Hello souzahub

It seems this question is not actual as I already answered you in another request. I see your next questions, I will process them soon in order of priority.

Hello egorsergeev

I have no access to your site and as I guess because of anti-russian sanctions. Unfortunately I can not provide you support because of technical reasons. I recommend you to create refund request and to get your money back.

Hello knagtherese

Thank you for using Filter Everything PRO.

Usually this is related with security settings on your hosting and maybe the server connect.filtereverything.pro is blocked on your hosting or you have blocked outer connections on your hosting.

Please, ask your hosting support if there is any restrictions related with outer connections on your server.

Hello linofcp007

Please, send me credentials to your /wp-admin in accordance with this document I will check it myself. But please, do all things in accordance with the document to get a solution to the problem faster.

Thank you.

Hello igharib

Thank you for using the plugin.

It is known problem, when Elementor search field does not allow you to search any Wordpress widgets. But you always can scroll down to the WordPress section of the Elementor sidebar (on page edit screen) and select widget “Filter Everything – Filters”.

Hi jonathanf25

Please, update the plugin to the latest v 1.7.1 which is compatible with WP6.0 and higher. You can download it from your account on CodeCanyon and update via Plugins -> Add New -> Upload plugin -> Replace current with new. Do not forget to create a DB backup before that.

Thanks Stepasuk! I’ll give this a try.

Hello arjunyourdevexpert

I would like to help you with this problem, but here is support for accounts who have appropriate labels PURCHASED and SUPPORTED ( Please, see example – https://prnt.sc/wvw52z_Fqmx8 ) If you bought the plugin from another account, please, write your support request from that account.

Thank you for your understanding.

Can you help activate the plugin?

This is not activating

I keep getting Invalid license key. Please enter correct license key.

Hello linofcp007

Thank you for purchasing the plugin.

Please, note that License key and CodeCanyon purchase code are different things. To set License key, please go to Filters -> Settings -> License, click on the “Get your License Key” https://prnt.sc/-ehm9df3H_XT and you will be redirected to the new page. Log in there with your Envato credentials and you will see your License key for the Filter Everything PRO plugin.

Hello decoracionvintage

Thank you for purchasing the plugin.

If to be honestly I’m not sure I understood you clear.

1. About position of the Filters widget – please, provide me with link to the screenshot that explains your problem. Optionally you can send it via PM, but please, let me know here in this comment thread about that.

2. If you want fo filter by product variations attributes (for example variation color) you have to enable checkbox “Use for Variations” inside filter by color under More options section. Please, see example – https://prnt.sc/fHlBq3MfOE75

Hello marteueh

Thank you for your credentials.

I checked your site and realized that you use old plugin version 1.6.5 I have updated it to the latest version and this problem should be solved in it. Please check it and let me know if now it works as expected. If no, please provide me with filter term example that does not match to the current page language, but it appears in the filter.

Thank you.

Hello, the update had no effect. The filter is shop-new, as you can see the filter works in the English version but not in the Italian one. In fact, in the Italian version you can see the same product repeated 3 times (one per language). You can try doing a search with the sku 52013. http://arblueclean.customerserver083003.eurhosting.net/negozio/

Thank you

marteueh

Thank you for the details you provided.

I checked terms with sku 52013 in the end of their names. All three terms opens filtered products. It means that all these products exists on your initial Shop page ( http://arblueclean.customerserver083003.eurhosting.net/negozio ) and they contain these three terms attached to them. And it is expected behaviour that these terms available in the filter.

My plugin “does not know” if a term is translated verison of another term. It only displays all terms that are attached to products that are shown on your page. So if you don’t want to see some terms on the page, please totally remove their relationships from products on this page.

Hello kiko100azer

Thank you for using Filter Everything PRO.

Unfortunately it is not possible to configure plugin one time for all multisite network websites. But I have plans to add import/export feature to the plugin and this will be easier to do. I do not know when this feature will be implemented (it can take months), but I will let you know here in this comments thread.

Thank you for your help. I will not know how to solve this JS problem. I already called the theme developer who noticed that by deactivating the filter plugin everything goes back to normal. That’s why I contacted you. But technically, I don’t know how to solve this JS problem.

Hello, Could you please tell me if the JS problem is related to the plugin or not, if so, can it be taken care of by the support offered when purchasing the plugin?

Thanking you in advance Sincerely Bruno

Hello Bruno

This JS problem is located in the JS file called “994.js” I’m not sure what is that file but I definitely can say that it is not relaed with Filter Everything PRO plugin. It seems you have to solve if yourself, such an issue unfortunately does not covered by the item support policy here on CodeCanyon.

Hi ParadiseSeedsAmsterdam

Thank you for using Filter Everything PRO.

In general if you want to translate your filter lables ( I mean for example this – https://prnt.sc/ZrnMBS4LRjY7 ) you have to make Filter Set as translatable post type in the WPML Settings and create translation for the current Filter Set. In this translation you have to create the same filters but with translated titles.

But if you want to translate URL slugs for example thc-level in the URL https://www.paradise-seeds.com/feminized-cannabis-seeds/thc-level-medium-thc/ they can not be translated. You can only translate term slugs like medium-thc in the same URL via regular WPML interface that allows to translate taxonomy terms.

I hope this information will be useful for you.

Hi flashprotec30

Thank you for purchasing the plugin.

I would like to help you but unfortunately I’m not related with any payments, taxes and account things here on CodeCanyon. I think you have to ask the CodeCanyon support to help you with this

Hello tekas117

Thank you for your credentaials.

In general there is no support for the plugin via Email, only via this comments section.

But okay, I checked your site and just removed/created Brand filter and now it works fine. It seems it was some glitch maybe related with how and when you created your custom taxonomy Brand. In any case now it works as expected.

I also fixed the problem with char ”+” in filter titles https://prnt.sc/T0BHyuCBkOKX and configured AJAX. Please, check if it works fine for you.

I would also be thankful for a positive review about the plugin here on CodeCanyon – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/reviews/31634508

Thank you in advance!

Appreciate your help! I’ll be sure to leave a positive review. Thank you

Hello malcolmboyd

Thank you for using Filter Everything PRO.

If to be honestly I do not know why it does not work. I could check this on your site if you will provide me credentials and extend your support period, which is already expired.

Let me know if you will need my help.

Hello again,

please send me the instructions. I can do it myself. Thank you!

Hello, i didn’t get a reply from you. Can you please send me the instructions

Hello ideenmanufakturDO

I already sent instructions to your email. Please, check it

Hello samlaflam

Thank you for your warm words about the plugin.

In general your support period is already expired but I will help you anyway:

- the situation you described is possible, but you have to specify for the category filter logic “AND” instead of default value “OR”. This can be achieved inside one filter or you can use two Filter Sets with two category filters inside them. Result will be the same, but important to set the same logic “AND” for both filters.

Of course this logic will affect to all combinations between categories inside this filter. I hope this will be helpfulr for you.

Hi razvanemarc

Thank you for purchasing the plugin.

I apologize for the issue you faced. Do you use Permalinks Manager plugin? Usually it conflicts with generating 404 errors.

Hello Dannyogolo

Thank you for your interest in Filter Everything plugin.

As I remember I already answered you on this question on WordPress.org – https://wordpress.org/support/topic/i-have-a-feeling-your-plugin-can-do-this/ Please, read there my answer

If you will have additional questions, please write them here under my comment.

The reason I came here to write same question is because it wasnt properly answered at the wordpress forum. So basically, with your plugin, I require a page with listings, right? Then the plugin can sort the listings in the page, right?

Hello Dannyogolo

Yes, you are right – you have to open native archive page for your listings post type and place there Filters widget.