1446 comments found.
Hi, can this plugin only be used on one site? And if so, how do I know which site it is on. I have 30 maintenance clients and it must be on one of them. Can I access my account to see on what site it is installed, or can you tell me? I’m getting an error: License Already Active on Another Site Please deactivate and try again
Hi,
Thanks for Getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will reset your license
Thanks and have a great day
Thank you, I sent you a message. Kind Regards Vernita
Hello, would you also be so kind to answer me in the emails, which you seem to have started to ignore? One of our customers has bought the product and has an active license and is eligibled for support.
Yet it’s already more than two weeks without any fix the schedules from your plugin, that randomly are deleted.
Kind regards
Hi,
Sorry for the late reply. It’s due to local holidays.
We are already working on it. We are try to provide solution as soon as possible
We are also working on major changes for ui and cron. It will take some time.
Let me know if you have any questions
thanks and have a nice day
Hello,
could you enable the allowance of adding a schedule export, even if the current settings have 0 entries in them?
It’s impossible to create a scheduled export if there are no open orders for example and the filters are set that only open orders are exported.
Kind regards
Hi,
Ii’s not possible but we will add in our future update but it take some time
Let me know if you have any questions
thanks and have a nice day
Hello, this is a presale question. I need to import WooCommerce products with some Meta data and I need to do that also with scheduled upload. Is it possible to do that with your plugin? And if it is not possible to do that, after purchased, is it possible to have a refund? Thank you very much
Hi,
Thanks for getting interest in our product
You can import product with metadata and other data.
We are offer 100% refund if plugin not working
Let me know if you have any questions
Thanks and have a great day
Does this plugin support WooCommerce Bookings?
Hi,
Thanks for getting interest in our product
We have not tested our plugin with WooCommerce Bookings. Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and share more information about your needs
Let me know if you have any questions
Thanks and have a great day
Hello! I need to export the fields in an existing excel template to send it to a marketplace, can I customize all the fields, add fields that do not have the same name in woocommerce? gracias!
Hi,
Thanks for getting interest in our product
you can edit any fields. Try our free version at https://wordpress.org/plugins/wp-import-export-lite/
Let me know if you have any questions
Thanks and have a great day
Hi, i mean, I have a marketplace template, I need to export my data in excel generating the same structure, is it possible? thanks!
Hi,
Thanks for Getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and share more information about your needs
Thanks and have a great day
Hello,
for some unknown reasons, our wordpress cronjobs are beeing deleted after a few days.
The automatic import an dexport is not working because of that. How can it be that these CronJobs are beeing removed?
Kind regards
Hi,
Thanks for Getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution as soon as possible
Let me know if you have any questions
Thanks and have a great day
The screenshot image you use for the version comparison must be outdated. The free version offered has no woocommerce support despite being shown. The woo export version has an “x” for the products, coupons, orders, customers option which must be a mistake since this is what woocommerce is. From what I’ve used from the free version I would likely just get the complete version but the screenshot of version comparison might need fixed.
Hi,
Thanks for your Valuable feedback
We will update plugin comparison image as soon as possible
Thanks and have a great day
Hi, great plugin, however, I have a question please, could you tell how to import an export template? I have exported a product and downloaded with import template .json file, when I upload the template it says not valid and if I change the template to txt it says file no allow for security reasons!! Could you please tell how to upload the mapping file, I really don’t want to map 340 field!
Hi,
Thanks for getting in touch
If you are just transferring data between sites then please use the migrate package.
For migrate package
1) click on top of the “Export With Settings For Import” button on the export page. it gives a zip file.
2) Go to Import Page. just upload that zip file and all things done automatically including field mapping set automatically
Let me know if you have any questions
Thanks and have a nice day
Hi again you have an awesome turnaround time! It’s importing but not the variation sku, I have 1 product with 2 variations and it comes in 8 WPML translations, When I import it, it imports the main product only and no variations. The parent sku is 1234 and the sub is 1234-32343 , 1234-23245 e.g. Could you please tell me in case of the above 1- What would be the export filter to export that product with it’s variations? 2- What would be the import “Search Existing Item on your site based on…”? I think these are causing the issue.
1) use migrate package. It will automatically export all data
2) If you have sku then set sku as “Search Existing Item on your site based on…”
If you face any difficulties then please contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution as soon as possible
Let me know if you have any questions
Thanks and have a great day
Dear team, I wanted to use your product for the first time since I bought your product and I cannot achieve any result with it. Could you please help me importing some taxes and products at least once with your product? Thanks in advance, Imre
Hi,
Thanks for Getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution as soon as possible
Let me know if you have any questions
Thanks and have a great day
can you let the plugin automatically delete exports after a specific time? pls add this feauture! or any customization you can do?
Hi
Thank you for getting in touch!!
We will add this feature soon
Thanks and have a nice day
Hi, I have already purchased this plugin and used earlier but forgot to deactivate the license from that site, Now i don’t know which site is active with that plugin. Can you please deactivate the plugin license from that site, so i can use in other place.
TIA
Hi,
Thanks for Getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution as soon as possible
Let me know if you have any questions
Thanks and have a great day
Hi, Dropped you the message through your profile page, please look at the earliest. Thanks
i have purchased wrong plugin, i purchased woocommerce export/import, but wanna have wordpress export/import. How to start a refund?
Hi,
Thanks for Getting in touch.
Please request refund from https://codecanyon.net/refund_requests/new
Let me know if you have any questions
Thanks and have a great day
Hello, i want to try demo but cannot accss it. For 3 day I am getting the message:
Incorect Captcha. Please try again. You will be redirected in 3 seconds
No matter what type of browser or laptop, smarphone using. Still getting the same message
Hi,
Thanks for getting interest in our product
Clear cache of your browser and try in private tab of browser. if still not working then please contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution as soon as possible
Let me know if you have any questions
Thanks and have a great day
not working, tried almost everything
and one more question, is it possible update stock qty like this?: if there is no variation presented in file, then set variation stock 0
Hi,
It’s not possible to update stock qty based on variation presented in file.
Thanks
Thank you, and in general? when the SKU is not presented in import file, then set stock 0?
Hi,
You can update data based on file data. if file has not data replated to product then you cant update it.
We will consider as feature request and add this feature in our upcoming updates
Thanks
Thank you, another question: how is your plugin working with decimal prices? how they should be presented in file (with comma or dot separator?)
Separator required as per site settings
Hi, in principle I want to tell you that the plugin works very well, we just need to solve a problem that appears with the “sale price” when importing.
We have configured the import of the products with the option “Choose which data to update” since we need to update other values in addition to the price and stock (Attributes, custom fields, taxonomies).
In our import file we have all the fields that we use except the “sale price” since both this value and the shedule are entered manually from woocommerce. The problem is that although in the import configuration we leave the “sale Price” field empty so that it does not change it, every time we execute the import the “sale Price” value is eliminated.
How can we make it so that only the “Regular Price” is updated and the “Sale Price” that we have loaded in the store is maintained?
Thanks a lot
Hi,
Thanks for Getting in touch.
You have to choose update field list in import step 5. If you don’t want to update sale price then uncheck sale price field.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution as soon as possible
Let me know if you have any questions
Thanks and have a great day
Solved, version 5.9.19 fixed this issue. Thanks
I seriously hate this plugin, its so confusing. I export with setting for import but when importing it still wants me to map everything and is not worth it
It used to be so simple before the updates now its a nightmare
Hi,
Thanks for Getting in touch.
if you face any issue then Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution as soon as possible
Thanks and have a great day
Hello. I need to launch some processes right when I finish importing or updating many products. Is there a hook or a way to do it right when the plugin process ends? Thank you.
Hi
Thank you for getting in touch!!
For Product/Post/Other action is wpie_after_completed_item_import
After Complete Process wpie_import_end
Thanks and have a nice day
Hi, I need to delete the products, no longer present in the new csv, when I import new items & update existing items. Otherwise it would be impossible to work with so many products. can you help me?
Hi,
Thanks for Getting in touch.
Delete Option is not available. We will add delete feature in our future update.
Let me know if you have any questions
Thanks and have a great day
This product does the job, very friendly and simply just works great and opens the scenario form more things you do not expect so it has great potential. And forgot to mention support rocks!!! ;-))
PRE-SALE question: the import site use siteground with max-execution-time of 120. WP and WC updated
the export site has a max-execution-time of 180. Wc version: 2.6.8 Wp version: 4.8.18
Will this plugin work?
Hi,
Plugin support all things except WC version required 3.2+
Let me know if you have any questions
Thanks and have a nice day
Unfortunately, I cannot update wc on the export site. Can I try to purchase the plugin and then request a refund in case it doesn’t work?
I tried the lite version by exporting the pages (unfortunately the products are premium) and it seems to work. But I don’t want to risk losing 100€.
We have no problem with refund.
We are providing full refund for all customers if plugin will not work.
But Wc version 2.6.8 required special outdated functions and we already removed it
if you require our service for transfer your product data then Please contact me from my profile page at https://codecanyon.net/user/vjinfotech
Let me know if you have any questions
Thanks and have a nice day