1382 comments found.
You never replied to my emails it’s been 2 months.
Please let us know which cron job or cron command we can add (for example, within the “WP Crontrol” plugin) to enable YOUR Plugin to automatically delete exports that are generated automatically from your plugin. Currently, we have to manually delete these automatically created backups every day. Thank you for providing the command!
Hello, I really enjoy working with the plugin and have never had any errors. Now today I wanted to import some images from a URL, and the same error always occurs.
Existing item found #10687 Warning : File Download Error : Invalid File Format
The CSV file consists of: SKU: 0412767K Title: ESJOT drive sprocket “32195” 520, steel, weight-optimized 13 URL: https://images.eosweb.de/images/artikel_xl/mdqx/mdqxmjq4ofjfmq?t=MTY4NzYyNTk3NA==
Can someone help me???
Hi,
Thanks for getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you soon as possible
Let me know if you have any questions
Thanks and have a nice day
Hi, I am trying to use the plugin but it says it is active on another site. I have no idea on what site it is. Can you please deactivate it on your side so that I can import orders. Or tell me how I find out where it is active myself. For my other plugins I can login and see where the plugins or themes are used, so just steer me in the right direction please. Many Thanks Vernita
Hi,
Thanks for getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you soon as possible
Let me know if you have any questions
Thanks and have a nice day
I did contact you from your profile page the day before I made this comment. Please reply asap. Thanks Vernita
Your license is now deactivated and free to use on any site
Thank you, I have sent you a message yesterday and waiting on your response. I have a question please also, If I use the “Upload From URL” method with scheduling, will the schedule redownload the file or it will download it once and keep using it, I have tried it and it does not seem to be re-downloading the file. which method allows me to update a file outside the server and the plugin download and uses it?
Hi,
Thanks for getting in touch.
Please use “Upload from url” option to get Updated file from URL
If you face any issue with that option then please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you soon as possible
Let me know if you have any questions
Thanks and have a nice day
Hello, Is plugin compatible with php8.1? I am trying to schedule an import every certain time, it is downloads and reads the file rows fine but stays at processing and does not import or update anything. Please help. thank you
Hi,
Thanks for getting in touch.
plugin is fully compatible with PHP 8.1.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you on the issue as soon as possible.
Let me know if you have any questions
Thanks and have a nice day
I have contacted you through your messages and have not gotten response!!
your ticket is under processing we will contact you soon
Please check and reply to ticket #1906
Hi,
Thanks for getting in touch.
We will process your ticket and provide solution soon
Let me know if you have any questions
Thanks and have a nice day
Great plugin! Thank you
Hi, I have several variable products with more than 200 variations. The products have color type attributes and each color with its own hexadecimal code.
This plugin can export and import these products with all their attributes and their respective hexadecimal codes?
Thanks!
Hi,
Thanks for getting interest in our product
Plugin can easily handle 200+ variations and all data including attributes and hexadecimal code.
i am assuming hexadecimal code is attribute or meta.
Let me know if you have any questions
Thanks and have a great day
Hi, is this plugin compatible with HPOS ?
I mean, if I have a shop with HPOS activated and I import old orders from a shop without HPOS activated, when I import them to the shop with HPOS, will it work under HPOS?
Thank you.
Hi,
Thanks for getting in touch.
We have not tested yet but we use standard WordPress + WooCommerce API so most probably it will work
Let me know if you have any questions
Thanks and have a nice day
Hello, its there a option available, when i import products to be saved as draft, or privat not directly published?
It would be very usefully so can check if the details are ok, before publish it
Hi,
Thanks for getting in touch.
Please change post status to draft under Other Product Options in import step 4
Thanks and have a nice day
Hello is this plugin still valid, it seems to be becoming older fast, considering all the changes made since October 2022? 8 Months no updates? Thanks
Hi,
Thanks for getting interest in our product
Plugin use standard WordPress functions so there will no impact on any changes. But we will continue add new features.
We are already working on major update. it will release soon
Let me know if you have any questions
Thanks and have a great day
Hello, thank you for the quick response, if I can ask, what features are you looking to add, any plans to run a sale on this soon as well? Thanks again.
Hi,
easy UI, more addons, double import/export speed, more options and much more
for near future, we are not planning to run any sale. if any changes in plans we will inform you
Let me know if you have any questions
Thanks and have a nice day
Is there any way to import product to automatically create new fields for acf repeater?
Hi,
Thanks for getting interest in our product
Plugin support ACF so it can import repeater field
Please share more details about your needs so i can help you.
you can direct contact me from my profile page at https://codecanyon.net/user/vjinfotech and share more about your needs
Let me know if you have any questions
Thanks and have a great day
Hello, does this plugin support deleting products that are gone in new xml?
Hi,
Plugin will not delete anything. we will add this feature in our future updates.
Let me know if you have any questions
Thanks and have a nice day
also the google drive settings not working for me. I went through the steps and made sure all are good but once I click on “Pick from google drive” and then click on the google account I used for the project, the popup window disappear and nothing happen. If you have seen this issue before and know a solution, please share it with us. Thank you
Hi,
Thanks for getting in touch.
This is not frequent issue but guide us to detect issue.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and share more about issue so we can detect it.
Thanks and have a nice day
I have emailed you few days ago and have not got a response yet.
I will check try to solve your query as soon as possible
Hello, I want to ask if I want to auto import “Upload from Desktop” will the cron use the same file on my local computer? or is it going to use the same file that was initially uploaded to the server when setting the new import?
Hi,
Thanks for getting in touch.
There is no direct connection between your computer and live site so it’s same file when you setting the new Import
Thanks and have a nice day
Hello,
I don’t understand I have one project with “Once Daily” recurring import from URL. But it imports every hour and next event I can also see in 1 hour.
Problem is that this is always 130 products with images and it destroys the database and filesystem after a few weeks.
How to get it to do real “Once Daily”?
Hi,
Thanks for getting in touch.
If schedule is set to daily then it will only run daily basis.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will check issue you as soon as possible
Thanks and have a nice day
I have a list of 70.000 variants in a CSV file, that need to be imported to existing variable products. Does your plugin support just the import of variants?
Hi,
Thanks for getting interest in our product
Plugin can import variations and easily handle your 70000 records.
Let me know if you have any questions
Thanks and have a great day
But can it import ONLY variations? Variable products exists already.
Yes, Plugin can only update variations but you have to update it by sku or product id of variable product
Update? Okay, but what about create?
You can create and update both based on your choices
How can i deactivate this plugin? The licence only works on one site, so I can’t activate it on the site I want to import into to.
There is no link in the plugin to do this.
Hi,
Thanks for getting in touch.
You can Deactivate license purchase code from YOUR_SITE=> Woo Imp Exp => Settings => Purchase Code
Let me know if you have any questions
Thanks and have a nice day
need your help! after importing woocommerce order the Downloadable Product Access Permissions is not given. this happens all the time i import orders. i have to manually choose product and assign it to buyer. how can i resolve this, maybe with a php code?
here is a screenpic of what i mean. please give me advices on how to fix it myself!
https://ibb.co/y4kXvtHHi,
Thanks for getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you as soon as possible
Thanks and have a nice day
