3420 comments found.
You can ignore my email as I figured out how to add Google Fonts to WordPress and just added the CSS necessary to use them. They were being loaded by the old version of the plugin but not the new.
please check your ticket, i have sent 2 requests… the pop up wont write to acelle mail.
Replied.
How long does it take for you to answer a support request?
Replied.
My contact form send email to Green Popups log, but not to my email address. Before it sent it also to my address, but then it stoped. I have not make any changes to setup, and now I don’t know what is the problem.
Dear Support, some more questions: In a OnExit Event, i miss the same rule as in OnScroll Event at Targeting: The popups from mobile open on desktops. At the OnScroll: We can differ between Mobile and Desktop.
Is any example for Local Fonts there? In GDPR, it is not allowed to load something from third parties without optin. To prevent this, i need host all local, also fonts.
But how is the rule for that? It’s for me not understandable, what is missing at customs fonts.
best regards
1. OnExit Intent popup works with desktops only.
2. You can use local fonts loaded with your theme. Or use standard fonts.
good day. I’ve been trying to get support for 2 weeks. But I get no answer to my inquiries. Are you on vacation? where can i email my problem with screenshots? best regards snowbird
Replied.
Hi. no, it is not replied. I still waiting for an answer on my support tickets
Hey, is it possible to measure impressions vs. clicked closed buttons? Or is it a feature request?
Unfortunately, there is no such feature.
Hi, I installed the plugin but I noticed, that the speed of the side drastically dropped. I can see it mostly if I go to another page on my site. I have also W3 cache installed. Could this be the problem … Cache?
If you use caching plugin, it just rebuilds your cache after activation of any plugin.
I deactivated cache plugin and activated popups plugin and the Problem is still there. Loading of the site is very slow
URL please
www.akorepa.sk
Thanks. I browsed your website. All pages are opened pretty quickly. Don’t see any problems.
I enabled now your plugin. refresh and check it again please.
No changes. Everything works quickly. BTW, your pages are opened really quickly.
BTW. Probably, you browse website when you are logged in. In this case cach doesn’t work.
here link to video … https://www.akorepa.sk/wp-content/uploads/2022/akorepa.mp4 I also tried wit logged off and it is quicker but still to slow if the plugin is enabled. example try open this (plugin is enabled now) https://www.akorepa.sk/product/bema-cosmetici-bema-bio-deo-roll-on-ipnosi-obsah-50ml/
browse through some products. If plugin is off then the jump is almost immediately. If its on its really to slow. .... I can give you access to the site
I can’t see any slowness on your site. If you are not satisfied with plugin, feel free tor request refund.
No, I do not want to request refund. But I would like to use support in this case. I do not think that if you did not find the problem by browsing my site is enough support. I would like to send you user/password and you can activate / deactivate it self. I am working on the site so it could be, that you checked it during my “setting” time. The question is … where can I send user/password and just write time you will check it, so I do not interfere. Thank you very much.
As I told you, I don’t see that your site is slow. From my side it works quickly.
as I wrote you, plugin is not activated, because I can not make configurations on my site if the plugin is activated. So please could you take look on it?
Please activate it.
I will also send you an email with user and pass. Plugin is activated
Thanks for details. Seems your server works slowly with php sessions. I’ve disabled this feature on Advanced Settings page of my plugin. Now everything works quickly.
It looks now pretty cool. Thanks. Could you please share the settings for disabling php sessions?
You can find it on Advanced Settings page in my plugin. It’s called “Enable PHP Session”.
thank you
Hello Seller. Is there any code for the POPUP window to automatically close after 20 seconds?
And to NOT display the POPUP again if the visitor returns within 30 days from the date of the POPUP display (not to display it every time the user visits the page)?
Thanks.
You can do it for OnLoad popups. Find approperiate paramters while configuring OnLoad targeting.
Hello.
Is the answer to the first or second question?
It’s the same.
Hello. I can’t find how to make POPUp automatically close after 20 seconds. I’ve read the docs of the plugin, but I can’t find it. You, any images? Thanks.
Create OnLoad Target. You can see it there..
it is seem a bug the date picker z-index when below of the picker there is another button
Resort list of popup elements and locate date field lower in the list.
Green Popups will not update via WordPress Admin. Is this plugin dead?
It’s alive. Update works only for customer who purchased the plugin.
It came bundled with the REHub theme. I’m not using it, so if it won’t update, I’ll just delete it and find something else.
Regarding any updates you need contact author of your theme.
I have created a popup as my contact form. Is there a way to include attachments in this contact form?
Sure. Use relevant field in your form.
Hi,
can a short code from https://www.addtoany.com/ be added to a popup? so that the url can be shared across social?
let me know cheers J
Hi. I don’t have such plans.
Hello, is it possible to create a popup when hovering over text like a tooltip/popover?
Unfortunately, there is no such feature.
Hi, your demo site https://greenpopups.com/library/ is not working.
Hi. Just checked. Everything works.
Hello, Does green popup integrate with Growmatik email list?
Hi. Unfortunately, it doesn’t have such feature.
[lepopup slug=’popup-inline-desktop*popup-inline-mobile’] doesn’t work. It just shows the first one and never shows the second one on mobile. Only the desktop version is displayed.
I can confirm this is a bug. Tested it extensively. The “display: none” doesn’t get removed from the popup with the data-device=”mobile” attribute, even when the screen is full minimised. Also happens on actual mobile devices.
Found the culprit: https://wordpress.org/plugins/flying-scripts/. If ANY script is delayed using Flying Scripts (such as Tag Manager), it prevents the JavaScript device detection script from removing the “display: none;”. I’ll talk to the developer about it.
However, you really shouldn’t be using JavaScript to detect devices in 2022. It should be done via media queries. So much more reliable and less prone to problems like this.
Personally, I’ve added CSS conditional display anyway, because it’s the right way to handle responsive design.
Hi please can you reset my license as it seems like i can’t upload plugin into a new domain. i sent you message with license via contact form here
Hi i am fine now. Figured it out thanks
When using a button that links to an external URL, if the button is pressed by the user, it is not counted as a “submit” or “confirmed.” Is this possible? Thank you.
Clicks are only counted for submit buttons, unfortunatley.
