1515 comments found.
Can you integrate this plug-in with the theme design/colours? Alter text colour etc?
Hello, yes, our plugin uses templates and CSS and can be integrated into any theme that supports WooCommerce. Usually no special changes need to be done in order to look good on any theme.
Keep on your mind that as part of support we are not doing CSS / template modifications for our plugin, this is something each client has to do themself or by their web developer(s).
regards
I am interested to this addon feature. “Ability to verify credit card / payment details before user can bid (via addon)” Do you have any screenshot or demo to show how it will look? For example, what will happen if a subscriber click on the bid button.
Hi, please contact us via info@wpgenie.org or open ticket here https://wpgenie.org/support/
Hello,
Can I add a product that have both auction and buy now option?
Hi, yes.
Hello, no, but this can be custom coded relatively easy.
Thanks for your reply. Do you plan to implement this soon?
Hi, since there is just one inqury for this no, but we can code a snippet.
Hello,
Pre purchase question. Can the logged-in user start a new bid (just like eBay) and to be approved by admin?
Hello, you would need multivendor plugin for that, please check documentation for more details.
Hello,
Is there a demo website for the backend?
No, but we have screenshots in documentation, check this https://wpgenie.org/woocommerce-simple-auctions/documentation/
Also video walkthrough https://www.youtube.com/watch?v=TJEXlKB51M4
Hi I have a pre-sale question,
Is it possible to have pre-bidding?
So that before a live auction starts any customer can bid on an item, and the live auction start price is the highest pre-bid?
Thank you in advance
Hi, no, not possible.
Just bought this. No bidding button or any other auction info shows on the Product page. Tried to open a Support Ticket, but your support system says my purchase code is not recognised. Advise.
Hello, please drop us email at info@wpgenie.org so we can check this. In meantime you can also read documentation https://wpgenie.org/woocommerce-simple-auctions/documentation/
Hi, just saw that you managed to open ticket, will reply there.
PRE-SALE QUESTION. Hello, I have woocommerce + WCVendors free that declares that your plugin is compatible. Could you please confirm it? And, I have lost in your setup documentation. I don’t want to charge anything to the publisher of the “auction product”. So, do I have to do something else that uploading and activating plugin (to find the auction as product)? Thank you very much.
Hi, yes, plugins are compatible. No, nothing else.
regards
Hi,
There is a problem with the translations (WPML).
1. We have two languages, let’s say EN and IT.
2. User 1 bid on product from EN (having the EN language on).
3. User 2 bid on the same product from IT (having the IT language on).
4. Both will get the correct bid emails (translated strings).
5. THE PROBLEM: When user 2 gets outbid -> the outbid email will come in the EN language (the language of the user 1). and vice versa. When I get outbidded (and I have the site in EN), if user 2 (which is bidding from the IT version), I will get the translation in IT, not my correct set language.
Have you encounter this so far? We have the plugin on a customer website, and they will purchase other licenses for their other sites in case this gets solved somehow.
Thank you!
Hi, please open ticket here https://wpgenie.org/support for support.
I liked this plugin and want to purchase it for a client of mine. They have a requirement where we need to accept deposit from a buyer before they place their bid. This feature would be needed for certain high value products so that buyer doesn’t back away later.
I was reading the comment section of a theme called iBid and and saw that they have suggested the following add-on for this kind of requirement.
https://wpgenie.org/product/woocommere-simple-auction-role-based-bidding-and-payment-method-verification/Does this add-on enable taking deposit at user level? Can this add-on be used to enable deposits at product level too. This is a major requirement for the client and if this feature isn’t available wanted to check if it can be customised or added.
Hello, please contact us via info@wpgenie.org
found a bug on auction products when use the button “Pay now”, if the payment gateway fail the auction is closed and product is removed from the cart when we try to retry (place Order) the product is not available to purchase anymore
Hi, you will need to open ticket here https://wpgenie.org/support/
We run a multi-site, but this plugin doesn’t seem to activate on the multi-site. We want it to be enabled even in a multi-site environment.
Hi, please open ticket here https://wpgenie.org/support/
Hello, what theme would you recommend to use with this plugin.
Hi, any theme that is WooCommerce compatible.
One more question. if I understand correctly only Admin can submit auctions not users?
And which plugin can intergrade this option without extra cost. Thanks
Hi, there are no free plugins which would allow that.
Ok so you would need paid version of Dokan to accomplish this?
Hi, free dokan + auction integration + simple auctions.
Ok thanks for the clairfication.
Pre-purchase question
Please confirm if this plugin is now in fact compatible with DIVI or not. I found confliting info in comments. Many thanksHello, it is but it does not support Divi builder, only Elementor.
regards
Thank you. I also saw on the demo was a “shop” menu with normal products for sale. Is this part of the plugin or is a separate shop-plugin required for this.
Shop on our demo is WooCommerce, since our plugin is addon for WooCommerce.
Is there a front-end so users can submit their own auctions?
Hello, no, you need 3rd party plugin for that.
Is there a third party plugin for this you can recommend?
Hi, yes it is recommended in plugin profile text, please check it (also in documentation).
I assume you’re referring to Dokan – but neither you nor they mention this or have it in a demo.
It is mentioned in documentation, plugin profile and on their page you have dokan wsa integration addon. We also have Dokan integration for Lottery and Group Buy Deals.
Hello, how can I mass import products for your plugin, but that it is done correctly. Since when importing them from the WooCoomerce importer does not allow me to place the initial price, Bid increment, Auction Dates, can you help me with that. Thanks in advance for your answer
Hello, in order to get support you need to purchase plugin and open ticket here https://wpgenie.org/support
Hello. 1. When I buy a plugin will you help me set the reverse auction to be as the default and the normal is not visible? 2. Is there any option to set the first bid to be as the base price? Or would you be able to program it? And if so, what would be the prices? Thank you
Hi, please drop us email at info@wpgenie.org
I sent
when trying to build a simple auction template with elementor pro i am getting an error “Type stack does not exist.” what settings do i have to change ?
Hello, you will need to purchase plugin and open ticket here https://wpgenie.org/support/ for support.
it came with ibid theme as bundle
Hello, in that case all support is handled by iBid support (for all bundled plugins).
seriously? they sent me to you guys to see why ! its not easier to write two sentences what the problem can be ?
Yes, sorry, but that is how it works with bundled plugins. They can contact us and we will explain to them. Otherwise we could end up having in our support all of their clients which is not feasible, I guess you can understand why.
Hello – is it possible to get an API of this plugin for mobile app development?
Hi, please open ticket here https://wpgenie.org/support/
INCREDIBLE SUPPORT! I’ve been impressed how quick wpgenie answers any kind of doubts!
BTW, i’m looking for examples of “WCFM marketplace” (wclovers.com) + “WooCommerce Simple Auctions”... Does anybody could share any link? Thank you!
