8956 comments found.
When I click on the “Filter” button the filters did not pop up. Kindly assist me thank u!
Hi marlynteo
Thank you for using Filter Everything PRO.
Send me please link to the page with this problem I will check it myself. Optionally you can send it via PM.
Thank you.
credentials sent for ita*.tech* Need to create a range filter for GPS data but the Range option is grayed out. Thank you.
Hello souzahub
It seems this question is not actual as I already answered you in another request. I see your next questions, I will process them soon in order of priority.
Hello!
First I want to say thank you for this plugin!
On the store page, I display subcategories before the products. Is it possible to hide subcategories before the products if any filter is selected?
For example. https://krypa.ru/category/hookahs-etc/tobacco/citrus-apelsin-2/?min_price=161 If you clear the price filter subcategories will be shown again. But I want the subcategories to be hidden because the “citrus-orange” filter is still selected.
Thanks!
Hello egorsergeev
I have no access to your site and as I guess because of anti-russian sanctions. Unfortunately I can not provide you support because of technical reasons. I recommend you to create refund request and to get your money back.
License key activation doesn’t work. When I try to activate the license I get an error message that is just saying “Unkown Error”. I used the license key that you get when authorizing my envato account and redirected to the filterverythingpro website.
https://prnt.sc/NyFp9_Av4ThFHello knagtherese
Thank you for using Filter Everything PRO.
Usually this is related with security settings on your hosting and maybe the server connect.filtereverything.pro is blocked on your hosting or you have blocked outer connections on your hosting.
Please, ask your hosting support if there is any restrictions related with outer connections on your server.
The filter is not filtering in the search page, using kadence theme and blocks, can you please help?
filter everything is not showing in elementor elements section.
Hello igharib
Thank you for using the plugin.
It is known problem, when Elementor search field does not allow you to search any Wordpress widgets. But you always can scroll down to the WordPress section of the Elementor sidebar (on page edit screen) and select widget “Filter Everything – Filters”.
Hi, I’m encountering a new display issue. When I update to WordPress 6.1, none of the content on my pages besides the header and footer shows. However, when I deactivate the filter everything plugin, the problem doesn’t appear anymore. It seems that the plugin is having issues with the latest version of WordPress. I look forward to hearing your thoughts.
Hi jonathanf25
Please, update the plugin to the latest v 1.7.1 which is compatible with WP6.0 and higher. You can download it from your account on CodeCanyon and update via Plugins -> Add New -> Upload plugin -> Replace current with new. Do not forget to create a DB backup before that.
Thanks Stepasuk! I’ll give this a try.
Hi there,
I am using the premium plugin of filter everything pro and configured it on our website, but when we filter the results using Ajax, filters the results but not updating the number of products count on the shop page also, it shows the total count of products and all pages in the pagination. After normal refreshing the page, it shows proper results.
See the screenshots below:
Result shows: Before page refresh: https://imgur.com/a/8jr0HSN After page refresh: https://imgur.com/uERXEyQ
Pagination: Before page refresh: https://imgur.com/a/0n2lV85 After page refresh: https://imgur.com/undefined
So, can you please assist how can we fix this issue?
Thanks!
Hello arjunyourdevexpert
I would like to help you with this problem, but here is support for accounts who have appropriate labels PURCHASED and SUPPORTED ( Please, see example – https://prnt.sc/wvw52z_Fqmx8 ) If you bought the plugin from another account, please, write your support request from that account.
Thank you for your understanding.
Hi, I cant make the plugin work on my search page, it works on the product archive well but on the search page it doesnt work
I try to activate it and i cant do that too
Can you help activate the plugin?
This is not activating
I keep getting Invalid license key. Please enter correct license key.
Hello linofcp007
Thank you for purchasing the plugin.
Please, note that License key and CodeCanyon purchase code are different things. To set License key, please go to Filters -> Settings -> License, click on the “Get your License Key” https://prnt.sc/-ehm9df3H_XT and you will be redirected to the new page. Log in there with your Envato credentials and you will see your License key for the Filter Everything PRO plugin.
Hello. I have some doubts: I want to be able to put in the widget where I have the filters “products with stock” and “products without stock” inside so module, now it is outside and it is not finished to understand. In addition, I would like to show the results of colour, ie, there are products that have several colours, but when I filter by BLACK, shows the main product regardless of whether it is black, red, blue… And finally, how can I do to select several filters, for example several colours?
Hello decoracionvintage
Thank you for purchasing the plugin.
If to be honestly I’m not sure I understood you clear.
1. About position of the Filters widget – please, provide me with link to the screenshot that explains your problem. Optionally you can send it via PM, but please, let me know here in this comment thread about that.
2. If you want fo filter by product variations attributes (for example variation color) you have to enable checkbox “Use for Variations” inside filter by color under More options section. Please, see example – https://prnt.sc/fHlBq3MfOE75
Hello, i have a problem regarding wpml. My site manages products with woocommerce. I have configured your plugin according to the documentation. When I create a filter based on a custom field, in the main language the dropdown contains all the products in all the languages, while in the translated pages it correctly displays only the products in one language. How can I solve the problem? Thank you
Hello marteueh
Thank you for using the plugin.
In general if you enable option “Empty terms -> Always hide” in your Filter Set the filter should display only terms related with products displayed on the current page. And in this case there should not be terms related with products from other languges.
But if your page contains products from other languages you will see these “extra” terms. If this will not help you, please send me link to the example of the problem. You can do it via PM and please notify here in this comments thread about that.
Thank you.
Hello Stefasyuk, I just sent you a PM
Hello marteueh
Thank you for your credentials.
I checked your site and realized that you use old plugin version 1.6.5 I have updated it to the latest version and this problem should be solved in it. Please check it and let me know if now it works as expected. If no, please provide me with filter term example that does not match to the current page language, but it appears in the filter.
Thank you.
Thank you
marteueh
Thank you for the details you provided.
I checked terms with sku 52013 in the end of their names. All three terms opens filtered products. It means that all these products exists on your initial Shop page ( http://arblueclean.customerserver083003.eurhosting.net/negozio ) and they contain these three terms attached to them. And it is expected behaviour that these terms available in the filter.
My plugin “does not know” if a term is translated verison of another term. It only displays all terms that are attached to products that are shown on your page. So if you don’t want to see some terms on the page, please totally remove their relationships from products on this page.
Hello Stepasyuk,
I’m using wordpress multi sites (multi network), there is a way to set up a filter set, and use it in all network websites?
Right now I have to create and setup the filter set in each site, I want to create one filter and widget in the main site, and it will apply to all sites.
Also, I tried the wordpress import / export too, but it doesn’t seem to work correctly, it doesn’t export the filters added in the filter set.
Please let me know.
Thank you
Hello kiko100azer
Thank you for using Filter Everything PRO.
Unfortunately it is not possible to configure plugin one time for all multisite network websites. But I have plans to add import/export feature to the plugin and this will be easier to do. I do not know when this feature will be implemented (it can take months), but I will let you know here in this comments thread.
Hello, I encounter a new display problem since the update of wordpress 6.1 on the homepage and product sheets that display a white page, this problem appears only on mobile: :
https://ibb.co/x89kLPZ https://ibb.co/GJDWkCR https://ibb.co/BP20RFG https://ibb.co/0s50gJYWhen I deactivate the filter everything plugin, the problem does not appear anymore. It seems that the plugin is in conflict with the new version of wordpress 6.1.
I would also like to know if it is possible to filter the products by price ? indeed, it would be very practical.
I leave the plugin activated on the site so you can see the problem on mobile.
I thank you in advance for your help.
Sincerely Bruno
Hello Bruno
I checked your site and it seems this is related with JavaScript code on your site. Please, see these screenshots – https://prnt.sc/RiK5Fy6ORytw and https://prnt.sc/4_Tx53T8yP8M I think you have to solve this issue with JS code and it will become to look fine.
Thank you for your help. I will not know how to solve this JS problem. I already called the theme developer who noticed that by deactivating the filter plugin everything goes back to normal. That’s why I contacted you. But technically, I don’t know how to solve this JS problem.
Hello, Could you please tell me if the JS problem is related to the plugin or not, if so, can it be taken care of by the support offered when purchasing the plugin?
Thanking you in advance Sincerely Bruno
Hello Bruno
This JS problem is located in the JS file called “994.js” I’m not sure what is that file but I definitely can say that it is not relaed with Filter Everything PRO plugin. It seems you have to solve if yourself, such an issue unfortunately does not covered by the item support policy here on CodeCanyon.
Hi,
I need your help.
i use the plugin with WPML and i have make the filter in English but when i make the filter in another language the URL slug and label don’t change to the translate slug and url.
I have the filter active on this page.
https://www.paradise-seeds.com/feminized-cannabis-seeds/Can you tell me what i have to do to translate the url slug ?
Thanks.
Hi ParadiseSeedsAmsterdam
Thank you for using Filter Everything PRO.
In general if you want to translate your filter lables ( I mean for example this – https://prnt.sc/ZrnMBS4LRjY7 ) you have to make Filter Set as translatable post type in the WPML Settings and create translation for the current Filter Set. In this translation you have to create the same filters but with translated titles.
But if you want to translate URL slugs for example thc-level in the URL https://www.paradise-seeds.com/feminized-cannabis-seeds/thc-level-medium-thc/ they can not be translated. You can only translate term slugs like medium-thc in the same URL via regular WPML interface that allows to translate taxonomy terms.
I hope this information will be useful for you.
Hi there, can you please send me by email the invoice from my last order? Thanks in advance
Mail: flash.protec30@gmail.com
PS : Can you edit the Invoice at FLASH PROTECTION
Hi flashprotec30
Thank you for purchasing the plugin.
I would like to help you but unfortunately I’m not related with any payments, taxes and account things here on CodeCanyon. I think you have to ask the CodeCanyon support to help you with this 
Hey Stepasyuk I DMed you with my site access (pcxp.in) about 2 weeks ago. Hope you had a chance to look at it and provide a resolution for me.
Hello tekas117
Thank you for your credentaials.
In general there is no support for the plugin via Email, only via this comments section.
But okay, I checked your site and just removed/created Brand filter and now it works fine. It seems it was some glitch maybe related with how and when you created your custom taxonomy Brand. In any case now it works as expected.
I also fixed the problem with char ”+” in filter titles https://prnt.sc/T0BHyuCBkOKX and configured AJAX. Please, check if it works fine for you.
I would also be thankful for a positive review about the plugin here on CodeCanyon – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/reviews/31634508
Thank you in advance!
Appreciate your help! I’ll be sure to leave a positive review. Thank you
Hello. I have a filter that uses 3 indexed filters. I would like to delete one. How can i do this? (i understand i can deactivate it the Setting > Indexed filters tab, but not delete it). Why am I trying to do this ? Because this filter does not appear in seo rules for an unknown reason… (maybe because i renamed it multiple times?)
Hello malcolmboyd
Thank you for using Filter Everything PRO.
If to be honestly I do not know why it does not work. I could check this on your site if you will provide me credentials and extend your support period, which is already expired.
Let me know if you will need my help.
Hi, i have a WordPress Multisite with more than 20 Subsites. Now every Subsite asks for a Licence-Key. When I try to fill it, i get the following error:
This license key already used for two sites. Please help.
Hi ideenmanufakturDO
This problem is solved in the next plugin version 1.7.2 But if you want to fix it faster, please extend your support period and I will provide you with code that fixes the problem on your current plugin instance.
Ok, the support is now extended. Can you please provide fix?
ideenmanufakturDO
Thank you for extending support period.
I can provide you with code snippet and instruciton how to add it on your site. Or optionally you can send me credentials to your /wp-admin in accordance with this document and I will do it myself (maybe it will be faster)
Please, let me know what the way is preferable for you.
Thank you.
Hello again,
please send me the instructions. I can do it myself. Thank you!
Hello,
i didn’t get a reply from you.
Can you please send me the instructions
Hello ideenmanufakturDO
I already sent instructions to your email.
Please, check it
Hello, and first of all thanks a lot for your plugin, it’s perfect and do not impact my website performances, which is quite important. I’m really greatful for this !
This is my first support question as all was working perfectly for me and I never needed help. Which is also great.
But now I have just a situation where I’m not sure if what I want to do is doable or not : can you just confirm me that the possibility to use 2 separate filters in a same page to “display only posts that are both in Category X from Filter 1 AND Tag X from Filter 2” is not possible to do with just categories ? Like display only posts that are both in Category A from Filter 1 AND Category B from Filter 2.
Because in that case if I select Category A in Filter 1 and then select Category B in Filter B it’s erasing the Filter 1. Right ?
Thanks a lot
Hello samlaflam
Thank you for your warm words about the plugin.
In general your support period is already expired but I will help you anyway:
- the situation you described is possible, but you have to specify for the category filter logic “AND” instead of default value “OR”. This can be achieved inside one filter or you can use two Filter Sets with two category filters inside them. Result will be the same, but important to set the same logic “AND” for both filters.
Of course this logic will affect to all combinations between categories inside this filter. I hope this will be helpfulr for you.
Hi,
I bought the plugin: Filter Everything — WordPress/WooCommerce Product Filter
After installation, your plugin conflicts with my site. Can you please help me? Print Screen: https://prnt.sc/Fv-WmIvzy-vm
I use DIVI.
Thanks
Hi razvanemarc
Thank you for purchasing the plugin.
I apologize for the issue you faced. Do you use Permalinks Manager plugin? Usually it conflicts with generating 404 errors.
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