16278 comments found.
There r a few suggestions/points related to product imge. 1- metion the image resolution and size below the image uploading tab. 2- bound the image size and resolution as if any image with other dimension and suze is uploaded, an error notice would be shown to vender/ uploader. 3- if 2nd option not possible, the image size compressor should be there like WhatsApp as WhatsApp compreses every image. I hope you will consider it, it’s an important and major points.
Thanks for your suggestions.
May I know what’s the difference of Regular License from Extended License, is there any code difference between the two?
Are you a freelancer? Or you want to use this system for your own business?
I will use this for my business.
Okay. Then Regular is okay for you. Thanks.
You really do not help at all, you go out of the e-commerce system, I have to buy the products in the basket one by one in order to pay, what kind of logic is very, very absurd. I condemn you.
We make this more easier than before. If any customer purchase different products from different sellers then the shipping charge with all operation was complex to handle by the admin. That’t why with the choice of our maximum customers we make this separate order for separate sellers . It make the system more easier and logical.
Making this an option preserves the sale of your script in the long run, I’m sure there are many people like me who want it, it would be much better to make it an option …
Thanks for your suggestions. We really appreciate your valuable opinion.
New Category and Product Add In “SLUG” Option not working. everything is mixed, images changes to random, changes the name to random. Need solution immediately….. Please do something for me….. And already ticket summited.
We updated the category system on the last update. Now you can add unlimited category level and you will need to follow the Parent-sister structure. But there is no problem on creating category. If you already sent the support ticket then you will get support staff assistance within 24 hours of regular office time.
Sir, Category add not issue, Issue is “SLUG”, Category “Banner” and Product “SLUG” is Not working.
Yes off-course it works properly. If you face issue on your project then we will need to check from your project.Did you attempted to custom the script?
Plz reply on Zendesk support ticket, Then i will give u my shop ADMIN Login Email and Password. Thanks for quick reply in here.
Sir, My online business is running in Bangladesh, My old theme was in Opencart. Now i”m shifted on your theme. So, Please do it fast….
Already replied to your support ticket.
Hello! After update: When you add a category, everything is mixed, images changes to random, changes the name to random.
Correct these errors, please.
OK. When you update a category, everything gets mixed up. If your prospective customers have the problem with update categories, then this script will not buy.
Please send us support ticket from here http://support.activeitzone.com . There is no option to mixed up. Let us assist you on support ticket. Thanks.
Hello , I am using Mailgun SMTP for email communication. I added Private API key of mail gun in the ’ mailgun secret” field. However when I am trying to test the connection I get this message. What is the issue and fix ? }
Swift_RfcComplianceException {#2096 ▼
#message: "Address in mailbox given [] does not comply with RFC 2822, 3.6.2."
#code: 0
#file: "/var/www/script/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php"
#line: 355
trace: {▶}Send us support ticket from here http://support.activeitzone.com
I submitted the ticket, but have not received any acknowledgement or reference number.
If you sent support ticket you must get ticket no on your mail. You can also send mail to ceo.activeitzone@gmail.com
Hello, Its been more than 48 Hours , I have not received any response on the ticket. Also no reference# or acknowledgement is provided. Can you answer this on urgent priority?
We replied on your another comment.
Hi! Any plan for IOS app?
We are working for flutter app. It will cover both iOS and android. We are trying hard to release within this month.
Hello Team If a client purchases multipal items that each item belongs to a different seller. 1. Does the client checkout in one cart for all items? 2. But order only one product how to manage it it means one order in multipal product with differnt seller (Order must be only one)
For per seller the cart will be distributed. One by one the order will be posted and information will go to seller and customer.
Thanks for reply Oho.. is it possible to without distributed.
By customization of the entire system you can easily develop as your need. But if those will not be distributed, the complexity level will more higher cause about the shipping charge etc.
Ok Thanks
Welcome
Hello, I have installed the application but I do not see the dummy data in the zip file as shown in the demo. How can I import dummy demo data ?
Dummy data is not included in the item. You can contact us from http://support.activeitzone.com/
ok I created a support request, please share the dummy data & icons as per the original demo. Thanks
Ok on regular official support time you get replied.
Hello, Its been more than 48 Hours , I have not received any response on the ticket. Also no reference# or acknowledgement is provided. Can you answer this on urgent priority?
What’s the ticket number?
No ticket number is generated, neither I received any acknowledgement
Already answerd your support ticket.
I need to delete a few things from the css site Where can I put the codes exactly I can not find a place
This is not our item but it works with our item.
Hi, Your theme is very nice, no doubt!!! I want to buy your theme, but is the full bundle package possible for purchase? Or, can you give the bundle offer, I want to buy…. 1) Active eCommerce CMS 2) Club Point System 3) Offline Payment System 4) OTP System 5) Refund System 6) Affiliate System
Can you give me the offer plz?
Thanks for your appreciation. Actually there is no option to selling bundle product on this marketplace. Our last discount campaign was enabled tile 3rd January, 2021. Now the discount time has been expired. Otherwise as an author of envato marketplace we do not have any authorization for providing discount for specific customers.
ok, thanks for quick reply.
One more question. In this item, Site Admin URL Change possible? Like https://demo.activeitzone.com/ecommerce/admin I want to change “ADMIN” url. its possible?
Yes can change the slug from admin panel
I want to change “ADMIN Login URL” Possible?
It’s possible if you customize the codes in the script.
Now please give me the instruction for “Admin URL” Change. Thank you.
information pages are not saved. save button doesn’t work. Also, when translating a language on page 16, translations are not saved error 404
seo url doesn’t change yet. after saving it remains the same
Hello how can I add product reviews manually I could not find anywhere
Manually product review means from the admin side?
yes
Product review can be posted by the customers who purchase the products. Why admin will post the review?
phone registration not working on your demo website please fix
From demo website we are not enabling phone registration cause it will need the real message system which is expensive and on the demo there are lot of people may trying to register which is not actual. Are you getting any issue with this while you are using the OTP addon too?
Dear, thank you for the hard work , I’m living in UAE and i want to release my site in AED currency but paypal does not support it , and most of the gateways does not support uae , any way to solve this issue ? another thing im planning to buy the mobile app but is there built in real time notification or u use pusher
Admin please for future updates, can we have these features that already exist in Active Super Shop: 1- send automaticly an email to the seller who has just registered asking him to check his account by sending his store information . 2- send an email to the seller 3 days before the expiration of his package to ask to renew at the risk of seeing his products locked.
Thanks for your suggestion. we noted these point and will implement on future update but not promising that the upcoming next update.
It’s possible to convert B2B system [Only showing items price after castomer account verification]
By custom work it will possible to make this B2B system.Please renew your support pack.
Hi, how do you change the banners in the homepage. before there use to a special banner page but in this new update i cant find not matter how much i look.
Please check here. https://prnt.sc/x0mccy
which method can be used to quickly load products?
How will be the system you want? Please send us support ticket with example here. support.activeitzone.com
