135 comments found.
A few questions before purchase/recommendation to clients: 1) Has the option to turn off the clock been added to the settings options? 2) Are the colors customizable to the store’s asthetic? 3) Will there ever be a developer version of this plugin? I had a similar one that the creator is no longer available (or at least their website is not) and I had a developer license for it.
Thank you so much.
Hello There,
Greetings of the day!
Thanks for showing interest in our plugin.
Has the option to turn off the clock been added to the settings options? —>>Yes, Currently the preorder countdown timer will display on the product page, so the admin can enable and disable it from the backend. —>>No there is no such kind of functionality in the module.if you want that so we can developed it via customization.
Are the colors customizable to the store’s aesthetic?Will there ever be a developer version of this plugin?
->>We did not provide a developer version for the module, you can only use it once you purchased it.
Please let me know if you have any other question for me you can also connect with us at support@webkul.com
Thanks & Regards Team Webkul
Hello There,
Greetings of the day!
Thanks for showing interest in our plugin.
1) Has the option to turn off the clock been added to the settings options? Yes, Currently the preorder countdown timer will display on the product page, so the admin can enable and disable it from the backend.
2) Are the colours customizable to the store’s asthetic? No there is no such kind of functionality in the module.if you wan that so we can developed it va customization.
3)Will there ever be a developer version of this plugin? We did not provide a developer version for the module, you can only use it once you purchased it.
Please let me know if you have any other question for me you can also connect with us at support@webkul.com
Thanks & Regards Team Webkul
I’m trying to test out the demo, but the demo never completes loading for me. The countdown reaches 0, but nothing happens after that.
Nevermind, worked the 3rd time I tried.
Hello There,
Greetings of the day!
That’s great , Still, if you are facing any issue. so you can raise your concern and connect with us at support@webkul.com so that we can check and help you accordingly.
Thanks & Regards Team Webkul
Hi there, are your plugin compatible with WPML?
Hello there,
Greetings for the day !!!!
Yes, our plugin is compatible with WPML if you have any other queries or requests kindly please recah out to the team at support@webkul.com
Thanks
Awesome i will purchase it and try it then thank you !
Sorry I’ve just seen a comment saying that it’s not compatible with variable products is this right ? Because all my products are variable ..
Hello there,
Please share your query overt the support@webkul.com the team will check and update you.
Thanks
File corrupted Can’t install plugin it say…
Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.
Hello there,
Greetings for the day !!
That is most likely because either you have ulp-loaded the file at the incorrect place or vice-versa.
Please connect with us at support@webkul.com our team will check and help you accordingly.
Thanks
I purchased the license but the file looks corrupted, could you please update
Okay, sure we will check and update you,
Thanks
As we have checked and found that the plugin is working fine – if you are still facing any issue
Kindly reach out to us at support@webkul.com
Thanks
Is this compatible with Kentha theme (has woocommerce integration). And does it work with digital and physical products? Also, if a customer purchases a pre-order alongside other currently available options, does it process at the same time? thank you!
Hello there,
Our plugin will support any theme if it works fine in default WooCommerce.
if a customer purchases a pre-order alongside other currently available options, does it process at the same time? thank you!
—> Yes, you can checkout a Pre-Order Product and a regular product simultaneously.
If you have any other queries or requirements then kindly reach out to us at support@webkul.com
Thanks
can i choose which payment method if a customer wants to pre order let’s say an item and choose any pre-order product it would only show paypal to him ?
Hello there,
For, this we need would need more info from your end do you have PayPal integrated in your WooCommerce Website.
We recommend you to reach out to us at support@webkul.com so that we can check and help you out.
Thanks
I have a pre purchase question.
I’m looking for a plugin in which you can pre-order an eBook. Can your plugin be set to allow customers to pre-order the eBook and pay upfront and automatically receive the download of the eBook on the release date?
Hello there!
Thanks for showing interest in our plugin.
Yes, using our plugin the store owners can add e-books as a pre-order product.
Which can then be downloaded by a reader/buyer on the respeective date of launch/release.
If you have any other queries or custom request kindly reach out to us at support@webkul.com
Thanks
Hello, there. Pre-purchase question. Showcase scenario is: A customer makes a preorder for 3 products today, let’s call them 3A+shipping. A week later, the manufacturer announces 3 new products so I have to list them as a new preordered products. That client makes a new preorder for the new products, call them 3B+shipping. Estimated time for delivery is JUNE 2022 for 3A and 3B. I don’t want my client pay twice for shipping. This is happening a lot … Does your plugin solve this?
Hello there!
We have checked your request and we can provide you a solution -
where the customers do not have to pay the shipping price twice – we will integrate this for you with the help of customization.
Kindly reach out to us at support@webkul.com our team will check and provide you a solution accordingly.
Thanks & regards
Hello, is this compatible with WPML?
hello there,
No this plugin is not compatible with the WPML currently,
However, you can reach out to us at support@webkul.com with a customization request to make this work with WPML
Thanks
Hello, can we set no amount ($0) to a partial payment method, so only full payment is requested once product status change? Or maybe add a new payment method -> No Payment at Pre-Order. Thanks
Hello there!
As per the current functionality of this plugin.
>> The pre order price value must be greater than or equal to 1.
However, if you want we can make customization to set it to 0 using this you do not need to add a new payment method No payment.
Please reach out to us at support@webkul.com with your complete requirements and we will check and update you with the solution.
Thanks
Hello,
I have a few pre-purchase questions:
1. Can we invoice the customer when the product is available?
2. Can the customer cancel the pre-order?
3. In the backend, are pre-orders separated from other orders? If not, are they easily distinguished?
4. Does the customer have access to their “My Account” page? Well separated from other basic orders.
5. Do pre-ordered products automatically change to “available product” when the availability date passes?
6. Can “out of stock” products be automatically transformed into pre-order products?
7. How is the down payment functionality of pre-orders managed?
8. How are delivery costs managed?
Thank you,
Hello there!
Using our plugin the admin can send Pre order reminder and in stock mail to customers.
No currently there is no option for the customers to cancel a Pre order if you want this feature it will be a part of customization.
Yes, in the backend their is a separate section Pre Order List where you can find all the pre ordered products.
Yes, under the My accounts page, the customers have a section Pre Order where all the pre orders made are listed.
The admin can add a partial payment with the help of this the customers can pay the remaining fee amount after once the product is back in stock.
The shipping costs are applied additionally with the Pre-order product price.
If you have any other queries you may also check the user guide – https://webkul.com/blog/woocommerce-pre-order/
As per your this requirement – We can make the customization to transform the out of stock product as pre-orders.
Further, if you want any additional feature please reach out to us at support@webkul.com for customization requirements.
We will check and provide you a solution accordingly.
Thanks
Hello,
You did not answer all the questions…
5. Do pre-ordered products automatically change to “available product” when the availability date passes? (Is it integrated in your extension, or do I have to go through another extension)
6. Can “out of stock” products be automatically transformed into pre-order products?
7. How is the down payment functionality of pre-orders managed?
Thanks,
Dear Customer!
Yes, pre-ordered products automatically change to “available product” when the availability date passes.
you can check it in the screenshot – https://cdnblog.webkul.com/blog/wp-content/uploads/2020/09/webkul-woocommerce-pre-order-cart-added-page-23.png
No, the “out of stock” products can’t be automatically transformed into pre-order products. If you want this feature it will be a part of customization.
The plugin provides a partial payment option for the pre-order products where the admin can set an initial amount that the customer needs to pay,
The remaining amount can be paid once the product is back in stock.
If you have any other queries or customization requests you can reach out to us at support@webkul.com
Thanks
Thnx for the plugin!
We can not use it. There are no products in the dropdown to select. How can we add some products?
Hope you can help us out.
Tnx!
Dear Customer!
Please explain us more regarding the complications that you are facing so that we can help you better.
Please reach out to us at support@webkul.com with your complete requirements and we will check and update you over the same.
Thanks
Hi there, does this work with downloadable products? We release pdf documents 3-4 times and year and allow pre-ordering of downloads that will be available in future. Is that possible? So if a customer pre-orders a download, when the download is released into stock they automatically receive an email letting them know that the download is available, is that possible?
Hello there!
Yes, this module do works with downloadable products.
As per your request you would like to have a downloadable product which a customer would be able to download every time a new version is released.
Yes, so if a customer pre-orders a product using our plugin feature they will be sent an email to download the same as soon as the product’s new release is available.
There are some minor things that we would need to add with the help of customization paid, and discuss your requirements in detail.
Please discuss us in detail over support@webkul.com about your complete requirements and we will help you regarding the same.
Thanks
Looking to purchase but want to ask a few questions: 1) Customer adds pre-order to cart and can check out like normal? 2) Can I set it so customer can pick to pay a partial payment and then we auto process the remainder a day before release or pay full payment? 3) Can we keep the standard release date and not use a counter?
Dear Customer!
Thanks for showing interest in our module. please find the answer to your queries below.
The customer can still add a pre-order product to their cart and checkout by making the partial i.e initial payment or full payment as set by the admin.
If you want to auto process the remainder product price a day before release or full payment it will be a part of customization.
Further, if you want to disable the counter and showcase the normal release date then this could also be done using customization.
Please reach out to us at support@webkul.com with your complete custom requirements and we will help you provide the solution accordingly.
Thanks
Does this plugin have API?
Hello there!
The plugin, doesn’t require any API. Further, if you have any other queries please reach out to us at support@webkul.com
You can also check the plugin user guide – https://webkul.com/blog/woocommerce-pre-order/
Thanks
Can Partial Payment set to be €0? or is there any way to let logged in users to pre-order without any payment. Such that they get a message when product is arrived and they pay then. With easy link?
Hello there!
Using our WordPress WooCommerce Pre Order Plugin the admin can set the partial payment price as greater than or equal to 1.
If you want to set the partial payment price as 0 it will be a part of customization.
The customers do get notified via mail when their pre-order product is back into stock.
Please check the user guide for a detailed workflow – https://webkul.com/blog/woocommerce-pre-order/
Further, please let us know your complete custom requirements at support@webkul.com and we will get back to you accordingly.
Thanks
hey im having issues with this pre order is setup price is adjusted but when you click pre order does not added to the cart.. Let me know
Dear Customer
If you are having any issue with our module then please email us at support@webkul.com, so our team will check and get back to you asap
Thanks
hi i have setup, but on the product page cant work!!!
Hello There,
If you are facing the issues (if any) please email us at support@webkul.com and we will be get back to you accordingly.
Thank You
soem pre-sale questions:
1) if i add 1 preorder product in the cart and one normal product the plugin will manage to cerate 2 different roders? 2) if in the cart customer add 2 product in pre order with same available date from, the plugin will create a unique preorder ? 3) how preorder works with shipping costs?
Thanks
Dear Customer
1) if I add 1 preorder product in the cart and one normal product the plugin will manage to create 2 different roders? 2) if in the cart customer add
>> Both product order Id will be the same, In my account >> Preorder or Order section setting >> You can check the whole order history and the same workflow for point number 2 as well.
3) how preorder works with shipping costs?
>> Shipping cost will be work same as the normal product.
If still any queries then please us your complete requirement at support@webkul.com, so will get back to you asap.
Thanks
