352 comments found.
Does anyone know how to make this work while a payment is processing? We had it working in the past but have just noticed it is no longer working like that. We have it setup for Display on: Cart & Checkout Currently once a customer has chosen a payment type it sits there processing also allowing customers to hit the button again creating a new order and depending on payment processor allowing them to make a second payment for the second order without realising it’s a seperate order.
Hi,
Thank you for contacting us.
LoftLoader Pro doesn’t show the loader when submitting any form on WooCommerces pages. The feature you mentioned probably comes from WooCommerce itself. Please make sure that you didn’t change any settings provided by WooCommerce plugin.
Thank you very much.
Best regards,
The Loft.Ocean Team
Hi, I want to make the pictures change every time
This means that I will give it for example 10 photos and it will randomly choose from these 10 photos.
Is it possible? How do you do that?
And the plugin hasn’t been updated in 5 months…
Hi,
Thank you for your interest in our product – LoftLoader Pro.
1. I want to make the pictures change every time. This means that I will give it for example 10 photos and it will randomly choose from these 10 photos. Is it possible? How do you do that?
Sorry, but LoftLoader Pro doesn’t have such an option.
2. And the plugin hasn’t been updated in 5 months
Based on our testing, LoftLoader Pro is compatible with the latest version of WordPress Core. We will release updates in the future if we find any issue.
Thank you very much.
Best regards,
The Loft.Ocean Team
hello, great plugin ! but is it possible to have the loader during submit a gravity form confimation page ?
Hi,
Thank you for contacting us.
You can trigger the Smooth Page Transition feature on buttons. Please refer to this chapter of LoftLoader Pro online documentation for more information.
However, this feature can not work properly for AJAX based form submission.
Thank you very much.
Best regards,
The Loft.Ocean Team
thanks a lot it works for the submit button of my gravity form, but not for un link button where i put an “id” as selector, do i have to use only class ?
Hi,
Thank you for your reply.
Since this comment section is for pre-questions only and can no longer reach our support team. Please submit a request via this page on our website, and also provide your website URL. Then our support team will assist you 
Thank you very much.
Best regards,
The Loft.Ocean Team
Hi,
The plugin works great, but – how can I disable the exit animation? I want the loader and the background to show only on page load, not when exiting current page.
Thanks
Hi,
Thank you for contacting us.
Since this comment section is for pre-sale questions only, and it can no longer reach our support team. Please open a support ticket at Loft.Ocean Help Center and the support team will assist you.
Thank you very much.
Best regards,
The Loft.Ocean Team
Hello, how can I make the animation (in this case, of the company logo) stay on the page for longer? It’s moving too quickly… Thank you.
Hi,
Thank you for purchasing our product – LoftLoader Pro.
Since this comments section is only for pre-sales questions and can no longer reach our support team, please open a support ticket at Loft.Ocean Help Center and the support team will assist you.
Thank you very much.
Best regards,
The Loft.Ocean Team
Hi,
9 months ago you talked about adding support on javascript-driven buttons for Woocommerce. What’s the status of that? https://codecanyon.net/item/loftloader-pro-preloader-plugin-for-wordpress/17339671/comments?term=cart&from_buyers_and_authors_only=0&order_by=newest
I’m looking for a loader for these type of events.
Thank you
Hi,
Thank you for your interest in our product – LoftLoader Pro.
We have added a new feature to “Trigger Smooth Page Transition on specific buttons (BETA)” in version 2.4.0 ( released on November 29, 2022 ).
You may also like to check this chapter of LoftLoader Pro online documentation for details.
Thank you very much.
Best regards,
The Loft.Ocean Team
I want a preloader which can show gif to user and must be responsive according to screen. And for each page or selected page, different proloader to be shown. Like, home page has different preloader and contact us page have different preloader and shop page have different preloader.
Do it possible in your plugin.?
Hi,
Thank you for your interest in our product – LoftLoader Pro.
Yes, you can use a GIF image as a loader image on your website. You can also use different loaders for different pages.
You may like to check LoftLoader Pro’s online documentation for more informations.
Thank you very much.
Best regards,
The Loft.Ocean Team
Hello, I’m still waiting for price slashes for christmas/new year sales…. any idea when ?
Hi,
Thank you for interest in our product – LoftLoader Pro.
Unfortunately, there is no Christmas/New Year promotion for this product. Sorry for that.
Thank you very much.
Best regards,
The Loft.Ocean Team
Just a tip : fix your broken links (404 on your documentation as well as your live demos). Have a nice day.
Hi,
Thanks for your reminder.
Yes, we discovered this problem about 10 hours ago. Our server provider confirmed it was a server side issue and they have been working on it for hours. So far the documentation site has been restored, but unfortunately the demo site has not yet. Hope they fix this server side issue soon.
Best regards,
The Loft.Ocean Team
Thanks for adding the feature I suggested some months ago. You did not explain how this new feature should be used – Trigger Smooth Page Transition on specific buttons (BETA)
Hi,
Sorry, our site’s server has been experiencing some problems and the server provider has been working on it.
This feature is used in a similar way to excluding specific internal links: you need to give these buttons a class name, and then use this class name to find and locate these buttons. You can also use ID or name to locate these buttons. Please refer to this screenshot: https://d.pr/i/5Ll9VM .
Best regards,
The Loft.Ocean Team
Hi, can you have a circular opening, like an iris, instead of the split screen? Also I have a codepen animation CSS/Tweenmax that I want to use, can I integrate that into your plugin? Thanks
Hi,
Thank you for your interest in our plugin.
1. The plugin doesn’t have this feature yet. I’ve added this feature to the “feature request list” and the development team will consider adding it to the plugin in a future update. Thanks for bringing it up.
2. Yes, you can add custom HTML/CSS/JS to the loading screen when selecting “Custom HTML” Loader.
Best regards,
The Loft.Ocean Team
Hello,
On the free version there is the option of maximum time of the preloader, seems that it’s not working. Does it work only on pro version ?
Thanks for the answer. Aurélien
Hi Aurélien,
Thank you for contacting us.
The Maximum Load Time works on the lite version too.
Since this comment section is for pre-sale question of the pro version, please open a support ticket at WordPress Plugin Directory and also provide your website URL, then our support team will check it. Thank you very much for your understanding.
Best reagrds,
The Loft.Ocean Team
hey
i have a presale question.
I wanna use a self made lottie file in full screen better covered as a starting video.
is this pssible with this plugin?
Hi,
Thank you for your interest in our product – LoftLoader Pro.
Yes, you can use LotteFiles with LoftLoader Pro. You may like to check this chapter of LoftLoader Pro online documentation for details.
If you have any questions after purchasing, please open a support ticket at Loft.Ocean Help Center and one of the technical support specialists will assist you.
Thank you very much.
Best regards,
The Loft.Ocean Team
thanks
Thank you for purchasing our product.
If you have any questions after purchasing, please open a support ticket at Loft.Ocean Help Center and one of the technical support specialists will assist you.
Thank you very much.
Best regards,
The Loft.Ocean Team
Does this effect on SEO and Google Crawler anyway ? will it block google or find difficulties on loading site speed on Page Speed Test ?
Hi,
Thank you for purchasing our product – LoftLoader Pro.
According to our tests, LoftLoader Pro has no significant impact on site performance and SEO, and generally does not affect Google PageSpeed test results.
If you have any further questions, please open a support ticket at Loft.Ocean Help Center and one of the technical support specialists will assist you.
Thank you very much.
Best regards,
The Loft.Ocean Team
can be used on a specific page, e.g. the checkout page.
Hi,
Thank you for purchasing our product – LoftLoader Pro.
Yes, LoftLoader Pro can be used on checkout page. But the feature “Smooth Page Transition” will not be triggered by form submission button – it can only be triggered by links. You may like to check this chapter of LoftLoader Pro online documentation for details about the feature “Smooth Page Transition”.
If you have any further questions, please open a support ticket at Loft.Ocean Help Center and one of the technical support specialists will assist you.
Thank you very much.
Best regards,
The Loft.Ocean Team
Hi; i need to stop the loader when a specific element it’s loaded; i saw that loft have the option to stop when a imagem/video etc it’s loaded but can i choose other css/html elements?
Hi,
Thank you for your interest in our product – LoftLoader Pro.
Sorry, LoftLoader Pro doesn’t provide such feature – stop showing the loader when a specific html element loaded.
You may like to check this chapter of LoftLoader Pro online documentation for details about the feature “Detect Elements”.
Thank you very much.
Best regards,
The Loft.Ocean Team
Hello, is the plugin still maintained and supported ? Also, what is the effect of caching plugins on this plugin’s working. Thank you
Hello,
Thank you for your interest in our plugin.
Yes, we are still maintaining and supporting this plugin.
Currently the plugin works with most popular caching plugins (may need to adjust a few settings, please refer to this chapter of the plugin’s documentation).
If you encounter problems while using the plugin, please feel free to contact our support team. Our technical support staff will help you check specific problems and provide solutions.
Best regards,
The Loft.Ocean Team
Hello, I would like to add a Lottie Animation to the preloader page, is there any way to manage that? Sorry – pre-sale question 
found it: Custom HTML Loader – thanks, I am going to give it a go!
Glad to hear that. If you have any further questions, please open a support ticket at Loft.Ocean Help Center and one of the technical support specialists will assist you.
Thank you very much.
Best regards, The Loft.Ocean Team
hello,
had a presale question is it possible to start the preload from the click, not the server response – i mean when you click to change page for instance (maybe a class in the button html or something like that) thanks
Hi,
Thank you for your interest in our product – LoftLoader Pro.
LoftLoader Pro provides a feature “Smooth Page Transition”. With this feature enabled, the loader will show immediately after clicking a link ( link only, will not be triggered by button or form submission ).
You may like to check this chapter of LoftLoader Pro online documentation for more information.
Thank you very much.
Best regards,
The Loft.Ocean Team
Hello On the pro version- Is it possible to set the time the preloader appears on the screen? i want it to show for at least 4 seconds
Hi,
Thank you for your interest in our product – LoftLoader Pro.
Yes, LoftLoader Pro provides a feature to set the minimum loading time, which will control how long the loader will appear on the screen at least during the page loading process.
Please refer to this chapter of LoftLoader Pro online documentation for details.
Thank you very much.
Best regards,
The Loft.Ocean Team
