16272 comments found.
Can customer paid directly by credit card (through any services – like PayPal Credit Card Service Module)?
This need to customize your script from source code level.
Can you customize with extra charge?
Please contact our support zone via http://support.activeitzone.com/
pre-purchase question
1- What is the difference between this e-commerce and The Shop?
2- Which apps come with this purchase, I saw more apps in the ad, do I understand correctly?
Thanks for your interest. Active eCommerce Cms build with Laravel frame work. But the shop build.with vue.js frontend and Laravel backend. 2. Active eCommerce Cms has separate flutter app.
Hi,
Please, I think I got it wrong.
I bought the active ecommerce
and several modules, I bought THE SHOP believing that it would be a Multivendor module for the ActiveEcommerce CMS.
Is it possible to make an exchange?
Here your comment is not clear. Please contact our support team here. http://support.activeitzone.com/
Hello guys,
Please I need an answer on my ticket ID is 53643.
I’ve already sent all the purchese code that your support asked me to do.
2 days and your answer is just don’t get it?
I printed all the screens of my doubts meticulously.
What did your support team not understand, about the questions in my ticket?
Does your team know how to read English?
Please, agility and respect to buyers. I want to believe that they are an excellent company.
Your ticket was sent today.You misunderstand us for timezone difference may be. You can check this screenshot https://prnt.sc/xW1_wSaP3uSh Our support team will assist you soon.
Please my friend, confirm the time of the first message.
it was 2 days ago, you printed the last message, this is not honest of you.
There is a lack of understanding.
I need the answer regarding my problems.
2 days running on the same issue without having a solution
Are you want to know about the item exchange matter?
There are 6 pieces of information, among these 6, 1 talks about the possibility of exchanging the item. But frankly, your support is very time consuming, I can’t extend the reason for this.
6 topics, please answer me the 6.
Don’t worry about the exchange, I can already imagine your answer.
Answer the other 5 ok
There are 6 pieces of information, among these 6, 1 talks about the possibility of exchanging the item. But frankly, your support is very time consuming, I can’t extend the reason for this.
6 topics, please answer me the 6.
Don’t worry about the exchange, I can already imagine your answer.
Answer the other 5 ok
There are 6 pieces of information, among these 6, 1 talks about the possibility of exchanging the item. But frankly, your support is very time consuming, I can’t extend the reason for this.
6 topics, please answer me the 6.
Don’t worry about the exchange, I can already imagine your answer.
Answer the other 5 ok
Hello, Replied your all questions. Usaully we take 24 hours to reply a ticket (Except weekends) But currently we are experiencing lots of ticket presssure unlike as usaul and as a result support may be slower in some extend. Hope you will understand. Thanks for your patience.
I get it,
I need to create a ticket for each addon I purchased.
your support is understanding that I am creating several tickets to be served faster.
But this is not my intention.
Each ticket needs a different purchase code, that’s why I created a ticket for each product purchased.
Putting everything in one ticket is just a lot of information clutter.
I’ve been working on this project all day, so please note that tickets open at different times.
Your support system doesn’t have the option to edit a ticket, that would help a lot.
Please 24 hours have passed since my last ticket.
Our support team is assisting you .
Hello Help me I got http error 500 when go to step import database.
Please contact our support zone from here http://support.activeitzone.com/. Our support team will assist you.
But it bot support . Not a human.I re-check config on server ok but when step import db click it throw 500 error. And loop install -> 500 and again .I already read document for support .Not support for give a url document ?
Our support asked for required informations to check your issue of your script. You need to cooperate with our support but without doing that instantly you gave review for support and applied for refund. If you have any confusion regarding envato sup[port policy Please read the support policy first. Here is the link of envato support policy. https://themeforest.net/page/item_support_policy
Sir, why didn’t you upload a video on your YouTube channel to install the add-on in the website as soon as possible? I have purchased your website and I am not installing the add-on in your website.
I want install add-on in the website
please upload a video on your YouTube channel to install the add-on in the website
Please read documentation or send us support ticketr via http://support.activeitzone.com/ . Our support team will assist you.
The website I bought from you does not show the classified product option. What is the solution?
Please upload the video your YouTube channel how to install addon in the website please I want install add-ons in my website but I don’t know process
Classified product option is already available to the customer panel.
For addon install we already describe detals to the documentation of addon. Please check.
Hello, lately I have many fake registrations and spam, how can I put a recaptcha?
Please renew your support pack and send us support ticket via http://support.activeitzone.com/ . Our support team will assist you.
hello activeitzone team
i want to buy your product ( Active eCommerce CMS script) but srill have some questions before buying
1- can i buy your script only and link it with another flutter app that i have , i mean i have another ecommerce multivendor app , NOT your app (Active eCommerce Flutter App).
2- can i change the script design , change some colors and add some section in homepage or in other pages.
3- can i change the scripts languages , for exemple adding a language or delete another , make correction of some words weach is not translated correcty in the script .
4- will i get updates of the script , everytime you upload new version on codecanyon.
5- can i get source code to make some changes.
6- will i get support if i faced technical problems in the script.
7- can i add a new local payment gateway to the script
waiting for your postive reply thank you.
Hello,
Thanks for Your interest.
1. You need to edit from source code level of API to make workable with other app.
2. yes. you can.
3. yes. You can.
4. After customization you will not able to update the script because of mismatch of source code.
5. yes. you will.
6. you will get support only for the code you will get through purchase. support will abanded once you change the source code.
7. Yes. by customization you can add your own payment gateway.
Have you ever thought about making the system to define a base delivery time by distance, time for processing the order? With that inform in more or less time that the customer will receive the order? Afterwards, take into account the average time the seller is taking to deliver and inform: On average this seller takes X time to deliver…
Thanks a lot for your suggestions.
I want to buy the php script, flutter user app and delivery boy app. 1: I want to know, how much will you charge for reskining and installing all of them?
2: Can it work as a Single vendor systems? 3: does it have wholesale prices feature and how do i include it if any?
1 We provide installation support under customization. To discuss about customization please contact us via http://support.activeitzone.com/
2. Yes you can.
3. Yes. There is a addon called Active ecommerce wholesale (B-B) addon.
Hi,
I wanted to install and went to myurl.com/install after that i went to File Permission check page then had to enter key and after that nothing happend.
after Active It Zone Product Activation it does not go to other page.
can yoou let me know what is wrong with this process ?
Please contact our support zone via http://support.activeitzone.com/
.
.
Can you please update my ticket.
Our support team will assist you on regular office time.
I am still waiting can you please look at my ticket?
?
Can you please mention your ticket number please?
আমাকে সাহায্য করুন
52186
52186
- 52186
52186
requesting you please do not spamming in comment section. If you already sent support ticket our support team will definitely assist you simulteniously. Please mention your ticket number.
How do i log into Admin Pane ? /admin or /login does not work ?
Our support team is assisting you to support zone. Please use a single support system (support ticket/comment section).
Seller Product Manage By Admin this option enable right
After activate this option Cash On Delivery of Seller product will be managed by Admin.
please more details for this option working flow in admin side manage means please specify more details
Please be specified about your questions.
Sellers products manage means admin will upload sellers products, and deliverd by admin.
hi, what is the difference commercial and personal project? if i bought the personal project can vendors/sellers register and sale their product on website?
Yes. You can.
Sir, put the option of offline payment in the flutter app. And in your website, if the customer pays us the payment on the spot, then the delivery charges will be not pay
I know POS add-on I don’t talking about POS ADD-ON if the customer pays us the payment online on the spot via violet. then the delivery charges will be not pay
Sir, put the option of offline payment in the flutter
Thanks for your suggestion.
Hi team,
So we allow admin and seller to create coupon but I don’t see seller’s coupon on the store page. Can we add in the store page instead?
Thanks
Please contact our support team via http://support.activeitzone.com/
Hi team, need your support #51823
Thanks
Our support team constantly assisting you. They will reach you periodically.
Hello, I’m still waiting for the response #51823
Thanks
Okay. Our support team will assist you.
I’m still waiting for the error to be fixed #51823
Thanks
okay.
Hello Is it possible to make a minimum order i mean the client to be able to make an order must be above for example 50,-$ or if less then he will pay a delivery fees?
This option is not available yet but we will ass the option soon.
if I buy a regular licence: 1. could I add some customizations to the code. 2. can I set it up in 2 diffrents servers for 2 marketplaces?
Yes you can customise your project as your need. For each server you will need to have separate regular license.
hi , is there a notification in the dashboard for (seller/customer ) to infom him that he got new message? can we also add an email notification?
Yes these are available.
So why don’t I see the notification on dashboard ?
Did you purchased the item?
no on the demo version
where should I see the notification exacly?
Sellers don’t get new notification for new messages.
hello is there a chat using wechat?
nope.
is it installable in localhost ?
Yes.renew your support pack for getting continuous assistance from us
Can I use this for food delivery service?
This is multi vendor eCommerce application.It may not usable on Restaurant procedure or food delivery.
Hello, thanks for an amazing project. We are willing to buy either the active ecommerce or the shop.but we really want to know the coming features in Theshop.can we have addons like delivery guy .one of our colleague is using the active cms was complaining that when user switches language to french it changes the way product display from the front page.As we went through the demo website and there’s no option to change the website favicon.kindly reply we want to take a decision for our coming project. Thanks
Delivery boy addon is already available. If your colleague have any issue regarding language he/she should send support ticket to our support zone. Our support team will attend his issue and solve immeditely. Currently we are working on seller app and soon it will be available to codecanyon marketplace. Thanks.
Thanks for prompt reply. But we meant delivery boy for The shop script
You are commenting on Active eCommerce cms.The shop is another item of ours.So if you will have any questions you can ask from the item.
