1446 comments found.
is customization possible?
Hi,
Thanks for Getting in touch.
Yes. It is possible but you have to pay for it.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and share your needs.
Let me know if you have any questions
Thanks and have a great day
hi there,
YOUR PLUGIN STOPED WORKING AFTER NEW WOOCOMMERCE UPDATE! Neither the TEXT-Review nor the Review images / rates etc. were imported! can you help please?
ALSO: i already whrited multiple emails from different email adresses, im not sure if you recived it because we are waiting and waiting…no support was given. can you help on that?
PLUS: the promised feauture of auto delete sheduled tasks after some time (we asked for several times) was not added yet! we are waiting for over 4 months now! you promised 4 Month ago to add this within 2 Weeks!
We’re running out of patience and do not want to wait again for so long.
Thank you for understanding.
Hi,
Thanks for Getting in touch.
We received you mail so already trying to detect issue.
For new feature, It will available in next major update. We already try to release major version updates as soon as possible
Thanks and have a great day
sorry is this all? i need support!
You keep saying you will add this and that on next update! in the last major update it wasnt there. you keep promising things you dont do!
we are out of patience.
HI,
I am really sorry about it But you have to wait major update for auto delete feature
Please share sample file and i will fix issue within 24 hours.
Let me know if you have any questions
Thanks and have a nice day
The plugin is not working propely since woocommerce new update! it does not import / recognize REVIEWs bcs they are not treated as WP-comments anymore. it gets handlet by woocommerce itself. so i think you have to fix that in major update too!
We fix all issue reported by our plugin users.
We can skip or extend any new feature suggested by our users.
Sometimes we received many request for different feature but we will add by priority. Currently our major priority is to release major update 6.0. I really sorry to not add feature in time but I give you guarantee, I will add this feature in next major update 6.0
So Please share sample file i will fix issue as soon as possible
Thanks
when will the update update 6.0 be addedd, when will you FIX the woocommerce issue and add my requested feauture (please tell a date)!
because i spend a lot of money on the plugin.
version 6.0 is still in development. So it’s hard to give you exact time. Also we are not giving any specific date to any users because time varies based on other user requested features.
But I ensure that Auto delete feature will available in version 6.0
Thanks
ll plugin ha smesso di funzionare correttamente dopo l’ultimo aggiornamento. Non importa i decimali nel campo price and regular price. Importa prodotti ripetuti con lo stesso SKU nonostante sia univoco senza varianti.
Ho dovuto bloccare il sito per tutti i problemi causati
Hi,
Thanks for Getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution as soon as possible
Thanks and have a great day
How on Earth do you export product images? What’s the use of exporting just the product descriptions?
Hi,
Thanks for getting in touch.
Plugin Exports product image URLs. When you import same with plugin, it will automatically download images from url.
Thanks and have a nice day
We wanna purchase your plugin. First we have some questions:
a) We can have preg_replace rules in import process?
So if value TEST2 is present in field productcategories then it will be replaced with TEST1.
b) We can start export and import profile via URL? (not need to enter backend). A lot of export/import plugins can do that. What about yours?
c) do you have a guide how to run a export & import via cronjob?
d) Is your plugin fully compatible with WPML? Is your plugin certified by WPML?
e) If i try to open your demo page we get certification error, just for your information. 
Hi,
Thanks for getting interest in our product
a) You can easily replace any data by shortcode facility. see http://plugins.vjinfotech.com/wordpress-import-export/documentation/add-shortcode/
b) I don’t understand your question. Please describe some more details with example
c) you can read article at http://plugins.vjinfotech.com/wordpress-import-export/article-categories/background-cron-processing/
d) plugin fully supported by WPML and certified by WPML. see https://wpml.org/plugin/wp-import-export/
e) we will check our demo and try to update soon as possible
Let me know if you have any questions
Thanks and have a great day
we are disappointed about your service. the plugin is okay and it works. but we are waiting for a decade now for you adding a way back promised feauture THIS is what you rpmised https://ibb.co/0yCCJF6. you thold us, you will add this feauture in the net 2 weeks (3 month ago) meanwhile 2 new updates came out and the promised feauture is not been added! we are waiting for so long for the follow functionality: the plugin should be able to automatically delete exports after a specific time… we do not want to wait another 2 to 3 months!
Hi,
Thanks for getting in touch and sorry for wait too long.
We will try to add feature as soon as possible.
Thanks and have a nice day
Hi, this Plugin supports Sensei integration? (Plugin used to sell online courses with Woocommerce)
Hi,
Thanks for getting interest in our product
We have not tried that plugin. Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and Share more details about your needs
Let me know if you have any questions
Thanks and have a great day
hello, pre-sale question.
I am synching the ERP software product data to google sheets. So can I schedule an update on the website products using google sheets product data?
In google sheets, there will be SKU, price, stock, and meta tags which are continuously synced from the ERP software so just need this plugin to create a schedule in such a way that the existing product data like stock, price are updated in the website on the basis of SKU of google sheet and website.
So how can i do this with this plugin?
Hi,
Thanks for getting interest in our product
Plugin support schedule import so you can set schedule import for specific interval and import your data from google sheets.
Let me know if you have any questions
Thanks and have a great day
i already waited 2 month. you thold me you will add this feauture in the net 2 weeks (one month ago) now new update is here and feauture is not been added! we are waiting for so long for the follow functionality: the plugin should be able to automatically delete exports after a specific time…. pls add this feauture asap. dont let us wait.
Hi,
Thanks for getting in touch.
We are really sorry for wait for functionality. This functionality is now our highest priority and try to add functionality in next update.
Thanks and have a nice day
Hello, I have a question regarding wpml import: it’s say original language Title / ID but how can we export original language id ? Thanks
Hi,
Thanks for getting in touch.
Export all fields it will show all details OR try to export with settings for import button for migrate any data between sites.
Thanks and have a nice day
Export all fields it will show all details OR try to export with settings for import button for migrate any data between sites. _> Hello thanks for response, yes we have tried but it won’t math the translation because when we import the translation id is changed we have tried using slug but it doesn’t export the original slug… we don’t know what we do wrong. Thanks
Hi,
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution as soon as possible
Thanks
Hello, I have send to you last week the access on the website. Do you have any news for me? Thank you!
replied to your ticket
Thanks
Hey, many thanks for your support. Somehow we have succed in importing all attributes from 8 languages around ~1500. Amazing work for this module. Thanks again you saved us hours of manual mapping 
we are waiting for so long for the follow functionality: the plugin should be able to automatically delete exports after a specific time…. pls add this feauture asap. dont let us wait.
Hi,
Thanks for getting in touch.
We will try to add this feature n next update within 2 weeks
Let me know if you have any questions
Thanks and have a nice day
Is it possible to remove a specific category from products via import? For example we wanna remove category TEST2 from all products:
BEFORE PRODUCT 1 = CATEGORY, TEST1, TEST2, TEST3 PRODUCT 2 = CATEGORY, TEST1, TEST2, TEST3, TEST4
AFTER / RESULT PRODUCT 1 = CATEGORY, TEST1, TEST3 PRODUCT 2 = CATEGORY, TEST1, TEST3, TEST4
My idea is: In first step we will export all products with sku and category to csv. In second step we import the csv and update products by removing category TEST2.
Is this possible and we can see any guide about that case in your help files? Because we plan to purchase your plugin.
Hi,
Thanks for getting in touch.
It is possible by using plugins shortcode facility. you can read article http://plugins.vjinfotech.com/wordpress-import-export/documentation/add-shortcode/
If you face any issue then please contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will guide you in minimum time
Let me know if you have any questions
Thanks and have a nice day
Hello, I don’t know if this is the right way, but I need to ask refun for this item. Thank you
Hi,
Thanks for getting in touch.
We will process your refund as soon as possible
Thanks and have a nice day
With other import plugins we also can run extra php code with import profile to modify data while import running. Do you plan to add option to run custom php? We can send you some import plugins that already have this and its very usefull in daily business for “extended cases”. 
Hi,
Thanks for getting in touch.
Plugin already supports this functionality. Please read http://plugins.vjinfotech.com/wordpress-import-export/documentation/add-shortcode/
Let me know if you have any questions
Thanks and have a nice day
We already purchased your plugin but stop working with that plugin depending to missing options in schedule area.
Example: You wanna have schedule for monday, friday, saturday, sunday.
To do that you need to wait for each day. So you need to wait 4 days before you can complete this simple schedule job. Other thirdparty solution can handle this party without need to wait for specific day because you can select date and time per dropdown. Do you plan to add this function soon? So we can purchase your plugin again, because your support is much better then others!! 
Hi,
Thanks for getting in touch.
We will try to add feature in next update.
Let me know if you have any questions
Thanks and have a nice day
There is no option in your demo to schedule import and export for specific week days and time.
- Any chance to schedule import on monday 6am? Because in your demo we have only this options: https://ibb.co/vdMmdYpSo we cant setup today (thursday) an schedule for monday. We need to wait for mondey and then we are able to create an schedule for monday. Thats not a good workflow and absolute not professional. If its possible to schedule import/export with your plugin on any day for any day: please tell me how this will work. In your description and guide we did not find any information (like other user comments before)
Hi,
Thanks for getting in touch.
you are right. you have to wait for monday if you want specific day. We will try to add this specific option as soon as possible
Let me know if you have any questions
Thanks and have a nice day
First question:
is it possible to start export and import every friday 10a.m via schedule? Most of all plugins can do that out of the box. What about yours?
Second question:
Is it possible to add date parameter/sufix to filename like: filename_date.csv? This are basics for export plugins, but we did not find any information about this case with your plugin.
We also checked your guide about this, but no information found about this details. 
Hi,
Thanks for getting in touch.
1) you can export and import every friday 10 a.m via schedule
2) No, You can’t add dynamic names. Only auto generated names are dynamics.
Let me know if you have any questions
Thanks and have a nice day
Hello, it’s possible to use that plugin to import users from a file and remove the current user if not present or leave it as is if it’s yet present? Like a sort of user syncronization with that file.
Hi,
Thanks for getting in touch.
It is not possible to remove any data But don’t worry already in our user request list and we will add feature as soon as possible
Let me know if you have any questions
Thanks and have a great day
Using your plugin, how would I be able to import and export more than 40000 products quickly? Will setting multiple crons work or not? Because I use a lot of import/export plugins and the problem is mainly speed. Exporting is easy but importing new products is very time consuming. When I have 10000 products, it takes up to 2-3 days to update?
Hi,
Thanks for getting interest in our product
Exporting is easy because data is just writing into files. Import is time consuming because it required download images, Attachments and add multiple data to database But import takes only 0.5 – 2 hours max if your server is good enough
Let me know if you have any questions
Thanks and have a great day
Is it possible to set up multiple crons for importing products? For example, 2 minutes, 5 minutes, and 10 minutes? What is the speed of updating product information, such as price, SKU, etc?
Hi,
you can set unlimited cron with different interval.
Speed is based on your site configuration, Other installed affected plugins and themes and many more parameters.
I suggest try our plugin and if plugin will not work for you then we will provide 100% full refund.
Let me know if you have any questions
Thanks and have a nice day
Namaste,
For testing purposes, I borrowed your plugin from my friend’s colleague. Since I had a terrible experience with WP all import and also the Webtoffee import-export plugin, I am only testing, so if everything is fine, I will purchase your plugin. Initially, I ran into a problem. I selected only new products for import and ignored existing products, and my feed contains only new products. I tried to import this feed several times but it started skipping after 100 products and then 10 products. Could you please explain this?
This is screenshot: https://we.tl/t-xaAdVPyvzW This is Feed: https://we.tl/t-DYQKKZDDihHi,
Plugin required license for import any data and your site has not activated any licenses. It means you are using nulled / pirated version.
So without purchase we can’t offer support for you
I suggest to try our free version at https://wordpress.org/plugins/wp-import-export-lite/ and we are also porivide support for free version
Thanks and have a nice day
This plugin can not recognize another product with a photo of the previous product that is just the same name, and give it a new name and attach it to the related product , What is the solution to this problem?
https://imgur.com/a/mWQhU62 https://imgur.com/a/JA3qgYoHi
You do not seem to have purchased the plugin. If you have purchased it under a different username please write this comment logged in with that username.
Thanks and have a nice day
I am responsible for the product, purchased with another account from you
please write this comment logged in with that username.