3440 comments found.
Hi, Are we downloading files open source after I have purchased them?
Yes. The files are not at all encrypted
Hello Team,
I am interested in purchasing SAAS extended license version. Before proceeding, I would require your recommendation on AWS.
I have already reviewed your requirement file, I need the below information:
The best configuration to buy on AWS for EC2 and S3 also recommended operating system.
If there anything else, kindly share.
I would suggest ubuntu 18.04 with minimum 4GB RAM and 30GB SSD
Okay, if I also buy your installation $20 pack, would your team do the installation?
Yes we will do the installation
After purchase contact us via support https://codecanyon.net/item/worksuite-saas-project-management-system/23263417/support
Perfect, and the last 30GB storage recommended is for EC2 or S3?
30GB for ec2.
Do you guys support VAT according to VAT MOSS? https://github.com/driesvints/vat-calculator
No.
Hey guys, you said earlier “One client can be the part of multiple companies” = but this does not seem to be the case for employees. When the same email is used to add another account it gives error:
“The employee id has already been taken.” “The email has already been taken.”
Is there a fix for this?
Yes this is not th case. Employees will be part of single company.
Pre-sale question about time format: it is possible to change to 24-hours format?
Yes it is possible.
Where is that setting?
Login as admin and check this settings page https://demo-saas.worksuite.biz/admin/settings
hi, how can an employee work with different company accounts? if i integrate sub domain module, the same user can have different accounts in different companies?
an employee can be registered with single company only.
Hey ajay138, I keep coming back here in the last 24 hours to check if you responded to my questions. I am noticing how you are responding to others after me and you are not even acknowledging my messages. You are responding to customers who have not purchased a license from you and skipping over my messages. I don’t understand why. Please explain. I hope it is not because I purchased from you and my support is expired. I am asking basic questions not asking for extended support. I will purchase addons and extended support anyways soon.
Please explain why you are skipping over my questions. I am getting very concerned at your customer support style.
Does WorkSuite have the feature of allowing for user accounts to access multiple companies and projects?
For example, if I create a user: johndoe@gmail.com under Company A – can another company using the same WorkSuite Saas create an account for that same email and give that same user – johndoes@gmail.com access to Company B.
I don’t know if you are ignoring my questions because you don’t understand them but at least acknowledge my messages. I did nothing wrong to your business and I invested in it, buying a license last year. Please explain why you are not responding.
One client can be the part of multiple companies
Hey Ajay, I renewed support for my license with you. But please note, there is a problem with creating a employee for more than one company.
When I create an employee for company 1 – and then I go to use the same email to add employee for company 2, I get this error:
“The employee id has already been taken.” “The email has already been taken.”
This shows that, if web designer or web developer wants to get access to work on multiple companies, how can they? Usually employees only use 1 email to work on multiple projects. Can this be fixed in WorkSuite in next update?
Employees and customers should be able to be employees and customers of multiple companies in Saas platform, right? Please let me know if you have plans to fix this?
Not possible in the next update but we will look into this.
Good evening,Would it be possible to change titles such as projects to repairs? Client to customer? Also different titles on the dashboard? I am trying to customize the software for auto repair shops. Thank you
Your account says you have not bought the application. Are you referring to the worksuite saas?
Sorry for the delayed response. Yes the SaaS, Ihave not bought the application yet which is why I am asking presales questions. Thanks
if you have programming knowledge then you can customize the application
Hey ajay138, I asked a question earlier. Can you please answer.
Can the same user account be given access to multiple companies or projects to work on?
Client can be part of multiple companies. But employee can be the part of only one company
thanks
1. – Bought the app with all modules, can I have the mobile app, please?
Ans: https://envato.froid.works/mobile-app Visit here to download mobile app
2 – deployed it and the system is slow, how can I make it faster, please?
Ans: Increase your server RAM or SSD
3. Linux instance. Atleast 4 GB RAM
4. No such module available
Nice work on WorkSuite. It’s really come a long way. You and your team are doing great with adding features. I wanted to review with you a feature that many other competing saas project management systems are able to offer – I want to know if your system already has this capability..
When a customer-client goes to WorkSuite to make an account for a project. Can that same customer create another project – account – but keeping the same login information. So can a customer use the same login information for multiple projects?
Can user accounts receive permission to access multiple companies?
This is not possible right now
Hi, is it multitenancy based? so for each new company does the system create a separate DB on the go or all data is saved in a single database?
No, It does not support multitenancy. All the data is saved in single database
I love this app! For clients with many leads/clients, it will be good if Excel/Csv import tab be added to add new leads/clients page – i mean bulk leads/clients upload. Is this something you are considering doing anytime soon?
What are the process steps of running the Mobile app as i have the SAAS application extended license?
Where can we buy the source code for mobile app?
Mobile app is free. To get the source code you need extended license of worksuite saas application
Hi, actually i am quite like your theme when i trying the demo before.. however after i bought it , i found quite a lot of bugs, hope you could fix it..
those bugs, i think which is a serious bugs.
all the invoice template is extremely out of the page, some of the detail like the description is even not shown in the PDF. even i create the custom field which is also not successfully shown in the PDF.
i can say, i need to fix all the bugs before i can start to use your theme for building my website…
this is my ticket number #14795, i am looking forward and waiting your new updates…. thanks a lot.
Our team is looking into it
1. PDF overflow 2. Custom fields not showing
Do you have any plans to create an integration with wasabi?
Sorry we do not have plans for wasabi now.
Hi, i have some questions before purchasing, Does the solution allow the separation of customer databases (each customer has its own database), and if not can you give an estimate to do this. Thanks.
No, There is single database
Hello, i have following issue and send you the ticket, may you help to fix it, thanks a lot
1. i have added an additional field to Estimate and Invoice, but no show in PDF part #14703
2. Why the invoice format is oversize the table coming out the page #14702
3. how to translate to Traditional Chinese , as the translation don’t have the place of ZH-TW to input the translation #14699
Replied on ticket
Symfony\Component\HttpKernel\Exception\MethodNotAllowedHttpException The GET method is not supported for this route. Supported methods: HEAD.
hello i just bought your source, and have the installation, but it show this error for my page, i have send you the ticket, the ticket number is #14689
may you help, thanks
Your ticket has already been attended
I updated new version, 3.9.2 manually but the previous version(3.8) is still displayed on dashboard and update pages in Superadmin mode. I have checked the success message of cache-clear and database-update. I can’t use the mobile app yet. What should I check and what should I do?
This happens when you have not replaced all the files required for the manual update.
Please follow this carefully
https://froiden.freshdesk.com/support/solutions/articles/43000554421-update-application-manuallyIf issue is still not resolved then please renew your support so that we can look into the issue.
Hope you have replaced all files like its mentioned in the manual update documentation including public folder
