180 comments found.
Hello, for carousel style 9, on mobile, the carousel lightbox doesn’t scroll on touch. it requires long press to scroll.
Also style 9 Collapse, is too narrow https://ibb.co/z7cYrP5 cannot read text properly
Also Lightbox not display line breaks https://ibb.co/7ynRJSv https://ibb.co/XWPQvBR
All the text is grouped together
/J
Please use the account you have purchased this plugin and send support request via support tab
Hello i bought through envato elements. It’s an issue everyone will have. Line breaks are not rendered, even in your demo it one block of text. https://exthemes.net/teampress/carousel-style-9/
1. You cannot get support when download this plugin from envato elements
2. It is working normally in our demo page, please check the second member
Best regards, ExThemes.
Hello, excellent plugin, however i noticed that carousel does not show members in correct order. It seems random even though i have it set to ID it shows same member several times.
Is it possible to set color/font per shortcode?
thanks
/J
Hi,
1. Please use the account you have purchased this plugin and send support request via support tab
2. This feature is not available.
Best regards, ExThemes.
[edited]
It’s been a week since I requested support and I haven’t hear anything.
Hi,
You have sent 2 support request 1 comment and 1 rating and we have replied to all of your messages, we always reply to all support messages in 1 business day so you should re-check your spambox, if you did not get any reply then please give us a message via this email: exthemes.net@gmail[dot]com
Best regards, ExThemes.
Hi,
We have replied to all of your message and comment and why you say “A week later and I’m still waiting for a reply to my support request.” ?? Have you read the comment yet ?
Ordering does not work as noted in your documentation. Will you please send updated directions?
Hi,
Please give us more details about the “Ordering does not work” via support tab we will check and feedback for you
We also replied to support message and look like you did not get it, you should re-check your spambox
Best regards, ExThemes.
I want to use the hover transition to show the second member image upon hover while using style $8 which works in your demo (https://exthemes.net/teampress/style-8/), however the transition doesn’t work with on my site when I use Style #8 or any of the styles with square images… oddly enough the transition does work with any of the styles using round images such as Style #1. Here’s a page to demonstrate this with two shortcodes where the only thing different is the first one is Style #8 and the second lower on the page is Style #1: https://southwest.life/staff-test/ (note that only a few of the members shown currently have a second image uploaded, such as the first one on the list)
Hi,
Please use the account you have purchased this plugin and send support request via support tab
Best regards, ExThemes.
I purchased it as part of my Envato Elements subscription, do I need to buy it again here for help on this? (https://elements.envato.com/awesome-team-showcase-wordpress-plugin-teampress-X39UBLZ)
Hi,
If you want to get support, you need buy plugin from Codecanyon and send support request via support tab here: https://codecanyon.net/item/teampress-team-showcase-plugin/22952433/support
Best regards, ExThemes.
Good luck with your sales
I’ve installed the plugin, and most features are broken. It just shows empty results with category filter. When I update the category filter, it shows the member list, but it doesn’t show as the demo pages show.
I’m using betheme, and i guess this might not get along with the plugin. Could you help me out? Thanks.
Hi,
Could you give us your url with the problem + admin login info via support tab ? we will check and feedback for you
Best regards, ExThemes.
Hi, I have a pre-sale question, Your live demo is not working, Did you change the link? Or you aren’t providing any updates and support now.?
Hi,
You should re-check it.
Best regards, ExThemes.
Hi there great Plugin. Just a question regarding mobile – My client is requesting that 2 columns display on mobile. Is this possible?
Looking forward to your feedback!
Hi,
Could you give us your url via support tab ? we will check and give you some custom css to do that
Best regards, ExThemes.
Thanks for the quick response, this is a pre-sales question for another project.
Will revert when confirmed.
Hi,
We can help you with some custom css after you purchase new license.
Best regards, ExThemes.
Have sent you a DM with details.
We have replied to your support message, you can check and follow it
Best regards, ExThemes.
Is there a way to directly link to a category from another page? For instance I have multiple departments, and I have department pages. I want to link to the main team page but it only show that category/department that I linked to. That way instead of having multiple pages with all the different departments/categories with their own page, I could just link to this one page and have it only load what I linked to. If that makes sense. It would be like a permalink for the department/category.
Hi,
Iam not sure what you want, but you can use category parameter to display different category in each page
Best regards, ExThemes.
Hi, presale question: Can I set private member page, member category (public = false) ?
Hi,
Iam not sure about your question but you only can set member is private when create team member
Best regards, ExThemes.
Hi, presale question: is your plugin compatible with Avada and/or The 7 theme ? thanks
Hi,
Yes, it is working fine with Avada or the 7 theme, you can see example site using this plugin with Avada theme:https://blankenshipchange.com/meet-the-team/ or:https://milehimodern.com/brokers/
Best regards, ExThemes.
Great examples. Thanks
I am working on a website for a client using Elementor with the Hello theme. Everything is great except I can not figure out how to change the Team Members page to match our template. Is there a way to set a specific theme for the member page similar to how you set it for Posts?
Hi,
unfortunately it is not possible, you will need to edit plugin file
Best regards, ExThemes.
Hi great plugin. I have manged to adjust much of the button styling with css.
But I cannot seem to find the main button hover css – Currently when hovering the button hovers with a light grey, can you please point me in the right direction.
Looking forward to your feedback.
Hi,
Which style of team member are you using ? Please give us your url with the problem via support tab, we will check and feedback for you.
Best regards, ExThemes.
Style 2. Sending URL to you via support.
We have replied to your support message, you can check and follow it
Best regards, ExThemes.
Hi, the plugin completely disables main template’s page layout controls. Is there any way to solve the problem? I’m using Photocrati Pro theme, the latest release. Thank you in advance!
Also, content in modal window for template #19 is right aligned, which breaks sentences in a weird way. How can I switch to the left alignment?
Hi,
Could you give us your url with the problem + admin login info via support tab ? we will check it for you
Best regards, ExThemes.
Thank you for your response, looks like I figured it out
Glad to hear that! Thanks.
Hi, I am using your plugin.
My site is multi-language and one of the languages is RTL.
You have RTL support but it is a general setting which mean you enable or disable RTL for all languages.
It would be better to enable the rtl according to selected language – maybe according to is_rtl() function result – or it should be set in the shortcode not in the general options.
Hi,
We will consider about this feature in the next update
Best regards, ExThemes.
Hey. I sent you earlier a message about some issues.
Hi ExThemes …. Pre-sale question : 1. Can I display only the member’s photo and not any other details. No names, social links etc. Only when they member is clicked on, then the full details appear in the model etc.? 2. Can the carousel have more than 5 columns? Thanks team.
Hi,
1. It is possible with some custom css code, we can help you after you purchase this plugin
2. Yes, it is possible
Best regards, ExThemes.
Thank you for the feedback. We will be downloading from our Envato Elements account. Should we need assistance we’ll purchase a support license here.
Ok thanks.
Great plugin! I want to list both the mobile and office phone numbers of my agents using Grid Style 9. Is this possible? If so how?
Hi,
It is not possible by default, you will need to use custom code, if you want to get more help, please send us via support tab
Best regards, ExThemes.
Hi, I am using Template no#9 and want to display the location under phone number please guide me.
I tried this but no luck.
<?php $location = get_post_meta( get_the_ID(), ‘extp_location’, true ); if($location!=’‘){ ?><?php echo esc_html__('Location: ','teampress')."”. $location; ?>
<?php }?> <?php $phone = get_post_meta( get_the_ID(), ‘extp_phone’, true ); if($phone!=’‘){ ?><?php echo esc_html__('Phone: ','teampress')."”. $phone; ?>
<?php }?> <?php $email = get_post_meta( get_the_ID(), ‘extp_email’, true ); if($email!=’‘){ ?><?php echo esc_html__('Email: ','teampress')."”. $email; ?>
<?php }?>Copied the phone code and then replaced phone with location.
<?php $location = get_post_meta( get_the_ID(), 'extp_location', true );
if($location!=''){ ?>
<?php echo esc_html__('Location: ','teampress')."". $location; ?>
Hi,
The location has saved as taxonomy not metadata so if you want to show it, please use this custom code:
$location = extp_taxonomy_info(‘extp_loc’,’off’,get_the_ID()); if($location!=’‘){?><?php echo esc_html__(‘Location: ’,’teampress’); ?> <?php echo $location; ?>
<?php }Best regards, ExThemes.
You can view custom code here: https://www.dropbox.com/s/m23dn79a5mpxleg/get%20loc.txt?dl=0
This custom code only work with the latest version of TeamPress so please update plugin to the latest version also
Best regards, ExThemes.