247 comments found.
Hi, I need to hide empty variation product. But I don’t find how to set it hidden.
It is currently not possible. Can you please open a support ticket from https://qc.ticksy.com/ so our dev team can check the request and include the feature?
Thanks
Hello. Before buying, I want to clarify. Is it possible to customize the “Voice message” function from the site visitor, like in the ChatBot for WordPress plugin?
Hi,
The Voice message addon is not supported in the WoowBot sold in code canyon.
Please contact us by email for more details – quantumcloud@gmail.com
Thanks
Hello, I cannot activate the live chat of this plugin. how to do this because this option is memorized in the plugin. thank you for helping me
Please open a support ticket from https://qc.ticksy.com/ and include the page link so we can investigate.
Thanks
How to add custom messages like question and answers
Hi,
You can do that with Simple text responses, Dialogflow, FAQ builder, Conversational form builder etc. The plugin’s help section has detailed information about it.
We also replied to your ticket. Please follow up on that.
Thank you!
Buenas tardes.
licencia 07e61a11-76e7-4d2e-97b3-dfc25c397f38
No se muestra el botón del messenger. Como puedo saber cuando un cliente está chateando con el boot y coger yo los mandos. Quiero retrasar la aparición del chat, cuando un cliente entra en la tienda. Ponerlo en 5min
SALUDOS.
Please edit out the purchase code and submit a ticket from https://qc.ticksy.com/
Thank you!
Buenas tardes, me puedes explicar como consigo el token. Y si es la API, que tipo de credenciales necesito en el proyecto.
Saludos.
Hello, i bought the plugin Woowot and expected that it was a learning plugin. But i found out that i must use DialogFlow, a payed service, to work at all times. A free trial is not enough. So i think i want to cancel my subscription. Is it possible to get my money back?
Hi,
You can submit a refund request from https://themeforest.net/refund_requests/new
Please read the Envato market place refund policy here also: https://themeforest.net/page/customer_refund_policyThank you!
Hi for wc can also check order ID by customer input? Can verify the status of the order? Thanks
Please contact us by email from our profile or send email to quantumcloud@gmail.com
Thanks
Hello, I sent you a PM yesterday,please reply me. Thanks
Hi,
I need some information for the DSGVO compliance of the plugin.
Which cookies are stored? What is the purpose of the cookies? What data is stored in the respective cookie? How long are the cookies stored? Is data processed or stored on a server outside the WordPress installation where the Woowbot was installed? Do I have to or can I conclude an AV contract with them in this case?
The core WPBot saves everything on your WordPress database. Cookies are used to save the user conversations for persistent chat history.
We replied to your ticket. Please get back there if you have any further questions.
Thank you!
Can I exchange purchases from woowbot pro to wp chatbot? because there are some features that are not in Woowbot such as adding menu settings
I’ve made a Woowbot Pro purchase and I added Addons for more feature additions but why does it not work and says “Please install & activate the Chatbot Pro plugin to get the STR Pro Addon to work.”
Please open a support ticket from https://qc.ticksy.com/ so we can help you.
Thanks!
Hi! Is the WhatsApp bot available yet? Thanks!
Hi there, i start the bot, but the output is undefined in all mensagges… how can i fixed that? Thanks in advance.
This can happen if you just deleted the field in language center instead of replacing with your own text. Can you please open a support ticket from https://qc.ticksy.com/ and include the live page link.
Thanks
hello, is this compatible with the latest woocommerce 4.8.0
Yes, it works fine with 4.8.0. If you are facing any issue, please open a support ticket from https://qc.ticksy.com/
Thank you
Do all the features listed on theItem Details page available, or some of them need additional addon purchase?
All features listed here are available in the core plugin:
https://codecanyon.net/item/chatbot-for-wordpress/23512075#item-description__wpbot-chatbot-feature-highlightsThanks
Thank you for your response
Thanks
Hello, How is this different from the one in quantumcloud.com
The one on our site is based on the WPBot, has some extra features and supports all the addons.
Thank you
We get with this Plugin active instantly database errors
Can you please open a support ticket from https://qc.ticksy.com/ and include a screenshot of the error message? We have not encountered any database error before.
Thank you
Can this bot be configured to open automatically? Right now, the icon shows up at the bottom right corner, but I would like it to show the messaging box as soon as page loads basically. Thanks!
Yes, there is an option to do that.
Thanks
Could you tell me how I can do that? I don’t see any options to do this in the settings menu of the plugin. I already have it installed. Thanks!
Use the Retargeting feature – Time delay option. Set the time delay to 1 second.
Thanks
Is it only available in Pro version?
Yes.
I realize after install, it always pop up message that it slow down the browser, anyway to speed up the plugin? Thanks
We never experienced such issue. Please open a support ticket from https://qc.ticksy.com/ and include the Purchase code and page link so our tech team can look into it.
Thanks
