Hi I just purchased this and it does not work, stuck on 0% for export of users or orders. Just like so many others i see here have an issue. Please advise and please don’t tell me to open a support ticket on your website, support happens here as this is where i purchased it.
Ohh I forgot to mention, it runs for over an hour and stays on 0%
Thank you for getting in touch!!
just open support ticket at http://www.vjinfotech.com/support/ and provide your csv file and our technical team assist you in minimum time.
thanks and have a nice day
Can you please issue a refund instead of ignoring? I bought this less than two week and it’s useless if it’s not updating the reporting, PLEASE REPLY TO MY EMAILS OR SUPPORT TICKET OR HERE!!!
we already approve your refund please check your refund request. you are getting late reply due to our server crash. because of this problem we provide full refund.
Hi, I’ve exported a CSV order file from my old site and tried importing to the new one, but once it’s finished it says there are 0 orders – there should be 700! Tried a few times and it doesn’t import any orders. Please advise ASAP.
After updating this plugin to newer version. I am unable to download order data or any other data from my website.
yous support is expired please update support but you are our valuable customer so contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution
i bought your Plugin and its now working
Like to export some products and the plugin stops at 0%
all the time.
please refund us the money
just open support ticket at http://www.vjinfotech.com/support/ and provide your csv file and our technical team provide solution within 24 hours.
now this never really worked without some problems – right now it just freezes at 0% – you ve sent me a patch in the past but still this is far from working seamlessly. Also please make more clear to the public WP repo what are the differences between the free and this version. Thanks!
we provide new update within 6 days and we added huge new functionality and improved existing functionality.
free version have limited functionality to import any data. try it and check our pro version demo.
please look after 6 days for our new major version.
i bought this addon but its not exporting it keeps saying this when i press export:
0% even geduld a.u.b. ( its dutch for wait a minute)
however its not exporting..
please fix this
It looks like your plugin allows me to export the custom fields however I can’t choose which ones and they all end up in the same cell together… this will not work for my client who is not excel savvy.
Do you have a work around for this?
we our update will be available within 6 days and we already provide this facility to choose what custom fields are exported.
Please can you just issue a refund, this does not work for us. I cant send you a csv when it is stuck on 0% for 18 hours trying to export it.
if you face problem in export then just provide your temporary admin access and we fixed within 48 hour.
if your problem not solved within 48 hour then we will provide full refund.
Please tell me the files you want and I will send them to you but I am not giving anyone admin access to our servers or sites. This is a crazy request. Your product should work without the need for such access.
please provide your php configuration screenshot.
php.ini has a plethora of settings, exactly what do you want to know or what part do you want screen shots of? We are running on a dedicated centos 7 server – 32GB Ram 8 core xenon cpu, running php 5.6 with opcache and percona DB
i want to know just php version and max execution time and memory limit. no other information needed
can you provide your console screenshot when stuck at 0% so we can check what actual problem.
PHP 5.6.30 (cli) (built: Jan 19 2017 07:57:06)
Copyright© 1997-2016 The PHP Group
Zend Engine v2.6.0, Copyright© 1998-2016 Zend Technologies
with the ionCube PHP Loader (enabled) + Intrusion Protection from ioncube24.com (unconfigured) v6.1.0 (), Copyright© 2002-2017, by ionCube Ltd.
with Zend Guard Loader v3.3, Copyright© 1998-2014, by Zend Technologies
with Zend OPcache v7.0.6-dev, Copyright© 1999-2016, by Zend Technologies
Max Execution Time is 600
You are not responding please respond or i would like a full refund!
contact me from my profile page at https://codecanyon.net/user/vjinfotech and i provide solution or refund.
How are you? I hope good.
I can’t extract my products archive, the counter stops at 12% and blocks my entire website panel, please help me.
Thank you in advance
problem may be in your csv file or php configuration just reply to your ticket and you will get solution within 24 hours.
i bougth your plugin, and read your documents
but still now working..
i installed wordpress in my laptop not service online, i actived your plugin, is this the reason why it not work? have you test same sitation?
i wanna share the screen capture video to you , so that you can found where i did wrong, but here can not attached.
Greeting and Looking forward to hearing from you !
contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution
OKAY SERIOUSLY – It has now been 3 WEEKS! JUST REFUND ME!!!!!! I’m TIRED of waiting. Just accept it does not work for me (Like so many others) and issue the refund.
we approve your refund request.
please check your refund status.
if any problem arises then just reply us we are happy to help you
thanks and have a great day.
Dear Wordpress author,
I am migrating my joomla database of 3000+ products to wordpress and I like to find out if this plug is capable of bulk creating 3000+ products based on defined attributes. Example of the our current website http://www.americanbrightled.com/index.php/led-products/through-hole
I like to be able to create products in bulk and have the ability to select multiple attributes by filter feature. Also have a detailed PDF file associated to each product. Please let me know if this a good solution for my needs.
Thanks for interested in our product!!
it is possible but some changes need in current version for import nay files. we suggest for wait 4 – 5 days because our new major 3.0 is ready.
in our latest update you can create product from any file.
if still any doubt then just reply us we are happy to hear you.
Thanks and have a great day
I am trying to export 80,000+ products. All I need is sku, title and permalink. I can run a preview but when trying to export, it never completes. It will get to about 4% after 24 hours and eventually just freezes. Anyway to do the export?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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