing to us. Once you setup the Sendinblue, you choose the list to which the subscribers should be subscribed too in the general settings of the form. Please check the screenshot below for an easy reference.
https://prnt.sc/FkKLCXRfzg6cPlease let us know if you meant something else.
Regards, WP Shuffle
Looks bug in your system, send in blue disabled after connected!
Ignore, fixed
in how many sites can i use this plugin?
Hello there,
Thank you for writing to us. You can use the plugin in only one site.
Regards, WP Shuffle
Hello, before buying this theme, I have a question or request. Is it possible to prevent Download to come direct to the the local storage of a device. I mean can it also allows the Downloaded file only to be saved in the local server whereby it can be played offline like for for boomplay or APPL. Thanks
Hello there,
Thank you for writing to us. Unfortunately that is not possible with our plugin.
Regards, WP Shuffle
Hello, the sendiblue list appear in the settings but Not in the form subscribes setting, even after disable and enable the plugin as well as disconnect snd reconnect the Api Sendiblue.
I already send you my problem via contact form still no response.
Could you please help us. Thank you.
Hello there,
Thank you for writing to us. We had received your email around 9 days ago and we had already replied the email 8 days ago. Please check the screenshot below of our email reply.
https://prnt.sc/h-txuW5SDD4LRegards, WP Shuffle
Hi, thank you very much for your answer. I tested your solution it is ok the list appear after saved the renew sendiblue list.
I did not receive the email response even in my spam box…i do not know why.
But thanks for your solution !
Best regards
Hi, I tested the subscription form and the error message keeps popping out. How can I fix this? You can test it here – https://thinkwise.education/free-printables/
Hello there,
Thank you for writing to us. The error message might show up if our plugin is unable to send the email. Can you please check in the email settings of our plugin if all the necessary values are filled there, specially From Name and From Email.
https://prnt.sc/hz2nTwMPo7QIRegards, WP Shuffle
Hi, thank you for your reply. Yes I did fill up all the required email settings. I tried email address thinkwise@rite.education, it doesn’t work. And then I tried noreply@rite.education, also doesn’t work. What should I do? Thank you.
Hello there,
Thank you for your reply. Can you please check once by deactivating and reactivating the plugin? If it still doesn’t work then can you please send us your site temporary login details from the private contact form available in the link below so that we can check directly on your site?
https://codecanyon.net/user/wpshuffle#contactRegards, WP Shuffle
I’ve tried deactivating and reactivating it. Still doesn’t work. I’ve sent over the login details in the form you provided. Thank you for your help.
Thank you for your email. We have replied back in the same email.
Regards, WP Shuffle
I checked your demo everything is easy to understand and easy to use, But I think you should add more features in it. You guys have developed this plugin around 3 years ago but even you did not add a fields like contact number and address. This are some basic essentials after email and name. You should give more focus on it because half of the world still uses contact number. In india or Nepal people are still using SMS Marketing instead of Email Marketing. Hope you get my point. Thank you
Regards Abhishek Agrahari
Hello Abhisek,
Thank you very much for your concerns and suggestion regarding our plugin. We had just released the major update few months ago in which we have added the functionality to add additional fields in the form with which you have surely now add contact numbers or any desired fields. Please check the screenshot below for the reference of available fields.
https://prnt.sc/vJARpfuc-IumRegards, WP Shuffle
Pre-purchase question: I use Mailster as my email system, which works like Mailchimp.
So, If I didn’t use Mailchimp, etc. Where are the email addresses located?
Hello there,
Thank you for writing to us. Our plugin stores the subscribers on our own database table which you can view in the backend whether you use the third party service or not.
Regards, WP Shuffle
Great news, and that’s mean I can extract the emails as CSV file and upload it to my service.
OK, I will make the purchase later today.
Thank you.
Yes you can export them to CSV
Regards WP Shuffle
Hello, We are having issues trying to use the shortcode in HTML email that gets sent out. We are adding the shortcode to the href but it is breaking the code. I have sent a support ticket with the images. Does this plugin not support that?
Hello there,
Thank you for writing to us. We are checking the email and will get back to you shortly on this.
Regards, WP Shuffle
Hello, This plugin suddenly stopped working it was working fine before. For example, I have freebies for people to download in exchange for their email but recently once they put their email and name and click submit, it continues to load forever and never submits the request.
Please take a look here: https://shop.wplifestyle.com/freebies/
Hello there,
Thank you for writing to us. We just checked in the provided link. Our plugin uses WP admin ajax to submit the form and process the subscription but your site is not returning any response on ajax request due to which the form is freezing in the loading screen. Did you do any changes lately in the server regarding ajax requests or installed any other plugins related with cache or security?
To verify this, can you please check once by deactivating all other plugins and switch the theme to default WP themes such as twenty sixteen and let us know the result afterwards.
Regards, WP Shuffle
Hello,
Thank you for your help, it was SMTP plugin causing the issue, it’s fixed now and it is working fine.
Thank you for letting us know. Please let us know if you need any further assistance in the future.
And if you really liked our plugin and support service then please give us a review from the link below.
https://codecanyon.net/downloadsRegards, WP Shuffle
Hi there, love the potential of your plugin, but it isn’t actually locking the content for me. See example https://vanityprojects.com/3-questions-your-website-needs-to-answer-if-you-want-to-attract-your-ideal-clients/. I can turn on hard or soft lock, but it just shows the rest of the article beneath the form regardless. Any suggestions what I can do?
Hello there,
Thank you for writing to us. We think you have mistakenly commented on our different plugin’s comment channel. This is our plugin named “Subscribe to Download” and your issue might be related with our another plugin named “Subscribe to Unlock”
If it is related with our another plugin “Subscribe to Unlock” then are you using free version or pro version? We checked in the provided link but couldn’t find our plugin installed. Can you please provide us the link where you have installed our plugin so that we can inspect the issue?
Regards, WP Shuffle
Hi do we buy this or the other same plugin? https://codecanyon.net/item/subscribe-to-unlock-opt-in-content-locker-wordpress-plugin/24210892
Hello there,
Thank you for writing to us. Both are different plugins. Subscribe to download is the plugin where you can offer free downloadable files in return with subscription and Subscribe to unlock is the plugin where you can lock the specific content in the site which can be unlocked after subscription.
Regards, WP Shuffle
How can i upload the pro Version in wordpress?
Hello there,
Thank you for writing to us. Please check our detailed documentation where we have explained the steps to install the plugin.
https://wpshuffle.com/wordpress-documentations/subscribe-to-download/Regards, WP Shuffle
Is this only subscribe to download or can I sell memberships with recurring billing without anything to download? I want to sell membership to access my cloud software.
Hello there,
Thank you for writing to us. Our plugin currently can only be used to offer the users some files to download in return of their subscriptions.
Regards, WP Shuffle
Hi! I´m about buying your plugin because I need to solve this: I have a website with several “download buttons” (there are 10 buttons now and growing). Each one trigger a popup form (the same form for each one), and once the user click “send”, he/she receives an email with a download link that must be different for each button. Is it possible to manage this with your plugin? Thanks!
Hello there,
Thank you for writing to us. Yes that is possible with our plugin. Our plugin has unlimited forms so you can need to create a different form for different download button.
Regards, WP Shuffle
Thank you! Two more questions:
1.I am using DIVI THEME. Is It suitable with your plugin or have you observed any mismatch?
2. Does the plugin contain a visual builder?
Thank you again!
Hello there,
Thank you for your reply. Here are your replies.
1. Our plugin uses the shortcode functionality to display the form and as long as you can add our plugin’s shortcode, our plugin shall run with any visual builders and we haven’t been informed of any inconsistencies yet.
2. No our plugin doesn’t contain the visual builder but our plugin itself has the easy to use user interface to configure the form settings and other settings.
Regards,
WP Shuffle
Hello dear Wp Shuffle,
Our company is using your plugin. Please see our questions:
1) When you subscribe for download (we have instant download ON), there is no updates in subscribers list. It worked perfect, but suddenly stoped working (to collect email address). Last updates was maybe 3 weeks ago..
2) So weird is this – when someone will subscribe to download, we have email notification about this, but no updates in Subscribes list in plugin page. Site need some times to update new subscribers?
How to fix this? Thanks a lot
Hello there,
Thank you for writing to us. We haven’t done any update for our pro version 3 weeks ago. So are you using our free version or pro version please let us know.
We may need to check the issue directly on your site so is it possible to send your site temporary login details from the private contact form available in the link below.
https://codecanyon.net/user/wpshuffle#contactRegards, WP Shuffle
Hi. Can you give more than two chekboxes with consents in your plugin? The first one should be obligatory and the next two are additional.
Hello there,
Thank you for writing to us. Currently we have only two checkboxes available. One is for terms and agreement and another one is for GDPR agreement which is not mandatory but if they check this checkbox then only they are subscribed to third party email services configured in our plugin.
Regards, WP Shuffle
hi, so one question. everything is set up properly but i face 2 issues:
1. sometimes i get the email after submitting the details to my email and sometimes i don’t get the email. Any idea why ? I check junk mail box as well.
2. The first time i got the email, i clicked on the confirmation link and it redirected to my website and then nothing. I am not sure why but it does not seem to work. Any idea why ?
3. I already clicked on the confirmation link in the email so i checked in the wp admin to see if i appear in the subscriber list but it is empty.
I am not sure why but it doesn’t seem to work properly.
Nevermind I could make it work after i disable the double opt-in. thanks
Sorry, i just have thing to report. Even if i click on the link to download the file, in the subscriber section where it says “download”, it indicate “no” but i did. I want to report this. thanks
Hello there,
Thank you for writing to us. We are a bit unclear regarding your last query. Can you please explain us using some screenshot so that we could understand better?
Regards, WP Shuffle
Ok. In the wp admin >> subscriber >> DOWNLOAD STATUS column, it says “0” while the content was downloaded. People receive a link via email and click on the provided url in the email. But it still says “0” even though it has been downloaded.
Hello there,
Thank you for the clarification. For download status to work, the link encryption shall be enabled. Can you please confirm if you have enabled that option?
http://prntscr.com/26wo8cgRegards, WP Shuffle
yes it is enable
Hello there,
Thank you for the confirmation. In that case we need to check why the download status is not showing 1 after download in your site. Can you please send us your site temporary login details if feasible from the private contact form available in the link below?
https://codecanyon.net/user/wpshuffle#contactRegards, WP Shuffle
Pre-purchase question: Im currently using the free version of this plugin and planning to upgrade it. My only question is that re we be able to add extra fields to the form when we upgrade? If yes, then I will upgrade today.
Hello there,
Thank you for writing to us. Unfortunately, we don’t have an option to add the extra fields currently but we are working on it to provide it in our future updates soon so please stay tuned.
Regards, WP Shuffle
When you send emails on subscription, can you add files to be sent along with the email? I know you can add a link to download but can you send the file along with the email?
Hello there,
Thank you for writing to us. Unfortunately that is not possible currently.
Regards, WP Shuffle
