22690 comments found.
Hello,
I looked through all your developer docs and can’t figure how to create a top level element (same level as vc_row).
I want to create an element (a shortcode) that renders between two vc_row elements, on the top level.
Tried this on the vc_map with no results:
‘js_view’ => ‘VcRowView’,
And this: ‘js_view’ => ‘VcColumnView’,
With this also:
'show_settings_on_create' => false,'as_parent' => array(
'only' => 'vc_row',
),
'as_child' => array(
'only' => '', // Only root
),
'class' => 'vc_main-sortable-element',
'is_container' => true,I don’t know of this is out of your support scope, but would appreciate if you could at least point me on the right direction.
Thanks in advance!
Hello, Unfortunately, the plugin does not support custom master elements such as row. It supports custom container elements which can be added within the rows.
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I keep getting this error when trying to update the theme >>> include(): Failed opening ‘RHEA_ASSETS_DIR/icons/bed.svg’ for inclusion (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’)
Hello, If there is any issue while theme updating, then you can contact the theme developer so that they can guide you with the same.
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There’s some deprecated jQuery in vc-waypoints.js, namely jQuery.isFunction() on line 448. At least this codes triggers jQuery Migrate notice.
This have not been fixed in WPBakery 6.8.
There’s some deprecated jQuery in jquery.flexslider.js, namely:
- jQuery.fn.bind() on line 58.
- jQuery.fn.delegate() on line 137
- jQuery.fn.focus() event shorthand on line 634
- jQuery.fn.blur() event shorthand on line 632
Hello, This issue is on our list and it will checked in the upcoming update.
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Thanks for fixing this.
Hi!, Do you know about an incompatibility issue between WPBakery and Stripe for Woocommerce? The issue is the Google Pay button doesn’t show the text “Buy with G Pay”. The button works but is “blank”.
Thank you in advance.
any answer?
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate the issue further.
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It’s a problem between WPBakery and Stripe for Woocommerce plugin. I’m notifying you. You’re welcome.
There’s some deprecated jQuery in frontend-editor.js, namely jQuery.fn.mousedown() event shorthand on line 7106, here’s the code:
$('<div class="vc_resize-bar" />').appendTo(this.$el).mousedown(this.startChangeSize),
The code is corrupted by envato formatting but it should give you a general idea.
Hello, We have added this issue onto our list so that it can be checked during the upcoming release.
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This have not been fixed in WPBakery 6.8.
Hi, I have your plugin installed on my website.
On one of the pages, when I load it, a popup appears with the text “Enter your js here”. If I disable the WP Bakery Page Builder plugin, the popup does not show anymore.
Could you assist me in the matter? Thank you.
Hello, It looks like the page has raw js element added on it. You can edit the page to remove it.
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Hi, guys. Editing page contents with WPBakery in the backend (namely backend.js) triggers following console message:
[Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.
Hello, Can you also check the same by deactivating rest of the plugins and using a default twenty twenty one theme at your end?
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I was able to reproduce the notice with all the plugins deactivated and twenty twenty theme. Please take notice that it appears when you click edit element button, so it appears due to the code used to load element contents.
Hello, We will add this onto our backlog so that it can be tested further.
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This have not been fixed in WPBakery 6.8.
Hello, I got your plugin bundled with the Royal Theme of 8 theme.
We believe we have found some issues with compatibility of some different plugins.
I believe it might be the redux framework, but I am not sure. I have uploaded the theme and its accompanied plugins to the sandbox environment.
We had errors such as the following PHP errors:
https://pastebin.com/i7PpcyS8And the following WP debug warnings, also containing Fatal Errors:
https://pastebin.com/t7fF0LUmThe Royal Theme is said to be compatible with WPML and Redux as well as WP Bakery, but I think there might be some things not working.
I used php 7.4 but have downgraded to 7.3. I am not sure if this is the problem.
I hope this is something you can help me look into.
I would be very thankful if you could find the issue or check the compatibility with The Royal Theme, its accompanied plugins and WPML, Woocommerce and Woommerce Multilingual.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue to check it further.
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have you guys still not built in product schema? this is a massive issue for ecomerce sites
Hello, The product output is controlled by the e-commerce plugin which is used such as woo-commerce. The WPBakery Page Builder can work within the area which outputs the content from default WordPress editor.
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Hi! I lost my site and it was stolen incorrectly. Unfortunately my Wp bakery license was active on the site. How can I deactivate it if I no longer have access to the site? Thanks in advance
Hello, Please drop us a message via the profile contact form and share the email id used for purchasing the plugin, so that the issue can be checked further.
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Hi, guys. There is following deprecated jQuery in your plugin:
jQuery.fn.bind() in /wp-content/plugins/js_composer/assets/lib/flexslider/jquery.flexslider.min.js
jQuery.fn.delegate() in /wp-content/plugins/js_composer/assets/lib/flexslider/jquery.flexslider.min.js
Please investigate and fix this.
Hello, Thanks for reporting. We have added it onto our list to check it further.
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How can I contact the author via their site? It seems that the only way to contact WPbakery for pre-sale questions is via codecanyon. No email, no phone number, and no contact form in their site. They don’t even have a social media presence. Very strange for a product that sold over 400k.
Hello, You can share the pre-sale question here in comments. I will be glad to answer them.
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BTW, is it possible now to set different background image for mobile? I can see many old questions regarding that and you always ask people to use CSS. People use page builder because they want to avoid CSS
Hello, The standard background feature does not support setting different backgrounds depending upon screen size. However, we do have many third party background add-ons which has such feature. Please do re-confirm the functionality with the respective add-on developer before making a purchase.
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No Black Friday discount?
Hello, Unfortunately, we do not have a Black Friday discount.
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When I save an Element, ‘My Element’ tab not showing.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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in the Post Masonry Grid I would like for the links to open in a new tab. Whats the markup for that.
Hello, You can create a grid template using grid builder and under the settings of respective elements, set them to open in a new tab.
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That option does not exist in the Grid Builder options. And if I’m looking past it where can I find it.
????
Hello, In a grid template, when you set the link to be custom: https://prnt.sc/20yeyf4 you can set it to open in a new tab while adding the link: https://prnt.sc/20yf0jh
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This will force the same link on on all of the grid items… all the grids are going to their own posts. I need the markup to add to functions.php
Hello, In this case, it will require some custom PHP (can be also done via JS) coding to modify the link output. You can check envato studio as it has customisation experts who can implement such customisation on your setup.
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Big Issues with this builder that has only occured recently. it is to do with a specific error.
Fatal error: Uncaught Exception: Element must be mapped in system in /home/madhouse/public_html/Test-Domains/Beamish/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-vc-shortcodes-manager.php:101 Stack trace: #0 /home/madhouse/public_html/Test-Domains/Beamish/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-vc-shortcodes-manager.php(169): Vc_Shortcodes_Manager->getElementClass('vc_custom_headi...') #1 /home/madhouse/public_html/Test-Domains/Beamish/wp-content/plugins/js_composer/include/classes/shortcodes/vc-cta.php(109): Vc_Shortcodes_Manager->render(Array) #2 /home/madhouse/public_html/Test-Domains/Beamish/wp-content/plugins/js_composer/include/classes/shortcodes/vc-cta.php(84): WPBakeryShortCode_Vc_Cta->getHeading('h2', Array) #3 /home/madhouse/public_html/Test-Domains/Beamish/wp-content/plugins/js_composer/include/templates/shortcodes/vc_cta.php(14): WPBakeryShortCode_Vc_Cta->buildTemplate(Array, 'I am promo text...') #4 /home/madhouse/public_html/Test-Domains/Beamish/wp-content in /home/madhouse/public_html/Test-Domains/Beamish/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-vc-shortcodes-manager.php on line 101
This occurs when applying custom fonts to a call to action.
Hello, Can you please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Hi! We have the latest version of the plugin and we are trying to insert a Gutenberg Editor element inside a page built with WPBakery. In the element settings, When we press the Text editor button, a Gutenberg environment opens but there is no Update button at all! This makes the element useless, we really need your advice on this.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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I want to call the accordion with custom code so i can add custom post types and fields. I have it working fine when there is another accordion called through the wpbakery page edit. However if I remove the one I set in the page backend, my accordion just shows the text. I believe this is because it’s not loading the wpbakery scripts any more. How can I manually enqueue the scripts when my shortcode is loaded?
Hello, You can enqueue the scripts manually using the WordPress enqueue function. If it is related to a specific page, then you can use the page id in it’s conditional statement.
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