1274 comments found.
Pre sale question: Does this video player support adaptive streaming?
Hi,
can you be more specific? Thanks!
Cheers
1. User can change video quality from 240p to 1080p. 2. Player can auto chose video resolution based on user’s internet quality
If you use Youtube videos, you can set default quality value or set auto quality, from 240p to 1080p. For self hosted videos, you can set HD and SD mp4 files as any quality you wish, with optional auto preload option.
Cheers
HLS .m3u8 urls only.
I went through the comments section and realized that your plugin actually supports m3u8 live streaming: (https://creativeinteractivemedia.com/player/Elite_video_player/livestream-hls-m3u8-videos/) But in that video, I see that the quality setting is in HD and SD. Is it possible to have the settings in 240p, 360p, 480p, 720p, 1080p??
Thanks
I also tested the livestream here: https://hls-js.netlify.app/demo/ The stream loads but didn’t play. Not sure why
Yes, it supports m3u8. Only SD/HD are available for m3u8 streaming. It also supports YouTube livestream so you can actually have 240p, 360p, 480p, 720p, 1080p with YouTube live stream, maybe that will work for you 
Unfortunately I’m not doing YouTube livestream. Is there no way to make 240p, 360p, 480p, 720p, 1080p available in m3u8 live-streaming?
It is possible with small customisation work,
Cheers
Will the customization work cost extra money? if YES how much?
Not much for sure, should be easy work. Please email here https://codecanyon.net/user/_creativemedia_#contact after purchase,
Cheers
My player keeps playing on load even though I did not select autoplay
Hi,
please email us your test page so we can check, thanks!
Cheers
Hello, I am using this plugin on a client site and when I paste in a google drive direct link, it stops playing all players after viewing 3 different videos. I have a video course that we are running and after a user views the any 3 videos, the players do not play the videos anymore. The user typically needs to refresh or clear cache to get it to work again. Is there a reason why this is happening and how can this be fixed?
I did follow these steps and I have checked multiple computers and still having the same issue. I am embedding the player on a LearnDash topic page. Do you think there is a conflict with LearnDash and your plugin?
Just doing a little bit of searching and it looks like Google drive does have a playback limited. I am wondering if that affects how many times it is called up on the website and then has a playback limit error. The problem is that I can’t see the error because it is going through your plugin. What are your thoughts,
https://support.google.com/drive/thread/9977514/unable-to-play-this-video-at-this-time-the-number-of-allowed-playbacks-has-been-exceeded-please-tr?hl=enHi,
on our tests for Google drive videos we haven’t came across any limit. We use Google API key to make it work permanently,
Cheers
Can I play videos hosted on my bunny.net CDN account?
Hi,
yes you can,
Cheers
Thanks. 
Greetings, hope that everything is fine. I have a question: with your video player can I add pre roll ads and ads during the video? for example, if I put a movie in video format with your plugin, can I add an ad in the first 15 minutes of the video being played and another ad at 45 minutes of being played? Thanks in advance
Hi,
sure you can, if help is needed with the setup feel free to email us,
Cheers
hey, what’s the difference between this plugin and Stellar Video Player ?
Hi,
both players supports the same videos.
Main difference is in terms of design, and the following features:
Elite player:- VAST, VMAP, Google IMA ads support
- more playlist layouts (only text, only thumbnails)
- autoplay notification text as custom text, for example “Click to enable sound” if autoplay is enabled
- live video thumbnails and pre-made video thumbnails
- Google analytics for tracking video events like when it’s ended, how many times is watched etc.
- Captions (subtitles) for all self hosted videos – mp4 from server, google drive, dropbox, amazon S3 server etc.
- player can work as Image slider
- right to left orientation texts for eastern countries
- play specific video from playlist on page load
- icon controls “zooming” on hover
- fast forward and fast backward button
- customisable player interface (tooltip text font size, progress bar height on hover etc.)
Cheers
hey thanks for the reply, I have a question,
1.can this player remove the YouTube UI when the video is sourced from YouTube??
2.When the video is sourced from Youtube, is it possible to disable right click and hide the original source url ?
1. yes,
2. yes, with small customisation.
Cheers
For external storage other than Google Drive, Dropbox, Amazon S3, this player supports external storage, what else?
It can play any mp4 video from any server, as long as you have direct mp4 link to video.
Cheers
okay.
I need a little modification in this plug-in, can you help me ?
Please check email,
Cheers
hello I have a problem with the playlist feature, I have emailed you
Hi,
you need to remove special characters from player name,
Cheers
well this works,.
1.Can you hide the YouTube UI display (such as photos/Channel names, then recommended videos when visitors pause while watching videos, share icons and others)?.
Hi,
unfortunately no, because YouTube API doesn’t provide the options for these elements to be removed,
Cheers
hello,
I have a problem with this plugin the message
” DevTools failed to load source map: Could not load content for https://cdn.jsdelivr.net/npm/hls.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE”
can yout help me?
Hi,
we use hls.js API and it’s related to their API. But, these are not js errors and have no impact on the plugin and behaviour. If you want to turn it off, you can do that in console settings – disable the options “Enable javascript source maps” “Enable CSS source maps”.
Cheers
Hello,
I install the plugin and when I try to modify player setting it’s give me this error Error saving player. Please refresh the page.
I refresh the page and seam problem
Hi,
please email us credentials to wp admin so we can check,
Cheers
Great plugin and support.
Hello,
I HAVE AN ADSESNE ACCOUNT CAN I ADD ADS IN MY VIDEOS?
IF YES, THEN HOW BECAUSE I CANT SEE ANY WAY. I HAVE SEARCHED ALL GOOGLE BUT FOUND NO WAY. CAN YOU ELABORATE PLEASE
Hi,
please email us here https://codecanyon.net/user/_creativemedia_#contact your ads so we can test,
Cheers
Pre-sale questions.
1. How can I test one of my Youtube playlists using your demo?
2. Will the chromecast feature be available in next version? If yes, when will it be released?
3. Is Revive Adserver compatible with your plugin?
Thanks!
Hi,
1. you can email us here https://codecanyon.net/user/_creativemedia_#contact your playlist url, but works with any playlist from youtube.
2. yes, very soon.
3. you can use VAST/VMAP/IMA ads or you own self hosted ads from server.
Cheers
Hi. I have problems with the video redirect to the next video in the playlist automatically when fast-forwarded or backwarded. Can you help? I already sent you an email to https://codecanyon.net/user/_creativemedia_#contact Thank you.
Hi,
will check that, thanks.
Cheers
Hi, I Have a presale question (wordpress) If the user sees the content from his mobile, the button can be included in the player to send the video to smart TVs or google chrome cast?. I’m interested in dropbox playlists.
Hi,
you mean Chromecast in video player? Yeah, sure, we have it ready, will be released very soon.
Cheers
Hi, I am interested on jQuery plugin, I saw the doc and cant see details about how to manage properties and event using JavaScript. It allows to add videos or playlist with javascript on realtime? Or all must be configured statically on webpage?
Hi,
yes, you can call any function in player from external javascript, let me know if you’ll need any help so we can write the code.
Cheers
Thanks for your reply! That sounds very good, just I checked here your at http://creativeinteractivemedia.com/player/CC/documentation_Elite_Video_Player/documentation/ELITE_VIDEO_PLAYER_INSTALLATION.html and there are no place where talk about functions or properties. Can you indicate where are?
It’s not written in the docs, but as said in previous message, we can write you a code for calls, just email us list of functions you need.
Cheers
Hi I have a few pre-sale questions; We have about 30 video in total on our customers website. (1.) Can we add different poster/cover sheet for each video on the website?
(2.) Can we change the video players size per website pg?
(3.) Can we control the video playback speed? per example, If we want the videos to play right away as soon as someone enters a page of the website? (4.) We are using this Wordpress theme (WP bakery pg builder) Would this plug-in be compatible with this theme https://themeforest.net/item/visual-arts-portfolio-wordpress-theme/20563405
Thank you,
Hi,
1. Yes, you can have different poster for each video.
2. Yes, you can change players size for each page.
3. Yes, you can play the video right away user enters website.
4. Yes, it’s compatible with any theme.
Let us know if you need any help,
Cheers
Hello,
I’m going through your demo and I have a question:
On the YouTube custom player, how can I disable some of the default YouTube features that shows on the video (e.g. More videos suggestion box at the bottom of the player when a video is PAUSED and at the END of the video, Watch later, Share, Info, etc.)?
2. One of your demo video is titled “HIDE VIDEO SOURCE/DISABLED RIGHT CLICK MENU”. Does this apply to the YouTube custom player as well?
Regards
Hi,
1. We use latest Youtube API. But, they do not provide options to us developers to hide certain elements, like you see in the demo (share, logo etc.). “More videos” window will remain hidden after user close it one time. This is how Youtube API works.
2. It’s for self hosted videos only.
Cheers
Alright.
Is it possible to change the YouTube player playlist bottom style?
The current playlist bottom position for the YouTube player blocks the video playing and that’s a bad user experience. It’s even WORST on mobile.
Is it possible to make the bottom playlist display outside the player?
Like the way YouTube playlist does. YouTube playlist box doesn’t display inside the video player.
Regards
You can set the player ratio, from which you have total control over player “size”.
Also there is option to push playlist outside of the video area.
Cheers
Hello,
1. I’m not a developer. Is the option to push playlist outside of the video area part of the player settings or does it require a code snippet?
2. Do you have any demo that shows the playlist outside of the player?
Regards
3. I also noticed on your demo that the time slide on YouTube custom player is not accessible on mobile, which means you can’t fast forward or backward on mobile devices.
This is a major challenge for me because I plan on embedding movies on my site and 95% of my target audience are mobile users.
Is there a solution to this?
Regards
I meant that YouTube API doesn’t provide us – developers, to have control over some elements, therefore we can’t hide Watch later, Share, Info buttons.
All options/settings are in Elite player admin, no coding required. Depending on the player size, some elements will auto hide/show. You can check our Stellar video player with different player layout, with timeline on mobile: https://creativeinteractivemedia.com/player/Stellar_Video_Player/
Cheers
Hello,
Thanks for your reply.
1. Stellar doesn’t support VAST and I prefer Elite.
2. I’ve gone through the documentation on your website thoroughly (especially the Player Settings) and I didn’t see any option to show the playlist OUTSIDE of the player. Or are you referring to the “Video ratio stretch” checkbox in general settings?
If not, what is the option to show the playlist OUTSIDE of the player (so I can check it out on your online documentation)?
3. I also noticed on your demo that the time slide on YouTube custom player is not accessible on mobile, which means you can’t fast forward or backward on mobile devices.
This is a major challenge for me because I plan on embedding movies on my site and 95% of my target audience are mobile users.
Is there a solution to this?
Regards
Yes, video ratio stretch is the option for that, and also with other option video ratio you can adjust video size to any size, so it can look like on youtube.com. Timeline is hidden when screen is smaller, try rotating your phone. We can add timeline over the video as custom work if needed, just like in Stellar player.
Cheers
Thanks for your reply.
Can your plugin fetch videos from a YouTube channel with customized channel URL?
For example: https://m.youtube.com/c/BBCNews
If I use “BBCNews” as the YouTube ID, will your plugin fetch the videos successfully?
If NO, how can I fetch the videos?
Regards
Hello,
Kindly ignore my last question. I’ve found a way to get the channel ID of customized channel URL.
I have another question…
Does VAST work with YouTube videos (single videos, channels, and playlists) on your player?
Other video player developers are saying VAST only works with self hosted videos, not YouTube. Does this apply to your player as well?
Regards
Hi,
VAST works with ALL video types in our player.
Cheers
Alright.
1. Does your Stellar Video Player support VAST?
2. If yes to number 1, does VAST work with YouTube videos on your Stellar Video Player?
Regards
Only Elite player supports VAST.
Alright.
I also noticed on your demo that the time slide on YouTube custom player is not accessible on mobile, which means you can’t fast forward or backward on mobile devices.
https://creativeinteractivemedia.com/player/Elite_video_player/youtube-bottom-playlist/This is a major challenge for me because I plan on embedding movies on my site and 95% of my target audience are mobile users.
Is there a solution to this (so that users can fast forward and backward on mobile devices)?
Regards
Sure, as we said in earlier comment, we can make a custom work.
Cheers
1. Are you saying currently there’s no way for users to fast forward and backward on mobile devices?
2. If yes to number 1, I’m I going to pay for the custom work to enable fast forward and backward on mobile devices?
Regards
Video progress (and some other elements) will hide/show depending on the screen size and the parent container size where the player is placed. If you rotate device between landscape/portrait you’ll able to see it in action. If your goal is to have video track always visible over the video we will need to charge the customisation work. Also, we can implement additional functionality to have buttons for fast forward/backward with custom seconds, or similar. For any further arrangement please send email here https://codecanyon.net/user/_creativemedia_#contact, thanks!
Cheers
I am setting up global ads to play 5 random ads. I only see the option to add one url for the redirect link for globalPrerollAdsGotoLink. Each of the random ads is from a separate advertiser and needs to have a different redirect link. Is this possible?
Hi,
sure, we can do that as custom work, please email here: https://codecanyon.net/user/_creativemedia_#contact,
Cheers
Is it possible to have the title of the video playing, not the video player itself, show up in Google Analytics? Right now all the events tell you the name of the player (Example: Video player: ArticlesNoPlaylist).
Hi,
sure, it’s possible with customisation, please contact us via email, thanks!
Cheers
Hi. I can not add videos after my 4th playlist. Can you help? I already sent you an email to https://codecanyon.net/user/_creativemedia_#contact Thank you.
Hi,
it’s the limit in your wordpress, check the email,
Cheers
Hi. I already replied your email.
Hi. Please kindly check and reply my email.
Hi,
Any update yet?
Thanks.
Hi,
replied on your email, i was able to add videos in the 4th playlist, after video 68, it’s working fine.
Cheers
Hi. I have tried everything to get the POD to work and it doesn’t. It freezes whenever it gets to the ad. I followed the instructions and have tried everything but I can’t get it to work.
Hi,
please email us your test page so we can check your setup, thanks!
Cheers
Hi,
we have checked your page and it containes single pre-roll ad which works fine. If you have any troubles please email us here: https://codecanyon.net/user/_creativemedia_#contact,
Cheers
Hi,
please check your email, we’ve sent you working example of vast pod file,
Cheers
Hi CreativeMedia,
When using your WP version of Elite Video Player, I get black bars on the top and bottom of the video player << ONLY HAPPENS IF THE PLAYLIST OPTION IS TURNED OFF (only have one video) – If I have multiple videos and using either the bottom or the right-side playlist option (ON) – all fits in the container as it should AND THERE ARE NO BLACK BARS. The only way it works in either mode setting is to select the fitToBrowser option. (Which is not a viable option).
Can you explain? SETTING ratio = 1.77777777 (16:9) stretching video ratio does NOT correct the issue. Changing video source pixel size makes some difference, but really is NOT a solution – the video has an aspect ratio of one of these values >>> (1920×1080, 1280×720 or 960×540 pixels).
Two other items – not critical, but why in a playlist is the scrollbar so ugly and bulky (in the description box for overflowing text? The playlist scrollbar is very nice and looks great, but the individual descriptions for any playlist scrolling text is unpleasant to the eye. Can that be changed at all?
The other item concerns the on screen play button over the video (center) – is it possible to add a specific opacity value to the overlay, so you can see the underlying content better?
AGAIN – GREAT PRODUCT and the last two items are not deal-busters – but it would be a nice option to have.
Thank you, for any insight.
FXDesigner
Hi,
there is option “Video ratio” from which you can set player size to fit exactly to video size. Use “fitToContainer” option as responsive option. See here. Btw, do you have the latest version? Also, you can email us here https://codecanyon.net/user/_creativemedia_#contact your test page so we can check your settings.
There is auto scrollbar from browser when number of text lines gets too large, but we can disable that if you like.
Cheers
I appreciate your response, but I did try the mentioned setting and while I did see some impact when changing the options, the black bars remained when NOT using a playlist (single video only). —There seems to be an obvious relationship between the player and playlist that is NOT affected when using a playlist, but not the other way around.
By default, I always select the ‘fitToContainer’ option (always have).
I did NOT download the latest version, as you did some customization to the player for me in 2021. I do NOT want to mess up the customization.
Sometimes, compromise is the better solution. IF there is no workaround, so be it. I really like your WP player and will make due, if necessary. Just wanted to let you know about these items as a REAL-WORLD user of your great player.
To be honest, I don’t see the value of disabling the auto scrollbar. It implies doing so, will cause the text to be truncated. Sometimes limitation is a necessary evil. Of note, the auto scrollbar on a mobile device is nice and works well. The issue is with the desktop browsers and laptops.
Thank you. FXDesigner
Hi CreativeMedia—
After some more ‘tweaking’ I resolved the ‘black bars’ issue when using a single video – it is working as desired.
My other comments are still in play regarding media play overlay btn (opacity) and the auto scrollbar appearance. But as usual, your robust player came to the rescue regarding the unsightly bars. Just wanted to follow-up. Thx, FXDesigner