180 comments found.
Hi. Is it possible for no team members to show up until a user either searches or uses the filter? That way team members are only displayed on request not having the option to show everyone at once.
Hi,
It is not possible by default, you will need to use some custom code in this case
Best regards, ExThemes.
Is this something you can guide me on after I make the purchase? I just need either team members from a specific category to show or no one to show by default.
Hi,
We can provide some custom code for you in this case after you purchase this plugin
Best regards, ExThemes.
I have made the purchase.
Please give us a message via this support link: https://codecanyon.net/item/teampress-team-showcase-plugin/22952433/support we will send you some custom code to do that
Best regards, ExThemes.
fixed.
Glad to hear you have fixed the problem, if you have other problems, please send it via support tab.
Best regards, ExThemes.
Hi, is it possible to import a csv of my staff? I have over 500 staff members.
Hi,
We have replied to your message, you can check it
Best regards, ExThemes.
Sorry, where did you reply to my message?
We have replied to your email: al@co* so if you did not get it, you should re-check your spambox
Best regards, ExThemes.
Good morning, I have added my team by activating the lightbox mode, but I noticed that the text contained in the lightbox can not be highlighted and copied with the mouse (using the right button), is there a way to restore this function and allow you to copy the text inside the lightbox of the members, I need it to share the bio of the members and I would not like to have to change the graphic solution.
Hi,
Please give us a message via this support link: https://codecanyon.net/item/teampress-team-showcase-plugin/22952433/support
We will provide some custom code to allow you can change that
Best regards, ExThemes.
Thanks, in the end I solved with 2 lines of CSS: .lb-info { -webkit-touch-callout: text; -webkit-user-select: text; -khtml-user-select: text; -moz-user-select: text; -ms-user-select: text; }
Glad to hear that! thanks.
Using CC, I’m unable to hide some data in single view : “Position:” + category and the “I” who separate the name of the position and the category. Is is possible ? Thank you for your help
Hi,
Iam not sure about your question so please provide more details and some screenshots via this support link here: https://codecanyon.net/item/teampress-team-showcase-plugin/22952433/support Because this is not support thread
Best regards, ExThemes.
I just bought your plugin and i have many questions. My website is lagendageek.com
1 – It seems my theme is completely broken when i open teampress pages : https://lagendageek.com/shortcode2/ or https://lagendageek.com/member/marc-frachet/ How i can repair this ? 2 – I try to ad a new social media which would be “website”. But when i put the code it seems it’s not working 3 – When my visitors open a social media page, how can made a _blank action ?
Thanks a lot
Hi,
1. I see you are adding shortcode into pre tag so it has this problem, you just need switch editor to text mode and remove pre tag to fix this problem
2. You just need to add this custom css to fix the problem with single member page:
.extp-member-single .first-img img { width: 100%; height: auto; }To Team > Settings page > Custom Code > Custom Css
3. You need to change the icon class from:
fa-brands fa-internet-explorerTO
fab fa-brands fa-internet-explorer4. You need to use some custom code if you want to opening social link in new tab, please give us a message via this support link to get custom code: https://codecanyon.net/item/teampress-team-showcase-plugin/22952433/support
Best regards, ExThemes.
ok i sent a message for point 4. 1 & 3 are now solved thanks to you. For 2nd issue (theme broken), i have no more probleme with a desktop view. But when i use mobile view, it’s still a little broken :-> https://lagendageek.com/member/marc-frachet/ for example
Hi,
4. We have replied to your email so please check it
5. I have checked your url on mobile, but I did not see the problem so please provide some screenshots about your problem via support tab, we will take a look.
Best regards, ExThemes.
i confirm you solved the 4 probleme : Thank you !
For point 5 it was my phone who had a bug…. so case solved 
Glad to hear that!
Thanks.
Hi,
1. Please give your purchase code + admin login info via support tab, we will check it for you:https://codecanyon.net/item/teampress-team-showcase-plugin/22952433/support
2. You will need to use some custom code if you want to show 2 items on mobile
Best regards, ExThemes.
Hi team Thanks for the reply, sent you message regarding this and also it will be good in order to have two head shot for mobile, can you please let me know the code. Thanks
Hi,
We have replied to your support message, please check your email
Best regards, ExThemes.
The plugin works great, however, since Dec 15 it prevents email from being sent with Elementor Pro Forms. There is a conflict. Can you investigate?
Hi,
Iam not sure about your problem so please provide more details and some screenshots about your problem via support tab, we will take a look
Your support has expired so please dont forget renew it
Best regards, ExThemes.
Hi,
Please give us your url with the problem via this support link:https://codecanyon.net/item/teampress-team-showcase-plugin/22952433/support
We will take a look
Best regards, ExThemes.
Hi,
How can you disable filters by searching?
I notice that users do not find it logical if they keep the filters on. Is there any possibility that these will be turned off when someone searches by name or something else.
I would love to hear from you,
Greetings,
Hi,
We have replied to your support message, please check and follow it
Best regards, ExThemes.
Hi, this looks like a great plugin, can you link the individual bio boxes to an existing bio page for each team member? I’m assuming the grey rule in some of the layouts can be removed with css? Thanks!
Hi,
1. Iam not sure about this question, but you can use default member link like this: https://exthemes.net/teampress/member/jena/ or you can set custom link for each member
2. You can use some custom css to remove it
Best regards, ExThemes.
1. yes, I think that’s what I need (the custom link option) I already have bio pages created and want to link to them from the Team Gallery bios.
1. This feature is available, you just need to create member and add your link into Custom/External Link field
Best regards, ExThemes.
Hi,
Unfortunately it is not possible by default, you need to edit plugin file
Best regards
Hi,
I really like your plugin and I tried to show Style 8 but I get this two errors:
Notice: Undefined index: tcat in /wp-content/plugins/team-press/inc/shortcodes/teampress-grid.php on line 67
Notice: Trying to get property ‘description’ of non-object in wp-content/plugins/team-press/inc/shortcodes/teampress-grid.php on line 72
When I try out Style 9 there is not such a problem.
Second problem: Hover effect doesn’t work properly. The hover image is on the right side of the main image instead over the first image.
Third problem: When I search for a team member by search field and want to show all members by click on “All locations” the plugin doesn’t reset the filter.
Please can you check? You can reach the frontend here: https://allinone.sonjablo.myhostpoint.ch/ sonjablo nyo?g+XE9QQSz*!YW77t
https://ibb.co/c88VVkyHi,
1, 2. Please give us admin login info via this url: https://codecanyon.net/item/teampress-team-showcase-plugin/22952433/support we will check it
3. You need remove text from search form if you want to reset the filter
Best regards, ExThemes.
Hi,
We have replied to your support message, but look like you did not get it, you should re-check your email spambox
Best regards
How can I set the members on alphabetical order? I have the alfabet filter but i want my members on alphabetical order?
Thank you so much!
Hi,
We have replied to your support message, you can check and follow it
Best regards, ExThemes.
Thankss! Can you filter on content? In my case it is the company name?
Unfortunately it is not possible.
Best regards, ExThemes.
Thankyou! What options are available or only date and title?
You should check it here:
orderby – Choose order condition
'date' - Order by date.
'ID' - Order by post id. Note the captialization.
'author' - Order by author.
'title' - Order by title.
'name' - Order by post name (post slug).
'modified' - Order by last modified date.
'parent' - Order by post/page parent id.
'rand' - Random order.
'meta_value' - Note that a 'meta_key=keyname' must also be present in the query. Note also that the sorting will be alphabetical which is fine for strings (i.e. words), but can be unexpected for numbers (e.g. 1, 3, 34, 4, 56, 6, etc, rather than 1, 3, 4, 6, 34, 56 as you might naturally expect). Use 'meta_value_num' instead for numeric values.
'meta_value_num' - Order by numeric meta value (available with Version 2.8). Also note that a 'meta_key=keyname' must also be present in the query. This value allows for numerical sorting as noted above in 'meta_value'.
'post__in' - Preserve post ID order given in the ids array
'none' - No orderHi, congratulations on your plugin. A pre-purchase question. I would like to use the version at this link https://exthemes.net/teampress/style-9/ , but if you click on the phone (example: under the picture of Manager Bradwell) the call does not start and instead opens the window with the description of the member where there is yet the phone and then there you have to click to start the call. I saw that only in the version at this link https://exthemes.net/teampress/table-style-1/ the call starts immediately as soon as you click on the phone icon without opening the member description window. would it also be possible in this demo https://exthemes.net/teampress/style-9/ to make the call immediately start without opening the window member’s description? Regards Raffaele
if my request is not possible then it is possible to have (under the picture) instead of “Phone:9999999” a text like this “Phone: Click here to show”. This would make sense that when you click on the phone the member’s description window opens. Thanks for your time
Hi,
When you enable full content on lightbox then it will open lightbox when you click to grid item, if you want to open social link instead of open the lightbox then we can send you some custom code to do that after you purchase this plugin.
Best regards, ExThemes.
Please can you add a multi select(multi choice) filter feature on next update
Hi,
Currently we don have plan for that feature.
Hello,
I would like to ask a question before buying.
My theme is based on a builder called Bold Builder, does it support your plugin?
Hi,
You can use this plugin with any page builder, but you need to add shortcode into text editor of your page builder
Best regards, ExThemes.
Hello. Could let me know the best way to adjust the mobile breakpoints? I’d like the drop-down categories to appear starting at 1024px. Thanks!
Hi,
Please add this custom css:
@media screen and (max-width: 1024px){
.ex-tplist .etp-search-form.extp-cat-inline select, .ex-tplist .extp-loc_parent.extp-loc-inline select {display: inline-block;}
.ex-tplist .etp-search-form.extp-cat-inline .extp-child_cat, .ex-tplist .extp-loc_parent.extp-loc-inline .extp-child_cat{ display:none;}
}To Team > Settings page > Custom Code > Custom Css
Best regards, ExThemes.
It looks like you have resolved the problem, I see it is working fine now.
Hi, Is it possible to add line breaks or seperate sentances on the figcaption/description. Ive tried adding breaks or seperating paragraphs but the text is still bunched up. thanks
Hi,
Your support has expired so if you want to get more support, please extend your support and send support request via support tab.
Best regards, ExThemes.
Thanks not looking for support, just asking why a simple feature doesnt work, seems you dont treat the figcaption/description as an html block so one cant use breaks or paragraph tags, so all text just bunches up
You need to set shortcode parameter show full excerpt and you need to use html tag if you want to break line, WP does not auto break line content of short description like full description
We cannot provide support when it has expired so if you have any other questions, please extend your support and send it via support tab.
Best regards, ExThemes.
Is there an option to open up a page in a new window when you click on one of the team members? Like instead of opening in a panel it just opens up a page in a new tab? Is that a thing that can be achieved? Thanks!
Hi,
There is no option for that, you need to use some custom code
Best regards, ExThemes.
