vjinfotech

vjinfotech supports this item

Supported

548 comments found.

Hi there.

I’m planning on renewing the license E.O.M

Meanwhile, can you tell me why Products which have not been assigned to a Category is omitted from the Export List ?

Thanks

Hi,

Thank you for getting in touch!!

no one product remaining in exported list. no matter if categories assign to product or not.

if you face any problem then just open support ticket at http://www.vjinfotech.com/support/ and provide your csv file and our technical team assist you in minimum time.

thanks and have a nice day :)

Hi,

It look like this plugin is not working with woocommerce 3.00. - is that true ? - a update is on the way ?

philippe

Hi,

Thank you for getting in touch!!

plugin working fine with woocommerce 3.0. if you face any problem then just open support ticket at http://www.vjinfotech.com/support/ and provide your csv file and our technical team assist you in minimum time.

Our new major update 3.0 is on the way and will release in short time.

thanks and have a nice day :)

Hi,

I am adding variable product with 2 variations. There are pictures already uploaded on server so I am filling csv out with link to each picture only. Main picture, 1st variation picture and 2nd variation picture. Each variation is in few different sizes. So we got 1 size L, 1 size XL, 2 size L and 2 size XL. Problem is the import creates new pictures for each size in media library. But in csv there is same link given for each size. Is it normal?

Michal

Hi,

Thank you for getting in touch!!

it’s normal. each variation create different picture. so if you provide any link then plugin will copy image from that link and assign to that variation.

thanks and have a nice day :)

Does it support polish letters like ł ą ę? When I try to import product with description with this kind of letters it doesnt go through.

Hi,

we use UTF-8 standard and excel not provide full support of this encoding.so you can see that type of latter but when you import this that time this will perfectly shown in your site.

for better support of UTF-8 you can use google spreadsheet for this.

thanks and have a nice day :)

Does this tool also show information from other plugins? For example, we’ve added the WooCommerce Deposits and Memberships plugins. Will this tool include that information into an export? And, can I use a CSV document to import deposit and membership information into the system without having to go product by product to set that stuff?

Hi,

Thanks for interested in our product!!

plugin is export all data related to products. so if you add any plugin related to product then that data will also exported.

for import, just add new column for it and your work will done in bulk.

if still any doubt then just reply us we are happy to hear you.

Thanks and have a great day

dezinwp

dezinwp Purchased

Hi,

I opened a ticket on your support 2 days ago but no reply. Please tell me something it’s very urgent. Thks

Hi,

Thank you for getting in touch!!

please contact from my profile page at https://codecanyon.net/user/vjinfotech and i personally handle your ticket and provide solution as soon as possible.

thanks and have a nice day :)

Hi, I still have not received a reply to how to use ftp. because there is no ftp user and password fields. Need more assistance

Hi,

Thanks for interested in our product!!

you can import data from only url of file. so direct ftp not possible just create it’s url for import file.

if still any doubt then just reply us we are happy to hear you.

thanks and have a great day

silvius2

silvius2 Purchased

I want to add/append a column to the export-orders-CSV file that fills with data from a custom mysql table. In which file or function do i need to add the code? table structure is like: (order_id|meta_name|meta_value)

Hi,

Thank you for getting in touch!!

you need to edit class-wpie-order.php file and add your code in that file. but we not recommends this.

our new update version 3.0 will available within 10 days and this functionality already added in update.

thanks and have a nice day :)

Hello, I have 2 problems. 1. I have a german shop and a problem with UTF-8. The characters are not displayed correctly during export. Ä, ü, ö 2. I edited the exported file and wanted to import the new article. But nothing is imported. I do not see an error message.

What can I do?

Best regards Ronald

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