i have paid 2 days ago

also i have sent an email for a some paid customization also didn’t get any answer

Hello aljaleya

Thank you for extending support period.

Regarding to your question – you have several ways to change string - Select %s - to your own: 1) To translate it with Loco translate plugin or other software. 2) To use template overriding feature https://filtereverything.pro/resources/templates-overriding/ to override the dropdown.php template and replace the string.

I think the second way is more preferred for you if you use English language on your site.

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FYI – support answer period is up to 2 business days. CodeCanyon item support includes next things – https://codecanyon.net/page/item_support_policy

I am informing you of this to prevent a situation where you may have excessive expectations from support.

Let me know, if you will have any questions.

Hi carsten12

Thank you for using Filter Everything plugin.

This container contains Chips if they are enabled in FIlters Widget and by default it should not has any margin/space around it. It seems your theme has CSS rule that adds margin to ul elements. You can override this by adding something like this:

.wpc-filters-widget-containers-wrapper ul.wpc-empty-chips-container{
margin: 0 !important;
}

in Filters -> Settings -> Experimental -> Custom CSS

Hi Niru2025

Thank you for your interest in Filter Everything PRO.

Range slider is available only for Custom Field Numeric or Taxonomy Numeric filters. It expects that you stored in the selected post meta field or taxonomy terms numeric values. For other filter types it is not available (disabled) as does not make sense.

Hello todd_flycreative

Thank you for your credentials.

There could be three possible reasons: 1) You selected wrong WP_Query in the “And what to filter?” dropdown.

2) You have cache issue on your site.

3) You have cache issue that does not allow you to select correct WP_Query in the “And what to filter?” dropdown.

Usually you can try next things – edit and update your target page (Current Scholars Finder in your case) for example change its Permalink or so. And after immediately open your Filter Set to edit and select another WP_Query if it presents.

Sometimes this WP_Query can be cached by your theme or plugin and it is visible one time right after you update your page.

Thanks for the quick reply!

Per you response above. I checked the WP_Query in the dropdown and it was correct. I tried resetting it just to see if it would make a difference. It did not. So, that brings us back to the caching issue. As I mentioned before, the plugin works perfectly on the staging site but not on the live site. I tried to remove caching all together on the live site via the wp-confg.php but that had no effect either. There is no CDN or caching plugin on the live site at this time. Is there anything else I should try? I’m out of ideas at this point.

Thanks again for your help.

Hello Todd

Unfortunately I can’t say what could be the reason in addition to those that I have already mentioned. It seems it is related with your live server configuration. Or maybe with some 3rd party plugins or custom code if they are different from your staging server.

As option you have to install Query Monitor on your live site, select any filter any try to find filtered SQL query. It contains phrase /* Current SQL Query is filtered by Filter Everything plugin */ This query can provide some information about what might be interfering with filtering.

Hi peter2351

Thank you for using Filter Everything PRO.

Try please to select in the left dropdown of the field Where to filter? value Pages and after that in the right dropdown you will see list with all pages on your WordPress site and you can choose desired page.

Hi mobilabonnemangi

Thank you for using Filter Everything PRO.

The Maximum value in the range slider depends from the maximum value of post meta field in posts your want to filter. So if you will specify for one of your post/product post meta value for example 2147483647 (it is maximum integer in PHP on 32-bit systems) you will see this value in the Max field.

If your system is 64-bit this value can be 9223372036854775807

Thanks, I do understand this.

But in the “range” slider the value 2147483647 wouldn’t look too good for the user. Is it possible to set a max value here in the range slider filter then?

Hi mobilabonnemangi

They only correct way to set this value is to specify it for one of your filtered product/post.

Optionally you can hardcode it in the range.php view file using template overriding feature – https://filtereverything.pro/resources/templates-overriding/ but in this case it will not recalculate this Max value during filtering process and this can be inconvenient for site visitors.

Hi marianpino

Thank you for using Filter Everything PRO.

I would be glad to asnwer on your question, but support language is only English. Please write them in English only.

Thank you for your understanding.

Yes, sure. You can add condition inside range.php file and to check if the current filter is radius – to use one type of template, if the current filter is another – use another template code.

As optionaly way you also can use hook ‘wpc_view_include_filename’ to include your own template file for specific filter. You can find it in the plugin code and to understand what variables it allows to use and modify.

Hi stepasyuk, Thank you for your reply. Can you do this customization for me and send me price for it ? Thank you.

Hi whosred_sk

I would be glad to do this, but unfortunately I have no time for such paid services. But you always can find somebody for example on Upwork.

P.S : I tried with several different UI CPT posts, it doesn’t work

Can you help me ?

Hello anneso0

Thank you for using the plugin.

In general usually if you see “Yes” and “No” it means that you use Custom Field Exists type of filter. But it seems you need to use simple Custom Field filter type that show post meta field values as terms.

Try please to delete that filter and create a new one as Custom Field filter. Here you can read more about filter types – https://filtereverything.pro/resources/filter-types-taxonomy-custom-field-and-author/

Hello andreiparaschiv22

I’m not sure I understand you about preview button. If you mean the eye icon in the Filter Set it is not preview, but just link to the page, where Filter Set pointed to work. If you don’t see FIlters widget on other pages, it measn you didn’t point Filter Set on them.

Please, try to select “All archive pages for this Post Type” in the “Where to filter?” field of Filter Set and make sure that Filters widget in available on pages, where you expect to see it.

Hello!

Thank you for the above details, everything works fine now!

Kind regards, Andrei

andreiparaschiv22

Great. I’m glad that your problem was solved

I would be thankful for a review about the plugin here on CodeCanyon – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/reviews/31634508

Thank you in advance!

Hello LivLauryn

You can create refund request in the form in your account and the request will be processed in accordance with the Refund policy Rules.

Hello danmaby

Thank you for the report.

In general I know about this issue and I planned to validate more deeply and restrict values in the Prefix fo URL field to forbid words that already used in WordPress things. For example in taxonomy terms, post/page slugs and so on. But I’m still thinking about this because sometimes they can be used for both simultaneously – for example as taxonomy slug and as Prefix for URL (e.g. category and category). So for such cases I have one simple recomendation – just do not use the same word for prefixes and for post slugs.

For the all time customers use my plugin there were only 4 or 5 cases, when this caused 404 error.

Thanks for the response. The issue isn’t that a 404 is returned if the Prefix and Slug match. A 404 is returned if a new post starts with a matching word that exists in the Prefixes. This becomes a problem outside of our control in our case, because we’re enabling user submitted content (directory). So if a user submits a listing for the directory and happens to enter a post name that starts with one of the prefixes, it will return a 404. Any thoughts on how to mitigate this?

Hi danmaby

Technically I can add in the next plugin update the feature that checks already available post slugs before save a filter prefix for URL and vice versa – checks every post slug before saving it if it matches to existing prefixes for URL. But this will make the plugin heavier and increase the load on the site.

In your case I think the best way is does not use popular words in URL prefixes that potentially may match with post slugs.

Hello Shelterpl

Thank you for using the plugin.

In general it is techical requirement to restrict count of filters for the same criteria in single instance per Filter Set. But as you are probably 10th person who asked about this I have plans to consider of cancelling this restriction, but I don’t know when exactly this will happen. I can only notify you here in comments, after this will happen.

Hi ayudo2009

Thank you for using the plugin.

In general you are the first person who reported such issue. I don’t know what could happened on your site, but I always reccommend to create a DB or DB + files backup before any update of your WordPress site.

I can send you link to the previous verison of the plugin if you send me message in PM and extend your support period here on CodeCanyon. The last thing is to make things fair that I spend my time and efforts to help you.

Thank you for your understanding.

Hello drly

Thank you for your warm words about the plugin.

In general Taxonomy Numeric filters should not be related with your Custom Field Numeric filters. If they stopped to work it seems there is another reason. But if you send me (optionally in PM) link to the page with the problem, I can check and say what exactly happened.

FYI – you can not use Taxonomy Numeric filters instead of Custom Field Numeric because they expect that filtering data is stored in different places (in taxonomy terms and in post meta fields accordingly) So to replace one type filter with another type requires to copy all posts data from post meta to taxonomy terms.

Unfortunately I can not say when exactly XML sitemap will be ready, but I hope in 3 months this will happen. I will notify you here in this comments thread about this.

Hello Varhal

Thank you for using the plugin.

It seems you have some problems with WordPress function home_url() that should return your site home url, but returns null Probably some hooks forces it to return this value, you have to find it and disable or as option add own hook that returns correct value of your site home url.

Hi ecchermichele

Thank you for purchasing the plugin. I already answered you on this question, but I will provide you with its copy.

Yes, it is possible via hooks. You can use hooks that allow you to handle a filter term HTML. For example Filter term html hooks – https://filtereverything.pro/resources/hooks/#term-html-hooks

Also you can use available in the plugin functions https://filtereverything.pro/resources/functions/ to create conditions to add or not extra filters to combine them.

And also you can try to change URLs of some filter terms via hook ‘wpc_filter_term_url’ In the pluign’s code you can find example how it works.

Hi JessyLim

Thank you for purchasing Filter Everything PRO.

1. Unfortunately no, you can add a filter with certain filtering criteria only one time in a Filter Set. But as a trick, you can create several Filter Sets for the same page and add the same filter in every Filter Set.

2. Yes, you can specify what exactly terms will be shown in a filter. Please open filter, open More options and find there Include/Exclude terms option.

3. To set License key, please go to Filters -> Settings -> License, click on the “Get your License Key” https://prnt.sc/-ehm9df3H_XT and you will be redirected to the new page. Log in there with your Envato credentials and you will see your License key for the Filter Everything PRO plugin.

4. Images in filters can be displayed automatically If you use plugin ”Yith Brands for WooCommerce” or “Perfect Brands for WooCommerce”. But if you don’t use these plugins you can show your images via code example – https://gist.github.com/wpserve/e80ea9aaf978dfedb11edb44d2739dce This code expects that you added your images in taxonomy term meta fields and should be edited in accordance with your meta keys and stored for example in the functions.php of your active theme.

FYI – you can use this code example at your own risk, I do not provide support or debugging of this code. If you will not be able to implement it, you have to ask a developer to help you.

Hi tecladigital

Thank you for using Filter Everything PRO.

First of all update please the plugin to the latest version 1.7.0 – it is current version.

The second – try please to go edit your Filter Set and specify page or pages where it should works. This can be configured in the “Where to filter?” field and also select please correct WP_Query in the “And what to filter?” field of the Filter Set.

Before any changes, please create a DB backup. For example with plugin Updraft plus backup.

Thank you. Problem solved.

Great. I’m glad that your problem was solved.

I would be thankful for a review about the plugin here on CodeCanyon – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/reviews/31634508

Thank you in advance!

Hi wiredmark

Thank you for your interest in Filter Everything PRO.

Yes, it is possible via hooks. You can use hooks that allow you to handle a filter term HTML. For example Filter term html hooks – https://filtereverything.pro/resources/hooks/#term-html-hooks

Also you can use available in the plugin functions https://filtereverything.pro/resources/functions/ to create conditions to add or not extra filters to combine them.

And also you can try to change URLs of some filter terms via hook ‘wpc_filter_term_url’ In the pluign’s code you can find example how it works.