22680 comments found.
Hello. I am on 6.7 version. Via the Envato plugin, there is no option to update to the new version you announced. Kindly advise.
Hello, You can update the plugin using any of these two methods: https://kb.wpbakery.com/docs/getting-started/update/ As the license is purchased via codecanyon, you should import the license into your WPBakery account. To do so, you can login into: support.wpbakery.com/login If you are not sure about the login details, then use the reset password option and use the email id associated with your codecanyon account. Once logged in, navigate to licenses page and click on “import it” option at the bottom of the page. It will then prompt you to login into codecanyon to complete the import. You can then activate the plugin license as per: https://wpbakery.com/video-academy/activate-wpbakery-page-builder-wordpress-license/
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Hi, When are you planning on making Version 6.8 available from the Downloads section?
Hello, The 6.8 version is now available on both codecanyon as well as under the downloads section of the WPBakery account.
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Hi, I just purchased and installed a new copy of WPBakery and the license is activated. When I tried to do an update it says invalid URL. When I went to your site for support it does not show my new license and I cannot open a support ticket .
Hello, As the license is purchased via codecanyon in this case, you should import the license into your WPBakery account. To do so, you can login into: support.wpbakery.com/login If you are not sure about the login details, then use the reset password option and use the email id associated with your codecanyon account. Once logged in, navigate to licenses page and click on “import it” option at the bottom of the page. It will then prompt you to login into codecanyon to complete the import. You can then drop us a ticket via your account so that the issue can be investigated further.
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Good morning We purchased a theme including your visual editor … We are experiencing a high ram load on multi-line pages and single images. With peaks of 1.5GB of ram used on 1gb available crashing the site. This only happens on the backend side when you want to make changes to the page. How can we solve this problem?
Hello, There can be an issue if the plugin was customised by the theme. As you got the plugin within a theme, you will need to contact your theme author for support or use our support at support.wpbakery.com (You will require a direct license of WPBakery Page Builder for the support access).
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Great plugin, just wondering if you plan to update to PHP8 and the latest WordPress version?
Hello, The current version is compatible with PHP 8 and the latest WordPress. We will be also releasing an update by next week.
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Hey author, thanks, going five years strong now! Quick question: For Post Grid and the other elements that support Query Parameter Strings, is it possible to include shortcodes from other plugins in the query parameter?:
Eg: post_type=post&category_name=[plugin_shortcode]
My use case is that shortcode is a string supplied via a custom url parameter which the thirdparty plugin converts into a shortcode
Hello, Unfortunately, the query field of the grid does not support shortcode execution within it.
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Has anyone customized the Custom Heading module to allow for some HTML? Like I want to add a span tag around a certain part of a sentence and WPB strips it out. Is this a security issue? Thanks.
Hello, The custom heading element only supports simple text. You can add html via raw html element and can then style it using CSS.
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That’s not what I asked. If I wanted to use the html module I wouldn’t have posted my question here. I want to customize the custom heading to allow for a span tag. Simple as that. How come you don’t already have it any way? Other page builders have had it for years. Come on keep up with the competition. They’re kicking your you know what.
Hello, The custom heading element uses textfield which does not support html input. However, it can be customized with some PHP by adding it a param of textarea_html: https://kb.wpbakery.com/docs/inner-api/vc_add_param/ and then outputting it by changing it’s html: https://kb.wpbakery.com/docs/developers-how-tos/change-shortcodes-html-output/
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Not what I wanted and or asked. UGH. Why is it so hard to talk to people on here? I want to add a around text so we can color the text differently. What you sent me has nothing, is not even in the same atmosphere.
Hi, guys. I found some more deprecated jQuery in WPBakery. In owl.carousel.min.js depreacted $.type is used.
And also there’s deprecated $.isFunction in js_composer\assets\lib\bower\scrollTo\jquery.scrollTo.min.js and js_composer\assets\lib\bower\zoom\jquery.zoom.min.js
Hello, Thanks for sharing. This has been added onto our improvement.
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Hi, thanks for fixing $.isFunction. But there’s still $.type.
is that possible to make that type of title with right angle clickable text? If so, then how?
https://ibb.co/yPrVYW3Hello, If I understood correctly you want to align the text to right? You can do so using text block alignment option.
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Yes, in the same line straight right. as like the image. can you show me how?
Hi, You can find the right alignment option here: https://i.imgur.com/PcjBjEJ.png
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When are you going to support WordPress 5.8?
Hello, The current version is compatible with WordPress 5.8 release.
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The backend editor isn’t working with the current version.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hello,
I looked through all your developer docs and can’t figure how to create a top level element (same level as vc_row).
I want to create an element (a shortcode) that renders between two vc_row elements, on the top level.
Tried this on the vc_map with no results:
‘js_view’ => ‘VcRowView’,
And this: ‘js_view’ => ‘VcColumnView’,
With this also:
'show_settings_on_create' => false,'as_parent' => array(
'only' => 'vc_row',
),
'as_child' => array(
'only' => '', // Only root
),
'class' => 'vc_main-sortable-element',
'is_container' => true,I don’t know of this is out of your support scope, but would appreciate if you could at least point me on the right direction.
Thanks in advance!
Hello, Unfortunately, the plugin does not support custom master elements such as row. It supports custom container elements which can be added within the rows.
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I keep getting this error when trying to update the theme >>> include(): Failed opening ‘RHEA_ASSETS_DIR/icons/bed.svg’ for inclusion (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’)
Hello, If there is any issue while theme updating, then you can contact the theme developer so that they can guide you with the same.
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There’s some deprecated jQuery in vc-waypoints.js, namely jQuery.isFunction() on line 448. At least this codes triggers jQuery Migrate notice.
This have not been fixed in WPBakery 6.8.
There’s some deprecated jQuery in jquery.flexslider.js, namely:
- jQuery.fn.bind() on line 58.
- jQuery.fn.delegate() on line 137
- jQuery.fn.focus() event shorthand on line 634
- jQuery.fn.blur() event shorthand on line 632
Hello, This issue is on our list and it will checked in the upcoming update.
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Thanks for fixing this.
Hi!, Do you know about an incompatibility issue between WPBakery and Stripe for Woocommerce? The issue is the Google Pay button doesn’t show the text “Buy with G Pay”. The button works but is “blank”.
Thank you in advance.
any answer?
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate the issue further.
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It’s a problem between WPBakery and Stripe for Woocommerce plugin. I’m notifying you. You’re welcome.
There’s some deprecated jQuery in frontend-editor.js, namely jQuery.fn.mousedown() event shorthand on line 7106, here’s the code:
$('<div class="vc_resize-bar" />').appendTo(this.$el).mousedown(this.startChangeSize),
The code is corrupted by envato formatting but it should give you a general idea.
Hello, We have added this issue onto our list so that it can be checked during the upcoming release.
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This have not been fixed in WPBakery 6.8.
Hi, I have your plugin installed on my website.
On one of the pages, when I load it, a popup appears with the text “Enter your js here”. If I disable the WP Bakery Page Builder plugin, the popup does not show anymore.
Could you assist me in the matter? Thank you.
Hello, It looks like the page has raw js element added on it. You can edit the page to remove it.
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Hi, guys. Editing page contents with WPBakery in the backend (namely backend.js) triggers following console message:
[Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.
Hello, Can you also check the same by deactivating rest of the plugins and using a default twenty twenty one theme at your end?
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I was able to reproduce the notice with all the plugins deactivated and twenty twenty theme. Please take notice that it appears when you click edit element button, so it appears due to the code used to load element contents.
Hello, We will add this onto our backlog so that it can be tested further.
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This have not been fixed in WPBakery 6.8.
Hello, I got your plugin bundled with the Royal Theme of 8 theme.
We believe we have found some issues with compatibility of some different plugins.
I believe it might be the redux framework, but I am not sure. I have uploaded the theme and its accompanied plugins to the sandbox environment.
We had errors such as the following PHP errors:
https://pastebin.com/i7PpcyS8And the following WP debug warnings, also containing Fatal Errors:
https://pastebin.com/t7fF0LUmThe Royal Theme is said to be compatible with WPML and Redux as well as WP Bakery, but I think there might be some things not working.
I used php 7.4 but have downgraded to 7.3. I am not sure if this is the problem.
I hope this is something you can help me look into.
I would be very thankful if you could find the issue or check the compatibility with The Royal Theme, its accompanied plugins and WPML, Woocommerce and Woommerce Multilingual.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue to check it further.
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have you guys still not built in product schema? this is a massive issue for ecomerce sites
Hello, The product output is controlled by the e-commerce plugin which is used such as woo-commerce. The WPBakery Page Builder can work within the area which outputs the content from default WordPress editor.
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