vjinfotech

vjinfotech supports this item

Supported

432 comments found.

Hi. I have an webshop with over 300 products, I need to export them to a newer site. Does your support guarantee to help with the export so the import will be flawless? It´s clothing so we have many brands, colors, sizes. Thanks.

Hi,

Thanks for interested in our product!!

we are provide full guarantee for plugin and support. if you face any problem then we provide full support and also we provide 100% refund if you face any problem.

Still any doubt then just reply us we are happy to hear you.

Thanks and have a nice day. :)

OnlineD

OnlineD Purchased

Will this plugin allow me to import customers from and old woocommerce site, into a new one that is already live and therefore has its own new customers. When I did the original woo import the customers did not come across so the link with their old orders has been lost – will this plugin solve this problem and not change any of the new data?

Hi,

Thanks for interested in our product!!

you can transfer all your data with our plugin without any problem. your old customer transfer to new site and new site customer not affected.

Still any doubt then just reply us we are happy to hear you.

Thanks and have a nice day. :)

Dadda88

Dadda88 Purchased

Hi,

i need to import products, products categories, users and export orders. i’ve tested to export users, edit a name and import the same file but doesn’t update the old one, i’ve selected both skip or update but doesn’t work.

The Schedule Import need an url with a specific name file or is possible like this: http://www.site.it/gestionale/user.csv? I don’t see name file on schedule import management (i think doesn’t import anything).

Is possible to export files whitout date and time? like “order.csv” only?

Hi,

Thank you for getting in touch!!

if your update not work then just open support ticket at http://www.vjinfotech.com/support/ and our technical team assist you in minimum time.

for custom file name we provide major release within 10 days and we provide this functionality in next update.

thanks and have a nice day :)

ecerno

ecerno Purchased

How can I import and export the field “cost of good” from this plugin? It’s a custom field to add the price of every product. https://codecanyon.net/item/woocommerce-profit-of-sales-report/9190590

Hi,

Thank you for getting in touch!!

For Export,

check your custom fields column you can see your all custom fields here.

For Import,

Just add new column for update custom fields.

still any doubt then just open support ticket at http://www.vjinfotech.com/support/ and our technical team assist you in minimum time.

thanks and have a nice day :)

zarpa37

zarpa37 Purchased

Hi, I’m trying to import an csv with 34 products but the import process always remains at 2%.

Hi,

Thank you for getting in touch!!

Just open support ticket at http://www.vjinfotech.com/support/ and our technical team assist you in minimum time.

thanks and have a nice day :)

I bought this plugin and I’m extremely sorry. I’m trying to import a simple variable product to test and I can not.

I created the CVS exactly in the layout just like the example you sent me. I tried to make the file as simple as possible.

This plugin is awful. The Log does not describe the errors in the import.

The documentation is terrible, it has no data map. I’d like my money back.

Hi,

Thank you for getting in touch!!

please reply to your ticket if your problem is not solve then mention it we will provide full refund if you need.

thanks and have a nice day :)

okrahoma

okrahoma Purchased

HI, Nice tool. I’ve only run some tests so far, but once I get it to work on my site I expect that it will save me a lot of time! One problem I am having is that while the product is imported, it does not appear on my website. I have to go into the wp admin, and click on the Update button for each product. Only then the product appears on the site. It’s puzzling, because after running the import, the product does show Visibility=Public and Status=Published. Yet it doesn’t appear on the site until I also click the product’s Update button. Thanks for any help.

Hi,

Thank you for getting in touch!!

Just open support ticket at http://www.vjinfotech.com/support/ and our technical team assist you in minimum time.

thanks and have a nice day :)

I want to sync only prices between two woo shop, the product id’s parallel. This plugin is answer a problem?

Hi,

Thanks for interested in our product!!

you can synchronize your multiple shop with our plugin.

Still any doubt then just reply us we are happy to hear you.

Thanks and have a nice day. :)

can’t reset password in support forum http://www.vjinfotech.com/support/

Hi,

Thank you for getting in touch!!

we will reset your password as soon as possible.

thanks and have a nice day :)

I exported around 18K SKUs for my woocommerce store, swordsofmight.com, yesterday and that was fine, albeit very slowly. However, when we attempted to import the products back, it caused the entire site to crash. This was actually a very difficult experience in itself but we managed to get the site back up. However, I’m very hesitant to give this another go as it could lead a subsequent crash. Does the plugin not support a large number of products or is there another way to approach this to make it work?

My purchase ID is 04d7ae19-f059-46e8-a27e-0b0233bcd43b. I look forward to hearing back from you!

Hi,

Thank you for getting in touch!!

plugin is support unlimited products and tested with 50K products. maybe your max_execution_time and memory_limit is low.

Just open support ticket at http://www.vjinfotech.com/support/ and our technical team assist you in minimum time.

thanks and have a nice day :)

Hi, i ordered your plugin yesterday, i exported first and on the same excel sheet i try to import 7 simple products, image not show, and only 1 product has been imported. i load images with media and i copy and past URL to excel sheet. it is not work for me. do you have some video, some example to show step by step how to?

Hi,

Thank you for getting in touch!!

Just open support ticket at http://www.vjinfotech.com/support/ and our technical team assist you in minimum time.

thanks and have a nice day :)

I am now not able to use the add-on at all. Please tell me what is going on. I gave you access to my site, and you deleted all my categories and left. You have done nothing to actually help fix this problem. except terminate my ability to use the add-on or plug-in at all. Please explain what is going on. Why did I have to waste money if your plug-in does not work at all. especially when your team is suppose to help fix it.

Hi,

Thank you for getting in touch!!

we have already replied to your ticket. please check your mail. we provide major update 3.0 within this week. and your problem is solved in next update.

thanks and have a nice day :)

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