16273 comments found.
Hello , I am using Mailgun SMTP for email communication. I added Private API key of mail gun in the ’ mailgun secret” field. However when I am trying to test the connection I get this message. What is the issue and fix ? }
Swift_RfcComplianceException {#2096 ▼
#message: "Address in mailbox given [] does not comply with RFC 2822, 3.6.2."
#code: 0
#file: "/var/www/script/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php"
#line: 355
trace: {▶}Send us support ticket from here http://support.activeitzone.com
I submitted the ticket, but have not received any acknowledgement or reference number.
If you sent support ticket you must get ticket no on your mail. You can also send mail to ceo.activeitzone@gmail.com
Hello, Its been more than 48 Hours , I have not received any response on the ticket. Also no reference# or acknowledgement is provided. Can you answer this on urgent priority?
We replied on your another comment.
Hi! Any plan for IOS app?
We are working for flutter app. It will cover both iOS and android. We are trying hard to release within this month.
Hello Team If a client purchases multipal items that each item belongs to a different seller. 1. Does the client checkout in one cart for all items? 2. But order only one product how to manage it it means one order in multipal product with differnt seller (Order must be only one)
For per seller the cart will be distributed. One by one the order will be posted and information will go to seller and customer.
Thanks for reply Oho.. is it possible to without distributed.
By customization of the entire system you can easily develop as your need. But if those will not be distributed, the complexity level will more higher cause about the shipping charge etc.
Ok Thanks
Welcome
Hello, I have installed the application but I do not see the dummy data in the zip file as shown in the demo. How can I import dummy demo data ?
Dummy data is not included in the item. You can contact us from http://support.activeitzone.com/
ok I created a support request, please share the dummy data & icons as per the original demo. Thanks
Ok on regular official support time you get replied.
Hello, Its been more than 48 Hours , I have not received any response on the ticket. Also no reference# or acknowledgement is provided. Can you answer this on urgent priority?
What’s the ticket number?
No ticket number is generated, neither I received any acknowledgement
Already answerd your support ticket.
I need to delete a few things from the css site Where can I put the codes exactly I can not find a place
This is not our item but it works with our item.
Hi, Your theme is very nice, no doubt!!! I want to buy your theme, but is the full bundle package possible for purchase? Or, can you give the bundle offer, I want to buy…. 1) Active eCommerce CMS 2) Club Point System 3) Offline Payment System 4) OTP System 5) Refund System 6) Affiliate System
Can you give me the offer plz?
Thanks for your appreciation. Actually there is no option to selling bundle product on this marketplace. Our last discount campaign was enabled tile 3rd January, 2021. Now the discount time has been expired. Otherwise as an author of envato marketplace we do not have any authorization for providing discount for specific customers.
ok, thanks for quick reply.
One more question. In this item, Site Admin URL Change possible? Like https://demo.activeitzone.com/ecommerce/admin I want to change “ADMIN” url. its possible?
Yes can change the slug from admin panel
I want to change “ADMIN Login URL” Possible?
It’s possible if you customize the codes in the script.
Now please give me the instruction for “Admin URL” Change. Thank you.
information pages are not saved. save button doesn’t work. Also, when translating a language on page 16, translations are not saved error 404
seo url doesn’t change yet. after saving it remains the same
Hello how can I add product reviews manually I could not find anywhere
Manually product review means from the admin side?
yes
Product review can be posted by the customers who purchase the products. Why admin will post the review?
phone registration not working on your demo website please fix
From demo website we are not enabling phone registration cause it will need the real message system which is expensive and on the demo there are lot of people may trying to register which is not actual. Are you getting any issue with this while you are using the OTP addon too?
Dear, thank you for the hard work , I’m living in UAE and i want to release my site in AED currency but paypal does not support it , and most of the gateways does not support uae , any way to solve this issue ? another thing im planning to buy the mobile app but is there built in real time notification or u use pusher
Admin please for future updates, can we have these features that already exist in Active Super Shop: 1- send automaticly an email to the seller who has just registered asking him to check his account by sending his store information . 2- send an email to the seller 3 days before the expiration of his package to ask to renew at the risk of seeing his products locked.
Thanks for your suggestion. we noted these point and will implement on future update but not promising that the upcoming next update.
It’s possible to convert B2B system [Only showing items price after castomer account verification]
By custom work it will possible to make this B2B system.Please renew your support pack.
Hi, how do you change the banners in the homepage. before there use to a special banner page but in this new update i cant find not matter how much i look.
Please check here. https://prnt.sc/x0mccy
which method can be used to quickly load products?
How will be the system you want? Please send us support ticket with example here. support.activeitzone.com
I eagerly await the next update which I think will resolve many of my issues
I check this page every hour.
Thanks for the great work you have been doing
Which issues you are facing?? Please send us details about your issues here. http://support.activeitzone.com/
Will there be automatic sitemap generation in the next update?
We don’t have such plan currently.
what features will be included in the new update?
We are going to release new update with in this week. You will notified when we will release. Please stay connect with us.
There is bug such as Thousand, decimal separator option 1000 should be 1,000 but i found 1 000. Cookies button “Ok, I understood” doesn’t work.
Check your currency settings. You will find the option for currency format. Please renew your support time to get continuous support from us.
Any news about flutter mobile app and delivery module there is approximatly date i need to relase my shop completly … thanks
We are trying as much as we can to release it earlier. You may get flutter app on the middle of February. Delivery module isn’t ready yet.
when i tried to install the script, it says “Activation withdrawn”. Please help me. I already sent a ticket
Our support staff will assist you on regular office time.
