Hello Nhaugaard

I would be glad to help you but to make things fair you have to extend your support period that already expired. Please, let me know if you do it and you will need my support.

Thank you.

So you want me to pay $30 for you to help me fix a clear issue with the plugin, that i already bought? How is that fair?

I even use one of the themes you say is compatible, when it’s clearly not.

Hello Nhaugaard

It looks like you don’t know although you have 9 years experience on CodeCanyon. In accordance with CodeCanyon Rules item support is available for accounts who have appropriate label “SUPPORTED”. Please see example – https://prnt.sc/AuJr_q80LnRc

Your support period was expired, so I’m not obliged to help you anymore. If you don’t want to pay for support you don’t have to do it. Nobody forces you to pay

But forcing author to provide support via bad review is illegal. Such review will be deleted by moderator, but I give you chance to remove it by yourself in closest 24 hours and “to save your face”.

Therefore, let’s solve the issue constructively. I hope for your understanding.

Kind regards.

As option you can create Filter Set for such page(s) but do not insert Filters widget there. But only insert Sorting widget. In this case sorting will also work.

Hi,

That was my idea. But, we are inserting the WP_Query on pages through a shortcode.

And if I’d create a filter set for all these pages, I can’t find a way to do so, only for 1 page and we’d then have to create 1 empty filters that we’re not showing on the site for all these sites?

Is there any plan to add a function to show a filter on page x, y and z etc?

Or is this already possible?

Hi mobilabonnemangi

In first plugin versions I tried to add ability to show Filters on any Page ( I mean post type Page ) But this requires to have THE SAME WP_Query on every WorPress Page. As most of users do not understand this requirement and they had a lot of questions/problems I removed this feature from the plugin code.

So unfrotunately this goal requires to modify plugin’s code and after that it can not be updated.

Hi gleenk

Usually such behavior is evidence that you set AJAX container that also contains your FIlters widget. Please, set AJAX container that includes only filtered posts/products.

Sorry, found the solution in documentation – thank you

Great, I’m glad that your problem was solved

Thank you for notification about that.

No problems. Let me know, how it works

Works great! This plugin gets better and better . Speaking of the checkboxes template, why are changes not reflecting? E.g. in the template the input has a class of wpc-label-input, but on the frontend it does not have a class. So adding my own ones does not work.

Thank you for your warm words about the plugin

In general some plugin improvements require changes in template files and if you use overriden templates, you have to copy new version of the template and copy your previous changes in it after such update.

It is unconvenient, but unfortunately there is no another way to combine improvements and ability to customize filter views.

I mean ‘Filter Everything PRO’ in stead of the free version.

Hi heveraert

Thank you for your interest in Filter Everything PRO plugin.

I can confirm that the plugin is compatible with JetEngine post lists and it can filter them.

I didn’t test it with Translatepress, but you can check if the Free version works with it, so the PRO also should work.

Good to know about Jetengine. I will check Translatepress in the free version. Thank you, S.

Hello weboersma

Thank you for using Filter Everything PRO and sorry for the late response.

In general it should support customized WP_Queries, but if you fires your hook after my plugin does it, of course filtering will not recognize such modification. Please, ensure that your hook has earlier priority than Filter Everything. My plugin uses priority 9999 for ‘pre_get_posts’ hook.

FYI – in general I have to say that your question is out from the plugin support scope and if you modify your code you have to debug/fix it by yourself.

Thank you very much for your answer/hint. I did replace my Woocommerce hook ‘woocommerce_product_query_meta_query’ by a ‘pre_get_posts’ hook and then it worked! (At first I did not think in that direction) Kind regards Edzerd Boersma.

Hello Edzerd

I’m glad that your problem was succesfully solved

I would be thankful for a review about the plugin here on CodeCanyon – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/reviews/31634508

Thank you in advance!

Hi roberto_ragno

Thank you for your credentials.

I checked your site and realized that all works fine. On this page – https://www.audiationinstitute.org/insegnanti_audiation/_regione-toscana/ you see two articles. They both have region Toscana in their Regione field (one and two).

You may be confused because you have Custom Post Type Insegnanti audiation and also you have the same persons on you Posts.

Hi Stepasyuk in fact, the problem is not on the “region” filter that works correctly. The problem comes when I click on the “city” filter. in fact, if I select the city Florence it does not return any results although, as you can see, this field has been entered correctly in the article. Try selecting “Tuscany” on the region filter and then “Florence” on the city filter. You will see that it does not return the result. Thanks for your help

Hi roberto_ragno

The problem is with your data and the fact that you changed your ACF field settings after you set your values. Some posts have regular text values, some of them have serialized values. It looks like you changed your ACF field from single value field to multiple choices or so. Please, see how it looks in DB – https://prnt.sc/1syNN3e3sq3v

One posts have just Milano other have a:1:{i:0;s:6:"Milano";} Please, update all your posts with current ACF field settings and all them will get the same data type and will be filtered correctly.

Hello CGeiros

Thank you for using the plugin.

In general yes – logic between two different filters is AND. So it means that if you select Filter 2 = 1/4” and Filter 3 = 3/8” it will show only products that have these values simultaneously.

But FIlter 2 and Filter 3 should be different filters by different values – for example it should be 2 different Custom Fields or 2 different Taxonomies. For example “Outer size” and “Inner size” Or “Left size” and “Right size” Something like that.

UPD: you can use one filtering criteria (one Custom Field or one Taxonomy) but set logic AND for this filter in More options settings. In this case selecting two filter terms will show only products that have both values simultaneously.

So you can choose what option will be more useful for you – two different filters or one with logic AND.

Hi danieledbiagio

Thank you for using the plugin.

From the 1.7.0 plugin version Range filter is available for Taxonomy filters also. And if you use WooCommerce attributes, where you stored your numeric values, you can create range filter by them. But you can also try to create filter by custom WooCommerce attributes and they may work also. If to be honestly I didn’t test them yet, but you can try

Hello MOCAGE

Thank you for your interest in Filter Everything PRO.

Yes, you can create filter by Sale status and it will contain two options – On Sale and Regular price. If you need to rename these options, you can do it via hooks and short code snippet.

If you need to have pre-selected fitler, you can put in your menu item Shop with URL that contains this pre-selected filter.

So in general all this is possible.

Hi xjgycc

Thank you for your interest in Filter Everything plugin.

Unfortunately no, it can not filter by user meta or user-related field values. Possible can be another thing – if your posts contain user_ids who added it to its favourites you can filter posts by these users.

Hi IronTemplates

I’m sorry that the plugin was not suitable for you. As you know there is form where you can ask about refund in your account and this request will be processed in accordacne with the CodeCanyon Refund policy Rules.

Hello moraferia

Thank you for purchasing the plugin and sorry for the late response.

You can format numbers as you need using template overriding feature – https://filtereverything.pro/resources/templates-overriding/ This allows you create copy of the range.php template and edit it in accordance with your wishes.

Of course this expects that you are familiar with PHP coding or you have to ask a developer to help you to achive your goal.

Hello James

Thank you for using Filter Everything PRO.

It’s known issue related with plugin configuration. Possible reasons are:
- Wrong WP_Query selected in the “And what to filter?” field of the Filter Set. Please try to experiment with different WP_Queries in the dropdown.
- Cache issue (WP_Query is cached). You have to check and maybe disable your cache plugins or modules in your hosting provider dashboard.
- AJAX enabled but wrong value for CSS id or class of the Posts Container specified. Please, disable the AJAX feature, until you will ensure that filtering works in general.

Hi, Thank you for your reply.

I had already tried all that you suggest before sending you my support query.

Unfortunately this hasn’t resolved any of the problems.

As stated previously; I have disabled all plugins (including any caching ones).

Time is very important – and after waiting 5 days for a response; I would very much like you to login to my staging site and hopefully fix the issue.

https://vantagehousstg.wpengine.com/ U: filters P: a2wAO&kBk%2sFYPZ3h2Jy$ya

Alternatively; please refund me for the additional support that I purchased.

thanks in advance James Hovey

Marketing Manager Vantagehouse.com

Hello James

Thank you for credentials you provided, but they do not work.

Please, send me credentials in accordance with this document

Thank you.

Hello Elalceweb

Thank you for using Filter Everything PRO.

It is known popular issue – filters widget shows the correct number of posts found, but posts are not filtered and remain the same. Possible reasons are:
- Wrong WP_Query selected in the “And what to filter?” field of the Filter Set. Please try to experiment with different WP_Queries in the dropdown.
- Cache issue (WP_Query is cached). You have to check and maybe disable your cache plugins or modules in your hosting provider dashboard.
- AJAX enabled but wrong value for CSS id or class of the Posts Container specified. Please, disable the AJAX feature, until you will ensure that filtering works in general.

Hi marushy7

Thank you for using Filter Everything PRO.

Please, write your support request from the account, where you purchased the plugin.

Thank you.

Hi todd_flycreative

Thank you for using the plugin.

It may be cache on server level or maybe you have situation, when you show different content for your logged in and logged out users.

I tried to check your page, but it seems your site does not work for the moment. Please, let me know, when it will be available again.

Hello Daniel.

Thank you for purchasing the PRO.

In Elementor you have two ways to insert Filters widget – as regular WordPress widget (called Filter Everything — Filters) or as shortcode [fe_widget]. More about shortcods supported by the plugin you can find here – https://filtereverything.pro/resources/shortcodes/

Gutenberg modules has another philosophy of work and I’m not sure I will add them in future. But also I do not exclude this. Will see.

About you theme – it’s small CSS issue. Please add in the Filters -> Settings -> Experimental -> Custom CSS next code:

.widget-area li.wpc-term-item label:not(.bps-label), 
.wpc-filters-widget-main-wrapper li.wpc-term-item label:not(.bps-label){
    margin-bottom: 0 !important;
}

To remove scrollbar please add maximum height for example 1000 in Filters -> Settings -> Filter Container max height, px

Optionally you can use option Folding for a filter. In the next plugin update will be available the option “More/Less” to hide/show all extra filter terms.

Hello grupointersat

Thank you for using Filter Everything PRO.

Please, send me link to the page with this problem I will check it. Optionally you can send it via PM. Don’t forget to notify me about this under this my comment.

Thank you.

thank you

Thank you for credentials.

I have to say that hierarchy option works only for Checkboxes view. It is a bug that this checkbox is available for Dropdown view and I will fix this in the next plugin update. I changed view to Checkboxes and now hierarchy works. Please, check it.