Hello there!

The plugin, doesn’t require any API. Further, if you have any other queries please reach out to us at support@webkul.com

You can also check the plugin user guide – https://webkul.com/blog/woocommerce-pre-order/

Thanks

Hello there!

Using our WordPress WooCommerce Pre Order Plugin the admin can set the partial payment price as greater than or equal to 1.

If you want to set the partial payment price as 0 it will be a part of customization.

The customers do get notified via mail when their pre-order product is back into stock.

Please check the user guide for a detailed workflow – https://webkul.com/blog/woocommerce-pre-order/

Further, please let us know your complete custom requirements at support@webkul.com and we will get back to you accordingly.

Thanks

Dear Customer

If you are having any issue with our module then please email us at support@webkul.com, so our team will check and get back to you asap

Thanks

Hello There,

If you are facing the issues (if any) please email us at support@webkul.com and we will be get back to you accordingly.

Thank You

Dear Customer

1) if I add 1 preorder product in the cart and one normal product the plugin will manage to create 2 different roders? 2) if in the cart customer add

>> Both product order Id will be the same, In my account >> Preorder or Order section setting >> You can check the whole order history and the same workflow for point number 2 as well.

3) how preorder works with shipping costs?

>> Shipping cost will be work same as the normal product.

If still any queries then please us your complete requirement at support@webkul.com, so will get back to you asap.

Thanks

Dear customer

Could you please let us know the ticket number, so will check and provide you the update asap.

Thanks

Dear Customer

Our Wordpress WooCommerce Preorder module is built on default woocommerce functionality.

If you want to use our plugin with Dokan Marketplace product edit page then it will not compatible with our module.

If still you have any queries then please email us at support@webkul.com so will check and get back to you asap

Thanks

Hello there

If you want to hide the countdown timer from the preorder Product page, then we need to customize our Preorder plugin currently we don’t provide any setting for hide the countdown.

For more info please to the userguide : https://webkul.com/blog/woocommerce-pre-order/

I request you please email us your complete requirement at support@webkul.com so our team will get back to you accordingly

Thanks

Hello There,

Thanks for the appreciation! :-

1. how is the stock managed? Should we put 0 to activate the pre order?

-> To activate the pre-order, product must be out of stock first. The admin has the option to manage the inventory for the pre-order products.

2. by ordering via pre-order, the payment is done by the date of order or delivery?

> Customers can order the Pre-order items with partial payment or full payment as well, After that Customer receives an email that notifies the customer that your pre-order product is back in stock. So, the customer will have to complete the order from the product page.

3. by combining pre-order products and in-stock products, how do you manage the payment? How is the delivery managed? 2 parcels one for the prodcuts in stock and another when the per ordered products will be available? Or is the delivery date the date of of the availability of the pre order product?

>> Preorder product will be deliver when the product is in stock and instock product product will be delivered after completing the order (it depends on the admin). Customer can pay the payment for preorder and instock product at a same time.. Availability date you can set for preorder product from the plugin setting and once the preorder product will be instock then you can again place the order then order will be delivered accordingly to the customer.

And if you have some custom requirements it can be implemented through customization. You can email us your complete requirements at support@webkul.com and we will get back to you accordingly.

Thank You

Hello There, Thanks for the appreciation! :- Do customers receive an email at time of purchase acknowledging their order?

-> Yes!

:- When the release date has come, do the customers receive an automated email with the downloadable file links? (that will be for me as fulfilling the order)

-> Customer receives an email that notifies the customer that your pre-order product is back in stock. So, the customer will have to complete the order from the product page.

Please refer to the link here.

And if you have some custom requirements it can be implemented through customization. You can email us your complete requirements at support@webkul.com and we will get back to you accordingly.

Thank You

Hello There, If you have already raised a ticket with us, our team will get back to you on the same ticket for the further discussion.

Thank You

Hello There, If you have already raised a ticket with us, our team will get back to you on the same ticket for the further discussion.

Thank You

Hello There,

As per your query - :- Hello, can this plugin auto prolongate release date?

-> Are you referring to the Expected Availability Date of the pre-order product? If yes, then the admin has the option to display the Expected Availability Date of the product and the same will be visible to the customer on the product page.

Please refer to the user guide for more details.

Thank You

Hello There,

Plugin code is open so you can customize the plugin accordingly. Further, there is no option on the admin end to change the color, icon, image of the “Pre Order Button.” If you require any changes in the plugin it can be done through customization and you can email your complete query at support@webkul.com and we will get back to you accordingly.

Thank You

Dear customer please email us at support@webkul.com if you are facing any issue, we will be happy to help you.

Thank you

Dear customer your product must be out of stock to create a pre-order product. Then after installing the plugin, you can navigate to the WooCommerce PreOrder > WooCommerce PreOrder List > Add PreOrder – https://tinyurl.com/y94h993y

Please refer to the complete user guide – https://webkul.com/blog/woocommerce-pre-order/

For more information you can also email us at support@webkul.com and we will be happy to help you.

Thank You

That makes sense. Thank you for the clarification.

We are always happy to help you.

Thank You!

Dear Customer,

We request you to kindly email us at support@webkul.com with the issues you’re facing. So, we can assist you out faster and better.

Thanks

Dear Customer,

Yes it works with variable product type & it works with payment methods as well.

Thanks

Hello There,

Please find below answer to your queries :

1. Is it compatible with Elementor? >> Not yet.

2. Is it possible for customers to have on the same cart a pre-order product and an available one? I’d like to but at the same time a pre-order product and an available one. >> Yes, it is available. A customer can both type of products at the same time.

3. I saw your demo… Can I hide the countdown? I’d like to show just the “launch” date, but not the countdown… >> It is not available out of the box. We can develop the same for you.

Please share your requirements at support@webkul.com to assist you better.

Thanks

Dear Customer,

There is no COD option to make payment for the product in Pre order.

Thanks

Dear Customer,

We request yo to kindly email us at support@webkul.com with all the issues you are facing so we can assist you faster and better.

Thanks