vjinfotech

vjinfotech supports this item

Supported

696 comments found.

Hi I just purchased this and it does not work, stuck on 0% for export of users or orders. Just like so many others i see here have an issue. Please advise and please don’t tell me to open a support ticket on your website, support happens here as this is where i purchased it.

Ohh I forgot to mention, it runs for over an hour and stays on 0%

Hi,

Thank you for getting in touch!!

just open support ticket at http://www.vjinfotech.com/support/ and provide your csv file and our technical team assist you in minimum time.

thanks and have a nice day :)

guyanova

guyanova Purchased

Can you please issue a refund instead of ignoring? I bought this less than two week and it’s useless if it’s not updating the reporting, PLEASE REPLY TO MY EMAILS OR SUPPORT TICKET OR HERE!!!

Hi,

Thank you for getting in touch!!

we already approve your refund please check your refund request. you are getting late reply due to our server crash. because of this problem we provide full refund.

thanks and have a nice day :)

kmelv85

kmelv85 Purchased

Hi, I’ve exported a CSV order file from my old site and tried importing to the new one, but once it’s finished it says there are 0 orders – there should be 700! Tried a few times and it doesn’t import any orders. Please advise ASAP.

Dear Team,

After updating this plugin to newer version. I am unable to download order data or any other data from my website.

Hi

Thank you for getting in touch!!

yous support is expired please update support but you are our valuable customer so contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution

thanks and have a nice day :)

Hi

Thank you for getting in touch!!

yous support is expired please update support but you are our valuable customer so contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution

thanks and have a nice day :)

flxstrk

flxstrk Purchased

Hello,

i bought your Plugin and its now working :( Like to export some products and the plugin stops at 0% all the time.

please refund us the money

Hi

Thank you for getting in touch!!

just open support ticket at http://www.vjinfotech.com/support/ and provide your csv file and our technical team provide solution within 24 hours.

thanks and have a nice day :)

now this never really worked without some problems – right now it just freezes at 0% – you ve sent me a patch in the past but still this is far from working seamlessly. Also please make more clear to the public WP repo what are the differences between the free and this version. Thanks!

Hi

Thank you for getting in touch!!

we provide new update within 6 days and we added huge new functionality and improved existing functionality.

free version have limited functionality to import any data. try it and check our pro version demo.

please look after 6 days for our new major version.

thanks and have a nice day :)

Hi,

i bought this addon but its not exporting it keeps saying this when i press export: 0% even geduld a.u.b. ( its dutch for wait a minute) however its not exporting..

please fix this

kind regards,

Max Clasener

Hi

Thank you for getting in touch!!

just open support ticket at http://www.vjinfotech.com/support/ and provide your csv file and our technical team provide solution within 24 hours.

thanks and have a nice day :)

Hi there, It looks like your plugin allows me to export the custom fields however I can’t choose which ones and they all end up in the same cell together… this will not work for my client who is not excel savvy.

Do you have a work around for this?

Hi,

Thank you for getting in touch!!

we our update will be available within 6 days and we already provide this facility to choose what custom fields are exported.

thanks and have a nice day :)

Please can you just issue a refund, this does not work for us. I cant send you a csv when it is stuck on 0% for 18 hours trying to export it.

php.ini has a plethora of settings, exactly what do you want to know or what part do you want screen shots of? We are running on a dedicated centos 7 server – 32GB Ram 8 core xenon cpu, running php 5.6 with opcache and percona DB

i want to know just php version and max execution time and memory limit. no other information needed

can you provide your console screenshot when stuck at 0% so we can check what actual problem.

PHP 5.6.30 (cli) (built: Jan 19 2017 07:57:06) Copyright© 1997-2016 The PHP Group Zend Engine v2.6.0, Copyright© 1998-2016 Zend Technologies with the ionCube PHP Loader (enabled) + Intrusion Protection from ioncube24.com (unconfigured) v6.1.0 (), Copyright© 2002-2017, by ionCube Ltd. with Zend Guard Loader v3.3, Copyright© 1998-2014, by Zend Technologies with Zend OPcache v7.0.6-dev, Copyright© 1999-2016, by Zend Technologies

Max Execution Time is 600

You are not responding please respond or i would like a full refund!

Hi,

Thank you for getting in touch!!

contact me from my profile page at https://codecanyon.net/user/vjinfotech and i provide solution or refund.

thanks and have a nice day :)

Hi there,

How are you? I hope good.

I can’t extract my products archive, the counter stops at 12% and blocks my entire website panel, please help me.

Thank you in advance Stefano

Hi

Thank you for getting in touch!!

problem may be in your csv file or php configuration just reply to your ticket and you will get solution within 24 hours.

thanks and have a nice day :)

dexzhou

dexzhou Purchased

hi i bougth your plugin, and read your documents but still now working..

i installed wordpress in my laptop not service online, i actived your plugin, is this the reason why it not work? have you test same sitation?

i wanna share the screen capture video to you , so that you can found where i did wrong, but here can not attached.

Greeting and Looking forward to hearing from you ! dex

Hi

Thank you for getting in touch!!

just open support ticket at http://www.vjinfotech.com/support/ and provide your csv file and our technical team provide solution within 24 hours.

OR

contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution

thanks and have a nice day :)

OKAY SERIOUSLY – It has now been 3 WEEKS! JUST REFUND ME!!!!!! I’m TIRED of waiting. Just accept it does not work for me (Like so many others) and issue the refund.

Hi,

we approve your refund request.

please check your refund status.

if any problem arises then just reply us we are happy to help you

thanks and have a great day.

Dear Wordpress author, I am migrating my joomla database of 3000+ products to wordpress and I like to find out if this plug is capable of bulk creating 3000+ products based on defined attributes. Example of the our current website http://www.americanbrightled.com/index.php/led-products/through-hole

I like to be able to create products in bulk and have the ability to select multiple attributes by filter feature. Also have a detailed PDF file associated to each product. Please let me know if this a good solution for my needs.

Thank you! Henry

Hi,

Thanks for interested in our product!!

it is possible but some changes need in current version for import nay files. we suggest for wait 4 – 5 days because our new major 3.0 is ready.

in our latest update you can create product from any file.

if still any doubt then just reply us we are happy to hear you.

Thanks and have a great day

I am trying to export 80,000+ products. All I need is sku, title and permalink. I can run a preview but when trying to export, it never completes. It will get to about 4% after 24 hours and eventually just freezes. Anyway to do the export?

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