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Reviews for Popup Plugin for WordPress - Green Popups (formerly Layered Popups)

Reviews for Popup Plugin for WordPress - Green Popups (formerly Layered Popups)

4.77 (733 ratings) 4.77 stars
Cart 17,217 sales

733 Reviews

for Flexibility

I'm really impressed about the functionality. Simply WOW and thanks for your work

for Customer Support

Thank you for the quickly support to resolve a stupidity, an error of attention on my part. For the rest, work perfectly and easy to create personnal popups.

for Feature Availability

Outstanding selection of popups as well as very user-friendly. Recommend to all my clients, instead of form builders.

for Feature Availability

I spent about 45 minutes trying to use this then gave up. In my opinion its a little too complicated. All I wanted to do is upload a image banner and make it a clickable popup on selected pages.

This seemed far too complicated for this plugin.

Sadly a waste of money for me.

Author response

Hi. Please read documentation and watch video tutorials. What you need to do is a pretty simple task. If you are not going to use the plugin, please feel free to request refund.l

for Customer Support

Popup builder is set up very nice, having some problems getting the popup to show on mobile though.

for Customer Support

This is a fantastic plugin. It is easy to use, very flexible and has all sorts of features. You can create and install a really nice popup in minutes. It is brilliant.
I have, however, given it only three stars because of the dreadful support.
In my experience the tech support for this product seem to have very little time for anyone who is, in their opinion, stupid enough to require any advice. Moreover they make it perfectly clear that they are not interested in whether your problem is solved or not.
I wanted to know how to resize a foreground image on a popup - I thought this was a perfectly reasonable thing to ask and I am sure that it can be done very easily. However, I followed their videos but nowhere could I see how to do this. So I contacted support.
They told me to "just add image/rectangle element and set background image"?? They said I could see how its done on the video. I could not find any video which explained how to resize a foreground image.
I went back to tech support, sent them screenshots and asked for further advice. I then received this historically unhelpful one line response:
"Play with Background parameters on Style tab. It's easy. Also you can resize and move form elements using mouse"
In other words, Play with the background, move the mouse - it's easy.
When I told them this was unhelpful I they did not offer any further advice. They just told me they thought their previous advice was perfectly clear.
They gave the distinct impression that anyone seeking help is a nuisance and irritating and they really did not want to be bothered even with this very simple problem.
It is a great pity because, as I said before, this is such a good product.
It is most unusual to receive such bad support from any supplier these days and very disappointing.

for Design Quality

Beautiful design, support many features, support multiple email marketing systems and getway. Thanks!

for Customizability

Really complicated to customize. Quote better the previous version

Author response

New version of the plugin has the same ideology of popup creating as previous one. So, nothing changed. We just added more powerful features, but it's not necessary to use them, if you don't need them. Also we created many video-tutorials and documentation to help people. For potential customers we have access to demo admin dashboard, so they can decide if it's difficult or not to use the plugin. Anyway, if you have suggestions how to make plugin better, we are open for your ideas. ;-)

for Customizability

Es una excelente aplicación y la mejor que he probado para captar e-mails y nuevos leads. Recomendada 100%. Facialidad de uso, diseño fácil.

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